Ana y Jose Tulum Hotel & Beach Club
US$ 295
/ noite
Média para novembro
Preços para Ana y Jose Tulum Hotel & Beach Club
Selecione datas para ver preços e disponibilidade
US$ 295
/ noite
Média para novembro
Média de preços por mês
Em Ana y Jose Tulum Hotel & Beach Club, a diária custa em média US$ 123 no mês mais barato (setembro) e US$ 346 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 346 |
| fevereiro | US$ 310 |
| março | US$ 311 |
| abril | US$ 275 |
| maio | US$ 153 |
| junho | US$ 148 |
| julho | US$ 159 |
| agosto | US$ 132 |
| setembro | US$ 123 |
| outubro | US$ 173 |
| novembro | US$ 295 |
| dezembro | US$ 283 |
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nov. · US$ 295
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Mais caro: janeiro (aprox. US$ 346)
Mais barato: setembro (aprox. US$ 123)
Sobre esta propriedade
Desfrute de massagens, tratamentos para o corpo e tratamentos faciais. Após passar o dia na praia particular, você pode aproveitar outras instalações recreativas, como uma piscina externa e uma academia. Este hotel oferece comodidades como ...
Comodidades
Desfrute de massagens, tratamentos para o corpo e tratamentos faciais. Após passar o dia na praia particular, você pode aproveitar outras instalações recreativas, como uma piscina externa e uma academia. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Hotel possui um espaço de 140 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Tulum. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
Jantar
Saboreie pratos da culinária internacional no Ana’s Kitchen, um restaurante de frente para a praia que oferece vista para o jardim. Você também pode se hospedar no local e aproveitar o serviço de quarto (horário limitado). Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Relaxe com a sua bebida favorita em um bar/lounge ou um bar na praia. Café da manhã feito na hora grátis é servido diariamente, entre 7h30 e 10h30.
Quartos
Sinta-se em casa em um de nossos 32 quartos com decoração individual, com frigobares e máquinas de café expresso. Sua cama apresenta edredons de pluma e roupas de cama premium. Os quartos possuem varandas particulares. Nos quartos, você encontra smart TVs 40 polegadas com canais via satélite para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e produtos de toalete de cortesia.
Localização
Em Tulum (na área de Zona Hotelera), Ana y Jose Tulum Hotel & Spa fica a poucos passos de Praia de Tulum e a 4 minuto(s) de carro de Reserva da Biosfera de Sian Ka'an. Este hotel na praia fica a 3,5 km de Parque Nacional de Tulum e a 5,8 km de Playa Paraíso.
Lugares próximos
Praia de Tulum(0.1 milhas)
Escultura Ven a la Luz(0.4 milhas)
SFER IK(1.7 milhas)
Parque Jaguar(2.1 milhas)
Reserva da Biosfera de Sian Ka'an(2.1 milhas)
Parque Nacional de Tulum(2.2 milhas)
Entrada do Parque Jaguar(2.3 milhas)
Mirante Jaguar Tulum(2.3 milhas)
Praia pública Las Palmas(3.1 milhas)
Centro de Estilo de Vida Hunab(3.5 milhas)
Playa Paraíso(3.6 milhas)
Praia Akun(4.1 milhas)
Caminhada de Arte Holistika(4.7 milhas)
Praia(5 milhas)
Parque Dos Aguas(5 milhas)
Aeroporto Int. Tulum (TQO)(28.5 milhas)
Aeroporto Internacional de Cancún (CUN)(77 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Localização
Carretera Tulum Bocapaila Km 7, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Praia de Tulum (0.1 milhas)
Escultura Ven a la Luz (0.4 milhas)
SFER IK (1.7 milhas)
Parque Jaguar (2.1 milhas)
Reserva da Biosfera de Sian Ka'an (2.1 milhas)
Parque Nacional de Tulum (2.2 milhas)
Opções de quarto
25
Superior Garden
Detalhes do quarto
1 Cama King
Acomoda 3
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
14
Charming Garden
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
13
Manglar
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
12
Feelings OV
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
20
Casa del Agua
Detalhes do quarto
3× Camas King
e 2 Camas Queen
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
11
Charming OV
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
28
Villa Coba
Detalhes do quarto
3× Camas King
Acomoda 6
VarandaAr condicionadoWi-Fi (gratuito)Micro-ondas
26
2 Bedroom Suite
Detalhes do quarto
1 Cama King
e 2 Camas Queen
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Ana y Jose Tulum Hotel & Beach Club
8.7
Fabuloso
Com base em 242 avaliações verificadas
Quem se hospeda aqui?
