Name: Christie's Mill Inn & Spa - BW Premier Collection
Address: 263 Port Severn Road North, Port Severn, Canada, Port Severn, Ontario, CA
Price range: US$144–US$292 per night
Rating: 6.8

What guests think

At Christie's Mill Inn & Spa - BW Premier Collection, travelers praise the serene waterfront setting and welcoming staff, while feedback about dated rooms, inconsistent cleanliness, and aging leisure facilities like the pool and hot tub appears more mixed.

Many guests enjoy the lakeside beach, kayaks, and onsite spa, and several note beautiful views and a generally quiet atmosphere. Room experiences vary, with some finding them cozy and comfortable, while others report small or awkward layouts, noise between rooms, and limited in-room amenities. Dining receives both praise for tasty meals and views and criticism for limited hours, slower service, or higher prices; fees for amenities are also mentioned. Expect a scenic, laid-back stay, but verify operating facilities and room type in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Waterfront amenities like the beach, kayaks, and an outdoor sauna are a highlight, and some guests find the pool area clean. However, many report aging or unavailable facilities—especially cold or non-functioning hot tub/jets, a dated pool, and occasional extra fees.

Related guest reviews

10

Linda

13 Aug 2025

·

Stayed 1 night

Fantastic staff. If you needed anything, someone was right there with it. Rooms were clean, fluffy robes, beach towels, all water crafts always ready. Planned on one night, then two and wanted more. Wi fi was great. Definitely a do again.

8

Shawna

30 Jul 2024

·

Stayed 3 nights

The outdoor property and location is beautiful. The restaurant serves up amazing food. BUT!!! Pool and hot tub disgusting, needs alot of work.

6

Tasmeen

24 Dec 2025

·

Stayed 1 night

We booked the most expensive room in the hotel and it was barebones. No side tables, the mattresses felt like a pull out couch quality and there was no microwave or kitchen counter etc. in the room. The water pressure in the shower was weak. They don't turn on the jets in the hot tub. The fire pit couldn't be lit because they didn't have a lighter. For the amount we spent, I would've expected a lot more from the hotel.

6

Tyler

18 Oct 2025

·

Stayed 3 nights

Staff were excellent. Room looked improvised, not well laid out with poor lighting and seating options. Sauna was nice, and no one went to the pool. That whole area was uninviting. Restaurant was fine but another resort that is 5 min walk away had superior food.

2

Julie

10 Sept 2025

·

Stayed 2 nights

Amenities were not kept up with Had to ask for fire pit and sauna to be started and had wait 1 hour for warmth. Mattresses were not put out and jacuzzi was broken and cold. Those are the amenities that meant the most when booking here and why we chose Christie’s. It was our honeymoon

8

Jennifer

14 Jan 2026

·

Stayed 2 nights

The hotel was nice. The room was lovely. The pool area is seeing its age. A little run down. There are no working jets in the hot tub.

6

M. Joanne

10 Sept 2025

·

Stayed 1 night

This resort did not meet our expectations. We had a ground floor with a patio. The location was excellent and the room was spacious and the bed very comfortable. However the chairs were placed awkwardly right in front of the door to the patio. There was no bedside table on one side even though there was lots of room for one. There was inadequate lighting in the room- only one ceiling light and one small lamp. It was impossible to read after dark. The TV did not work but we were awakened at 2 AM by a bright flashing light on the cable box. The pool was open but rather chilly and the hot tub was not working. We still had to pay the full resort fee even though none of the activities were operational at this time of year. The food was excellent and the waitresses ( Allison and Cathy) were too! So all in all, not quite what we expected for the price. More attention to detail is required.

10

Debora

1 Jul 2025

·

Stayed 2 nights

Christie's Mill Inn and Spa was the perfect spot for a relaxing weekend. We swam in the lake (small private beach with chairs and shade); we used the indoor pool (which was clean and spacious) and the amazing outdoor areas for relaxing (from couches to beds to Muskoka chairs, all over the property facing the water). We had dinner in the restaurant and it was lovely, also used the spa where everyone was nice and the place was clean. No need to go anywhere at all during the weekend. It was relaxing and we left happy and well rested! Would recommend and will most definitely come back!

