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Tokinoniwa

US$379

/ night

Avg. for September

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Prices for Tokinoniwa

Select dates to see prices and availability

US$379

/ night

Avg. for September

Monthly average prices

Nightly prices at Tokinoniwa average US$325 in the cheapest month (June) and US$433 in the most expensive month (December), based on the last 12 months.

Average nightly price at Tokinoniwa by month, last 12 months (USD)
Month	Average price
January	US$396
February	US$410
March	US$406
April	US$348
May	US$387
June	US$325
July	US$335
August	US$377
September	US$379
October	US$413
November	US$423
December	US$433

Most expensive: December (~US$433)

Cheapest: June (~US$325)

About this property

Relax at this spa ryokan featuring a full-service spa, restaurant, and free parking, within a 15-minute walk of local attractions.

Parking
Restaurant
Non-smoking rooms
Room service
Housekeeping
Safe-deposit box

Location

Kusatsu Shirane 464-214, Nakanojo, Agatsuma, Japan

More location info

Room options

6

Queen Room

Room details

1 Extra-Large Double Bed

Sleeps 3

258 ft²

Air Conditioning

Heating

Safety Deposit Box

4

Superior Twin Room with Tatami Area and Open-Air Bath

Room details

2 Single Beds

and

1 Futon Bed

Sleeps 3

388 ft²

Air Conditioning

Heating

Safety Deposit Box

4

Deluxe Twin Room with Tatami Area and Open-Air Bath

Room details

2 Single Beds

and

2 Futon Beds

Sleeps 4

431 ft²

Air Conditioning

Heating

Safety Deposit Box

4

Deluxe Double Room with Tatami Area and Open-Air Bath

Room details

1 Large Double Bed

Sleeps 2

267 ft²

Air Conditioning

Heating

Safety Deposit Box

4

Economy Double Room

Room details

2 Single Beds

Sleeps 2

614 ft²

Air Conditioning

Heating

Safety Deposit Box

Guest reviews of Tokinoniwa

8.8

Fabulous

Based on 132 verified reviews

Who stays here?

Couple

38%

Family

53%

Group

7%

What guests think

AI-generated summary based on recent guest reviews

At Tokinoniwa, travelers highlight a serene onsen retreat with many bathing options, private in room tubs, and thoughtful touches like free late night noodles and ice cream, alongside generally friendly service and a calm, tatami-lined environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At Tokinoniwa, travelers highlight a serene onsen retreat with many bathing options, private in room tubs, and thoughtful touches like free late night noodles and ice cream, alongside generally friendly service and a calm, tatami-lined environment.

The location is away from the town center, but free shuttles and parking help with access. Staff are kind, though English ability varies and a few guests reported communication or billing frustrations. A handful mentioned maintenance or availability issues with saunas or private baths, occasional corridor noise or warm rooms, and mixed views on meal quality, variety, and scheduling. Expect a relaxing, onsen-focused stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Extensive onsen facilities with in-room tubs and several private baths are a highlight. Some guests reported maintenance outages or wait times for saunas/private baths, and there are small perks like free late-night noodles and ice cream.

Related guest reviews

10

Teresa

18 Jul 2023

·

Stayed 1 night

You can walk the entire hotel barefoot since it is lined with tatame mats. Hotel offered all you can eat noodles, yokult and ice-cream at different hours of the day. There were so many onsen options: (1) personal (on your balcony), (2) private and (3) common. There were a good varieties within the private and common onsens. Amazing experience.

You can walk the entire hotel barefoot since it is lined with tatame mats. Hotel offered all you can eat noodles, yokult and ice-cream at different hours of the day. There were so many onsen options: (1) personal (on your balcony), (2) private and (3) common. There were a good varieties within the private and common onsens. Amazing experience.

