Is parking available at the hotel?

Parking is available at the property, with options for self-parking and valet parking, both for a fee of EUR 40 per night. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A full breakfast is available for a fee, approximately EUR 49 for adults and EUR 25 for children. Breakfast is served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Does the hotel allow pets?

The hotel allows pets with a maximum fee of EUR 125 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property features elevators, step-free entrances, and wheelchair-accessible facilities, including the registration desk and public areas. There is also a stair-free path to the entrance.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Berlin, just a short 6-minute walk from Zoo Berlin and 10 minutes from Kaufhaus des Westens. It is approximately 2.1 miles from Potsdamer Platz and 2.6 miles from Brandenburg Gate.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 10:00 AM to 9:30 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of EUR 85 per night, subject to availability. Advance request or confirmation is required.

Waldorf Astoria Berlin - Luxury Hotel in Germany

Average nightly price at Waldorf Astoria Berlin by month, last 12 months (USD)
Month	Average price
January	$358
February	$375
March	$400
April	$333
May	$414
June	$752
July	$313
August	$302
September	$455
October	$511
November	$468
December	$349

What guests think

At Waldorf Astoria Berlin, travelers often highlight friendly service, spacious rooms with city views, and a convenient location by the zoo and transit, while several reviews flag limited on-site dining and bar options and extra fees for spa and pool.

Breakfast draws praise in many reviews, though others found the selection bland or service slow. Cleanliness is frequently praised, but some guests reported dated room finishes or housekeeping lapses. A few stays were affected by operational issues such as nonfunctional air conditioning, power or water outages, and parking frustrations. Expect upscale comfort in a central spot, with some limitations to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and pool areas are praised, but several reviews note early closing times, extra fees, and a lack of or limited bar options; a few guests also reported parking difficulties.

Related guest reviews

10

Ashlii

May 13, 2025

·

Stayed 1 night

The pool and spa area were absolutely beautiful except they close the pool very early in the evening which was very disappointing to me since the picture of the pool online is what made me finally decided on this. Place instead of the couple other hotels I was considering. So ya I got to look at the pool thru the window but could not go in. I was going to try and go swimming in the morning before check out but pool time just isn't that appealing first thing in the morning not to mention I already had to ask for a late check out even with our the pool visit ! Aside from that everything was beautiful and completely thought out and the staff was lovely especially the front desk young lady that checked us in. I would highly recommend giving this place a look

6

Rebecca

May 20, 2023

·

Incredibly under-whelming stay. We stayed for two nights and I must say SAVE YOUR MONEY! The Waldorf Astoria Berlin was the Ryan Air/ Spirit Airlines of hotels. They charged extra for everything. They have a pool but the jacuzzi was broken and they were going to charge €20 PER PERSON to use the facilities. When staying at a “Luxury” hotel you’d expect that to be included in the cost of the room, which is obviously not cheap. The room was big and had a great view but was poorly designed and the bed was equivalent to a 2 star hotel. We travel a lot and have stayed at 5 star hotels around the world and I must say this place is 2.5 stars at best. Save your money!

10

Susanne

Aug 15, 2025

·

Stayed 1 night

Lovely hotel with nice spa and rooftop bar in walking distance to many great places in Berlin.

2

Matthias

Mar 10, 2025

·

Stayed 1 night

Das Hotel hat meine Erwartungen leider nicht erfüllt. Die Zimmer sind recht alt und zeigen deutliche Abnutzungsspuren. Besonders ärgerlich war, dass eine Schublade im Bad kaputt war – ein Detail, das in dieser Kategorie nicht passieren sollte. Zudem kostet der Spa-Bereich extra pro Person, was nicht klar kommuniziert wurde und den Aufenthalt weniger angenehm machte. Insgesamt war ich nicht zufrieden und würde das Hotel nicht weiterempfehlen.

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10

Lars

Jul 6, 2025

·

Stayed 3 nights

Perfekte Lage, überwiegend sehr gutes Personal und sehr aufmerksam beim Buchungsprozess. Deutliche Abstriche bei der Bewirtung vor Ort. Die Lobby lädt nicht zum Verweilen ein. Die Bars haben sehr schwierige Öffnungszeiten, die nicht mal eingehalten werden. Wir wurden eine Stunde vor Schluß am Montag bei voller Bar zum Verlassen aufgefordert. Das entspricht nicht dem Standard aus meiner Sicht. Wir kommen trotzdem wieder.

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2

Dennis

Aug 9, 2024

·

Stayed 3 nights

Schreckliches Hotel! Eine Nacht kein Strom, dann kein Wasser zum duschen oder auf der Toilette….! Parken klappt auch überhaupt nicht. Personal teils bemüht teils sehr überfordert. Oftmals kein Guten Tag vom Personal. Das in so einem Haus absolut nicht zu empfehlen!!! Nie wieder!

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8

Satit

Jun 28, 2022

·

Stayed 2 nights

Leider hat das Hotel keine Tagesbar. Die Lage in der Nähe des Kuhdamms ist perfekt. Der Spa sollte bei den Zimmerpreisen inklusive sein.

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8

Eva

Dec 14, 2025

·

Stayed 3 nights

Nice but a little boring and lacking a lobby bar. Beautiful view from the room! Really nice breakfast.

4

Michael

Oct 2, 2023

·

Stayed 4 nights

Terrible check in experience. I was told the manager would speak with me later on to see how they could make things better? Repeatedly told a foreign dignitary was staying on our floor so it was making things difficult. Finally checked in and the room was still dirty. Things like hair in the shower. Completed a 4 night stay but no one followed up. Also be prepared to pay extra for everything including the pool. Not worth the price in my opinion.

10

Horacio Ivan

Jul 1, 2025

·

Stayed 4 nights

Todo excelente sin embargo los cargos por uso de alberca y especialmente costos de lavanderia son ridículamente caros

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Cleanliness

Many guests describe the hotel and rooms as very clean, yet multiple reviews cite dated bathrooms, limescale, missed cleaning, or dirty fixtures at check-in.

Related guest reviews

6

Axel

Jul 17, 2025

·

Stayed 1 night

Das Waldorf Astoria ... was für ein vielversprechender Name. Da kann man viel erwarten, oder? Eher nicht... Leider ist es veraltet. Unser Eck-Zimmer im 7. Stock hatte schon bessere Tage gesehen. Die Möbel und Oberflächen haben Macken, Beulen, Kratzer und Wasserflecken. Das Bad zeigt überall dicke Kalkränder und sieht unappetitlich aus. Das Frühstück sollte ein Highlight werden, war tatsachen die größte Enttäuschung. Das frische Obst hatte kein Aroma und die Speisen (wir hatten Frech Toast und Eggs Waldorf) waren fad. Brötchen und Croissants haben ebenfalls nicht überzeugt. Dort muss man unbedingt die Zulieferer wechseln. Klar war die Lage toll fürs Shopping. Das Personal war extrem nett und aufmerksam. Danke dafür. Aber beides gibt es in anderen Hotels auch. Zusammengefasst aber nicht, was man sich von einem Waldorf Astoria erwartet. Sorry.

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10

barbara

Oct 8, 2023

·

Stayed 2 nights

Great staff, great location, clean and good size rooms

10

Vartan

Apr 10, 2024

·

Stayed 5 nights

Excellent. Very clean hotel. Close to transportation.

10

John

Oct 3, 2025

·

Stayed 2 nights

We had a wonderful weekend at the Waldorf Astoria Berlin! Very new and very clean and fresh. Large rooms.

10

Hope

Oct 14, 2025

·

Stayed 3 nights

It’s a beautiful and clean place and the staff is amazing! M

10

Margaret

Nov 11, 2025

·

Stayed 3 nights

The room was spotless and very comfortable. However the light switches were very difficult to understand. Instructions needed. The single face cloth was removed but not replaced. The staff were unfailingly courteous and helpful. Particularly the gentleman who greeted us at breakfast and the lady on the concierge desk.