4

James

6 Apr 2025

·

Stayed 1 night

Pool and “Soaker” tub are gross. Couldn’t see the bottom of the pool and the tub had “stuff” floating in it. “Soaker” tub used to be a hottub, clearly, but at one point they decided not to keep the jets operating and just changed its name. Outdoor sauna was decent but the ground to get to it was saturated, muddy, and covered in goose poop. Restaurant was meh and out of two of their main courses. Room was decent enough. Good sized. Would pick elsewhere for the price. We were refunded our “resort” fee but have no idea what they were charging it for in the first place. Definitely not a resort in the winter.

10

Jose

24 Jun 2023

·

Stayed 1 night

Pool and hot tub along with the sauna were perfect!

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Cleanliness

Cleanliness feedback is inconsistent: several guests found rooms and common areas dirty or poorly maintained (dust, cobwebs, odors, mold), while others described spaces as clean and tidy. Housekeeping responsiveness varies, and some note limited or no daily service.

Related guest reviews

8

Mei Shan

30 Sept 2025

·

Stayed 2 nights

Cleaniness is questionable because we checked in with an old cheetos on the carpet and the room smelled like sewage a little due to humidity, that said, staffs were friendly and they sent a maintenance crew to vaccum the carpet.

10

Maddison

21 Nov 2025

·

Stayed 1 night

The staff were very sweet and helpful, our room was very clean and comfortable. We had the pool to ourselves which is lovely, and the area itself is a great location for the hotel, right on the water, I imagine they’re booked and busy in the summer months. They have a restaurant on site, limited options but still pretty good food and not bad prices either. Parking was easy and very accessible. We did ask for a late checkout and think it possible they forgot to add that onto our thing if that’s how that works because we got locked out of our room at 10:30 even though our checkout was 12. The Housekeeping was very sweet and let us back into our room and kindly explained it was an automatic thing. We had an amazing time and will definitely be back!

4

Heidi

17 Nov 2025

·

Stayed 1 night

Bed wasn’t made well. All drinking glasses had finger prints all over them. Had no coffee mug for the coffee machine. For $190 a night, I expected much higher service than a common motel off the highway.

10

Pearl and Bob

1 Oct 2024

·

Stayed 2 nights

We thoroughly enjoyed our stay. The staff were very friendly and efficient. The resort was very clean and comfortable.

6

Diane

25 Sept 2025

·

Stayed 1 night

The entire property could have used a thorough cleaning, especially hallway carpets and behind/under furniture in the room we had. Charming shabby chique ambiance but tending a little more towards the shabby than the chique. However, the lakeside setting was absolutely SPECTACULAR! The staff was friendly and accommodating. Despite the charming English Country vibe the bar with a stunning sunset view played redneck American country music. Not at all in keeping with the clientele.

6

Nelson

9 Oct 2023

·

Stayed 1 night

Property has good potential but needs more upkeep. Rooms weren’t very clean (carpet has hair on it, floor not clean, dusty fridge)

10

Nathalie

10 Mar 2023

·

Stayed 1 night

Very friendly service,and clean facility and room.

4

Gail

19 Oct 2025

·

Stayed 1 night

Room is not properly cleaned, cobwebs in the corners and dirt. Food crumbs on the chairs

4

Katherine

20 Feb 2025

·

Stayed 3 nights

The room had several small imperfections: damage to the wall from the main door, door stoppers damaged the door, and mold developing in the shower. I would appreciate a property with better hallway noise dampening so I'm not roused at 6am by someone simply walking by the room. Likewise, while I paid extra for a balcony, it was totally unusable. Expedia also did not post the winter hours for amenities, which vary significantly to summer availability (e.g. no breakfast during the week and no dinner Mon and Tues.) While I can appreciate that snowfall was very heavy and I wasnt going at peak season, I'm not thrilled at having been charged more for extras that were never available. Credit where it's due, though, the staff here were very friendly and efficient. Thanks for your efforts, I venture this place would be a much better experience in the summer, being as close to the water as it is.

