Is parking available at the property?

Yes, complimentary on-site parking is available for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 2200 for adults and JPY 1540 for children.

Are pets allowed at the hotel?

Pets are not allowed at the property, with the exception of service animals.

What are the standard check-in and check-out times?

Check-in time starts at 14:00 and ends at 23:00. Check-out time is at 10:00. Late check-out may be available for a fee of JPY 3300, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

Niseko Grand Hotel is located near a train station, close to Niseko Moiwa Ski Resort and Niseko Annupuri Gondola. The area offers activities such as hiking, biking, and water adventures, with easy access to natural attractions like Shikotsu-Toya National Park.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Extra-person charges may apply depending on the property policy.

Niseko Grand Hotel - Stunning Views in Japan

Average nightly price at Niseko Grand Hotel by month, last 12 months (USD)
Month	Average price
January	US$253
February	US$272
March	US$127
April	US$76
May	US$79
June	US$73
July	US$71
August	US$87
September	US$78
October	US$79
November	US$99
December	US$228

What guests think

Across recent reviews, Niseko Grand Hotel is praised for its impressive onsen—especially the large outdoor mixed bath—friendly staff, and convenient ski shuttles, while several guests note dated facilities, a location away from dining, and uneven dinner quality.

Breakfast consistently earns praise. Some rooms are renovated and comfortable—both Western and Japanese styles—though a few guests reported small showers, older furnishings, or mismatched room types. A relaxed, value-focused onsen stay with strong basics and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout onsen with a large outdoor mixed bath; frequent shuttles connect to the ski areas and transport. Parts of the property feel old or run down.

Related guest reviews

8

Bruce

20 Feb 2025

·

Stayed 7 nights

The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.

8

Ken

5 Aug 2023

·

Stayed 1 night

混浴露天風呂が広くて良かったです！

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10

steven

6 Feb 2024

·

Stayed 4 nights

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

10

Juan Lorenzo

13 Jan 2024

·

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.

10

Christopher

16 Jan 2025

·

Stayed 6 nights

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!

10

Shawn

24 Feb 2024

·

Stayed 7 nights

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.

10

Simon

14 Jan 2024

·

Stayed 1 night

Great shared onsen

8

Roshelle Han

9 Jan 2025

·

Stayed 3 nights

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.

8

YOUNG

23 Jun 2025

·

Stayed 1 night

The hotel was generally so good and satisfying. All staff were kind and attentive, Onsen was very great, especially, the best thing was that we can enjoy it with all family members at the outdoor area~!!! Also, Breakfast and dinner were super delicious ~!!! This is highly recommended~~😍 But, one thing to be improved is bedding. There were some stains and dust… should be kept clean.

8

Karly

11 Feb 2023

·

Stayed 5 nights

Property is dated, but onsen and shuttle around the mountain made it a good stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised. There was an isolated bedding stain/dust report and some age-related wear.

Related guest reviews

10

steven

6 Feb 2024

·

Stayed 4 nights

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

10

Mayuko

13 Oct 2025

·

Stayed 1 night

女性専用の露天風呂がぬるかったのと、夕食時のハーフバイキングが無かったの以外は全部満足でした。大露天風呂は気持ちよかったし、お部屋はとても広くて清潔感がありましたし、是非また利用させて頂きたいと思いました。この度はありがとうございました。

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10

Miyoko

7 Mar 2025

·

Stayed 8 nights

食事がとても美味しく、温泉も良く、部屋も清潔で、コンセントや携帯の充電コンセントも多く、使い易く設計されており、また従業員の方々もとても親切です。2年前と去年は11泊、今年は8泊しました。毎年滞在したいと思います。

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8

Eonpyo

3 Feb 2025

·

Stayed 2 nights

가성비 좋은 추천하고 싶은 숙소. 일본 전통의 다다미방은 푸근했고 저녁 식사는 훌륭함. 오래된 건물이라 완벽한 청결도를 바라긴 어려움. 안누푸리 스키장까지 10분이지만 다른 스키장에서 호텔을 셔틀로 방문하기는 어려움이 있음.

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8

YOUNG

23 Jun 2025

·

Stayed 1 night

The hotel was generally so good and satisfying. All staff were kind and attentive, Onsen was very great, especially, the best thing was that we can enjoy it with all family members at the outdoor area~!!! Also, Breakfast and dinner were super delicious ~!!! This is highly recommended~~😍 But, one thing to be improved is bedding. There were some stains and dust… should be kept clean.

6

KOICHI

26 Feb 2023

·

Stayed 3 nights

建物は至って昭和。温泉が非常に良い。

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8

EMIKO

26 Jun 2024

·

Stayed 1 night

『良かった』につきます。気になっていたお風呂は想像以上でしたし、外観と違って部屋はリフォームされてて綺麗です。他の所も古さはあっても清潔でスタッフさん達の気遣いが感じられます。ひとつ残念だったのは、受付に居たスタッフが研修中だったのか外国の方だったのか対応が「えっ⁉️」って感じだったのが(^^; だったかな。あとは小さいこどもさん連れの家族には物足りないかも… 温泉好きな方やのんびりされたいかたには最高だと思います。

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8

kenji

27 Feb 2023

·

Stayed 3 nights

清潔感あり露天風呂が素晴らしい

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10

Daniel

18 Feb 2025

·

Stayed 4 nights

Breakfast and onsen were amazing! Clean facility and accommodation.

8

?

5 Mar 2024

·

Stayed 1 night

외관은 오래됬지만 내부는 리뉴얼되있어서 깔끔하고좋았습니다 식사도 정갈했어요

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AI-generated summary based on recent guest reviews

Rooms

A mix of renovated Western and traditional Japanese rooms; many find them spacious and comfortable with handy amenities. Drawbacks include small showers and some older furniture.

Related guest reviews

6

CHEUK TUNG

17 Mar 2025

·

Stayed 6 nights

Staff are nice. The service was perfect. We love the onsen and breakfast. Just the furniture are too old and defective, not a classic style but really old. But it is still very good experience as the price is very reasonable.

10

steven

6 Feb 2024

·

Stayed 4 nights

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

10

Mayuko

13 Oct 2025

·

Stayed 1 night

女性専用の露天風呂がぬるかったのと、夕食時のハーフバイキングが無かったの以外は全部満足でした。大露天風呂は気持ちよかったし、お部屋はとても広くて清潔感がありましたし、是非また利用させて頂きたいと思いました。この度はありがとうございました。

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10

Shawn

24 Feb 2024

·

Stayed 7 nights

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.

8

ryota

3 Mar 2023

·

Stayed 4 nights

部屋にドライヤーが欲しかったです。蟹食べ放題は良かったです。

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10

Miyoko

7 Mar 2025

·

Stayed 8 nights

食事がとても美味しく、温泉も良く、部屋も清潔で、コンセントや携帯の充電コンセントも多く、使い易く設計されており、また従業員の方々もとても親切です。2年前と去年は11泊、今年は8泊しました。毎年滞在したいと思います。

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8

Eonpyo

3 Feb 2025

·

Stayed 2 nights

가성비 좋은 추천하고 싶은 숙소. 일본 전통의 다다미방은 푸근했고 저녁 식사는 훌륭함. 오래된 건물이라 완벽한 청결도를 바라긴 어려움. 안누푸리 스키장까지 10분이지만 다른 스키장에서 호텔을 셔틀로 방문하기는 어려움이 있음.

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4

Gabriele

5 Feb 2024

·

Stayed 2 nights

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.

10

Katherine

31 Dec 2024

·

Stayed 3 nights

We actually loved staying here and the food upstairs in the restaurant is excellent. The rooms are comfy and the access to the mixed onsen is excellent. Probably one of our favourite parts. I will say that the shower in the rooms were very average. Plenty of hot water but it’s a very small setup and feels more like a van than a hotel.

8

?

5 Mar 2024

·

Stayed 1 night

외관은 오래됬지만 내부는 리뉴얼되있어서 깔끔하고좋았습니다 식사도 정갈했어요

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Service

Staff are widely described as friendly, helpful, and accommodating, including with shuttles and transfers. A few reported inconsistent reception service.

Related guest reviews

10

Kevin

17 Mar 2024

·

Stayed 5 nights

Amazing. Staff not very friendly, but okay

10

steven

6 Feb 2024

·

Stayed 4 nights

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

10

Christopher

16 Jan 2025

·

Stayed 6 nights

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!

10

HWA JIN

2 Aug 2023

·

Stayed 1 night

hotel was good. staff service was excellent. I recommend this hotel

10

Michael

31 Jan 2025

·

Stayed 3 nights

The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!

8

Hiromi

30 Jan 2025

·

Stayed 2 nights

スタッフの皆さんが明るく対応してくださいました。食事も美味しいです。到着出発やスキー場への送迎も大変助かりました。施設が新しくならばさらに良いと思います。

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10

Miyoko

7 Mar 2025

·

Stayed 8 nights

食事がとても美味しく、温泉も良く、部屋も清潔で、コンセントや携帯の充電コンセントも多く、使い易く設計されており、また従業員の方々もとても親切です。2年前と去年は11泊、今年は8泊しました。毎年滞在したいと思います。

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8

Roshelle Han

9 Jan 2025

·

Stayed 3 nights

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.

8

YOUNG

23 Jun 2025

·

Stayed 1 night

The hotel was generally so good and satisfying. All staff were kind and attentive, Onsen was very great, especially, the best thing was that we can enjoy it with all family members at the outdoor area~!!! Also, Breakfast and dinner were super delicious ~!!! This is highly recommended~~😍 But, one thing to be improved is bedding. There were some stains and dust… should be kept clean.

4

Gabriele

5 Feb 2024

·

Stayed 2 nights

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.

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AI-generated summary based on recent guest reviews

Location

Not walkable to most dining or nightlife, but regular shuttles reach Annupuri, Grand Hirafu, and transport hubs. Works well for skiers who plan to use hotel transport or a car.

Related guest reviews

8

Jun

13 Oct 2023

·

Stayed 1 night

温泉が素晴らしい。鉄道で行く場合、ニセコ駅まで送迎サービスがあり利用させていただきました。ニセコ駅はオシャレで素敵。かぼちゃがたくさんありました！食事は街食堂って感じ(⌒-⌒; ) 団体さんの宴会のカラオケが聞こえて来たり、楽しい空気のお裾分けをいただきました！

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10

steven

6 Feb 2024

·

Stayed 4 nights

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

10

Juan Lorenzo

13 Jan 2024

·

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.

10

Christopher

16 Jan 2025

·

Stayed 6 nights

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!

8

Madeleine

3 Jan 2025

·

Stayed 5 nights

Personnel très courtois, sympathique et aidant. Le restaurant de l’hôtel est moyen, et il faut aller très loin pour trouver de quoi se restaurer. Superbe on s’en pour relaxer après une bonne journée de ski!

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10

Shawn

24 Feb 2024

·

Stayed 7 nights

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.

10

William

19 Jan 2026

·

Stayed 4 nights

Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.

10

Justin

12 Feb 2023

·

Stayed 7 nights

Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.

8

Roshelle Han

9 Jan 2025

·

Stayed 3 nights

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.

8

Karly

11 Feb 2023

·

Stayed 5 nights

Property is dated, but onsen and shuttle around the mountain made it a good stay.

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Dining

Breakfast is consistently praised. Dinner feedback is mixed—some loved it, while others found limited variety or value.

Related guest reviews

8

Bruce

20 Feb 2025

·

Stayed 7 nights

The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.

8

Madeleine

3 Jan 2025

·

Stayed 5 nights

Personnel très courtois, sympathique et aidant. Le restaurant de l’hôtel est moyen, et il faut aller très loin pour trouver de quoi se restaurer. Superbe on s’en pour relaxer après une bonne journée de ski!

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10

Michael

31 Jan 2025

·

Stayed 3 nights

The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!

8

ryota

3 Mar 2023

·

Stayed 4 nights

部屋にドライヤーが欲しかったです。蟹食べ放題は良かったです。

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10

Miyoko

7 Mar 2025

·

Stayed 8 nights

食事がとても美味しく、温泉も良く、部屋も清潔で、コンセントや携帯の充電コンセントも多く、使い易く設計されており、また従業員の方々もとても親切です。2年前と去年は11泊、今年は8泊しました。毎年滞在したいと思います。

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8

Roshelle Han

9 Jan 2025

·

Stayed 3 nights

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.

8

YOUNG

23 Jun 2025

·

Stayed 1 night

The hotel was generally so good and satisfying. All staff were kind and attentive, Onsen was very great, especially, the best thing was that we can enjoy it with all family members at the outdoor area~!!! Also, Breakfast and dinner were super delicious ~!!! This is highly recommended~~😍 But, one thing to be improved is bedding. There were some stains and dust… should be kept clean.

10

Nolan

11 Feb 2025

·

Stayed 4 nights

The included breakfast was excellent, the staff was great, and the onsen was very nice

10

Daniel

18 Feb 2025

·

Stayed 4 nights

Breakfast and onsen were amazing! Clean facility and accommodation.

8

MASAMITSU

18 Oct 2025

·

Stayed 1 night

土地の素材を使っており味付けがやさしくおいしかった特にパンが焼き立てでおかわりしました

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $59	3 $76
4 $46	5 $59	6 $59	7 $59	8 $59	9 $59	10 $76
11 $76	12 $59	13 $59	14 $59	15 $59	16 $59	17 $76
18 $59	19 $59	20 $59	21 $59	22 $59	23 $59	24 $76
25 $59	26 $59	27 $59	28 $59	29 $59	30 $59	31 $76

Niseko Grand Hotel

Prices for Niseko Grand Hotel

Monthly average prices

About this property

Location

Room options

Comfort Twin Room with Shower

Japanese-Style Room

Standard Room with Tatami Area

Guest reviews of Niseko Grand Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Niseko Grand Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $63	26 $82
27 $63	28 $63	29 $63	30