Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a maximum fee of AUD 35 per pet, per stay, plus a one-time cleaning fee of AUD 100. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is at 10:30 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific room accessibility features are not detailed.

What is the location of the property in relation to nearby attractions?

The property is located in Mount Eliza, Melbourne, within a 5-minute drive of Mornington Railway and Cobb Road Reserve Dog Park. It is approximately 1.4 km from Mornington Country Golf Course and 1.7 km from Sunnyside Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

Are children allowed at the property?

Children are allowed at the property, and there is no minimum age requirement for children to stay for free.

Norwood House Motel in Victoria

Average nightly price at Norwood House Motel & Receptions by month, last 12 months (USD)
Month	Average price
January	US$105
February	US$109
March	US$105
April	US$107
May	US$114
June	US$111
July	US$102
August	US$97
September	US$97
October	US$99
November	US$99
December	US$103

What guests think

At Norwood House Motel & Receptions, reviews highlight a convenient, generally quiet location but repeatedly note dated rooms with small, awkward bathrooms and inconsistent cleanliness that includes musty odours and occasional insects.

Many guests praised warm, helpful service, with smooth late check ins, occasional upgrades, and prompt assistance when issues arose. Facilities such as in room spas and the grounds appear worn, with several reports of malfunctioning spa baths, slow drainage, and missing shower curtains. Overall, expect basic, budget friendly lodging in a handy spot but with aging accommodation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some rooms feature spa baths, but multiple reviewers reported problems such as non working jets, slow drainage, and missing shower curtains; overall upkeep of the grounds and fixtures needs attention.

Related guest reviews

6

Ian

21 Mar 2022

·

Stayed 2 nights

Stayed in the King Spa room. Had a peculiar issue with no hot water only in the Spa/Shower! Managed to get some on site assistance followed up by further assistance being called in. Problem was resolved much to everyone’s pleasure. Would rate the check in and service as being excellent and very appreciated. Outside of that the hotel appears a bit dated, housekeeping was good but the air conditioning in this room needs replacing as was not cold and more like a fan!

6

Angela

12 Jan 2025

·

Stayed 1 night

DVD player missing, front door lock missing, smoke detector missing. No soap supplied.

10

Deb

18 Dec 2024

·

Stayed 1 night

Laurie the owner was lovely. I phoned ahead to advise we were running late & it wasn’t a problem. On arrival we chatted with Laurie for about 1/2 hr - great communication and quite a lot in common with us. Lots of plans to change how the venue and how it is used. On approach the accommodation looks in need of tlc but it’s happening. Our room was very comfortable and had all we needed for a nights stay.

6

Debbie

7 Aug 2025

·

Stayed 1 night

The bed was comfy. The shower was hot. But, I had to go to the office to get the air conditioner heating fixed. I had no extra blankets and no coat hangers or an ironing board. But the room next door did have all those things

6

Chris

15 Mar 2022

·

Stayed 2 nights

Room 2 was nice but a lot of noise from the room above on a very thin timber floor, no shower curtain in bath/ spa area. Drainage in spa very poor and practically took 2 hours to empty after shower

8

Jason

26 May 2024

·

Stayed 1 night

Could do with some maintenance.

6

Julie

27 Mar 2024

·

Stayed 1 night

The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.

4

Murray

8 Apr 2025

·

Stayed 1 night

Room was small. Bathroom was cramped nowhere to put toiletries no shower curtain so floor got soaking wet which was unsafe slip risk. For what we paid ... dissapointing.!!

6

Angela

29 Nov 2025

·

Stayed 2 nights

Clean up of the grounds, particularly in front of individual units would be a plus

8

George

7 May 2025

·

Stayed 2 nights

Spa was not working correctly

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several guests noted mould, musty odours, pests, hair in bathrooms, and rubbish outside, though a few mentioned clean rooms or fresh beds.

Related guest reviews

2

Andrew

20 Oct 2023

·

Stayed 13 nights

To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?). Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny). Reception was a big clue - dirty and grubby. Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke. Worst room I have ever stayed in a motel or hotel over 50 years of travel.

8

Neroli

8 Jan 2023

·

Stayed 1 night

The bathroom needed an update. The pole holding the shower curtain needed scrubbing. There was some mould. The space between the basin & wall was tiny making it difficult to get to the toilet

10

David

8 Mar 2025

·

Stayed 2 nights

Quick check in, very clean rooms, great bed and shower! Thank you!!

