Federal City Inn & Suites

Service schlecht, Toilette kaputt, altmodisch, Lage nähe Algiers Point ok

Alles prima. Den Fussbodenteppich müsste man entfernen, zu schmutzig und nicht zu reinigen. Grosses, helles Zimmer, die Fähre in der Nähe. Wir waren zu Frieden. Danke

4.7??!

Sehr dreckig in den Zimmern, wir mussten immer wieder uns selber neue Handtücher besorgen, da sie nicht getauscht wurden.

I stayed here for two nights and the condition of the room did not match the photos shown online. There were multiple issues throughout the stay. The toilet was not functioning properly, and both the blow dryer and iron were broken. The room was also not clean. Cabinets and floors were visibly dirty. The bathroom was in poor condition, with the bathtub surface peeling significantly and general signs of neglect. Overall maintenance in the room was below basic hotel standards. The bedding was also in poor condition. The pillows were worn out, flattened, and offered little to no support, which made it difficult to rest comfortably. In addition to the room issues, the service was unprofessional. At check in, there was no clear communication that the process was complete, and I was left standing there unsure if I was done. At check out, the staff member did not acknowledge me directly, did not look up, and spoke from another room without basic customer interaction. The room also had very poor sound insulation. Noise from the hallway carried easily, and during the night there was a prolonged disturbance from another guest that was loud enough to require me to get up and address it myself. The listing photos appear to show a more updated and well maintained room than what I received, which was misleading. I would not stay here again based on the condition, cleanliness, service, and overall experience.