Capri Motor inn
US$91
/ night
Avg. for October
Prices for Capri Motor inn
Select dates to see prices and availability
US$91
/ night
Avg. for October
Monthly average prices
Nightly prices at Capri Motor inn average US$72 in the cheapest month (April) and US$153 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$87 |
| February | US$89 |
| March | US$83 |
| April | US$72 |
| May | US$79 |
| June | US$93 |
| July | US$133 |
| August | US$153 |
| September | US$140 |
| October | US$91 |
| November | US$90 |
| December | US$84 |
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Oct · US$91
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Most expensive: August (~US$153)
Cheapest: April (~US$72)
About this property
This motel offers designated smoking areas.. Free self parking is available onsite..Optional fees: Pet fee: CAD 10 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property reserves the right to pre-authorize the guest's credit card prior to arrival. Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
CheckIn:3.00 pm. Checkout:11.00 am
Location
3984 Highway 16 West, PO Box 3418, Smithers, British Columbia V0J 2N0, Smithers, Canada
Room options
Double Two Double Beds
Sleeps 4
Suite King Bed One Bedroom
Sleeps 8
Studio Deluxe
Sleeps 5
Quadruple Standard
Sleeps 4
Double Two Queen Beds
Room details
Sleeps 4
Double King Size Bed
Sleeps 4
Double Accessible-Queen Size Bed
Sleeps 4
Suite Two Beds
Sleeps 8
Guest reviews of Capri Motor inn
7.1
Good
Based on 238 verified reviews
Who stays here?
Business
13%
Couple
36%
Family
31%
Group
10%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Capri Motor inn is widely described as being under active renovation, with many guests encountering unfinished rooms and construction debris in hallways, alongside inconsistent stays marked by operational glitches and varying room conditions.
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What guests think
Capri Motor inn is widely described as being under active renovation, with many guests encountering unfinished rooms and construction debris in hallways, alongside inconsistent stays marked by operational glitches and varying room conditions.
Positives noted include comfortable beds, occasional spacious or newly updated rooms, and a walkable, central location. Common complaints cite unfinished or poorly maintained rooms, broken AC or TVs, slow Wi‑Fi, basic or understocked breakfast, noise, and safety or cleanliness issues during construction. Expect a budget stay with significant renovation impact and mixed reliability.
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AI-generated summary based on recent guest reviews
Facilities
Parking is available, but several reviews mention potholes, challenging layouts, and mixed security at exterior doors; others found it ample or convenient. Pet-friendly rooms are available.
Related guest reviews
4
Diana
6 Aug 2025
·
Stayed 1 night
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
8
Robert
10 Jun 2024
·
Stayed 7 nights
Walking distance to almost everything, comfortable beds and convenient parking. Prices were fair.
Walking distance to almost everything, comfortable beds and convenient parking. Prices were fair.
2
Rachael
5 Feb 2025
·
Stayed 1 night
Stayed here and requested a room close to an exit as i have a dog. They put me near the exit however the keys did not work to get into that exit. So i had to walk around the building to the front entrance than all the way through the maze of this establishment. Went to the front desk 5 times cause my keys would not work in the room door. They never worked for the exit door. The rooms smelt like curry and body odor mixed. It was absolutely disgusting. The floor boards in the room were loose not sure if they are storing stuff under the floor boards. Front desk staff extremely rude and dont care about customer service or the fact that the keys dont work. The parking lot was a sking rink. Somone is going to slip and sue this place. But once again staff didnt care. There was also a pot hole in one of the parking stalls thats so big it would swallow a cars whole tire. Once again staff didnt care to block it off. WILL NEVER STAY HERE AGAIN. Place reminds me of a detention facility
Stayed here and requested a room close to an exit as i have a dog. They put me near the exit however the keys did not work to get into that exit. So i had to walk around the building to the front entrance than all the way through the maze of this establishment. Went to the front desk 5 times cause my keys would not work in the room door. They never worked for the exit door. The rooms smelt like curry and body odor mixed. It was absolutely disgusting. The floor boards in the room were loose not sure if they are storing stuff under the floor boards. Front desk staff extremely rude and dont care about customer service or the fact that the keys dont work. The parking lot was a sking rink. Somone is going to slip and sue this place. But once again staff didnt care. There was also a pot hole in one of the parking stalls thats so big it would swallow a cars whole tire. Once again staff didnt care to block it off. WILL NEVER STAY HERE AGAIN. Place reminds me of a detention facility
8
Shyvonne
27 Aug 2024
·
Stayed 1 night
You get what you pay for. Room was clean and bed was comfy… just very outdated. And if you are on the lower floor, it sounds like elephants are above you and you hear everyone going down the hallway above. If you share the hotel with work crews like we did, you will not be sleeping in if that is your plan. Otherwise the area was quiet, the parking lot a little bit treacherous due to some super deep potholes and curb that could be driven off when leaving the parking lot and entering the front street as it is not marked and blends in.