6

Debbie

25 Jul 2025

·

Stayed 2 nights

This is a fantastic location, close to bars restaurants and town. Swimming is good, fire pit a great place to meet people. The grounds on the other hand, not very clean, carpets old and have an Oder, place needs more maintenance and painting. Our patio door was very difficult to operate, screen door damaged, would not close. The staff helped make up the short falls, very good.

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Rooms

Room quality varies widely: some find them cozy and comfortable with great views, while others report small or dated spaces, weak lighting, limited outlets, and missing basics like nightstands or microwaves. Noise transfer and shared balconies can reduce privacy, and a few mention HVAC or TV issues.

Related guest reviews

6

Tasmeen

24 Dec 2025

·

Stayed 1 night

We booked the most expensive room in the hotel and it was barebones. No side tables, the mattresses felt like a pull out couch quality and there was no microwave or kitchen counter etc. in the room. The water pressure in the shower was weak. They don't turn on the jets in the hot tub. The fire pit couldn't be lit because they didn't have a lighter. For the amount we spent, I would've expected a lot more from the hotel.

6

Ahmad

16 Oct 2024

·

Stayed 2 nights

Airconditioning wasn't working & the room temperature rose to 25.5C. Luckily it got cooler at night and the room became more comfortable with the window open. The attendant showed up immediately when informed of the problem, but couldn't fix the issue. Gave a funny excuse but that's okay.

6

Robyn

23 Dec 2024

·

Stayed 1 night

Staff were helpful in fixing some issues with the amenities. Fireplace in our room got fixed. Issues with our key cards were fixed. Owen was very helpful. The pool area was outdated and looked a little grimy, the hot tub jets don’t work and a sign was put up to state it is now a soaker tub. It wasn’t very warm either and was the same temp as the pool. Dinner was pretty good at the restaurant, the presentation was great and the server was very thoughtful. The room was beautiful, the jacuzzi was great. The tv was outdated and wasn’t able to connect to our devices. A good experience and would be worth checking it out during the summer to enjoy the outdoor views and amenities more.

10

Bonny

15 Dec 2025

·

Stayed 1 night

The room was gorgeous. Comfortable bed, quiet and cozy. We loved it.

6

Leon

8 Sept 2023

·

Stayed 2 nights

Well maintained and very polite staff; however don’t expect a queen bed - they are really doubles in queen or king frames. If sleep is important that’s an issue. The facility is nice and average.

6

M. Joanne

10 Sept 2025

·

Stayed 1 night

This resort did not meet our expectations. We had a ground floor with a patio. The location was excellent and the room was spacious and the bed very comfortable. However the chairs were placed awkwardly right in front of the door to the patio. There was no bedside table on one side even though there was lots of room for one. There was inadequate lighting in the room- only one ceiling light and one small lamp. It was impossible to read after dark. The TV did not work but we were awakened at 2 AM by a bright flashing light on the cable box. The pool was open but rather chilly and the hot tub was not working. We still had to pay the full resort fee even though none of the activities were operational at this time of year. The food was excellent and the waitresses ( Allison and Cathy) were too! So all in all, not quite what we expected for the price. More attention to detail is required.

6

Jason

13 Oct 2024

·

Stayed 2 nights

the view was great, lakeside. had a bunch of facilities but did not get a chance to use them. but did use the hot tub, which was cold and functions did not work. wanted to use sauna but it was outdoor which i thought was inconvenient. room was very small considering what i paid and the pictures provided definitely is deceiving. my room also had a balcony, but its shared throught the second floor and not individual. the tv in the room did not work, didnt bother to call guest services to configure it. the room and bathroom floor could be cleaner. i booked a queen bed but the bed was definitely not a queen size. i think the room should get a refresh as well.

6

Ashley

19 Nov 2025

·

Stayed 2 nights

Room is outdated and no plugins to charge phones.

8

Megan

26 Jan 2024

·

Stayed 1 night

We started off in a room that was a bit rough. The bathroom door did not latch shut. And the headboard on the bed had staples sticking out of it. We did bring these concerns to the front desk and they did move us to a new room which we then had no concerns with. The rooms were tiny but comfortable. Our only real complaint is that there was no microwave in our room and that there was no mirror out in the bedroom, so it was inconvenient to get ready while someone else was in the bathroom. Also when booking we didn’t realize the smoking policy of having to be way out in the parking lot to have a smoke.

6

Marvin

13 Jul 2025

·

Stayed 2 nights

Room was a bit dated. If staying on the ground floor you can hear everything going on in the unit above. Footsteps from above unit were very loud. Bottom floor units had an unpleasing smell that wouldn't go away. Not sure if the same on the upper floors. Otherwise a one time stay for us.

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Service

Staff are widely described as friendly, accommodating, and quick to help. There are occasional lapses, including slow or uneven restaurant service and inconsistent handling of requests or upgrades.

Related guest reviews

10

Linda

13 Aug 2025

·

Stayed 1 night

Fantastic staff. If you needed anything, someone was right there with it. Rooms were clean, fluffy robes, beach towels, all water crafts always ready. Planned on one night, then two and wanted more. Wi fi was great. Definitely a do again.

4

Carolyn

6 Jul 2023

·

Stayed 2 nights

As commented by staff at check in as we booked through Expedia we do not get “upgraded” rooms and therefore we overlooked the roof of the restaurant! When asked if we could upgrade to a lake view were told initially there was nothing available. Followed up later and told it would be an extra $100 per night for a room with a view! Would not recommend this place

10

Maddison

21 Nov 2025

·

Stayed 1 night

The staff were very sweet and helpful, our room was very clean and comfortable. We had the pool to ourselves which is lovely, and the area itself is a great location for the hotel, right on the water, I imagine they’re booked and busy in the summer months. They have a restaurant on site, limited options but still pretty good food and not bad prices either. Parking was easy and very accessible. We did ask for a late checkout and think it possible they forgot to add that onto our thing if that’s how that works because we got locked out of our room at 10:30 even though our checkout was 12. The Housekeeping was very sweet and let us back into our room and kindly explained it was an automatic thing. We had an amazing time and will definitely be back!

10

Rendel

19 Oct 2025

·

Stayed 1 night

We’ve enjoyed our stay here with our family and our dog as well. It’s very relaxing, peaceful, and quiet. All the staff are friendly and very accommodating, making our stay an enjoyable and amazing experience. Additionally, our dog had a great time here too. I highly recommend this place and will definitely be coming back.

10

Harold

24 Dec 2024

·

Stayed 3 nights

Loved the staff.

10

Harmanjot

13 Jul 2024

·

Stayed 1 night

Excellent customer service

8

sharon

13 Oct 2025

·

Stayed 1 night

Staff was wonderful! Room clean, spacious.easy parking. The front desk girl was so nice accommodating the kids. This is greatly appreciated.

10

Shannon

19 May 2024

·

Stayed 1 night

Really great stay! Staff is wonderful and the amenities are great!

4

Aman

21 Sept 2025

·

Stayed 1 night

Our recent visit was disappointing due to a significant delay in service, only to us. We waited 30 minutes for a server after being seated, while tables around us received immediate attention. If it place was busy its understandable but it wasnt. This disparity in service felt like an act of purposeful neglect and a failure to provide inclusive service to all.

8

Julie

26 Aug 2024

·

Stayed 1 night

Our room was an adjoining room and the person beside us had their tv on loud. Called front desk to help and no one helped. Wall was paper thin could hear everything… On site restaurant was terrible!! The bar tender couldn’t make mixed drinks and was extremely expensive. Just wanted a quick getaway which was a fail. I would not recommend. Front desk staff were terrific at check in.

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Location

Scenic waterfront setting with beautiful views and easy access to Hwy 400; many appreciate the quiet, lakeside atmosphere and proximity to paddling and local towns. Good choice for boaters with docks available.

Related guest reviews

10

Timothy G

5 Aug 2025

·

Stayed 1 night

Location was perfect the grounds were clean and well maintained Located right at the last lift lock ( #45) on the Trent/ Severn waterway

8

George

16 May 2025

·

Stayed 3 nights

The time of our stay it was quiet and very peaceful as it was not a busy time of the year.

10

Maddison

21 Nov 2025

·

Stayed 1 night

The staff were very sweet and helpful, our room was very clean and comfortable. We had the pool to ourselves which is lovely, and the area itself is a great location for the hotel, right on the water, I imagine they’re booked and busy in the summer months. They have a restaurant on site, limited options but still pretty good food and not bad prices either. Parking was easy and very accessible. We did ask for a late checkout and think it possible they forgot to add that onto our thing if that’s how that works because we got locked out of our room at 10:30 even though our checkout was 12. The Housekeeping was very sweet and let us back into our room and kindly explained it was an automatic thing. We had an amazing time and will definitely be back!

10

Kexing

8 Aug 2023

·

Stayed 2 nights

Great location

8

Catherine

24 Aug 2025

·

Stayed 2 nights

This place is a hidden gem if you keep some tips in mind. 1) When booking, ask for the newer section. We were given a room in the old section that looked out onto a roof with an a/c and other unsightly equipment, which we did not expect for our vacation resort. When we asked about changing rooms, the only other available option was overlooking the parking lot for an additional cost per night. We turned it down. 2) bringing a dog does not guarantee you a room with a walk-out patio. Again, ask in advance. 3) the restaurant does not serve lunch, and there is no microwave in the room. We visited a neighbouring resort for lunch which was lovely. 4) bring water shoes. The beach is a light layer of sand on top of rock. When the rock is exposed it can get very slippery and we actually saw somebody slip and fall. They were fine but it was concerning to witness. 5) even though dogs are permitted, they are not allowed in the restaurant unless they are service dogs. 6) The location on the edge of the water is ideal and the area is great for canoeing / kayaking, etc. It was not very busy which allowed for some peaceful times. The service was very kind, friendly, respectful.

8

C

3 Jul 2025

·

Stayed 1 night

Great location and views.

8

Jaime

13 Oct 2024

·

Stayed 1 night

Nice place good location.

8

joy

24 Aug 2025

·

Stayed 1 night

A nice getaway. I was kinda expecting more though. The view was great and the staff was awesome , but the hotel is getting old and tired. Maybe a power wash and fresh paint?

8

michelle

18 Aug 2024

·

Stayed 1 night

We had a nice time at the inn. Small room. Would have liked to be facing the water. Great dinner overlooking the lake! Enjoyed the seating along the water, with small beach, lawn games, campfire and raised lounge areas. Would have loved to use the paddle boat, paddle boards and kayaks if the weather was nice. Close to Coldwater-cute little town with restaurants, bowling alley and ice cream shop. Easy access to the highway.

8

Karen

28 Aug 2025

·

Stayed 2 nights

Great location. Nice and quiet. Will definitely go back!

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Dining

Many guests enjoyed tasty meals and lake views, with several praising breakfast and attentive servers. Others found the menu limited or pricey, noted slow or uneven bar/restaurant service, and encountered closures or limited hours on certain days.

Related guest reviews

8

Carrie

9 Aug 2024

·

Stayed 1 night

Great location if you are boating in the area. Lots of dock space available. The rooms are a bit dated, however, very clean and comfortable. We had an amazing dinner and breakfast in the dining room on the property and really enjoyed it. The staff are incredible, very friendly and excellent service.

10

Maddison

21 Nov 2025

·

Stayed 1 night

The staff were very sweet and helpful, our room was very clean and comfortable. We had the pool to ourselves which is lovely, and the area itself is a great location for the hotel, right on the water, I imagine they’re booked and busy in the summer months. They have a restaurant on site, limited options but still pretty good food and not bad prices either. Parking was easy and very accessible. We did ask for a late checkout and think it possible they forgot to add that onto our thing if that’s how that works because we got locked out of our room at 10:30 even though our checkout was 12. The Housekeeping was very sweet and let us back into our room and kindly explained it was an automatic thing. We had an amazing time and will definitely be back!

4

Cheska

20 Oct 2024

·

Stayed 2 nights

My partner and I decided to visit this place to relax for the weekend. The pictures of the property seemed lovely, however the stay was less than desirable. The room had a certain smell. The bed was old and the mattress was super uneven. Bathroom smelled awful. We decided to take a look at the amenities and the pool and whirlpool were dirty. Water was cold on both and the whirlpool did not work. They had a note posted in the wall saying that basically it never works and won’t be fixed so you sit in a cold tub with staggered water. Food and drinks were overpriced and lacked quality, plus everything closes at 9 PM. Truly disappointed. I will not recommend.

6

M. Joanne

10 Sept 2025

·

Stayed 1 night

This resort did not meet our expectations. We had a ground floor with a patio. The location was excellent and the room was spacious and the bed very comfortable. However the chairs were placed awkwardly right in front of the door to the patio. There was no bedside table on one side even though there was lots of room for one. There was inadequate lighting in the room- only one ceiling light and one small lamp. It was impossible to read after dark. The TV did not work but we were awakened at 2 AM by a bright flashing light on the cable box. The pool was open but rather chilly and the hot tub was not working. We still had to pay the full resort fee even though none of the activities were operational at this time of year. The food was excellent and the waitresses ( Allison and Cathy) were too! So all in all, not quite what we expected for the price. More attention to detail is required.

10

Janice

10 Aug 2023

·

Stayed 2 nights

The hotel , spa and restaurant staff were all exceptional. The food at the beautiful hotel restaurant is fantastic with a good choice of options. The massages at the spa were excellent and so relaxing.

6

Michael

16 Jan 2025

·

Stayed 1 night

Looks like a great summer destination. Place was empty on my visit which meant the restaurant wasn’t open for breakfast or dinner when I arrived. Asked for a floor level room and told it was all booked up?? There were three cars in the lot so was a little disappointed that they were not willing to accommodate as they don’t have an elevator to the second floor.. small Inconvenience

6

Mike and Patti

13 Aug 2025

·

Stayed 3 nights

Pool was foggy and extremely cold . Hot tub would have been preferred not soaker tub . Restaurant service was disappointing on Tuesday evening as we had friends joining us for future booking .

10

Karen

20 Oct 2025

·

Stayed 1 night

Loved this Inn! Rooms were appointed with modern furnishings but still warm and comfortable! Restaurant was beautiful and food was excellent! Our server Jade, was very attentive and fun and personable! Can’t wait to go back! Beautiful surroundings as well

6

Jan

31 Aug 2025

·

Stayed 2 nights

Not like before, but now owned by best western and it is a mediocre restaurant not what was once great

8

Julie

26 Aug 2024

·

Stayed 1 night

Our room was an adjoining room and the person beside us had their tv on loud. Called front desk to help and no one helped. Wall was paper thin could hear everything… On site restaurant was terrible!! The bar tender couldn’t make mixed drinks and was extremely expensive. Just wanted a quick getaway which was a fail. I would not recommend. Front desk staff were terrific at check in.

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Month	Average price
January	US$83
February	US$92
March	US$93
April	US$91
May	US$109
June	US$143
July	US$152
August	US$165
September	US$130
October	US$108
November	US$90
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $197	2	3
4 $213	5	6	7	8 $213	9	10
11	12 $183	13 $292	14 $223	15 $225	16 $212	17 $209
18 $156	19 $157	20 $156	21 $155	22 $183	23 $197	24 $253
25 $144	26 $168	27 $168	28 $168	29 $168	30 $197	31 $197

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $200	18 $240	19
20 $157	21 $165	22 $170	23	24	25 $271	26
27 $190	28	29 $198	30 $198

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Balcony, Lakeside

Standard Room, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 Queen Bed, Patio, Lake View

Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Balcony, Lake View

Standard Room, Multiple Beds, Balcony, Lake View

Standard Room, 1 King Bed, Jetted Tub (Shower Only)

Standard Room, 2 Queen Beds, Jetted Tub (With Sofabed)

Standard Room, 1 Queen Bed, Lake View (Pet Friendly)

Standard Room, Multiple Beds, Fireplace, Lake View (Walk-In Shower)

Standard Room, 1 King Bed, Fireplace, Lake View (With Sofabed)

Standard Room, Multiple Beds, Patio, Lake View

Standard Room, 2 Queen Beds (Pet Friendly)

Three Bedroom Cottage, Lake View (Full Kitchen + Living Room + Full Resort Access)

Standard Room, 1 King Bed, Patio, Lake View

Standard Room, 1 Queen Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Christie's Mill Inn & Spa - BW Premier Collection

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Prices for upcoming dates