Fauna Valparaiso
From
$84
/ night
Select dates to see prices and availability
From
$84
/ night
About this property
Relax at the full-service spa, where you can enjoy massages. This Victorian hotel also features complimentary wireless internet access and concierge services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Amenities
Relax at the full-service spa, where you can enjoy massages. This Victorian hotel also features complimentary wireless internet access and concierge services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Business amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Dining
For lunch or dinner, stop by Fauna, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 16 individually decorated guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Fauna Hotel in Valparaiso, you'll be connected to a shopping center, just steps from Reina Victoria Lift and 5 minutes by foot from Mirador Paseo Gervasoni. This ski hotel is 0.6 mi (1 km) from Plaza Sotomayor and 1.1 mi (1.7 km) from Valparaiso University.
What's nearby
Reina Victoria Lift(0.1 miles)
We Are Not Hippies Mural(0.2 miles)
Paseo Atkinson(0.2 miles)
Casa Mirador de Lukas(0.2 miles)
Mirador Paseo Gervasoni(0.3 miles)
Fine Arts Museum(0.3 miles)
Wallstreet Porteno(0.3 miles)
El Peral Lift(0.3 miles)
Valparaiso Cultural Park(0.3 miles)
Paseo Yugoslavo(0.3 miles)
Ex-cárcel Valparaíso(0.4 miles)
Concepcion Lift(0.4 miles)
Turri Clock Tower(0.5 miles)
Navy Building(0.5 miles)
Plaza Sotomayor(0.5 miles)
The nearest major airport is Santiago Intl. Airport (SCL)(68.5 miles)
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Location
Pasaje Dimalow 166 - Cerro Alegre, Cerro Alegre, Valparaiso, Chile
Reina Victoria Lift (0.1 miles)
We Are Not Hippies Mural (0.2 miles)
Paseo Atkinson (0.2 miles)
Casa Mirador de Lukas (0.2 miles)
Mirador Paseo Gervasoni (0.3 miles)
Fine Arts Museum (0.3 miles)
Room options
8
Standard Double Or Twin Room
Room details
2 Twin Beds
Sleeps 3
215 ft²
HeatingWi-Fi (Free)Private Bathroom
12
Superior Suite
Room details
1 King Bed
Sleeps 3
278 ft²
HeatingWi-Fi (Free)Separate Living Room
8
Superior Room
Room details
1 King Bed
and 2 Twin Beds
Sleeps 3
215 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Fauna Valparaiso
8.8
Fabulous
Based on 444 verified reviews
Who stays here?
Business
2%
Couple
67%
Family
10%
Group
14%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Fauna Hotel, reviewers highlight a walkable Cerro Alegre location with standout rooftop views and a stylish eco-minded design, while noting pedestrian access with stairs and no elevator that can challenge less mobile travelers.
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What guests think
At Fauna Hotel, reviewers highlight a walkable Cerro Alegre location with standout rooftop views and a stylish eco-minded design, while noting pedestrian access with stairs and no elevator that can challenge less mobile travelers.
Rooms are simple, comfortable and characterful, though several mention limited ventilation or no air conditioning, occasional noise, and patchy Wi-Fi. The rooftop restaurant and bar earn frequent praise for food, drinks and views, while breakfast quality and variety receive mixed feedback. Cleanliness is widely appreciated with a rare pest incident reported, and service is usually helpful though a few guests experienced less welcoming interactions. Expect a view-focused, design-forward stay if stairs are not a concern.
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AI-generated summary based on recent guest reviews
Facilities
Distinctive, eco-minded property with inviting public spaces and a popular rooftop terrace/bar. There is no elevator, and access involves stairs.
Related guest reviews
10
Dosinda
Dec 13, 2022
·
Stayed 3 nights
Fauna is a great hotel: ecologically friendly design with great use of public areas (only issue maybe the lack of an elevator, so if you have ability issues it may not be the best). The restaurant has top-notch dishes and cocktails. It is also set on their top floor, with a terrace that has great views of the city below. If you walk by the hotel, in their main street, it is hard to imagine how spacious and cool the hotel and restaurant are inside. Most of all, I was impressed with their hospitality: all the workers were friendly, accommodating, informative, patient, especially the receptionists. They helped us find tours, taxis and solved any issues. I would repeat FAUNA in a heartbeat!
