Kindness Hotel - Taitung Branch

Kindness is an apt word, but also generous! My jaw dropped in amazement when the clerk at check-in handed me a paper that listed all the free amenities. Staff are extremely accommodating (helped me navigate a phone call, helped me park in lot, checked daily to see if we wanted housekeeping, helped with a laundry issue, and someone is constantly cleaning, in other words housekeeping is perfect! There is a second comforter in cabinet if needed. Abundant breakfast buffet which introduced me to some special items new to me (wood ear,, an apple-like melon, braised greens-possibly sweet potatoe greens?—cooked radish, taro, braised pigs feet with beans which was actually delicious, eggs different ways including scrambled with special pieces of this/that with different flavors, chicken stewed with chestnuts etc..). But snacks!! Taiwanese chips and crackers, coffee, teas,?ICE CREAM x 6 FLAVORS (grape, strawberry, vanilla, chocolate, milk caramel and Valentine fruit). Fabulous, comfortable place that has spoiled other hotels for us now!! Forgot the mention: late night snack available —looked like a buffet—but we were full from dinner so we did not partake (so nice and generous that would make us feel guilty). Very grateful for 3 nights of Kindness’

Friendly staff

Very nice and quiet hotel. Lovely building and rooms.

We've stayed in many Kindness Hotels before, but it was the first time to try out the one in Taitung. Immediately on arrival, we were surprised by the great service - being greeted with an umbrella at the taxi, this kind of service is unusual for the brand. Generally everbody in the hotel was super hospitable and tried everything to make our stay perfect (unfortunately it was only for one night). The hotel offers free breakfast, late night supper, all day drinks, ice cream and small snacks. The style is very nice with a traditional boat in the entrance hall. The rooms however are a bit run-down and outdated - luckily they're currently in the process of renovating and should be finished soon. If you don't mind that it's a bit away from downtown Taitung, this is a perfect place to stay.

The property is located in a residential area and inconvenient if you do not drive. Room is tiny and dated.