4

Geoff

19 Jan 2023

·

Stayed 1 night

Musty smell in the room , walked in to a spider running across the bed, a slug on the shower wall and bathroom full of mosquitoes. Room and bathroom really needs a coat of paint to freshen it. Mosquitoes buzzing all night made for a terrible sleep. Glad it was one night.

4

Chris

22 Jan 2024

·

Stayed 1 night

Curtains not closing. Rubbish outside door. Old worn towels. Noisy neighbours. Poor lighting in bathroom. Clean comfortable bed. Wouldn’t recommend.

4

Anette

25 Mar 2024

·

Stayed 3 nights

The advertising depict a clean, modern well run conference centre and it's nothing like it. Totally run down premisses. The premises are used for housing permanent residents, that come across like being on the welfare system. This meant that there was music all night long and people coming and going. Picture missing off the wall. Garden not keep. Rooms not clean, lots of hair on the floor in the bathroom.

6

Julie

27 Mar 2024

·

Stayed 1 night

The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.

4

Jessica

8 Jan 2023

·

Stayed 19,365 nights

The room was dirty and outdated

6

KETAN

5 Nov 2023

·

Stayed 2 nights

Very conveniently located between Frankston and Mornington, the two places where I had to go. The room smelled stuffy and smoke from outside had probably entered the room. No ironing board or hangers were provided. The images provided online do not truly reflect the condition of the property.

6

Angela

29 Nov 2025

·

Stayed 2 nights

Clean up of the grounds, particularly in front of individual units would be a plus

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with many describing very small or awkward bathrooms and some missing or broken amenities (e.g., hangers, locks, weak air conditioning). Noise from neighbours or upstairs affected a few stays; beds range from comfy to hard.

Related guest reviews

6

Ian

21 Mar 2022

·

Stayed 2 nights

Stayed in the King Spa room. Had a peculiar issue with no hot water only in the Spa/Shower! Managed to get some on site assistance followed up by further assistance being called in. Problem was resolved much to everyone’s pleasure. Would rate the check in and service as being excellent and very appreciated. Outside of that the hotel appears a bit dated, housekeeping was good but the air conditioning in this room needs replacing as was not cold and more like a fan!

6

Angela

12 Jan 2025

·

Stayed 1 night

DVD player missing, front door lock missing, smoke detector missing. No soap supplied.

6

Vincent

27 Mar 2023

·

Stayed for a single night and found reality different to what we expected. Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk. Abundance of dining options driving into town. Owner pleasant on arrival and departure

6

Sue

29 Oct 2025

·

Stayed 1 night

Needs a redo in the rooms quite old

6

Debbie

7 Aug 2025

·

Stayed 1 night

The bed was comfy. The shower was hot. But, I had to go to the office to get the air conditioner heating fixed. I had no extra blankets and no coat hangers or an ironing board. But the room next door did have all those things

6

Chris

15 Mar 2022

·

Stayed 2 nights

Room 2 was nice but a lot of noise from the room above on a very thin timber floor, no shower curtain in bath/ spa area. Drainage in spa very poor and practically took 2 hours to empty after shower

6

Lee

9 Feb 2025

·

Stayed 1 night

Basic accommodation comfortable bed a good shower. Convenient to Mornington shopping strip. Staff friendly rooms are in desperate need of refurnishing.

6

Julie

27 Mar 2024

·

Stayed 1 night

The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.

4

Murray

8 Apr 2025

·

Stayed 1 night

Room was small. Bathroom was cramped nowhere to put toiletries no shower curtain so floor got soaking wet which was unsafe slip risk. For what we paid ... dissapointing.!!

2

Lorna's

1 Dec 2023

·

Stayed 1 night

The bed was extremely uncomfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, with smooth late check ins, upgrades, and quick problem solving. One guest reported poor communication about a planned power outage.

Related guest reviews

6

Ian

21 Mar 2022

·

Stayed 2 nights

Stayed in the King Spa room. Had a peculiar issue with no hot water only in the Spa/Shower! Managed to get some on site assistance followed up by further assistance being called in. Problem was resolved much to everyone’s pleasure. Would rate the check in and service as being excellent and very appreciated. Outside of that the hotel appears a bit dated, housekeeping was good but the air conditioning in this room needs replacing as was not cold and more like a fan!

2

Andrew

20 Oct 2023

·

Stayed 13 nights

To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?). Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny). Reception was a big clue - dirty and grubby. Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke. Worst room I have ever stayed in a motel or hotel over 50 years of travel.