Fauna is a great hotel: ecologically friendly design with great use of public areas (only issue maybe the lack of an elevator, so if you have ability issues it may not be the best). The restaurant has top-notch dishes and cocktails. It is also set on their top floor, with a terrace that has great views of the city below. If you walk by the hotel, in their main street, it is hard to imagine how spacious and cool the hotel and restaurant are inside. Most of all, I was impressed with their hospitality: all the workers were friendly, accommodating, informative, patient, especially the receptionists. They helped us find tours, taxis and solved any issues. I would repeat FAUNA in a heartbeat!
10
Kelly
Dec 13, 2022
·
Stayed 2 nights
We loved the hotel and what they have done with the pre-existing older homes, the renovation and reuse of old materials is impressive. We love that they're working at being eco friendly. Our room was very clean and comfortable. The view from our room and from breakfast was amazing. The front desk staff were so very helpful, espcailly Sebastian and Vincent (I believe). Thank you to everyone!
We loved the hotel and what they have done with the pre-existing older homes, the renovation and reuse of old materials is impressive. We love that they're working at being eco friendly. Our room was very clean and comfortable. The view from our room and from breakfast was amazing. The front desk staff were so very helpful, espcailly Sebastian and Vincent (I believe). Thank you to everyone!
10
Lorraine
May 15, 2024
·
Stayed 1 night
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
10
Daniel
Feb 24, 2023
·
Stayed 1 night
Very beautiful and rustc. The restaurant was fantastic. Be advised the hotel is not accessible by car. One must walk a short distance along a pedestrian way.
Very beautiful and rustc. The restaurant was fantastic. Be advised the hotel is not accessible by car. One must walk a short distance along a pedestrian way.
6
Sita
Jan 21, 2023
·
Stayed 1 night
Staff is very helpful however need to provide more information and directions to if anything else is available and or working. For example had climb two huge stories up to find out if room to room phone could be done.
Staff is very helpful however need to provide more information and directions to if anything else is available and or working. For example had climb two huge stories up to find out if room to room phone could be done.
10
james
Oct 13, 2025
·
Stayed 2 nights
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
8
Kristen
Sep 11, 2025
·
Stayed 2 nights
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
10
Pascale
Apr 17, 2025
·
Stayed 1 night
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
10
Jon
Sep 16, 2025
·
Stayed 4 nights
Beautiful hotel, with modern design, but remaining comfortable and eco friendly
Beautiful hotel, with modern design, but remaining comfortable and eco friendly
10
Oscar
Feb 25, 2023
·
Stayed 1 night
Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are consistently very clean and well maintained. One guest reported a pest incident, but most comments praise cleanliness.
Related guest reviews
10
Kelly
Dec 13, 2022
·
Stayed 2 nights
We loved the hotel and what they have done with the pre-existing older homes, the renovation and reuse of old materials is impressive. We love that they're working at being eco friendly. Our room was very clean and comfortable. The view from our room and from breakfast was amazing. The front desk staff were so very helpful, espcailly Sebastian and Vincent (I believe). Thank you to everyone!
We loved the hotel and what they have done with the pre-existing older homes, the renovation and reuse of old materials is impressive. We love that they're working at being eco friendly. Our room was very clean and comfortable. The view from our room and from breakfast was amazing. The front desk staff were so very helpful, espcailly Sebastian and Vincent (I believe). Thank you to everyone!
8
Clare
Sep 27, 2025
·
Stayed 2 nights
Great location. Lovely views. Nice bathroon. Super breakfast.
Great location. Lovely views. Nice bathroon. Super breakfast.
10
Lorraine
May 15, 2024
·
Stayed 1 night
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
10
Erica
Jun 26, 2023
·
Stayed 2 nights
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
10
james
Oct 13, 2025
·
Stayed 2 nights
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
10
BIANKA
Mar 3, 2025
·
Stayed 1 night
As fotos não demonstram tão bem, mas o hotel é claro, limpo, organizado, com decoração rústica e toque moderno. Fomos muito bem atendidos e foi possível até deixar a mala antes do check in e depois do check out. O quarto estava super limpo e possui ótimo espaço. A limpeza do banheiro também impecável, cama confortável, toalhas macias, com shampoo, sabonete e condicinador, além de secador de cabelo. Realmente me surpreendeu em relação a algumas avaliações. Valparaíso é feita de muitos morros e o hotel ainda fica em uma boa localização considerando a estrutura do bairro. Dentro dele existe o máximo de 3 lances de escada, mas novamente, considerando o bairro, super tranquilo para ficar. Café da manhã com opções mais simples, mas acredito ser da região. Vista linda do andar do restaurante e possui ótimo comércio ao redor.