10

Monika

Mar 16, 2025

·

Stayed 3 nights

Beautiful, clean and great service. Very central location.

4

Michael

Oct 2, 2023

·

Stayed 4 nights

Terrible check in experience. I was told the manager would speak with me later on to see how they could make things better? Repeatedly told a foreign dignitary was staying on our floor so it was making things difficult. Finally checked in and the room was still dirty. Things like hair in the shower. Completed a 4 night stay but no one followed up. Also be prepared to pay extra for everything including the pool. Not worth the price in my opinion.

8

Matthew

Nov 5, 2022

·

Everything about this place was wonderful except that our shower drain would back up and flood the bathroom and housekeeping stopped coming our last three days but we don't know why!

6

Marcel

Feb 21, 2024

·

Stayed 2 nights

Leider fand weder vor Ankunft noch während des Aufenthalts eine Reinigung des Zimmers statt. Es wurde lediglich aufgeräumt und das Bett gemacht. Der Schmutz des letzten Gasts war bis zur Abreise nicht beseitigt.

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Rooms

Rooms are spacious and comfortable with impressive city or zoo views; some guests mention confusing controls, dated decor, or comfort issues like weak air conditioning.

Related guest reviews

6

Axel

Jul 17, 2025

·

Stayed 1 night

Das Waldorf Astoria ... was für ein vielversprechender Name. Da kann man viel erwarten, oder? Eher nicht... Leider ist es veraltet. Unser Eck-Zimmer im 7. Stock hatte schon bessere Tage gesehen. Die Möbel und Oberflächen haben Macken, Beulen, Kratzer und Wasserflecken. Das Bad zeigt überall dicke Kalkränder und sieht unappetitlich aus. Das Frühstück sollte ein Highlight werden, war tatsachen die größte Enttäuschung. Das frische Obst hatte kein Aroma und die Speisen (wir hatten Frech Toast und Eggs Waldorf) waren fad. Brötchen und Croissants haben ebenfalls nicht überzeugt. Dort muss man unbedingt die Zulieferer wechseln. Klar war die Lage toll fürs Shopping. Das Personal war extrem nett und aufmerksam. Danke dafür. Aber beides gibt es in anderen Hotels auch. Zusammengefasst aber nicht, was man sich von einem Waldorf Astoria erwartet. Sorry.

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10

Philip

Jun 24, 2023

·

Stayed 3 nights

Great location, comfortable room, helpful staff & top ameneties

6

Rebecca

May 20, 2023

·

Incredibly under-whelming stay. We stayed for two nights and I must say SAVE YOUR MONEY! The Waldorf Astoria Berlin was the Ryan Air/ Spirit Airlines of hotels. They charged extra for everything. They have a pool but the jacuzzi was broken and they were going to charge €20 PER PERSON to use the facilities. When staying at a “Luxury” hotel you’d expect that to be included in the cost of the room, which is obviously not cheap. The room was big and had a great view but was poorly designed and the bed was equivalent to a 2 star hotel. We travel a lot and have stayed at 5 star hotels around the world and I must say this place is 2.5 stars at best. Save your money!

10

Jacek

Aug 16, 2024

·

Stayed 1 night

The staff is super professional, very attentive and polite. We had a very comfortable room with a beautiful view on the 15th floor. Our 3rd visit and not the last :)

10

John

Oct 3, 2025

·

Stayed 2 nights

We had a wonderful weekend at the Waldorf Astoria Berlin! Very new and very clean and fresh. Large rooms.

10

Margaret

Nov 11, 2025

·

Stayed 3 nights

The room was spotless and very comfortable. However the light switches were very difficult to understand. Instructions needed. The single face cloth was removed but not replaced. The staff were unfailingly courteous and helpful. Particularly the gentleman who greeted us at breakfast and the lady on the concierge desk.

10

Iwan Arthur

Jun 26, 2023

·

Stayed 5 nights

A nice hotel, in a great location right next to the zoo and lots of shops and restaurant nearby. Room was big and grand with a great view of Berlin. Service was also good.

2

Mirela

Sep 29, 2025

·

Stayed 1 night

The room did not have functional AC, instead of offering a different room they were brining up some portable ac, which required the window to be open. We had to get ready for the wedding and that got us being late, because we had to find a room at a Marriott and move asap. It was just an extremely hot day.

10

Narinder Singh Sidhu

May 23, 2024

·

Stayed 2 nights

The rooms were elegant

10

Mitchell

May 18, 2024

·

Stayed 4 nights

Great stay in May 2024. Great breakfast. Helpful staff. Spacious rooms. Would recommend.

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Service

Staff are frequently praised as friendly, professional, and helpful; however, some guests experienced slow breakfast service, problematic check-in, or lapses with housekeeping and valet.

Related guest reviews

10

Frederick

Sep 27, 2025

·

Stayed 4 nights

From the moment we arrived, the experience at the Waldorf Astoria Berlin was exceptional. Great check-in experience, amazing room etc. The concierge was helpful with dinner recommendations/reservations and my wife enjoyed her visit to the spa. Also, this hotel is very conveniently located next to the subway, so getting around Berlin is super easy from here. Would not hesitate to stay again.

10

barbara

Oct 8, 2023

·

Stayed 2 nights

Great staff, great location, clean and good size rooms

10

Margaret

Nov 11, 2025

·

Stayed 3 nights

The room was spotless and very comfortable. However the light switches were very difficult to understand. Instructions needed. The single face cloth was removed but not replaced. The staff were unfailingly courteous and helpful. Particularly the gentleman who greeted us at breakfast and the lady on the concierge desk.

8

Johannes

Jun 17, 2025

·

Stayed 1 night

Grundsätzlich ein schönes Hotel, wenn aber auch mit Abstrichen beim Service. Für den Preis den man zahlt findet man tatsächlich auch bessere Hotels in Berlin, meiner Meinung nach. Dennoch sollte sich jeder seine eigene Meinung bilden, denn vielleicht hatte ich auch einfach nur Pech bei meinem Aufenthalt.

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2

Dennis

Aug 9, 2024

·

Stayed 3 nights

Schreckliches Hotel! Eine Nacht kein Strom, dann kein Wasser zum duschen oder auf der Toilette….! Parken klappt auch überhaupt nicht. Personal teils bemüht teils sehr überfordert. Oftmals kein Guten Tag vom Personal. Das in so einem Haus absolut nicht zu empfehlen!!! Nie wieder!

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10

James

Nov 6, 2025

·

Stayed 1 night

Supportive staff, nice views

10

Ryo

Oct 13, 2025

·

Stayed 3 nights

We were delighted to have an opportunity to stay here, as it is so close to the zoo and convenient stores within around 10-minute walk, which added good experiences to our trip. Additionally, hotel members of staff were kind more than enough to support us.

4

Michael

Oct 2, 2023

·

Stayed 4 nights

Terrible check in experience. I was told the manager would speak with me later on to see how they could make things better? Repeatedly told a foreign dignitary was staying on our floor so it was making things difficult. Finally checked in and the room was still dirty. Things like hair in the shower. Completed a 4 night stay but no one followed up. Also be prepared to pay extra for everything including the pool. Not worth the price in my opinion.

4

Phoenix K GmbH

Nov 3, 2024

·

Der Service hat sehr abgenommen. Die Betten waren um 16 Uhr noch nicht gemacht. Dafür gab es keine Entschuldigung. Nach dem Valet Parken war der Kofferraum durchwühlt. Das Zahlen mit Kreditkarte funktionierte nicht. Wir waren zum letzten Mal im Waldorf Astoria

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10

Bastian

Dec 31, 2024

·

Stayed 1 night

Sehr geräumige Suite. Perfekt mit Kind. Schönes Badezimmer mit ausgewählten Hygieneprodukten. Der freundliche Zimmerservice sowie die allgemeine Freundlichkeit an Rezeption und Valet Service sind für uns unübertroffen. Am Frühstücksbuffet machte es den Eindruck das Kinder gern Gesehene Gäste sind. Jedenfalls lässt die Freundlichkeit des Frühstückspersonals gegenüber unserer Tochter nichts anderes erahnen. Leider war der Ausblick aus Suite 411 nicht so schön im Innenhof, was uns beim nächsten Besuch hoffentlich nicht wieder passiert. Wir kommen bald definitiv wieder.