10

Felipe

23 Nov 2024

·

Stayed 2 nights

We had a lovely stay, hubby and I got upgraded, great customer service.

10

David

8 Mar 2025

·

Stayed 2 nights

Quick check in, very clean rooms, great bed and shower! Thank you!!

10

Emily

4 Jan 2025

·

Stayed 1 night

Host was extremely hospitable and accommodated a late night check-in. Incredibly warm and friendly. Would recommend.

10

Deb

18 Dec 2024

·

Stayed 1 night

Laurie the owner was lovely. I phoned ahead to advise we were running late & it wasn’t a problem. On arrival we chatted with Laurie for about 1/2 hr - great communication and quite a lot in common with us. Lots of plans to change how the venue and how it is used. On approach the accommodation looks in need of tlc but it’s happening. Our room was very comfortable and had all we needed for a nights stay.

10

Jocelyn

10 Mar 2023

·

Stayed 4 nights

The staff were very lovely and helpful. Any problems, they quickly solved.

10

Antonia

4 Jun 2025

·

Stayed 1 night

Property owner/manager was really helpful when we had a delay & had to check in late. Highly recommended for a comfortable quiet stay.

10

Antonio Luis

21 Aug 2024

·

Stayed 7 nights

When I called to let them know that we would be checking in really late, the owner/reception guy was very helpful. He just left our room unlocked (left key inside the room) and turn on the heater on

8

Julie

4 May 2025

·

Stayed 1 night

Fantastic customer service

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AI-generated summary based on recent guest reviews

Location

Location is convenient for Mornington’s town centre, beach and wineries, and attending on site functions; several found it quiet despite the highway. Driving access between Frankston and Mornington is easy, with dining options nearby.

Related guest reviews

8

Judi

25 Dec 2022

·

Stayed 1 night

Very quiet, photo not quite the same as room. Bathroom needs upgrading. Room small. Wonderful service. Great location. Shower over spa.

8

Lauren

3 Jan 2023

·

Stayed 19,358 nights

It is so close to the centre of town an even though on the main hwy it is very quiet. The new owners are slowly renovating so when they are done it will be an excellent getaway. Prices are really good

6

Vincent

27 Mar 2023

·

Stayed for a single night and found reality different to what we expected. Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk. Abundance of dining options driving into town. Owner pleasant on arrival and departure

6

Tony

15 Dec 2022

·

Stayed 19,337 nights

Location was perfect for our event was reasonably priced but could do with a bit of TLC

6

Lee

9 Feb 2025

·

Stayed 1 night

Basic accommodation comfortable bed a good shower. Convenient to Mornington shopping strip. Staff friendly rooms are in desperate need of refurnishing.

10

Amy

7 Apr 2023

·

Stayed 1 night

Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.

10

Antonia

4 Jun 2025

·

Stayed 1 night

Property owner/manager was really helpful when we had a delay & had to check in late. Highly recommended for a comfortable quiet stay.

6

Julie

27 Mar 2024

·

Stayed 1 night

The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.

6

KETAN

5 Nov 2023

·

Stayed 2 nights

Very conveniently located between Frankston and Mornington, the two places where I had to go. The room smelled stuffy and smoke from outside had probably entered the room. No ironing board or hangers were provided. The images provided online do not truly reflect the condition of the property.

10

Ash

23 Jan 2023

·

Stayed 2 nights

Good accomodatiom, easy location

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

Vincent

27 Mar 2023

·

Stayed for a single night and found reality different to what we expected. Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk. Abundance of dining options driving into town. Owner pleasant on arrival and departure

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $116	3 $115
4 $113	5 $101	6 $101	7 $98	8 $100	9 $114	10 $111
11 $107	12 $101	13 $98	14 $103	15 $106	16 $115	17 $122
18 $112	19 $101	20 $103	21 $104	22 $100	23	24
25 $104	26 $105	27	28 $103	29 $104	30 $119	31

Norwood House Motel & Receptions

Prices for Norwood House Motel & Receptions

Monthly average prices

About this property

Location

Room options

King Room

Deluxe King Room

Family Room Economy

King Room (Wheelchair-Friendly)

Family Economy with Kitchen

Family Room with Kitchenette

Family Room Economy (Large)

Eliza Romantic Spa Suite

Budget Small Room

Peninsula Balcony Suite

King Room Double Spa

Guest reviews of Norwood House Motel & Receptions

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Norwood House Motel & Receptions

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $115
27 $109	28 $102	29 $101	30 $102