As fotos não demonstram tão bem, mas o hotel é claro, limpo, organizado, com decoração rústica e toque moderno. Fomos muito bem atendidos e foi possível até deixar a mala antes do check in e depois do check out. O quarto estava super limpo e possui ótimo espaço. A limpeza do banheiro também impecável, cama confortável, toalhas macias, com shampoo, sabonete e condicinador, além de secador de cabelo. Realmente me surpreendeu em relação a algumas avaliações. Valparaíso é feita de muitos morros e o hotel ainda fica em uma boa localização considerando a estrutura do bairro. Dentro dele existe o máximo de 3 lances de escada, mas novamente, considerando o bairro, super tranquilo para ficar. Café da manhã com opções mais simples, mas acredito ser da região. Vista linda do andar do restaurante e possui ótimo comércio ao redor.
6
Thomas
Dec 30, 2024
·
Stayed 2 nights
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
6
Hok Wan
Mar 4, 2024
·
Stayed 1 night
Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through. However, the hotel staff and friendly and helpful. The room and toilet are clean and reasonbly spacious. Restaurant is located at upper floor and has good overlooking view of the city and serves dinner and breakfast. Breakfast food is good though choice is rather limited. I reccommend the hotel for short stays of one or two days where visit to historical locations is the main purpose.
Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through. However, the hotel staff and friendly and helpful. The room and toilet are clean and reasonbly spacious. Restaurant is located at upper floor and has good overlooking view of the city and serves dinner and breakfast. Breakfast food is good though choice is rather limited. I reccommend the hotel for short stays of one or two days where visit to historical locations is the main purpose.
10
JP
Mar 27, 2024
·
Stayed 2 nights
Très bon hôtel, bien placé et architecture intéressante. Super rooftop où est servi le petit déjeuner et pour dîner et prendre un verre Chambre clean et aérée, préférez une avec vue.
Très bon hôtel, bien placé et architecture intéressante. Super rooftop où est servi le petit déjeuner et pour dîner et prendre un verre Chambre clean et aérée, préférez une avec vue.
10
Jose
May 14, 2025
·
Stayed 1 night
Very clean and comfort
Very clean and comfort
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AI-generated summary based on recent guest reviews
Rooms
Rooms are simple, comfortable and characterful, with some offering excellent views. Several note no air conditioning or limited ventilation, occasional noise, and minor wear or weak Wi-Fi.
Related guest reviews
8
Kacee
Feb 4, 2024
·
Stayed 2 nights
Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
10
Erica
Jun 26, 2023
·
Stayed 2 nights
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
6
Thomas
Dec 30, 2024
·
Stayed 2 nights
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
10
Suzanne
Mar 14, 2024
·
Stayed 1 night
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
8
Kristen
Sep 11, 2025
·
Stayed 2 nights
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
8
maria
Oct 22, 2023
·
Stayed 1 night
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
10
Ella
Feb 10, 2023
·
Stayed 2 nights
Really unique hotel in an excellent area. Staff and restaurant were awesome. Only thing we didn't like was that the Wifi was not great and unfortunately that is an important thing for us when we travel.
Really unique hotel in an excellent area. Staff and restaurant were awesome. Only thing we didn't like was that the Wifi was not great and unfortunately that is an important thing for us when we travel.
10
Jon
Sep 16, 2025
·
Stayed 4 nights
Beautiful hotel, with modern design, but remaining comfortable and eco friendly
Beautiful hotel, with modern design, but remaining comfortable and eco friendly
8
RHANA
May 16, 2025
·
Stayed 2 nights
O restaurante e localização é o ponto alto. Poderia ter TV no quarto já que depois das 18:00 o bairro fica deserto, sentimos falta, de resto, é um bom hotel no Cerro Alegre.
O restaurante e localização é o ponto alto. Poderia ter TV no quarto já que depois das 18:00 o bairro fica deserto, sentimos falta, de resto, é um bom hotel no Cerro Alegre.
10
Sylvain
Dec 18, 2024
·
Stayed 2 nights
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful and accommodating, assisting with bags, tours and transport. A few guests experienced unwelcoming interactions or limited guidance at reception.
Related guest reviews
10
Melissa
Jul 29, 2025
·
Stayed 3 nights
Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.
Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.
10
Ronald Archie
Feb 18, 2025
·
Stayed 1 night
Very funky hotel with charming atmosphere and interesting furnishings. The location was outstanding. Staff were super friendly.
Very funky hotel with charming atmosphere and interesting furnishings. The location was outstanding. Staff were super friendly.
8
Maria
Jul 10, 2022
·
Stayed 1 night
This is the second time I stay here as I loved it the first time. The free breakfast is great are so are the facilities and the location. The only thing that needs improvement is the staff as they could use being more courteous and welcoming. We were not greeted as we walked in and then they could not find my reservation! At no point in time were they apologetic about it, just overall not very polite both when we arrived and when we left.
This is the second time I stay here as I loved it the first time. The free breakfast is great are so are the facilities and the location. The only thing that needs improvement is the staff as they could use being more courteous and welcoming. We were not greeted as we walked in and then they could not find my reservation! At no point in time were they apologetic about it, just overall not very polite both when we arrived and when we left.
10
james
Oct 13, 2025
·
Stayed 2 nights
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities
6
Thomas
Dec 30, 2024
·
Stayed 2 nights
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
6
Liam
Mar 11, 2023
·
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.
10
Fangeat
Feb 1, 2024
·
Stayed 1 night
Super hotel...conciliant avec les problèmes des voyageurs en cas de retard des avions. Remboursement d'une nuit non utilisée La satisfaction du client est la priorité !!! Merci
Super hotel...conciliant avec les problèmes des voyageurs en cas de retard des avions. Remboursement d'une nuit non utilisée La satisfaction du client est la priorité !!! Merci
10
Oscar
Feb 25, 2023
·
Stayed 1 night
Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
10
brenda
Mar 24, 2023
·
Stayed 3 nights
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
10
Laura
Sep 30, 2025
·
Stayed 2 nights
Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.
Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.
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AI-generated summary based on recent guest reviews
Location
Superb, walkable Cerro Alegre setting near sights, street art, cafes and the Reina Victoria elevator, with great city and sea views. Reaching the hotel involves a pedestrian lane and stairs; vehicles cannot reach the door, which can be challenging with luggage or limited mobility.
Related guest reviews
10
Maria
Apr 30, 2024
·
Stayed 1 night
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
10
Lorraine
May 15, 2024
·
Stayed 1 night
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
10
Nelida
May 2, 2023
·
Stayed 1 night
FANTASTIC! The hotel is located in one of the main walking alleys in Valparaíso. The staff was great, gave us advise and were always helpful. They have a great restaurant with a terrace that rounds up the experience. The only thing to consider is that it might not be accesible to people with reduced mobility.
FANTASTIC! The hotel is located in one of the main walking alleys in Valparaíso. The staff was great, gave us advise and were always helpful. They have a great restaurant with a terrace that rounds up the experience. The only thing to consider is that it might not be accesible to people with reduced mobility.
10
Sherry
Mar 23, 2023
·
Stayed 1 night
I loved being at the top of the hill and near fun dining and shopping options! The hotel is very unique and fun and the terrace restaurant has fantastic views! The staff was very friendly as well.
I loved being at the top of the hill and near fun dining and shopping options! The hotel is very unique and fun and the terrace restaurant has fantastic views! The staff was very friendly as well.
8
Kavita
Jan 20, 2023
·
Stayed 1 night
Staff was helpful but getting to property with bags is very difficult for senior people. Taxi does not drop off at hotel.
Staff was helpful but getting to property with bags is very difficult for senior people. Taxi does not drop off at hotel.
8
Kristen
Sep 11, 2025
·
Stayed 2 nights
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.
6
Hok Wan
Mar 4, 2024
·
Stayed 1 night
Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through. However, the hotel staff and friendly and helpful. The room and toilet are clean and reasonbly spacious. Restaurant is located at upper floor and has good overlooking view of the city and serves dinner and breakfast. Breakfast food is good though choice is rather limited. I reccommend the hotel for short stays of one or two days where visit to historical locations is the main purpose.