10

Sunmi

2 Dec 2023

·

Stayed 1 night

全てが良かったです。特にいろんな温泉を楽しむ事が出来満足してます。

全てが良かったです。特にいろんな温泉を楽しむ事が出来満足してます。

10

Iskar

20 Oct 2024

·

Stayed 2 nights

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

8

Takashi

7 Nov 2025

·

Stayed 1 night

平日に夫と一泊しました。客室には自分でお湯を張る露天風呂もあり何度も入ることが出来ます。予約なしの貸切風呂も３つあり、どのお風呂も良かったのですが

平日に夫と一泊しました。客室には自分でお湯を張る露天風呂もあり何度も入ることが出来ます。予約なしの貸切風呂も３つあり、どのお風呂も良かったのですが

10

Grace

17 Nov 2025

·

Stayed 2 nights

Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use.

Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use.

10

YUKIE

26 Sept 2024

·

Stayed 1 night

温泉がたくさんあってとっても良かったです。

温泉がたくさんあってとっても良かったです。

6

Thao Minh

21 Jan 2024

·

Stayed 2 nights

The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.

The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.

10

??

14 Jun 2025

·

Stayed 1 night

4人での家族旅行でした。ベットルームとトイレが2つづつあり、快適に過ごせました。大浴場のサウナと岩盤浴が使えなかったのが残念です。

4人での家族旅行でした。ベットルームとトイレが2つづつあり、快適に過ごせました。大浴場のサウナと岩盤浴が使えなかったのが残念です。

10

Kenneth

25 Oct 2025

·

Stayed 2 nights

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

6

よしもと

22 Jun 2025

·

Stayed 1 night

以前コロナ禍で宿泊した際には気付けなかった施設の破損部分が目につき残念サウナの非常用ボタン、岩盤浴サウナの故障、隣の部屋との境になっている壁、部屋風呂の簾などなどしかしながらスタッフサービスはとても良い

以前コロナ禍で宿泊した際には気付けなかった施設の破損部分が目につき残念サウナの非常用ボタン、岩盤浴サウナの故障、隣の部屋との境になっている壁、部屋風呂の簾などなどしかしながらスタッフサービスはとても良い

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is strong across rooms and public areas. A few reviews noted issues such as dirty onsen water, dusty fixtures, insects, or worn items.

Related guest reviews

6

JIAI RUI

19 Dec 2025

·

Stayed 1 night

Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot.

Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot.

10

Mark

17 Jan 2026

·

Stayed 1 night

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

10

??

25 Nov 2025

·

Stayed 1 night

彼女との記念日で使用しましたが、とても満足いく結果となりました。スタッフの質も高く、館内も綺麗で食事も美味しく、非の打ち所がなかったです。またここに泊まりたいと思える、そんな場所でした。

彼女との記念日で使用しましたが、とても満足いく結果となりました。スタッフの質も高く、館内も綺麗で食事も美味しく、非の打ち所がなかったです。またここに泊まりたいと思える、そんな場所でした。

8

t

13 Aug 2024

·

Stayed 1 night

ホテル内の移動が靴下若しくは素足での移動でしたがそれでも全体的に清潔で安心できました。また、スタッフの対応も丁寧で温泉も落ち着いて利用できたので満足できました。夜観光では、湯畑のライトアップを観に行く際にもシャトルバスを運行していたので気楽に行けるのが有り難かったです。夜のサービスで夜鳴きそばを頂けましたが、遅い時間に対して皆さん行かれるようで、席が空いていなかったので食べられなかったです。食べたければ早めに行くようにしたほうがいいと思います。悲しかった所として、恐らく１階の部屋のみだと思いますが、季節によっては虫さんが多く訪れるところです。私は屋内のシャワールームにてウェルカムカマドウマサービスを受けました。屋外はしょうがないのですが、屋内は清掃時にしっかり確認していただきたいところでした。

ホテル内の移動が靴下若しくは素足での移動でしたがそれでも全体的に清潔で安心できました。また、スタッフの対応も丁寧で温泉も落ち着いて利用できたので満足できました。夜観光では、湯畑のライトアップを観に行く際にもシャトルバスを運行していたので気楽に行けるのが有り難かったです。夜のサービスで夜鳴きそばを頂けましたが、遅い時間に対して皆さん行かれるようで、席が空いていなかったので食べられなかったです。食べたければ早めに行くようにしたほうがいいと思います。悲しかった所として、恐らく１階の部屋のみだと思いますが、季節によっては虫さんが多く訪れるところです。私は屋内のシャワールームにてウェルカムカマドウマサービスを受けました。屋外はしょうがないのですが、屋内は清掃時にしっかり確認していただきたいところでした。