Casal
59%
Famílias
26%
Grupos
12%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Ana y Jose Tulum Hotel & Beach Club, os viajantes elogiam a equipe atenciosa e a localização à beira-mar, enquanto as opiniões sobre o custo-benefício da alimentação e alguns quartos afetados pelo barulho são variadas, criando uma experiência charmosa, mas ocasionalmente cara e nem sempre silenciosa.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Ana y Jose Tulum Hotel & Beach Club, os viajantes elogiam a equipe atenciosa e a localização à beira-mar, enquanto as opiniões sobre o custo-benefício da alimentação e alguns quartos afetados pelo barulho são variadas, criando uma experiência charmosa, mas ocasionalmente cara e nem sempre silenciosa.
Os hóspedes frequentemente destacam o serviço caloroso e acolhedor, o ambiente boutique e familiar, e a bela praia. Os quartos variam de suítes espaçosas com vista para o mar e piscinas privativas a opções mais simples; vários mencionam ruído da estrada, locais próximos ou áreas de serviço. A comida costuma ser saborosa, mas os preços são altos, o café da manhã incluso é limitado a pão, frutas e bebidas, e o serviço no restaurante ou na praia pode ser lento às vezes. Ideal para viajantes que priorizam o acesso à praia e a equipe atenciosa em vez de orçamentos rigorosos e tranquilidade garantida.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Localização à beira-mar com uma bela praia e um spa bem avaliado; alguns quartos incluem piscinas privativas. A academia é pequena e precisa de melhorias.
Avaliações dos hóspedes relacionadas
10
Claudia
15 de mai. de 2023
·
Hospedou-se por 1 noite
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
10
Dionne
23 de jun. de 2024
·
Hospedou-se por 3 noites
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
10
Alexander
15 de dez. de 2024
·
Hospedou-se por 6 noites
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
10
David
14 de fev. de 2025
·
Hospedou-se por 7 noites
Beautiful beachfront resort
Beautiful beachfront resort
10
Dania Sara
18 de jun. de 2024
·
Hospedou-se por 3 noites
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
8
Brenda Roberta
11 de mar. de 2025
·
Hospedou-se por 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 de jan. de 2022
·
Hospedou-se por 3 noites
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
10
Chamil
24 de mar. de 2025
·
Hospedou-se por 5 noites
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
6
Ivan
12 de mar. de 2025
·
Hospedou-se por 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 de mar. de 2025
·
Hospedou-se por 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Geralmente limpo e bem conservado.
Avaliações dos hóspedes relacionadas
8
Pedro
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 de jul. de 2024
·
Hospedou-se por 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
8
Bodil Overgaard
6 de abr. de 2022
·
Hospedou-se por 7 noites
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
2
Maries
13 de mar. de 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
10
Dagmar
19 de out. de 2024
·
Hospedou-se por 5 noites
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
6
Mirela
24 de jan. de 2025
·
Hospedou-se por 3 noites
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos variam de suítes e vilas espaçosas com vista para o mar e piscinas privativas a opções mais simples, e muitos são confortáveis. Vários hóspedes relataram ruído da estrada, locais próximos ou áreas de serviço, com toques ocasionais datados ou peculiaridades no layout.
Avaliações dos hóspedes relacionadas
10
Manuel Armando
28 de mai. de 2025
·
Hospedou-se por 3 noites
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
8
Nicole
1 de jan. de 2023
·
Hospedou-se por 19.357 noites
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
10
Alexander
15 de dez. de 2024
·
Hospedou-se por 6 noites
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
8
Pedro
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
2
Maries
13 de mar. de 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
8
Brenda Roberta
11 de mar. de 2025
·
Hospedou-se por 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 de jan. de 2022
·
Hospedou-se por 3 noites
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
6
Ivan
12 de mar. de 2025
·
Hospedou-se por 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
8
Eldreth
20 de mai. de 2024
·
Hospedou-se por 1 noite
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
6
BENJAMIN
8 de mai. de 2025
·
Hospedou-se por 5 noites
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso, prestativo e personalizado em toda a propriedade. Alguns hóspedes experimentaram um serviço mais lento na praia ou no restaurante.