Fauna Hotel is located at mid-hill level of Valparaiso and visit to historic buildings can be done in foot. The hotel also lies in restricted area where large vans are forbidden to enter. Passengers and luggages have to be dropped off the main road and there is a distance of 10 min walk to move between the hotel and drop off location. However, taxi and small vans can reach the hotel at closer range. But still there is a distance of about 30 metres to walk through. However, the hotel staff and friendly and helpful. The room and toilet are clean and reasonbly spacious. Restaurant is located at upper floor and has good overlooking view of the city and serves dinner and breakfast. Breakfast food is good though choice is rather limited. I reccommend the hotel for short stays of one or two days where visit to historical locations is the main purpose.
8
maria
Oct 22, 2023
·
Stayed 1 night
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
10
brenda
Mar 24, 2023
·
Stayed 3 nights
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
10
Laura
Sep 30, 2025
·
Stayed 2 nights
Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.
Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.
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AI-generated summary based on recent guest reviews
Dining
The rooftop restaurant and bar are widely praised for tasty food, drinks and outstanding views. Breakfast feedback is mixed, ranging from delicious to limited or disappointing.
Related guest reviews
10
Melissa
Jul 29, 2025
·
Stayed 3 nights
Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.
Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.
8
RODRIGO
Nov 10, 2022
·
the HOTEL for me is the best hotel in VALPARAISO for its location and design I have asked for a nice room and they have given me the best view and the staff was super friendly the area is the most beautiful.- my only recommendations would be to improve the internet connection and maybe the breakfast too (although everything is delicious and you can repeat what you eat, I feel that it is not at the level of the hotel) the breakfast terrace / restaurant is great! yes I would return to this hotel and I would recommend it to everyone for being the best
the HOTEL for me is the best hotel in VALPARAISO for its location and design I have asked for a nice room and they have given me the best view and the staff was super friendly the area is the most beautiful.- my only recommendations would be to improve the internet connection and maybe the breakfast too (although everything is delicious and you can repeat what you eat, I feel that it is not at the level of the hotel) the breakfast terrace / restaurant is great! yes I would return to this hotel and I would recommend it to everyone for being the best
10
Ghislain
Nov 10, 2024
·
Stayed 2 nights
Vue magnifique, beaucoup de resto, cafés,boutiques et galleries tout près. Le resto avec terrasse sur place est aussi excellent.
Vue magnifique, beaucoup de resto, cafés,boutiques et galleries tout près. Le resto avec terrasse sur place est aussi excellent.
10
Steven
Sep 6, 2024
·
Stayed 3 nights
Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
6
Liam
Mar 11, 2023
·
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.
10
Suzanne
Mar 14, 2024
·
Stayed 1 night
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
10
Pascale
Apr 17, 2025
·
Stayed 1 night
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
8
maria
Oct 22, 2023
·
Stayed 1 night
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
10
ROBERT
Oct 8, 2025
·
Stayed 2 nights
Tolle Lage ! Großartiges Restaurant mit fantastischer Terasse. Tolle Aussicht
Tolle Lage ! Großartiges Restaurant mit fantastischer Terasse. Tolle Aussicht
10
Sylvain
Dec 18, 2024
·
Stayed 2 nights
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
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AI-generated summary based on recent guest reviews
10
Amanda
Jul 17, 2026
·
Stayed 2 nights
The first room they gave me was by the lobby and it was a little noisy and the room small but they were able to change the room to a larger one and a lot quieter. The staff was very helpful with places to go and things to see. They were able to provide transportation to viña Del Mar and Santiago. The overall experience was great.
The first room they gave me was by the lobby and it was a little noisy and the room small but they were able to change the room to a larger one and a lot quieter. The staff was very helpful with places to go and things to see. They were able to provide transportation to viña Del Mar and Santiago. The overall experience was great.
10
S
Jun 1, 2026
·
Stayed 3 nights
Boutique hotel, full of charm. Wonderful roof-top restaurant. Staff at desk very helpful. However, if you have mobility issues be aware that there are no elevators. Ask for a room on the ground floor but know that you will have to climb a long flight of stairs for the included breakfast. But it is totally worth it! Would absolutely stay again
Boutique hotel, full of charm. Wonderful roof-top restaurant. Staff at desk very helpful. However, if you have mobility issues be aware that there are no elevators. Ask for a room on the ground floor but know that you will have to climb a long flight of stairs for the included breakfast. But it is totally worth it! Would absolutely stay again
10
Riwut
Apr 4, 2026
·
Stayed 2 nights
Everything was perfect.
