Home2 Suites by Hilton Nashville Vanderbilt, TN

Older amenities, but good location

We waited until 7pm on the 10th of April because they had a massive checkout and rooms weren't "ready"! Unexcused when check-in is stated for 3pm. I would like something in return for this major inconvenience... either points or a refund and discount are accepted.

Breakfast eggs were cold, bacon was shaved thin. Not thrilled at all. Room was clean and beds were comfy. Reported the refrigerator didn't work, exhasted fan in bathroom made so much noise we couldn't use it and remote for the TV also didn't work. Staff said they would report it. Very friendly and professional staff.

The parking situation was terrible. The parking garage was too tight, small, and expensive ($45.00) after I already paid for the stay at your hotel. I was awakened at 2:30 by some jokers driving the dumpster service truck in the alley right next to my room. They proceeded to get the truck stuck and spent the next 30-45 minutes constantly banging the dumpster (and lid while hanging upside down-that terrible, loud sound) folllowed by the back up alarm on the truck. Then a guy got out of the truck and started yelling instructions at the driver on how to "cut the wheels" to get unstuck for 15 minutes, which didn't work. All this at 2:30-3:00am in the morning. And bed in the room had one of the most uncomfortable mattresses I have ever attempted to sleep on. Needless to say, I got NO SLEEP in this room.

Staff was amazing - we had to get on the road early on Saturday before the breakfast opened up - they let us make a bagel and get juice and coffee for the road