Hôtel Plaza Québec par JARO
123 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
123 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Hôtel Plaza Québec par JARO är priset per natt i genomsnitt 109 US$ under den billigaste månaden (januari) och 150 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 109 US$ |
| februari | 138 US$ |
| mars | 116 US$ |
| april | 117 US$ |
| maj | 135 US$ |
| juni | 126 US$ |
| juli | 148 US$ |
| augusti | 150 US$ |
| september | 123 US$ |
| oktober | 125 US$ |
| november | 111 US$ |
| december | 127 US$ |
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sep. · 123 US$
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Dyrast: augusti (ca 150 US$)
Billigast: januari (ca 109 US$)
Om detta boende
Ägna lite tid åt dig själv med massage och ansiktsbehandlingar. Här erbjuds inomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, bröllopstjänster och en tv i allmänt utrymme.
Bekvämligheter
Ägna lite tid åt dig själv med massage och ansiktsbehandlingar. Här erbjuds inomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, bröllopstjänster och en tv i allmänt utrymme.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i Québec? På detta hotell finns det event- och konferensutrymmen på upp till 661 kvadratmeter, däribland konferenscenter. Avgiftsfri parkering erbjuds på plats.
Måltider
Deras restaurang Ginger Pub-Grill-Lounge, som specialiserat sig på internationell gastronomi, har en loungebar där du kan ta en drink, men du kan även ta det lugnt på rummet med rumsservice (under begränsade tider). Engelsk frukost serveras dagligen mot en avgift från 07.00 till 11.00.
Rum
Känn dig som hemma i ett av de 233 luftkonditionerade rummen med platt-tv. Gratis fast internetanslutning och wi-fi erbjuds. Badrummen har gratis toalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
Hôtel Plaza Québec par JARO ligger i Québec (i området Sainte-Foy-Sillery-Cap-Rouge), en kvarts promenad från Laurier Québec och Laval University Hospital. Detta hotell ligger 1,3 km från Place de la Cité och 1,4 km från Place Sainte-Foy.
Vad finns i närheten
Laurier Québec(0.5 miles)
Laval University Hospital(0.8 miles)
Place de la Cité(0.8 miles)
Place Sainte-Foy(0.9 miles)
Jardin Botanique Roger-Van den Hende(1.1 miles)
Laval University(1.4 miles)
PEPS(1.7 miles)
Saint Lawrencefloden(1.8 miles)
Aquarium du Québec(1.8 miles)
Cégep de Sainte-Foy(2 miles)
Salle Albert-Rousseau(2.1 miles)
Parc du Domaine-des-Retraités(2.4 miles)
Parc de la Plage-Jacques-Cartier(2.6 miles)
Pierre Laporte Bridge(2.7 miles)
Quebec Bridge(2.8 miles)
Den största flygplatsen i närheten är Jean Lesage International Airport (YQB)(6.1 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Läge
3031 Boul. Laurier, Québec, Kanada
Laurier Québec (0.5 miles)
Laval University Hospital (0.8 miles)
Place de la Cité (0.8 miles)
Place Sainte-Foy (0.9 miles)
Jardin Botanique Roger-Van den Hende (1.1 miles)
Laval University (1.4 miles)
Rumsalternativ
6
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
6
Classic-rum
Information om rummet
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
5
Rum - 1 sovrum
Information om rummet
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
BalkongBalkong eller terrassLuftkonditioneringUppvärmningWi-Fi (gratis)
4
Svit - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
5
Rum - flera sängar
Information om rummet
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
7
Svit - flera sängar
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
Separat matplatsLuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
8
Svit - 2 sovrum
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
Separat matplatsLuftkonditioneringUppvärmningWi-Fi (gratis)Privat bubbelbadkarEldstad
8
Classic-rum - flera sängar - balkong
Information om rummet
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
BalkongBalkong eller terrassLuftkonditioneringUppvärmningWi-Fi (gratis)
4
1 Extra Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
Separat matplatsLuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
3
Svit - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
4
Svit - 1 sovrum
Information om rummet
1 Stor Dubbelsäng
och 1 Murphy Bed
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
10
Signature-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringUppvärmningWi-Fi (gratis)Eldstad
Gästrecensioner
7.8
Bra
Baserat på 3 223 verifierade recensioner
Vem bor här?
Företag
12%
Par
32%
Familj
44%
Grupper
7%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Hôtel Plaza Québec par JARO berömmer resenärer den tropiska inomhuspoolen och den familjevänliga atmosfären, men påpekar daterade rum, tunna väggar och små badrum, varierande städning, frekventa störningar eller fukt i rummen med utsikt mot poolen, ojämnt bemötande och vägarbeten i området som försvårar tillgången.
Läs merVar detta till hjälp?
Vad gäster tycker
På Hôtel Plaza Québec par JARO berömmer resenärer den tropiska inomhuspoolen och den familjevänliga atmosfären, men påpekar daterade rum, tunna väggar och små badrum, varierande städning, frekventa störningar eller fukt i rummen med utsikt mot poolen, ojämnt bemötande och vägarbeten i området som försvårar tillgången.
många gäster uppskattar närheten till shopping och motorvägar, liveunderhållning och ibland uppgraderingar som rymliga sviter eller balkonger. Vanliga nackdelar inkluderar trasiga eller stängda faciliteter (bastu, spelhall, en del gymutrustning), brist på handdukar, en klorlukt nära atriumentrén och hala plattor vid poolen. Räkna med en livlig, familjeorienterad vistelse med bra badmöjligheter men varierande lugn, underhåll och service.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Den tropiska inomhuspoolen och bubbelpoolen är en höjdpunkt med underhållning vissa kvällar, men plattorna kan vara hala och handdukar kan ta slut. Flera faciliteter är daterade eller otillgängliga (bastu stängd, spelhall och en del gymutrustning trasig), och parkeringen kan vara begränsad eller förvirrande under pågående vägarbeten i närheten.
Relaterade gästrecensioner
8
Judy
21 okt. 2025
·
Stannade 3 nätter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
10
Marika
21 aug. 2025
·
Stannade 1 natt
Tres propre. Peu de serviette pour la piscine. Le boulevard en construction est très casse-tete.
Tres propre. Peu de serviette pour la piscine. Le boulevard en construction est très casse-tete.
10
Barbara
13 aug. 2025
·
Stannade 2 nätter
Quelques jours à Québec, l'hôtel plazza est un endroit idéal où se poser avec ses nombreux services (piscine, bar, restaurant, salle de sport etc.) Petit bémol cependant pour les travaux dans la rue (qui sont assez contraignants selon la direction souhaitée) et la salle de sport (plusieurs machines HS)
Quelques jours à Québec, l'hôtel plazza est un endroit idéal où se poser avec ses nombreux services (piscine, bar, restaurant, salle de sport etc.) Petit bémol cependant pour les travaux dans la rue (qui sont assez contraignants selon la direction souhaitée) et la salle de sport (plusieurs machines HS)
10
Stephanie
18 feb. 2026
·
Stannade 2 nätter
Nice room and the tropical pool is amazing!
Nice room and the tropical pool is amazing!
8
Tony
2 sep. 2025
·
Stannade 3 nätter
The property is nice we liked our room with the balcony over looking the pool area.the pool itself was nice warm and the hot tub the only thing which I think should be looked at is the the tile that gets really wet and very very slippery could be updated to something more none slippery.Other than that I rate this place as good but also can be excellent
The property is nice we liked our room with the balcony over looking the pool area.the pool itself was nice warm and the hot tub the only thing which I think should be looked at is the the tile that gets really wet and very very slippery could be updated to something more none slippery.Other than that I rate this place as good but also can be excellent
10
Grant
5 aug. 2025
·
Stannade 2 nätter
Indoor pool a little too warm
Indoor pool a little too warm
10
Kirk
13 aug. 2025
·
Stannade 3 nätter
Warm pool and the balcony facing the pool.
Warm pool and the balcony facing the pool.
10
Elenita
7 sep. 2025
·
Stannade 1 natt
Pool with a beautiful view, ,family friendly
Pool with a beautiful view, ,family friendly
8
Amélie
16 juli 2025
·
Stannade 3 nätter
The pool is amazing. Although be prepared to hear kids playing in the pool if you reseve a room with an indoor balcony.
The pool is amazing. Although be prepared to hear kids playing in the pool if you reseve a room with an indoor balcony.
6
Marestella
10 aug. 2025
·
Stannade 2 nätter
Facilities not as expected. Sauna not operational and was turned into a "rest" room. Cable machine in the fitness room not operational. Missing dumbell weights. Arcade room didn’t have a ball for the foosball table and video game console not working. Didn’t get a chance to go experience the pool bcuz not enough towels for guests to use. However, staff was friendly, rooms were clean and bed was comfortable.
Facilities not as expected. Sauna not operational and was turned into a "rest" room. Cable machine in the fitness room not operational. Missing dumbell weights. Arcade room didn’t have a ball for the foosball table and video game console not working. Didn’t get a chance to go experience the pool bcuz not enough towels for guests to use. However, staff was friendly, rooms were clean and bed was comfortable.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Återkopplingen gällande renligheten är blandad: flera recensioner nämner mögel eller smuts i badrummen, slitna eller orena ytor och ojämn städning (utebliven service under längre vistelser). Andra tyckte att rummen var mycket rena vid ankomst.
Relaterade gästrecensioner
4
Kerri
24 aug. 2025
·
Stannade 3 nätter
Good location, but hotel room was very dirty. Black mold in bathroom, behind bed looks like it was never cleaned. The whole stay they did not clean our room even though we had the sign on to clean. Also pillows were super hard, we had to go buy our own pillows. I would not recommend.
Good location, but hotel room was very dirty. Black mold in bathroom, behind bed looks like it was never cleaned. The whole stay they did not clean our room even though we had the sign on to clean. Also pillows were super hard, we had to go buy our own pillows. I would not recommend.
10
Patricia
19 aug. 2025
·
Stannade 2 nätter
Hôtel propre ainsi que les chambres. Ce sont de belle grande chambre climatisé et le service impeccable. Nous allons y retourner sans hésiter.
Hôtel propre ainsi que les chambres. Ce sont de belle grande chambre climatisé et le service impeccable. Nous allons y retourner sans hésiter.
6
René
3 sep. 2025
·
Stannade 4 nätter
Propreté des chambres laisse à désirer
Propreté des chambres laisse à désirer
2
Kathrine
3 aug. 2025
·
Stannade 2 nätter
There was black lining on the tiles in the bathroom. The paint was peeling around the window. The fact that our sideline was of the roof top generator and we were charge <170$ for the ‘exterior view’ is disgraceful. The furniture was wearing and visibly cracked on the surface. I felt like I was staying in a germ hotel. Once we got there and realized the place looks NOTHING like the website- of course we couldn’t leave… because we were locked in through Expedia booking. I’m disappointed they even advertise this hotel to its customers. Brutal.
There was black lining on the tiles in the bathroom. The paint was peeling around the window. The fact that our sideline was of the roof top generator and we were charge <170$ for the ‘exterior view’ is disgraceful. The furniture was wearing and visibly cracked on the surface. I felt like I was staying in a germ hotel. Once we got there and realized the place looks NOTHING like the website- of course we couldn’t leave… because we were locked in through Expedia booking. I’m disappointed they even advertise this hotel to its customers. Brutal.
6
JACEY GAIL UY
7 nov. 2025
·
Stannade 3 nätter
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
4
Tina
10 okt. 2025
·
Stannade 3 nätter
Purpose of trip was to rest/relax for 3 days. We were excited cause the pictures looked great. Bathtub had mould in the grout which we advised staff about. Said they would do something -never did. Had construction noise 2 of the 3 days in the pool area so couldn't really enjoy the balcony or read without excessive noise. Hot tub was drained one of the days. Tried to call for Room service and no one answered so we went elsewhere for meals. At one point one of the janitors ran the electrical cord for the vacuum through the water of the pool which I brought to the attention of the staff who didn't seem to care. When I asked to speak to a manager I was told they would call me but in fact it was the same staff member that called me and offered me a 15% discount "the best the manager (if there even was one) said they could do."
Purpose of trip was to rest/relax for 3 days. We were excited cause the pictures looked great. Bathtub had mould in the grout which we advised staff about. Said they would do something -never did. Had construction noise 2 of the 3 days in the pool area so couldn't really enjoy the balcony or read without excessive noise. Hot tub was drained one of the days. Tried to call for Room service and no one answered so we went elsewhere for meals. At one point one of the janitors ran the electrical cord for the vacuum through the water of the pool which I brought to the attention of the staff who didn't seem to care. When I asked to speak to a manager I was told they would call me but in fact it was the same staff member that called me and offered me a 15% discount "the best the manager (if there even was one) said they could do."
6
Victor
5 nov. 2025
·
Stannade 2 nätter
The room was clean
The room was clean
6
Melissa
23 sep. 2025
·
Stannade 4 nätter
The bathtub/shower had mold.
The bathtub/shower had mold.
10
Sylvie
11 aug. 2025
·
Stannade 1 natt
La chambre était très propre. Satisfaite de mon séjour.
La chambre était très propre. Satisfaite de mon séjour.
6
Michelle
28 aug. 2025
·
Stannade 1 natt
Bain avec le contour moisi
Bain avec le contour moisi
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen varierar kraftigt: vissa är rymliga och bekväma med balkonger, men många nämner daterad inredning och armaturer, små badrum, svagt ljus och dålig ljudisolering, särskilt nära poolen. Ett fåtal rapporterar underhållsärenden och problem med värme och ventilation.
Relaterade gästrecensioner
8
Judy
21 okt. 2025
·
Stannade 3 nätter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
6
rachael
4 dec. 2025
·
Stannade 2 nätter
The room was fine but some of the furniture was worn/ripped.
The room was fine but some of the furniture was worn/ripped.
6
Ole
27 sep. 2025
·
Stannade 1 natt
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
6
JACEY GAIL UY
7 nov. 2025
·
Stannade 3 nätter
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
8
Lynn
24 juni 2025
·
Stannade 1 natt
Check-in wasn’t until 5pm—pretty late, especially after a long day of travel. The room itself was well decorated, and the balcony was a nice feature. However, being right next to the pool made the room quite humid, and the A/C never cooled below 72 degrees, so we ended up not using the balcony. In hindsight, we probably could have skipped the extra cost for it. The TV volume also seemed limited—probably to avoid disturbing neighboring rooms—which is understandable, but it made it hard to hear dialogue, so we had to rely on closed captions. Overall, no major issues—just a few minor inconveniences.
Check-in wasn’t until 5pm—pretty late, especially after a long day of travel. The room itself was well decorated, and the balcony was a nice feature. However, being right next to the pool made the room quite humid, and the A/C never cooled below 72 degrees, so we ended up not using the balcony. In hindsight, we probably could have skipped the extra cost for it. The TV volume also seemed limited—probably to avoid disturbing neighboring rooms—which is understandable, but it made it hard to hear dialogue, so we had to rely on closed captions. Overall, no major issues—just a few minor inconveniences.
6
Adnane
9 dec. 2025
·
Stannade 1 natt
The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
6
Catherine
31 okt. 2025
·
Stannade 3 nätter
Bel hôtel, chambre agréable, mais il n’y a aucune insonorisation pour les chambres avec « vue » sur la piscine. Ils jouent de la musique de 8h à 21h environ, et c’est aussi fort dans la piscine que dans la chambre quasiment. Si vous comptiez vous reposer dans votre chambre d’hotel, ce sera impossible même avec des bouchons ! Très déçue.
Bel hôtel, chambre agréable, mais il n’y a aucune insonorisation pour les chambres avec « vue » sur la piscine. Ils jouent de la musique de 8h à 21h environ, et c’est aussi fort dans la piscine que dans la chambre quasiment. Si vous comptiez vous reposer dans votre chambre d’hotel, ce sera impossible même avec des bouchons ! Très déçue.
6
Véronique
20 dec. 2025
·
Stannade 1 natt
Le divan était très magané( déchiré). La toilette bougeait quand on s'assesoit dessus et cogne sur le mur.. Nous avions un balcon et le matin la piscine ouvre un peu tôt et nous entendons les gens dans la piscine et les gens qui jase sur leur balcon. Pas bien insonorisé.
Le divan était très magané( déchiré). La toilette bougeait quand on s'assesoit dessus et cogne sur le mur.. Nous avions un balcon et le matin la piscine ouvre un peu tôt et nous entendons les gens dans la piscine et les gens qui jase sur leur balcon. Pas bien insonorisé.
8
Jodie
11 nov. 2025
·
Stannade 2 nätter
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
6
Mathieu
10 juli 2025
·
Stannade 3 nätter
They put us in a room beside the elevator shave. Woke up at every hr of night
They put us in a room beside the elevator shave. Woke up at every hr of night
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Bemötandet är varierande: många beskriver personalen som vänlig och tillmötesgående, men andra rapporterar långsam eller ointresserad service i receptionen och restaurangen, sen eller trång incheckning samt missad städning eller uppföljning av önskemål.
Relaterade gästrecensioner
8
Jean Pierre
30 nov. 2025
·
Stannade 1 natt
parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
4
Normand
23 nov. 2025
·
Stannade 1 natt
On a d'abord refusé acces a la chambre a mon épouse et petite fille car je n'était pas présent. Un appel de la gérante a pu régler le probleme.
On a d'abord refusé acces a la chambre a mon épouse et petite fille car je n'était pas présent. Un appel de la gérante a pu régler le probleme.
10
Karine
24 dec. 2025
·
Stannade 1 natt
Tout l’intégralité. Merci pour l’excellent service à la réception lors de notre arrivé. Super chambre et propre.
Tout l’intégralité. Merci pour l’excellent service à la réception lors de notre arrivé. Super chambre et propre.
4
Rosario
27 aug. 2025
·
Stannade 2 nätter
⭐️⭐️ Beautiful hotel, but unacceptable service – no room cleaning for 2 nights I stayed at Hôtel Plaza Québec par JARO (August 21–23) and, unfortunately, what could have been a great experience was completely ruined by unacceptable service and a total lack of accountability. Despite staying two nights, our room was never cleaned — no fresh towels, no trash removed, no beds made. I reported this issue to two housekeeping staff members in the hallway, and then again at the front desk. I was ignored every time. No explanation, no apology, nothing. When I insisted on speaking to a supervisor (at 2:00 PM on the second day), I was told there was no supervisor available. No one even tried to resolve the issue or follow up. We were simply dismissed and treated with complete indifference. This level of service is unacceptable, especially for a hotel that presents itself as upscale. I’m requesting at least one night’s refund, as I paid for a full-service hotel via Expedia and did not receive basic housekeeping. It’s truly a shame, because the hotel itself is beautiful and well-equipped — with a pool, restaurant, and other great amenities. But none of that matters if guests are treated poorly and basic standards are not met. Until service improves, I cannot recommend this hotel, and I will be taking this issue up with Expedia for compensation.
⭐️⭐️ Beautiful hotel, but unacceptable service – no room cleaning for 2 nights I stayed at Hôtel Plaza Québec par JARO (August 21–23) and, unfortunately, what could have been a great experience was completely ruined by unacceptable service and a total lack of accountability. Despite staying two nights, our room was never cleaned — no fresh towels, no trash removed, no beds made. I reported this issue to two housekeeping staff members in the hallway, and then again at the front desk. I was ignored every time. No explanation, no apology, nothing. When I insisted on speaking to a supervisor (at 2:00 PM on the second day), I was told there was no supervisor available. No one even tried to resolve the issue or follow up. We were simply dismissed and treated with complete indifference. This level of service is unacceptable, especially for a hotel that presents itself as upscale. I’m requesting at least one night’s refund, as I paid for a full-service hotel via Expedia and did not receive basic housekeeping. It’s truly a shame, because the hotel itself is beautiful and well-equipped — with a pool, restaurant, and other great amenities. But none of that matters if guests are treated poorly and basic standards are not met. Until service improves, I cannot recommend this hotel, and I will be taking this issue up with Expedia for compensation.
4
Melissa
18 juli 2025
·
Stannade 2 nätter
This hotel online has everything you would want in a family hotel - arcade, pool, gym, lifeguard, etc. However, quickly we found out that most things were neglected, broken, and beyond repair. We were underwhelmed. The vents left the ceilings dirty, tiles were broken in the pool, gym equipment broken, arcade games broken, vending machines empty and broken, our phone was unplugged for some odd reason, the bathroom doors didn't shut fully, they couldn't find my reservation, someone knocked on my door thinking I was part of a bus tour early in the morning and the list goes on. However were nice!
This hotel online has everything you would want in a family hotel - arcade, pool, gym, lifeguard, etc. However, quickly we found out that most things were neglected, broken, and beyond repair. We were underwhelmed. The vents left the ceilings dirty, tiles were broken in the pool, gym equipment broken, arcade games broken, vending machines empty and broken, our phone was unplugged for some odd reason, the bathroom doors didn't shut fully, they couldn't find my reservation, someone knocked on my door thinking I was part of a bus tour early in the morning and the list goes on. However were nice!
8
Alyssa
5 aug. 2025
·
Stannade 5 nätter
Hotel JARO was good but not great. The staff was friendly but not super responsive. We asked for towels and it took a while. They never cleaned our room no matter if we put the service request sign up or not. Often room service trays were left in the hall for a long time. It was also in an area with a lot of construction. If we could do it again, I think we would have stayed closer to the Old City.
Hotel JARO was good but not great. The staff was friendly but not super responsive. We asked for towels and it took a while. They never cleaned our room no matter if we put the service request sign up or not. Often room service trays were left in the hall for a long time. It was also in an area with a lot of construction. If we could do it again, I think we would have stayed closer to the Old City.
6
Mike
11 juni 2025
·
Stannade 3 nätter
Told 4 ice machines. One on each of floors 1, 3, 5, 7. What wasn’t said was that only one working was on floor 7. We were there 3 nights and even when we checked out the manager didn't seem to be aware of the situation. Two days had to call to get our made up. NOT FRESH BEDDING......simply made up. Asked for a wake-up call one morning. Fortunately we had woken on our own because volume on phone when it came was barely audible. At checkout my wife went to get a baggage cart and was told she couldn't have one. So I went down and argued with manager who finally allowed me to take one.
Told 4 ice machines. One on each of floors 1, 3, 5, 7. What wasn’t said was that only one working was on floor 7. We were there 3 nights and even when we checked out the manager didn't seem to be aware of the situation. Two days had to call to get our made up. NOT FRESH BEDDING......simply made up. Asked for a wake-up call one morning. Fortunately we had woken on our own because volume on phone when it came was barely audible. At checkout my wife went to get a baggage cart and was told she couldn't have one. So I went down and argued with manager who finally allowed me to take one.
6
Jessica
24 juli 2025
·
Stannade 4 nätter
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
8
Caroline
20 juli 2025
·
Stannade 3 nätter
Overall, it turned out ok. Be aware that booking with Expedia, you may not get the best of rooms. When we first arrived, the room that we had was not what was expected. We booked a room with a balcony on the ground floor of the pool area. But we had a corner room, with NO light coming in. The balcony was behind a pillar and there was nothing to view. The room felt damp. It was really depressing. I went to complain that there was no way we could stay there for 3 nights. At first, the man at the front desk was telling me there was nothing he could do. Finally, we were offered a room with an outside view (of the parking lot, on ground lever, not exactly nice) for the first night and the best room of the garden level for the other two nights. The second room was really nice and helped making our trip a good experience. But I don’t feel like booking this hotel again. There are simply too many rooms I wouldn’t like to get.
Overall, it turned out ok. Be aware that booking with Expedia, you may not get the best of rooms. When we first arrived, the room that we had was not what was expected. We booked a room with a balcony on the ground floor of the pool area. But we had a corner room, with NO light coming in. The balcony was behind a pillar and there was nothing to view. The room felt damp. It was really depressing. I went to complain that there was no way we could stay there for 3 nights. At first, the man at the front desk was telling me there was nothing he could do. Finally, we were offered a room with an outside view (of the parking lot, on ground lever, not exactly nice) for the first night and the best room of the garden level for the other two nights. The second room was really nice and helped making our trip a good experience. But I don’t feel like booking this hotel again. There are simply too many rooms I wouldn’t like to get.
10
Oumsalem
28 nov. 2025
·
Stannade 2 nätter
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
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Läge
Praktiskt läge nära shopping, restauranger, motorvägar och akvariet, men flera recensioner nämner omfattande vägarbeten som orsakar omledningar, svår tillgång och parkering. Hotellet ligger inte centralt i Gamla Québec, så räkna med en bilresa.
Relaterade gästrecensioner
10
Caren
5 aug. 2025
·
Stannade 3 nätter
close to the airport and public transit around the area was great
close to the airport and public transit around the area was great
10
Sandrine
31 aug. 2025
·
Stannade 2 nätter
Free parking spot quick access to old'Quebec 10 mn
Free parking spot quick access to old'Quebec 10 mn
8
Catarina
6 aug. 2025
·
Stannade 4 nätter
A lot of construction around.
A lot of construction around.
10
Memima
7 okt. 2025
·
Stannade 1 natt
J’ai tout aimé sauf que j’ai trouvé un peu loin du Vieux-Quebec.
J’ai tout aimé sauf que j’ai trouvé un peu loin du Vieux-Quebec.
10
Christopher
6 aug. 2025
·
Stannade 2 nätter
Staff was welcoming, helpful and friendly. Pool area was beautiful. Close to old Quebec City.
Staff was welcoming, helpful and friendly. Pool area was beautiful. Close to old Quebec City.
10
mahmoud
21 nov. 2025
·
Stannade 3 nätter
Great location, clean and nice hotel
Great location, clean and nice hotel
10
Dave
18 aug. 2025
·
Stannade 1 natt
Area arond building is under construction
Area arond building is under construction
10
Anne-Lise
9 sep. 2025
·
Stannade 1 natt
Beaucoup de constructions sur le boulevard, mais beaucoup de commerces et restaurants à proximité, et de l'intérieur de l'hôtel, on n'entend pas du tout les travaux.
Beaucoup de constructions sur le boulevard, mais beaucoup de commerces et restaurants à proximité, et de l'intérieur de l'hôtel, on n'entend pas du tout les travaux.
8
Jodie
11 nov. 2025
·
Stannade 2 nätter
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
10
Daniel
9 okt. 2025
·
Stannade 1 natt
Chambre très propre avec balcon vue sur la piscine et chansonnier avec super bonne musique. Service de restauration au chambre. Hôtel près du centre commercial Place Laurier et accessible à 5 minutes de marche. Séjour très agréable et relaxant.
Chambre très propre avec balcon vue sur la piscine et chansonnier avec super bonne musique. Service de restauration au chambre. Hôtel près du centre commercial Place Laurier et accessible à 5 minutes de marche. Séjour très agréable et relaxant.
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Måltider
Hotellets restaurang (Ginger) får beröm för god mat och brunch, men många rapporterar långsam eller underbemannad service, ibland tidig stängning eller begränsade öppettider och en frukostbuffé som vissa tyckte var överprissad eller inte imponerande. Barservicen kan också vara långsam.
Relaterade gästrecensioner
8
Judy
21 okt. 2025
·
Stannade 3 nätter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
10
Eric
9 nov. 2025
·
Stannade 2 nätter
For the restaurant they really need some training food excellent but the service terrible
For the restaurant they really need some training food excellent but the service terrible
10
André
7 sep. 2025
·
Stannade 1 natt
Le brunch du restaurant Ginger était excellent.
Le brunch du restaurant Ginger était excellent.
8
Jean-Francois
29 aug. 2025
·
Stannade 1 natt
Personnel accueillant et très accommodant. Le restaurant, le Ginger, es um plus.
Personnel accueillant et très accommodant. Le restaurant, le Ginger, es um plus.
6
E
26 juni 2025
·
Stannade 1 natt
Comfortable, clean. Good restaurant. There was no explenation about parking. No tea in the room. No instructions in English on how to use the coffee machine (mind you, the instructions in French were helpful either). Security fee was charged twice with only one refund. Luckily i found the mistake and had it reversed.
Comfortable, clean. Good restaurant. There was no explenation about parking. No tea in the room. No instructions in English on how to use the coffee machine (mind you, the instructions in French were helpful either). Security fee was charged twice with only one refund. Luckily i found the mistake and had it reversed.
10
Julie
19 aug. 2025
·
Stannade 1 natt
The hotel is unique we loved the pool and style of the hotel. The games room is outdated. The service at the restaurant was slow and didn't seem to care much (for example we got and finished our appetizers before we got our drinks).
The hotel is unique we loved the pool and style of the hotel. The games room is outdated. The service at the restaurant was slow and didn't seem to care much (for example we got and finished our appetizers before we got our drinks).
6
Jessica
24 juli 2025
·
Stannade 4 nätter
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
6
Céline
31 okt. 2025
·
Stannade 2 nätter
Prises USB non fonctionnelles. Salle de bain aurait besoin d’être plus moderne. Très bonne nourriture au resto Ginger et service courtois partout.
Prises USB non fonctionnelles. Salle de bain aurait besoin d’être plus moderne. Très bonne nourriture au resto Ginger et service courtois partout.
6
Cindy
26 maj 2025
·
Stannade 1 natt
Pour un dimanche soir, nous n’avons pas pu souper à l’hôtel au ginger car on nous a dit que le personnel était insuffisant (seulement deux nouveaux employés). Très ordinaire comme situation..
Pour un dimanche soir, nous n’avons pas pu souper à l’hôtel au ginger car on nous a dit que le personnel était insuffisant (seulement deux nouveaux employés). Très ordinaire comme situation..
10
SHANNON
1 juli 2025
·
Stannade 2 nätter
Great property, great food- breakfast buffet with fresh crepes and lox wow- the pool was great as well - we had a pool facing room it was good but loud even up to 10:30. The bar staff were not very responsive though- each night we went and we were not served for about 15 min. But overall good stay!!!
Great property, great food- breakfast buffet with fresh crepes and lox wow- the pool was great as well - we had a pool facing room it was good but loud even up to 10:30. The bar staff were not very responsive though- each night we went and we were not served for about 15 min. But overall good stay!!!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Johanne
21 okt. 2023
·
Stannade 1 natt
Chuikn
Chuikn
6
therese
12 mars 2022
·
Stannade 1 natt
bruyant
bruyant
6
Patrick
förra veckan
·
Stannade 1 natt
Bon séjour bien que certains mobiliers étaient dans un mauvais état comme par exemple le canapé. La chambre manquait de luminosité et l’éclairage de la salle de bain n’est pas top.
Bon séjour bien que certains mobiliers étaient dans un mauvais état comme par exemple le canapé. La chambre manquait de luminosité et l’éclairage de la salle de bain n’est pas top.
8
Lucie
förra veckan
·
Stannade 2 nätter
Hôtel très bien qualité prix et personnel agréable merci
Hôtel très bien qualité prix et personnel agréable merci
10
Keith
förra veckan
·
Stannade 4 nätter
First time in Quebec City. Absolutely loved it. Hotel was wonderful and located in a convenient place.
First time in Quebec City. Absolutely loved it. Hotel was wonderful and located in a convenient place.
Boendets policy
Incheckning
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Från 17:00 till 00:00
Innan 11:00
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Priser för kommande datum
september 2026
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|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-17: 147.7604501972656USD
- 2026-09-18: 168.95023134875487USD
- 2026-09-19: 353.07272250866697USD
- 2026-09-20: 122.37951867843627USD
- 2026-09-21: 145.57121687240598USD
- 2026-09-22: 161.69340467614745USD
- 2026-09-23: 155.3417283930664USD
- 2026-09-24: 160.50930724719237USD
- 2026-09-25: 186.09528042852781USD
- 2026-09-26: 288.6366920389404USD
- 2026-09-27: 122.35997171774291USD
- 2026-09-28: 131.51957065594482USD
- 2026-09-29: 148.0337748582153USD
- 2026-09-30: 156.0726726257324USD
- 2026-10-01: 146.16526231942748USD
- 2026-10-02: 202.02223508050534USD
- 2026-10-03: 238.17602034185788USD
- 2026-10-04: 119.10961516735838USD
- 2026-10-05: 127.12370265725707USD
- 2026-10-06: 317.029212932373USD
- 2026-10-07: 140.71093340527344USD
- 2026-10-08: 134.00811243762206USD
- 2026-10-09: 184.0111470477905USD
- 2026-10-10: 196.5677923175659USD
- 2026-10-11: 135.91543865463257USD
- 2026-10-12: 123.52264805984495USD
- 2026-10-13: 122.80376304083251USD
- 2026-10-14: 127.92295616116331USD
- 2026-10-15: 129.7290270199585USD
- 2026-10-16: 165.01999612475583USD
- 2026-10-17: 184.0111470477905USD
- 2026-10-18: 117.00708207138061USD
- 2026-10-19: 127.1021064184265USD
- 2026-10-20: 146.2948660252075USD
- 2026-10-21: 844.0511443503417USD
- 2026-10-22: 121.74736891870116USD
- 2026-10-23: 164.61979137127685USD
- 2026-10-24: 166.01006019299314USD
- 2026-10-25: 124.99756783230589USD
- 2026-10-26: 127.12370265725707USD
- 2026-10-27: 127.12370265725707USD
- 2026-10-28: 127.92295616116331USD
- 2026-10-29: 127.1021064184265USD
- 2026-10-30: 146.00884284588622USD
- 2026-10-31: 155.00939503088378USD
- 2026-11-01: 108.20655344473266USD
- 2026-11-02: 119.10961516735838USD
- 2026-11-03: 120.52698USD
- 2026-11-04: 119.90886867126464USD
- 2026-11-05: 119.9755753019104USD
- 2026-11-06: 142.80668811972043USD
- 2026-11-07: 149.00902106915282USD
- 2026-11-08: 109.0066038901367USD
- 2026-11-09: 119.10961516735838USD
- 2026-11-10: 119.10961516735838USD
- 2026-11-11: 119.10961516735838USD
- 2026-11-12: 120.00726905224609USD
- 2026-11-13: 144.00872111117553USD
- 2026-11-14: 143.00866462261962USD
- 2026-11-15: 115.12417204003906USD
- 2026-11-16: 119.10961516735838USD
- 2026-11-17: 121.00732554080199USD
Personalen i receptionen välkomnar gästerna vid ankomst. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: CAD 200 per accommodation, per stay
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Hotellet gör en kortreservation på hela kostnaden för vistelsen kl. 18.00 för bokningar där betalning för vistelsen sker på hotellet i stället för vid bokningstillfället. Nekade kreditkort kan resultera i att bokningen annulleras.
- Poolen är tillgänglig mellan 08.00 och 21.00.
- Endast registrerade gäster är tillåtna på boendets rum.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för engelsk frukost: CAD 18–28 för vuxna och CAD 8–14 för barn (ungefärligt pris)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
- Spjälsäng (babysäng): CAD 15.0 per dag
- Avgift för extrasäng: CAD 15.0 per dag
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Allmänt
Rumservice
Restaurang
Rökfria rum
Badtunna/Jacuzzi
Massage
Spa och hälsocenter
Kroppsbehandlingar
Ansiktsbehandling
Allergifritt rum tillgängligt
Varuautomater
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi
Tjänster
Kemtvätt
Städning
Bankettinrättningar
Bankomat
Bagageförvaring
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Aktiviteter
Pool
Trädgård
Pool inomhus
Uppvärmd utomhuspool
Evening Entertainment
Pool (Indoor)
Terrass
Fitness Center (nearby)