Everything was perfect.
10
Daniela Patricia
Feb 12, 2026
·
Stayed 1 night
Clean room, nice service. Just to be there it's an experience itself
Clean room, nice service. Just to be there it's an experience itself
10
Brian
Feb 1, 2026
·
Stayed 1 night
Beautiful historic building nicely restored. Great view and terrace.
Beautiful historic building nicely restored. Great view and terrace.
FAQs about Fauna Valparaiso
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available for a fee of CLP 80,000 per vehicle (one way). Guests must contact the property in advance to arrange the transfer.
Where is the hotel located in relation to key landmarks?
The hotel is located in Cerro Alegre, Valparaiso, just steps from Reina Victoria Lift and a 5-minute walk from Mirador Paseo Gervasoni. It is 0.6 mi from Plaza Sotomayor and 1.1 mi from Valparaiso University.
What is the hotel's policy for guests staying with children?
Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.
Does the hotel offer extra beds or cribs?
Rollaway beds are available for a fee of CLP 30.0 per day. Reservations for extra beds should be made in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: 73.95613045680237USD
- 2026-09-29: 73.95613045680237USD
- 2026-09-30: 73.94615943292999USD
- 2026-10-01: 92.37038039196014USD
- 2026-10-02: 59.51982611666107USD
- 2026-10-03: 80.4963265106659USD
- 2026-10-04: 69.35007089309693USD
- 2026-10-05: 58.69233058605575USD
- 2026-10-06: 66.38220385298538USD
- 2026-10-07: 110.86439851809692USD
- 2026-10-08: 56.26966581352615USD
- 2026-10-09: 109.64808061989594USD
- 2026-10-10: NO DATA
- 2026-10-11: 108.81571199999999USD
- 2026-10-12: 110.08568144382477USD
- 2026-10-13: NO DATA
- 2026-10-14: 111.01394658039092USD
- 2026-10-15: 111.66198530103301USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 111.01394658039092USD
- 2026-10-19: 111.01394658039092USD
- 2026-10-20: 109.98013387542724USD
- 2026-10-21: 112.4332565370102USD
- 2026-10-22: 112.4332565370102USD
- 2026-10-23: 112.4332565370102USD
- 2026-10-24: 112.4332565370102USD
- 2026-10-25: 128.68735722493744USD
- 2026-10-26: 128.70352014221191USD
- 2026-10-27: 112.4332565370102USD
- 2026-10-28: 126.58680927565003USD
- 2026-10-29: 124.30324590727234USD
- 2026-10-30: 124.30324590727234USD
- 2026-10-31: 126.98229484696961USD
- 2026-11-01: 110.14605240449524USD
- 2026-11-02: 109.36697211859894USD
- 2026-11-03: 109.98013387542724USD
- 2026-11-04: 127.36123699359894USD
- 2026-11-05: 111.88499723825836USD
- 2026-11-06: 141.4045550043106USD
- 2026-11-07: 128.9396855289688USD
- 2026-11-08: 110.41420635786437USD
- 2026-11-09: 111.88499723825836USD
- 2026-11-10: 111.88499723825836USD
- 2026-11-11: 110.34150349776459USD
- 2026-11-12: NO DATA
- 2026-11-13: 124.30324590727234USD
- 2026-11-14: 143.01482779627227USD
- 2026-11-15: 109.97261885396576USD
- 2026-11-16: 110.00433068791199USD
- 2026-11-17: 125.8156418144226USD
- 2026-11-18: 126.39287156414795USD
- 2026-11-19: 113.60689706937409USD
- 2026-11-20: 112.21888384770202USD
- 2026-11-21: 110.86439851809692USD
- 2026-11-22: 110.34150349776459USD
- 2026-11-23: 110.38128381850433USD
- 2026-11-24: 113.31563593839263USD
- 2026-11-25: 161.40631646965028USD
- 2026-11-26: 112.23448465174866USD
- 2026-11-27: 111.88499723825836USD
- 2026-11-28: 110.20254045994568USD
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: CLP 80000 per vehicle (one way)
- Rollaway bed fee: CLP 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Picnic Area/Tables
Breakfast in the Room
Allergy-Free Room Available
Snack Bar/Deli
Activities
Garden
Live Music
Outdoor Furniture
Terrace
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi