Hotel Okura Macau
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About this property
Location
With a stay at Hotel Okura Macau in Cotai, you'll be in the entertainment district and convenient to Museum of Taipa and Coloane History and University of Macau
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Room options
4
Deluxe Room (King)
Room details
Sleeps 2
495 ft²
7
Premier Suite
Room details
Sleeps 2
1238 ft²
8
Junior Suite
Room details
Sleeps 2
904 ft²
4
Deluxe Room (Twin)
Room details
Sleeps 2
495 ft²
8
Royal Suite
Room details
Sleeps 2
1356 ft²
7
Okura Deluxe Room
Room details
Sleeps 2
495 ft²
8
Superior Suite
Room details
Sleeps 2
1066 ft²
Guest reviews of Hotel Okura Macau
Based on 6,589 verified reviews
Who stays here?
Business
5%
Couple
33%
Family
43%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Hotel Okura Macau as a friendly, well-run base within the Galaxy complex, praising attentive staff, spacious very clean rooms with complimentary minibars, and family-friendly perks alongside access to a resort deck, water park, indoor pool and sauna.
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What guests think
Travellers describe Hotel Okura Macau as a friendly, well-run base within the Galaxy complex, praising attentive staff, spacious very clean rooms with complimentary minibars, and family-friendly perks alongside access to a resort deck, water park, indoor pool and sauna.
The location is convenient for the light rail and Taipa Village, with shopping and the casino next door. Some reviews mention occasional smoke smells in rooms and minor check-in or staff issues, including a privacy concern. Expect a calm, well-organized stay in a connected resort setting.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently highlight access to the Galaxy resort deck and water park that children enjoy. Several also mention an indoor pool and sauna; the wider complex provides convenient shopping and casino access.
Related guest reviews
wontae
5 Aug 2023
·
Stayed 3 nights
Irene
30 Oct 2023
·
Stayed 1 night
ISOBE
19 Oct 2023
·
Stayed 2 nights
Terry Dooil
27 Oct 2023
·
Stayed 3 nights
Jenson
14 Nov 2023
·
Stayed 2 nights
Ken
17 Aug 2023
·
Stayed 2 nights
Takako
11 Feb 2024
·
Stayed 1 night
Vincent Kin Ning
13 Jul 2025
·
Stayed 3 nights
Vitti
9 Aug 2024
·
Stayed 1 night
CHUNG YEUNG
21 Oct 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently described as very clean and well maintained. A few guests reported cigarette odors in some rooms.
Related guest reviews
YIN LING SUSANA
5 Aug 2023
·
Stayed 1 night
Irene
30 Oct 2023
·
Stayed 1 night
Shuk King
19 Jul 2023
·
Stayed 1 night
Yik Ling
7 Sept 2023
·
Stayed 2 nights
Kin Yan
26 Jul 2023
·
Stayed 1 night
Vincent Kin Ning
13 Jul 2025
·
Stayed 3 nights
WONG
18 Jul 2023
·
Stayed 1 night
WAI LING
8 Apr 2023
·
Stayed 1 night
JIHEE
5 Dec 2023
·
Stayed 3 nights
Peggie
19 Jun 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with Japanese-style touches and in-room perks like large bathtubs (some with TVs) and complimentary minibars. A few comments mention AC noise when set high.
Related guest reviews
wontae
5 Aug 2023
·
Stayed 3 nights
JUNGGIL
15 Nov 2023
·
Stayed 3 nights
Hoi Lee
17 Dec 2023
·
Stayed 1 night
YUKARI
13 Jul 2023
·
Stayed 2 nights
Vincent Kin Ning
13 Jul 2025
·
Stayed 3 nights
Min Yen Veronica
23 Dec 2023
·
Stayed 1 night
Chun Kit Edwin
10 Dec 2023
·
Stayed 2 nights
Eddie
30 Oct 2023
·
Yik
2 Nov 2023
·
Stayed 1 night
Peggie
19 Jun 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive and proactive, with thoughtful gestures for families, smooth check-ins, and occasional upgrades or late check-outs. A few isolated issues include a check-in mismatch, a privacy concern, and one complaint about staff attitude.
Related guest reviews
Cecilia
12 Jan 2024
·
Stayed 1 night
Katy Pui Yan
21 Jul 2023
·
Stayed 2 nights
Anthony Chung Ho
8 Mar 2024
·
Stayed 3 nights
Mi Ri Nai
4 Jan 2024
·
Stayed 1 night
Quincy
8 Dec 2023
·
Stayed 1 night
Vincent Kin Ning
13 Jul 2025
·
Stayed 3 nights
Chris
29 Jan 2025
·
Stayed 2 nights
Fung Yee
18 Aug 2023
·
Stayed 1 night
Gary
10 Dec 2023
·
Stayed 1 night
Ai
17 Oct 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient setting within the Galaxy complex, close to the light rail and Taipa Village, with easy access to shopping and the casino.
Related guest reviews
wontae
5 Aug 2023
·
Stayed 3 nights
JAEHYUK
17 Jul 2023
·
Stayed 2 nights
Tohru
6 Nov 2023
·
Stayed 2 nights
??
16 Jan 2024
·
Stayed 1 night
Man Yee
19 Jun 2023
·
Stayed 1 night
Ken
17 Aug 2023
·
Stayed 2 nights
Jonathan
30 Jan 2024
·
Stayed 1 night
Takako
11 Feb 2024
·
Stayed 1 night
Vincent Kin Ning
13 Jul 2025
·
Stayed 3 nights
PUI
1 Apr 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
JAEHYUK
17 Jul 2023
·
Stayed 2 nights
Man Man
14 May 2023
·
Stayed 1 night
Jenson
14 Nov 2023
·
Stayed 2 nights
Sze Long
11 Jul 2023
·
Takako
11 Feb 2024
·
Stayed 1 night
Kay
17 Aug 2023
·
Stayed 1 night
Hoi Yan
20 Jun 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
FAQs about Hotel Okura Macau
Is parking available at the hotel?
Complimentary parking is available on-site for guests. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Breakfast in the room is available, but specific details about the type and serving hours are not provided.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request.
Are airport shuttle services available?
Airport shuttle services are offered, but specific pricing and service hours are not detailed. Guests can arrange transfers prior to their check-in date.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances, wheelchair-accessible facilities, and elevators to accommodate guests with disabilities.
Where is the hotel located in relation to key landmarks?
The hotel is situated in Cotai, near the airport and the entertainment district. It is close to attractions like TeamLab SuperNature Macao and the Museum of Taipa and Coloane History.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor swimming pools, including a seasonal outdoor heated pool. Specific operational hours are not mentioned.
Are children allowed at the hotel?
Children are welcome at the hotel, and kids can stay for free up to a certain age, though specific age details are not provided.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 156.31545529174804USD
- 2026-11-17: 177.18565056495666USD
- 2026-11-18: 229.33297886428832USD
- 2026-11-19: 302.4052863639831USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 336.81820007324217USD
- 2026-11-23: 177.50566228485107USD
- 2026-11-24: 336.81820007324217USD
- 2026-11-25: 336.81820007324217USD
- 2026-11-26: 336.81820007324217USD
- 2026-11-27: 465.9371316757202USD
- 2026-11-28: 557.081755492401USD
- 2026-11-29: 327.52808820190427USD
- 2026-11-30: 138.88297676353454USD
- 2026-12-01: 188.55527322387695USD
- 2026-12-02: 327.63738601837156USD
- 2026-12-03: 327.63738601837156USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 327.63738601837156USD
- 2026-12-08: 327.63738601837156USD
- 2026-12-09: 327.63738601837156USD
- 2026-12-10: 327.63738601837156USD
- 2026-12-11: 466.0965890213012USD
- 2026-12-12: 516.300471850586USD
- 2026-12-13: 327.63738601837156USD
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 258.09632962112426USD
- 2026-12-21: 188.55527322387695USD
- 2026-12-22: 148.81773647270202USD
- 2026-12-23: 208.42403316078185USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 198.48927345161437USD
- 2027-01-04: 148.81773647270202USD
- 2027-01-05: 148.81773647270202USD
- 2027-01-06: 148.81773647270202USD
- 2027-01-07: 148.81773647270202USD
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 168.68649640960692USD
- 2027-01-11: 168.68649640960692USD
- 2027-01-12: 168.68649640960692USD
Grand Resort Deck will close operations from 16 November 2026 for our annual maintenance. Be sure to dive into another season of fun when we reopen on 26 March 2027
Check-in time starts at15:00Check-out time ends at11:00Age Requirements
Check-in available for guests aged 18 and above
Front Desk Services
Front desk available, 24-hour
Identification
Guests must present valid identification (e.g., ID card, passport) for check-in.
Children And Extra Bed Policy
Children of all ages are allowed to stay at the hotel.Extra bed charges: Ages 0 to -1 (extra bed): 575 HKD per night. Ages 0 to 1 (crib): free.
Dining
Breakfast is not provided.
Fees
The deposit will be charged for each night.The deposit amount is 1000 HKD.The deposit will be refunded on the same day.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MOP 1000 per night
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Kids club
Poolside bar
Breakfast in the room
Family room
Beach Sun Loungers
Fence Around Pool
Activities
Swimming pool
Casino
Garden
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
Free wi-fi