10

Lu Ming Bonnie

26 Feb 2026

·

Stayed 2 nights

Great hotel, very clean, nice and helpful staff , great public onsen, nice food and happy to enjoy the free Raman, ice cream and drinks

Great hotel, very clean, nice and helpful staff , great public onsen, nice food and happy to enjoy the free Raman, ice cream and drinks

10

MICHIHISA

23 Sept 2025

·

Stayed 1 night

施設も綺麗で温泉、食事も美味しかった。またいきたいです。

施設も綺麗で温泉、食事も美味しかった。またいきたいです。

10

Long Lam Joanna

26 Oct 2023

·

Stayed 2 nights

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

8

Ling Sum

6 Feb 2026

·

Stayed 2 nights

房間清潔

房間清潔

8

NOBUYUKI

7 Dec 2024

·

Stayed 1 night

大変良い宿でしたが、お値段に見合った食事になること、照明器具の汚れをキレイにされるともっと良いと感じました。

大変良い宿でしたが、お値段に見合った食事になること、照明器具の汚れをキレイにされるともっと良いと感じました。

6

よしもと

22 Jun 2025

·

Stayed 1 night

以前コロナ禍で宿泊した際には気付けなかった施設の破損部分が目につき残念サウナの非常用ボタン、岩盤浴サウナの故障、隣の部屋との境になっている壁、部屋風呂の簾などなどしかしながらスタッフサービスはとても良い

以前コロナ禍で宿泊した際には気付けなかった施設の破損部分が目につき残念サウナの非常用ボタン、岩盤浴サウナの故障、隣の部屋との境になっている壁、部屋風呂の簾などなどしかしながらスタッフサービスはとても良い

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often include private open-air baths; some are spacious with family-friendly layouts. A few guests mentioned corridor noise, warm or hard-to-control heating, lower-floor privacy, or smaller rooms.

Related guest reviews

10

Mark

17 Jan 2026

·

Stayed 1 night

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

10

Iskar

20 Oct 2024

·

Stayed 2 nights

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

8

SUET TAN FIONA

20 Dec 2023

·

Stayed 1 night

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

8

akihiro

27 Sept 2025

·

Stayed 1 night

サービスは丁寧で充実していました。唯一？の欠点は廊下の音が室内まで大きく響き、隣室の方が五月蝿いと被害を受けます。

サービスは丁寧で充実していました。唯一？の欠点は廊下の音が室内まで大きく響き、隣室の方が五月蝿いと被害を受けます。

10

Long Lam Joanna

26 Oct 2023

·

Stayed 2 nights

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

10

??

14 Jun 2025

·

Stayed 1 night

4人での家族旅行でした。ベットルームとトイレが2つづつあり、快適に過ごせました。大浴場のサウナと岩盤浴が使えなかったのが残念です。

4人での家族旅行でした。ベットルームとトイレが2つづつあり、快適に過ごせました。大浴場のサウナと岩盤浴が使えなかったのが残念です。

10

Chi-Lu

23 Jan 2024

·

Stayed 1 night

雪景非常漂亮，房間內的浴池很死舒服

雪景非常漂亮，房間內的浴池很死舒服

8

kazuyoshi

1 Aug 2023

·

Stayed 1 night

受付から部屋への誘導もスムーズ、部屋もルームベッド付きで、半露天風呂も有り　中々快適でした。少しシステマチックな感はあるが　また、行きたいと感じました。

受付から部屋への誘導もスムーズ、部屋もルームベッド付きで、半露天風呂も有り　中々快適でした。少しシステマチックな感はあるが　また、行きたいと感じました。

10

wing Ha

20 Feb 2024

·

Stayed 1 night

我們被安排在最低樓層，用私人風呂時要很小心否則會被外面和樓下經過的人看光光，和家人一起浸浴時，說話聲音都要很小聲。房屋外面的風景沒有很特別，主要是體驗下草津的溫泉酒店設施和服務。6/10分大浴場的露天風呂很不錯，空間尚算大，7/10分基本上9成職員都很有善和用心協助旅客，有shuttle 來往輕井澤和草津，9/10分酒店內有很多不同的風呂可以試，我們選擇的是一泊二食方案，早餐和晚餐都豐富，雖然味道不是很出色，但是整體體驗很不錯，7/10分個人認為比起其他有特別自然景色的溫泉旅館，此間酒店略微比下去，價格略貴，不太值得，但能體驗草津的溫泉都可值得一試。

我們被安排在最低樓層，用私人風呂時要很小心否則會被外面和樓下經過的人看光光，和家人一起浸浴時，說話聲音都要很小聲。房屋外面的風景沒有很特別，主要是體驗下草津的溫泉酒店設施和服務。6/10分大浴場的露天風呂很不錯，空間尚算大，7/10分基本上9成職員都很有善和用心協助旅客，有shuttle 來往輕井澤和草津，9/10分酒店內有很多不同的風呂可以試，我們選擇的是一泊二食方案，早餐和晚餐都豐富，雖然味道不是很出色，但是整體體驗很不錯，7/10分個人認為比起其他有特別自然景色的溫泉旅館，此間酒店略微比下去，價格略貴，不太值得，但能體驗草津的溫泉都可值得一試。

8

Sze Chung

22 Nov 2023

·

Stayed 2 nights

Almost everything is fantastic, except one - air conditioning。 The air conditioning kept blowing warm wind, even we had adjusted as lowest temperature could be set(16'C)。 Tried several time and checked with hotel staff, the issue remained. Only option was to keep the terrace door slightly open to get some cold / fresh air into room, while must return off the air conditioning when leaving the room.

Almost everything is fantastic, except one - air conditioning。 The air conditioning kept blowing warm wind, even we had adjusted as lowest temperature could be set(16'C)。 Tried several time and checked with hotel staff, the issue remained. Only option was to keep the terrace door slightly open to get some cold / fresh air into room, while must return off the air conditioning when leaving the room.

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AI-generated summary based on recent guest reviews

Service

Service is friendly and attentive, with thoughtful help and occasional above-and-beyond gestures. English support varies, leading to some communication or billing frustrations for a few guests.

Related guest reviews

10

tiffanie

2 Nov 2023

·

Stayed 1 night

staff are very detailed and pay close attention to your needs. they speak english but please don’t expect them to be fluent.

staff are very detailed and pay close attention to your needs. they speak english but please don’t expect them to be fluent.

10

Mark

17 Jan 2026

·

Stayed 1 night

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

10

Coty

11 Dec 2024

·

Stayed 1 night

Great care from the staff in taking care of guests and property.

Great care from the staff in taking care of guests and property.

10

Lu Ming Bonnie

26 Feb 2026

·

Stayed 2 nights

Great hotel, very clean, nice and helpful staff , great public onsen, nice food and happy to enjoy the free Raman, ice cream and drinks

Great hotel, very clean, nice and helpful staff , great public onsen, nice food and happy to enjoy the free Raman, ice cream and drinks

10

Long Lam Joanna

26 Oct 2023

·

Stayed 2 nights

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

10

Hui

15 Nov 2023

·

Stayed 2 nights

The onsen is very good. Hotel environment is cozy. We forgot the stroller at the hotel. The hotel couriered the stroller to Hong Kong for free. The service impressed us.

The onsen is very good. Hotel environment is cozy. We forgot the stroller at the hotel. The hotel couriered the stroller to Hong Kong for free. The service impressed us.

10

ASAMI

16 Apr 2025

·

Stayed 1 night

スタッフの方々の心地良く丁寧な対応に最後まで気持ち良く楽しく過ごせました。お食事や温泉もお部屋も最高でした。また他の季節にも利用したいと思います。

スタッフの方々の心地良く丁寧な対応に最後まで気持ち良く楽しく過ごせました。お食事や温泉もお部屋も最高でした。また他の季節にも利用したいと思います。

8

Kenny

7 Dec 2023

·

Great stay and wonderful service.

Great stay and wonderful service.

8

Keenan

2 Oct 2023

·

Stayed 2 nights

Excellent stay and great staff. English speaking was somewhat limited and getting there was a bit difficult without much Japanese. So, I would definitely recommend for any tourists who speak more Japanese than me :)

Excellent stay and great staff. English speaking was somewhat limited and getting there was a bit difficult without much Japanese. So, I would definitely recommend for any tourists who speak more Japanese than me :)

4

あつこ

29 Aug 2024

·

Stayed 1 night

従業員の方がバタバタし過ぎかな？って感じました混んでいたから仕方ないかとは思いますお会計後帰るとき他の旅館とは違い挨拶がほぼ感じられなかったシャトルバスの方はとても丁寧でしたありがとうございました

従業員の方がバタバタし過ぎかな？って感じました混んでいたから仕方ないかとは思いますお会計後帰るとき他の旅館とは違い挨拶がほぼ感じられなかったシャトルバスの方はとても丁寧でしたありがとうございました

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AI-generated summary based on recent guest reviews

Location

Set away from the town center, it offers a quiet environment. Free shuttles and parking help with access, though schedules or crowding can make transfers less convenient.

Related guest reviews

10

Ka Yee Cherry

2 Mar 2024

·

Very nice place to stay if you want to have a quiet environment to rest and relax. And the onsen is awesome.

Very nice place to stay if you want to have a quiet environment to rest and relax. And the onsen is awesome.

8

SUET TAN FIONA

20 Dec 2023

·

Stayed 1 night

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

8

KWOK SING GARRY

16 Dec 2024

·

Stayed 2 nights

一間頗有規模的溫泉酒店，連大堂走廊的設計都相當吸引，房間亦有自己的私人風裏。早午晚餐，我就沒有嘗試。晚上宵夜有免費烏冬。我試過覺得好好味。有免費泊車位置自駕遊相當好

一間頗有規模的溫泉酒店，連大堂走廊的設計都相當吸引，房間亦有自己的私人風裏。早午晚餐，我就沒有嘗試。晚上宵夜有免費烏冬。我試過覺得好好味。有免費泊車位置自駕遊相當好

10

Peter

22 May 2024

·

Stayed 2 nights

This is a true onsen town experience

This is a true onsen town experience

10

Soon-Young

17 Jul 2023

·

Stayed 2 nights

접근성은 떨어지지만 여관은 모든 면에서 훌륭했습니다.

접근성은 떨어지지만 여관은 모든 면에서 훌륭했습니다.

10

Long Lam Joanna

26 Oct 2023

·

Stayed 2 nights

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.

10

Charles

3 Dec 2023

·

Stayed 2 nights

Loved my stay here. The property has several onsens to try, and the accomodation and dining was also good quality. Appreciate the small gestures such as free ice cream and ramen and different times of the day. One thing to note though is that the hotel is not close to the city centre, and although a free shuttle bus service is provided, it can be quite packed at times.

Loved my stay here. The property has several onsens to try, and the accomodation and dining was also good quality. Appreciate the small gestures such as free ice cream and ramen and different times of the day. One thing to note though is that the hotel is not close to the city centre, and although a free shuttle bus service is provided, it can be quite packed at times.

10

さちこ

10 Aug 2025

·

Stayed 1 night

ホテルから湯畑までの送迎バスがあり、駐車場悩むことなく、草津温泉街を巡れたこと。夕食時間が５時からと早い時間帯でしたが、夜の湯畑のライトアップを見れる時間としてのバスの時間を提案していただき楽しめました。欲を言えば、9時台の送迎があればもう少しゆっくりとできたと思います。

ホテルから湯畑までの送迎バスがあり、駐車場悩むことなく、草津温泉街を巡れたこと。夕食時間が５時からと早い時間帯でしたが、夜の湯畑のライトアップを見れる時間としてのバスの時間を提案していただき楽しめました。欲を言えば、9時台の送迎があればもう少しゆっくりとできたと思います。

10

hyun uk

18 Oct 2023

·

Stayed 1 night

최고의 숙소에서 너무나도 잘쉬고 잘먹고 갔습니다. 유바다케하고는 도보로 15분 정도 소요되나 숙소위치가 복잡하지않고 주차장이 있어서 너무 좋았습니다. 시설과 가이세키, 조식 너무나도 만족스러웠고,직원들께서도 친절하셔서 만족스럽고 잘쉬다 갔습니다. *사진은 일부만 올립니다 ^^

최고의 숙소에서 너무나도 잘쉬고 잘먹고 갔습니다. 유바다케하고는 도보로 15분 정도 소요되나 숙소위치가 복잡하지않고 주차장이 있어서 너무 좋았습니다. 시설과 가이세키, 조식 너무나도 만족스러웠고,직원들께서도 친절하셔서 만족스럽고 잘쉬다 갔습니다. *사진은 일부만 올립니다 ^^

10

Choi

25 Feb 2024

·

Stayed 1 night

住宿及溫泉方面好好，酒店員工都有禮貌及可以解答到我哋所有問題，酒店更有shuttle bus往返草津溫泉巴士站及湯畑，非常方便。酒店有各種室內溫泉及露天溫泉，非常舒服relax,晚餐及早餐都美味可口。總括嚟講非常好，晚餐前到湯畑一帶遊玩，晚上回酒店晚餐後可以在館內好好享用溫泉，酒店有免費拉麵消夜，更會有冰條及益力多免費提升。

住宿及溫泉方面好好，酒店員工都有禮貌及可以解答到我哋所有問題，酒店更有shuttle bus往返草津溫泉巴士站及湯畑，非常方便。酒店有各種室內溫泉及露天溫泉，非常舒服relax,晚餐及早餐都美味可口。總括嚟講非常好，晚餐前到湯畑一帶遊玩，晚上回酒店晚餐後可以在館內好好享用溫泉，酒店有免費拉麵消夜，更會有冰條及益力多免費提升。

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the kaiseki-style dinner and traditional breakfasts. Others found the food average or mass-produced, noted limited breakfast choices, or experienced late seating times and an isolated hygiene lapse.

Related guest reviews

10

Iskar

20 Oct 2024

·

Stayed 2 nights

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

8

SUET TAN FIONA

20 Dec 2023

·

Stayed 1 night

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。

10

ゆういち

26 Sept 2025

·

Stayed 1 night

食事が美味しい。

食事が美味しい。

2

MASAHIRO

14 Nov 2025

·

Stayed 1 night

客室、設備、その他サービスは5⭐️だと思います。ただし、食事は最悪。我々は夫婦と娘と娘孫(小1)の4人で利用しましたが、16時チェックイン時にチェックインが遅いので夕食は20時15分からと設定されました。大人だけなら耐えれますが、子供には耐えられません。また何と髪の毛入りの食材が。最悪。

客室、設備、その他サービスは5⭐️だと思います。ただし、食事は最悪。我々は夫婦と娘と娘孫(小1)の4人で利用しましたが、16時チェックイン時にチェックインが遅いので夕食は20時15分からと設定されました。大人だけなら耐えれますが、子供には耐えられません。また何と髪の毛入りの食材が。最悪。

10

SATOKO

12 Aug 2024

·

Stayed 1 night

食事についてあまり良くないことも目にしましたが、美味しかったですし、量もほどよくとても満足しました。

食事についてあまり良くないことも目にしましたが、美味しかったですし、量もほどよくとても満足しました。

8

Masanori

7 Apr 2023

·

Stayed 1 night

施設とスタッフは最高でした。食事は普通でした。

施設とスタッフは最高でした。食事は普通でした。

6

Thao Minh

21 Jan 2024

·

Stayed 2 nights

The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.

The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.

10

Cheuk Kin

30 Aug 2024

·

Stayed 1 night

浴場大，夜餐及早餐有一流既服務及質素。但浴場設施有點舊。私人溫泉放水好慢每10分鐘要按一次放水制，3-4次後先用得。每次要等10分鐘。不過都值得一去

浴場大，夜餐及早餐有一流既服務及質素。但浴場設施有點舊。私人溫泉放水好慢每10分鐘要按一次放水制，3-4次後先用得。每次要等10分鐘。不過都值得一去

10

Kenneth

25 Oct 2025

·

Stayed 2 nights

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

8

David

9 Nov 2024

·

Stayed 2 nights

This is a beautiful onsen with a friendly hard working staff. My only complaint is that there are no options for breakfast. We have stayed at several onsen in the past that offer traditional Japanese breakfast or western breakfast. I’m kind of picky about seafood, and I don’t like it for breakfast. My breakfast was mainly hoke, a whole (head to tail) grilled fish.

This is a beautiful onsen with a friendly hard working staff. My only complaint is that there are no options for breakfast. We have stayed at several onsen in the past that offer traditional Japanese breakfast or western breakfast. I’m kind of picky about seafood, and I don’t like it for breakfast. My breakfast was mainly hoke, a whole (head to tail) grilled fish.

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AI-generated summary based on recent guest reviews

10

mikiko

29 May 2026

·

Stayed 1 night

Building is traditional, serene yet elegant decorations, nice choices in kimono or samue to relax… and hot bathes are just fantastic! Breakfasts and dinners are too die for… I will definitely visit again!!

Building is traditional, serene yet elegant decorations, nice choices in kimono or samue to relax… and hot bathes are just fantastic! Breakfasts and dinners are too die for… I will definitely visit again!!

10

Alexander

26 May 2026

·

Stayed 1 night

Exceptional experience, from the very first shuttle pick-up at the bus terminal, to arriving the resort greeted by the staffs, check-in process is easy and warm. The room is detailed with Japanese accents making the stays very enjoyable. The dinner and breakfast are also an exceptional. Highly recommended!

Exceptional experience, from the very first shuttle pick-up at the bus terminal, to arriving the resort greeted by the staffs, check-in process is easy and warm. The room is detailed with Japanese accents making the stays very enjoyable. The dinner and breakfast are also an exceptional. Highly recommended!

10

Gregory

21 May 2026

·

Stayed 2 nights

Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!

Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!

2

Aadnane

11 May 2026

·

Stayed 2 nights

Do not pay for the kaiseki breakfast and lunch it is really not worth it. The onsens and the staff are great. But avoid paying for the diner and breakfast. When we pay more than 500 usd per night we expect the possibility to choose a vegetarian meal. But they just refused. They offer a list of 28 ingredients that you have to remove all together (including sea food, eggs, milk....and some meat). And even if you order this, they still can serve you lamb or duck... It is not my first high end ryokan but it is th first time i see this kind of process.... The kaiseki is a big part of the price we pay and it is definetely not worth it...

Do not pay for the kaiseki breakfast and lunch it is really not worth it. The onsens and the staff are great. But avoid paying for the diner and breakfast. When we pay more than 500 usd per night we expect the possibility to choose a vegetarian meal. But they just refused. They offer a list of 28 ingredients that you have to remove all together (including sea food, eggs, milk....and some meat). And even if you order this, they still can serve you lamb or duck... It is not my first high end ryokan but it is th first time i see this kind of process.... The kaiseki is a big part of the price we pay and it is definetely not worth it...

8

Elsa

21 Apr 2026

·

Stayed 2 nights

The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided.

The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 11:00

FAQs about Tokinoniwa

Is parking available at the property?

Free parking is available on-site for guests.

Are pets allowed at the property?

Pets are not allowed, but service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in is from 15:00 to 20:00, and check-out is until 11:00. Early or late check-in/check-out is not available.

Where is the property located?

The property is located in Kusatsu, within a 15-minute walk of local attractions such as Shiga Kogen Ski Area, Karuizawa Toy Kingdom, and Jigokudani Monkey Park.

What are the policies for guests staying with children?

Children aged 2 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

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Prices in USD for 2 guests, updated daily.