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Gokan no Yu Tsuruya


Amenities

  • Refrigerator

  • TV

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  • Hair Dryer

  • Desk

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Gokan no Yu Tsuruya, travellers consistently praise the exceptionally friendly staff, the convenient location opposite the Zao Onsen bus terminal, and soothing public and bookable private hot springs that make ski days and relaxing evenings especially easy.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Tasty

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8

Kai Tung

EXP-logo

29 Jan 2026

·

Stayed 5 nights

Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.

10

Aileen

IAN-logo

30 Dec 2025

·

Stayed 1 night

Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.
Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal.

10

Wen Qing

EXP-logo

29 Dec 2025

·

Stayed 4 nights

Great staff and amenities
Great staff and amenities

10

Jun

IAN-logo

7 Mar 2025

·

Stayed 4 nights

The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.

10

Caroline

IAN-logo

12 Feb 2025

·

Stayed 5 nights

Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.

Zao-onsen 710, Zaoonsen, Yamagata, Japan

Location

Located in Zaoonsen, a neighborhood in Yamagata, Gokan no Yu Tsuruya is in the mountains and on the boardwalk/promenade. Zao Hot Springs Ski Resort and Zao Chuo Ropeway are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shiginoya Chinuma and Okama Crater. Don't miss out on a visit to Lina World. Spend some time exploring the area's activities, including snowboarding and skiing.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 21:00

Before 10:00


FAQs

Free self-parking is available on-site.


A local cuisine breakfast is offered at a cost of JPY 2160 for both adults and children.


Check-in is from 14:00 to 21:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room and bathroom accessibility are not provided.


The property is located in Zaoonsen, Yamagata, near Zao Hot Springs Ski Resort and Zao Chuo Ropeway, offering access to natural beauty and activities like snowboarding and skiing.


Children are allowed at the property, and there is no minimum age specified for staying for free.


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