Name: Sutton Hotel Hakata City
Address: Hakata-ku Hakata Ekimae 3-4-8, Hakata Ekimae, Fukuoka, Fukuoka (and vicinity), Japan, Fukuoka, Fukuoka Prefecture, Japan
Rating: 7.85

Guest reviews

7.8

Good

Based on 9,828 verified reviews

Who stays here?

Business

15%

Couple

19%

Family

33%

Group

22%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Sutton Hotel Hakata City, travelers consistently praise the walkable location near Hakata Station and the relatively spacious rooms and bathrooms, while recurring downsides include very firm beds, centrally controlled air-conditioning, patchy Wi-Fi, and noticeable noise from corridors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Kai Kwong

7 Apr 2026

·

Stayed 3 nights

The hotel room was clean and had a traditional style with a wooden floor. It wasn’t fancy, but it felt stylish in a simple and classic way. I booked two rooms, and in one of them the temperature was quite hot. Since the air conditioning is centrally controlled, we couldn’t adjust it ourselves, which was uncomfortable. On the positive side, the rooms had enough space for two people, making the stay comfortable. One unusual aspect was the key system: when the room needed cleaning in the morning, we had to leave the key at the front desk and then pick it up again when returning. Surprisingly, no identification check was required when retrieving the keys. Overall, the experience was good and the cost was affordable. However, the lack of independent air conditioning control and the unstable Wi-Fi connection lowered my rating from 4.5 out of 5 to 4 out of 5.

10

Hironori

31 Mar 2026

·

Stayed 1 night

It's bigger room with small budget.

10

HEE BIN

16 Jan 2026

·

Stayed 3 nights

All

8

Sean

4 Jan 2026

·

Stayed 1 night

Wonderful hotel. Internet was not working though. Though not a problem for me.

6

Hak Luen

19 Dec 2025

·

Stayed 2 nights

Limited breakfast options, hard bed

Hakata-ku Hakata Ekimae 3-4-8, Hakata Ekimae, Fukuoka, Fukuoka (and vicinity), Japan

Location

In the heart of Fukuoka, Sutton Hotel Hakata City is within a 5-minute drive of Canal City Hakata and Port of Hakata. This hotel is 2 mi (3.2 km) from Marine Messe Fukuoka and 2.5 mi (4.1 km) from Ohori Park.

Rakusuien Gardens(0.3 Miles)

Amu Plaza Hakata(0.4 Miles)

Sumiyoshi Shrine(0.5 Miles)

Canal City Hakata(0.5 Miles)

Kakueiji Temple(0.6 Miles)

Yanagibashi Rengo Market(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for JPY 1400 per night, located approximately 33 feet away from the hotel. Reservation is not required.

A buffet breakfast is available daily from 6:30 AM to 8:30 AM for a fee of approximately JPY 1500 for adults and JPY 800 for children.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Further details on specific room accessibility are not provided.

Sutton Hotel Hakata City is in the heart of Fukuoka, within a 5-minute drive of Canal City Hakata and Port of Hakata. It is 2 miles from Marine Messe Fukuoka and 2.5 miles from Ohori Park. Nearby attractions include Rakusuien Gardens (0.4 km), Amu Plaza Hakata (0.6 km), and Sumiyoshi Shrine (0.7 km).

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Sutton Hotel Hakata City

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