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Location

Central spot by the zoo, Ku'damm, and public transport makes getting around easy; a few noted the nearby station area feels scruffy or that some sights are less walkable.

Related guest reviews

10

Frederick

Sep 27, 2025

·

Stayed 4 nights

From the moment we arrived, the experience at the Waldorf Astoria Berlin was exceptional. Great check-in experience, amazing room etc. The concierge was helpful with dinner recommendations/reservations and my wife enjoyed her visit to the spa. Also, this hotel is very conveniently located next to the subway, so getting around Berlin is super easy from here. Would not hesitate to stay again.

10

Christa

Sep 28, 2024

·

Stayed 7 nights

The property was beautiful, clean and the staff was great. The only con was the train station across the street was convenient for travel but a lot of litter and loitering. I would stay at this location again as there were many more pros than cons.

10

Vartan

Apr 10, 2024

·

Stayed 5 nights

Excellent. Very clean hotel. Close to transportation.

10

John

Jun 3, 2024

·

Stayed 4 nights

Great location

8

Satit

Jun 28, 2022

·

Stayed 2 nights

Leider hat das Hotel keine Tagesbar. Die Lage in der Nähe des Kuhdamms ist perfekt. Der Spa sollte bei den Zimmerpreisen inklusive sein.

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10

Ryo

Oct 13, 2025

·

Stayed 3 nights

We were delighted to have an opportunity to stay here, as it is so close to the zoo and convenient stores within around 10-minute walk, which added good experiences to our trip. Additionally, hotel members of staff were kind more than enough to support us.

10

Monika

Mar 16, 2025

·

Stayed 3 nights

Beautiful, clean and great service. Very central location.

10

Iwan Arthur

Jun 26, 2023

·

Stayed 5 nights

A nice hotel, in a great location right next to the zoo and lots of shops and restaurant nearby. Room was big and grand with a great view of Berlin. Service was also good.

10

James

Aug 29, 2023

·

Stayed 1 night

This is a great properly. Loved the room and the staff was super. Everyone was just lovely. the property however is a bit far from the city center so not really walkable to many venues.

10

Peter

Jul 17, 2023

·

Stayed 3 nights

Keinerlei Beanstandungen! Unaufgeregter Aufenthalt in Zentraler Lage mit freundlichem und aufmerksamen Mitarbeitern.

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Dining

Breakfast is often rated very good to great, though several guests found it underwhelming or slow; on-site dining and in-room menu choices are described as limited, and bar service can disappoint.

Related guest reviews

8

Jörgen

Sep 12, 2022

·

Stayed 2 nights

Rooms are great, what you expect in a hotel like this. Breakfast is a bit disappointing when comparing to other five stars hotels I have stayed at. Selection is limitied, pancakes too compact etc Location of hotel is great, and if you stay at floor 7 or higher on the side facing the zoo, many rooms have a very nice view. Nice spa Friendly staff

6

Axel

Jul 17, 2025

·

Stayed 1 night

Das Waldorf Astoria ... was für ein vielversprechender Name. Da kann man viel erwarten, oder? Eher nicht... Leider ist es veraltet. Unser Eck-Zimmer im 7. Stock hatte schon bessere Tage gesehen. Die Möbel und Oberflächen haben Macken, Beulen, Kratzer und Wasserflecken. Das Bad zeigt überall dicke Kalkränder und sieht unappetitlich aus. Das Frühstück sollte ein Highlight werden, war tatsachen die größte Enttäuschung. Das frische Obst hatte kein Aroma und die Speisen (wir hatten Frech Toast und Eggs Waldorf) waren fad. Brötchen und Croissants haben ebenfalls nicht überzeugt. Dort muss man unbedingt die Zulieferer wechseln. Klar war die Lage toll fürs Shopping. Das Personal war extrem nett und aufmerksam. Danke dafür. Aber beides gibt es in anderen Hotels auch. Zusammengefasst aber nicht, was man sich von einem Waldorf Astoria erwartet. Sorry.

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10

Susanne

Aug 15, 2025

·

Stayed 1 night

Lovely hotel with nice spa and rooftop bar in walking distance to many great places in Berlin.

10

Jaime

Jun 20, 2025

·

Stayed 8 nights

Dining options are extremely limited

10

James

Nov 6, 2025

·

Stayed 2 nights

Good staff and excellent bfast

10

Claudia

Apr 28, 2024

·

Stayed 1 night

Wirklich schönes Haus mit tollem Service - der Besuch in der Lang Bar im 1. OG war enttäuschend: eingeschränkte Cocktailkarte, der Bestellte war dann auch nicht mehr verfügbar und die Bedienung hat lange auf sich warten laden.

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10

Jaime

Jun 15, 2025

·

Stayed 8 nights

Room was excellent; area very nice. Dining options at hotel extremely limited

6

Axel

Aug 3, 2025

·

Stayed 1 night

Ist leider in die Jahre gekommen. Lage ist top …aber das ist bei vielen Hotels dieser Preislage der Fall. Wir dachten, das Frühstück wird ein Highlight. War aber nicht der Fall. Früchte ohne Aroma. Die frisch zubereiteten Gerichte ohne Pep und irgendwie laff. Dazu noch extrem langsame Bedienung und Ostblock-Gäste, die sehr anstrengende Tischsitten und Lautstärke an den Tag legten. Personal war sehr freundlich und hilfsbereit. Danke dafür!

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8

Michael

Sep 23, 2024

·

Stayed 1 night

Sehr schönes Hotel. Gute Lage. Gutes Frühstück.

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10

Mitchell

May 18, 2024

·

Stayed 4 nights

Great stay in May 2024. Great breakfast. Helpful staff. Spacious rooms. Would recommend.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $448	7 $747	8 $364	9 $364	10 $364
11 $335	12 $364	13 $819	14 $819	15 $364	16 $364	17 $364
18 $332	19 $364	20	21 $666	22 $364	23 $328	24 $364
25 $332	26 $332	27 $333	28 $326	29 $321	30 $323	31 $323

Su	Mo	Tu	We	Th	Fr	Sa
1 $345	2 $338	3 $332	4 $345	5 $345	6 $347	7 $331
8 $331	9 $339	10 $332	11 $332	12 $339	13 $331	14 $329
15 $328	16 $323	17 $316	18 $316	19 $316	20 $316	21 $316
22 $316	23 $316	24 $317	25 $334	26 $364	27 $326	28 $326
29 $315	30 $345

Waldorf Astoria Berlin

Prices for Waldorf Astoria Berlin

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, City View (Church View)

Premier Grand Suite, 1 King Bed, Balcony, Tower

Presidential Suite, 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Suite, 2 Twin Beds, Tower

Suite, 1 King Bed, Corner

Deluxe Room, 1 King Bed, City View

Premier Suite, 1 King Bed, Balcony, Tower

Junior Suite, 2 Twin Beds

Deluxe Room, Connecting Rooms (Family)

Astor Suite, 1 King Bed, Balcony, Tower

Suite, 2 Bedrooms, Corner

Deluxe Room, 1 King Bed

Grand Suite, 1 King Bed, Tower

Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed, City View

Suite, 1 King Bed, Tower

Guest reviews of Waldorf Astoria Berlin

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Waldorf Astoria Berlin

Considering this hotel for your Berlin trip?

Prices for upcoming dates