Avaliações dos hóspedes relacionadas
8
Pedro
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
Kathryn
29 de jan. de 2025
·
Hospedou-se por 3 noites
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
8
Kathy
29 de jul. de 2024
·
Hospedou-se por 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
10
Elios
21 de ago. de 2024
·
Hospedou-se por 5 noites
The service was great Rafael & Paulina are top class.
The service was great Rafael & Paulina are top class.
8
Brenda Roberta
11 de mar. de 2025
·
Hospedou-se por 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Chamil
24 de mar. de 2025
·
Hospedou-se por 5 noites
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
10
TAMIKA
6 de out. de 2024
·
Hospedou-se por 4 noites
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
10
Pamela
10 de mar. de 2025
·
Hospedou-se por 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Dagmar
13 de out. de 2025
·
Hospedou-se por 5 noites
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
10
Dagmar
19 de out. de 2024
·
Hospedou-se por 5 noites
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Excelente localização à beira-mar com acesso conveniente e belas vistas. Alguns hóspedes experimentaram ruído significativo da estrada, locais próximos ou construção.
Avaliações dos hóspedes relacionadas
10
Manuel Armando
28 de mai. de 2025
·
Hospedou-se por 3 noites
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
10
Claudia
15 de mai. de 2023
·
Hospedou-se por 1 noite
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
8
Nicole
1 de jan. de 2023
·
Hospedou-se por 19.357 noites
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
8
Pedro
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
David
14 de fev. de 2025
·
Hospedou-se por 7 noites
Beautiful beachfront resort
Beautiful beachfront resort
6
Tabassom
23 de fev. de 2022
·
Hospedou-se por 4 noites
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Francisco de Asis
9 de jan. de 2023
·
Hospedou-se por 19.365 noites
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
8
Eddy Alexandra
17 de jan. de 2022
·
Hospedou-se por 3 noites
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 de mar. de 2025
·
Hospedou-se por 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Pamela
10 de mar. de 2025
·
Hospedou-se por 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Muitos elogiam a comida como saborosa, com cafés da manhã agradáveis e pratos de destaque. No entanto, os preços são altos, o café da manhã incluso é limitado a pão, frutas e bebidas, e o serviço pode ser lento.
Avaliações dos hóspedes relacionadas
10
Jesus O
16 de dez. de 2025
·
Hospedou-se por 1 noite
La comida es muy rica
La comida es muy rica
10
Dionne
23 de jun. de 2024
·
Hospedou-se por 3 noites
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
8
Pedro
4 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 de jul. de 2024
·
Hospedou-se por 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
6
Tabassom
23 de fev. de 2022
·
Hospedou-se por 4 noites
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Eddy Alexandra
17 de jan. de 2022
·
Hospedou-se por 3 noites
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 de mar. de 2025
·
Hospedou-se por 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
6
Ivan
12 de mar. de 2025
·
Hospedou-se por 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 de mar. de 2025
·
Hospedou-se por 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Jaime
26 de mai. de 2025
·
Hospedou-se por 3 noites
El personal fue muy amable y la habitación también. La comida excelente
El personal fue muy amable y la habitación también. La comida excelente
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Teresa
2 de ago. de 2026
·
Hospedou-se por 1 noite
Only problem was the sargasso, which was beyond any hotel’s capacity to change. I was grateful for their lovely pool and dining area.
Only problem was the sargasso, which was beyond any hotel’s capacity to change. I was grateful for their lovely pool and dining area.
6
Mariam
19 de jul. de 2026
·
Hospedou-se por 7 noites
This is a boutique hotel. It is very clean.There are quite a few rooms however there is only 1 pool with 4-5 daybeds. This would not be an issue if the beach was clean and water swimmable however when we stayed it wasn’t the case. I understand staff can’t do much about the beach cleanliness but there could be additional daybeds to cater to more guests in situations when beach is not usable.
This is a boutique hotel. It is very clean.There are quite a few rooms however there is only 1 pool with 4-5 daybeds. This would not be an issue if the beach was clean and water swimmable however when we stayed it wasn’t the case. I understand staff can’t do much about the beach cleanliness but there could be additional daybeds to cater to more guests in situations when beach is not usable.
10
Enoc
4 de jul. de 2026
·
Hospedou-se por 3 noites
Everything was great
Everything was great
6
enrique
3 de jun. de 2026
·
Hospedou-se por 4 noites
No es un hotel boutique, caro para lo que ofrece
No es un hotel boutique, caro para lo que ofrece
2
Gabriela
31 de mai. de 2026
·
Hospedou-se por 4 noites
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
Mostrar maisTem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-08: 197.1415330395508USD
- 2026-11-09: 187.92529851379396USD
- 2026-11-10: 167.24810917175293USD
- 2026-11-11: 165.75913825073243USD
- 2026-11-12: 167.24810917175293USD
- 2026-11-13: 167.3260086242676USD
- 2026-11-14: 167.3260086242676USD
- 2026-11-15: 167.3260086242676USD
- 2026-11-16: 167.3765467694092USD
- 2026-11-17: 167.27123477111817USD
- 2026-11-18: 167.38658949645998USD
- 2026-11-19: 225.21999018493653USD
- 2026-11-20: 225.1544391876221USD
- 2026-11-21: 225.240536784668USD
- 2026-11-22: 224.64430964416505USD
- 2026-11-23: 167.27123477111817USD
- 2026-11-24: 167.38658949645998USD
- 2026-11-25: 167.27905716735842USD
- 2026-11-26: 579.072454753418USD
- 2026-11-27: 354.67950363647464USD
- 2026-11-28: 167.3765467694092USD
- 2026-11-29: 167.3765467694092USD
- 2026-11-30: 167.3765467694092USD
- 2026-12-01: 167.3260086242676USD
- 2026-12-02: 167.33383102050783USD
- 2026-12-03: 167.33383102050783USD
- 2026-12-04: 167.3260086242676USD
- 2026-12-05: 167.3765467694092USD
- 2026-12-06: 167.3260086242676USD
- 2026-12-07: 167.3765467694092USD
- 2026-12-08: 167.27123477111817USD
- 2026-12-09: 167.27123477111817USD
- 2026-12-10: 167.33383102050783USD
- 2026-12-11: 167.3765467694092USD
- 2026-12-12: 167.3765467694092USD
- 2026-12-13: 167.3765467694092USD
- 2026-12-14: 167.39644434936525USD
- 2026-12-15: 167.39644434936525USD
- 2026-12-16: 167.33383102050783USD
- 2026-12-17: 167.27123477111817USD
- 2026-12-18: 370.74687630859376USD
- 2026-12-19: 370.91903734375USD
- 2026-12-20: 370.74687630859376USD
- 2026-12-21: 217.28901976806642USD
- 2026-12-22: 370.74687630859376USD
- 2026-12-23: 547.2956267358398USD
- 2026-12-24: 547.0339692895508USD
- 2026-12-25: 541.2190253735351USD
- 2026-12-26: NO DATA
- 2026-12-27: 620.7980727490235USD
- 2026-12-28: 627.3630102539063USD
- 2026-12-29: 547.0339692895508USD
- 2026-12-30: 546.8383069067384USD
- 2026-12-31: 7652.931848085938USD
- 2027-01-01: 343.1983438098145USD
- 2027-01-02: 541.422510152588USD
- 2027-01-03: 541.3812803173829USD
- 2027-01-04: 544.5751749499512USD
- 2027-01-05: 545.0755350378419USD
- 2027-01-06: 621.3702349194336USD
- 2027-01-07: 544.5751749499512USD
- 2027-01-08: 620.802035185547USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: MXN 2000 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.
A damage deposit of MXN 2000 will be collected before check-in.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Festas e eventos são permitidos no local
- Aceita-se aluguéis de longa duração
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio e detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
Dados da empresa
Número de registro da propriedade 005-007-006722/2025
- Taxa de traslado de/para o aeroporto: MXN 7300 por veículo (ida e volta, ocupação máxima de 3)
- Taxa para animais de estimação: MXN 700 por animal, por diária
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Windsurf
Passeio de bicicleta
Piscina externa
Música ao vivo
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Solário
Spa e centro de bem-estar
Clube para crianças
Área de piquenique/Mesas
Almoços embalados
Café da manhã no quarto
Quarto para alérgicos disponível
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis