Pearle Beach Resort & Spa

Poor service from start, I booked and paid online at Pearle Beach but on arrival was informed it was fully booked and they placed me next door in a budget accommodation. Not what I paid for or expecting. Will not go back for risk of occurring again

It was my birthday and the staff made sure to welcome and wished me greatly with a cake and candle and singing

It's an older hotel that needs a renovation, although the room was very clean and tidy every day. Hotel offers a good variety of continental and exotic dishes to choose from. It would be good they provide water/tea as complimentary during dinner time. Staff was absolutely great, polite and heplful.

The AC did not work, and we sweated in the room with humid heat. I asked three times in the middle of the night for a new room and was told there were no rooms each time. In my pajamas, I finally went to the lobby front desk and threatened to spend the night on the lobby couch. Finally, they gave me another room next door. However, they were too lazy to move the roll away into the new room, so there was not enough room on one bed for the three of us. So, I continued to sweat in the first room. We bought the all-inclusive package. The food was awful, and the drinks were very limited.

Ridiculous wait for check-in. Rooms are not in very good condition. Weird set up with little privacy in bathroom that is open to the main room. Staff not friendly. Beach and water is awful full of rocks and dead corals.