You get what you pay for. Room was clean and bed was comfy… just very outdated. And if you are on the lower floor, it sounds like elephants are above you and you hear everyone going down the hallway above. If you share the hotel with work crews like we did, you will not be sleeping in if that is your plan. Otherwise the area was quiet, the parking lot a little bit treacherous due to some super deep potholes and curb that could be driven off when leaving the parking lot and entering the front street as it is not marked and blends in.
2
James
18 Aug 2025
·
Stayed 1 night
Worst hotel I have stayed in in 20 years. Parking is not secure, rooms unclean, towels dirty, place is under construction and beat up. 0 stars.
Worst hotel I have stayed in in 20 years. Parking is not secure, rooms unclean, towels dirty, place is under construction and beat up. 0 stars.
10
Flavia
26 Jul 2025
·
Stayed 1 night
It is a good motel, clean, comfy beds, great for the price and next to the Highway 16. It accepts pets.
It is a good motel, clean, comfy beds, great for the price and next to the Highway 16. It accepts pets.
2
Jenna
9 Jun 2025
·
Stayed 1 night
The hotel is extremely run down and dirty. Plenty of parking.
The hotel is extremely run down and dirty. Plenty of parking.
8
Roxanne
16 Mar 2024
·
Stayed 1 night
It was very convenient and pet friendly We had the triple family room and it was a good space for our family of 5 and our dog
It was very convenient and pet friendly We had the triple family room and it was a good space for our family of 5 and our dog
4
Joanne
14 Aug 2024
·
Stayed 1 night
Parking was not convenient. Hallways were long and old looking. In room the carpet was stained and old. Front attendant was ok but not overly friendly.
Parking was not convenient. Hallways were long and old looking. In room the carpet was stained and old. Front attendant was ok but not overly friendly.
8
Aaron
20 May 2023
·
Stayed 1 night
We had a pet friendly room and it was nice and clean. I liked the continental breakfast! Parking was a bit challenging with all the 18-wheelers, but there was ample room for everyone. The truck drivers were awake and making noise early (430am), so bring ear plugs. If you have a dog along with you, then hopefully your dog doesn't easily bark at noises.
We had a pet friendly room and it was nice and clean. I liked the continental breakfast! Parking was a bit challenging with all the 18-wheelers, but there was ample room for everyone. The truck drivers were awake and making noise early (430am), so bring ear plugs. If you have a dog along with you, then hopefully your dog doesn't easily bark at noises.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: numerous guests reported dirty rooms or hallways, stained linens, and construction debris, with a few noting very clean rooms. There are also several reports of bedbugs.
Related guest reviews
4
Steve
12 Aug 2025
·
Stayed 1 night
Construction debris in the hallway. A pail of something toxic with warning symbols next to our door. Holes in our walls that were poorly patched and unpainted. Back exit was wide open through construction area. Front desk staff was also trying to stock breakfast, which meant that breakfast didn’t get stocked. We had originally planned to stay there again on our return and decided to cancel. Baseboards missing in our room. Dirty handprints on the wall. Some of the towels were dirty. Need I continue? I think you get the message. If you ever wondered what it would be like to work on a rig and stay in camp, check this place out.
Construction debris in the hallway. A pail of something toxic with warning symbols next to our door. Holes in our walls that were poorly patched and unpainted. Back exit was wide open through construction area. Front desk staff was also trying to stock breakfast, which meant that breakfast didn’t get stocked. We had originally planned to stay there again on our return and decided to cancel. Baseboards missing in our room. Dirty handprints on the wall. Some of the towels were dirty. Need I continue? I think you get the message. If you ever wondered what it would be like to work on a rig and stay in camp, check this place out.
2
travis
28 Aug 2025
·
Stayed 1 night
The rim was filthy, the towels were dying gray and not white, the halls were littered with debris. Horrible experience!!
The rim was filthy, the towels were dying gray and not white, the halls were littered with debris. Horrible experience!!
2
Jacob
27 Aug 2025
·
Stayed 1 night
The whole building was under construction, the room was really dirty, the toilet was literally leaking my morning bathroom all over the floor and the duvet had blood stains on it.
The whole building was under construction, the room was really dirty, the toilet was literally leaking my morning bathroom all over the floor and the duvet had blood stains on it.
2
Jae
22 May 2025
·
Stayed 1 night
I have been staying at this hotek for over 18 years on business. I have seen it go down hill the past couple of years. This stay i had to change rooms due to bed bugs in the room they gave me. I will not be staying here again.
I have been staying at this hotek for over 18 years on business. I have seen it go down hill the past couple of years. This stay i had to change rooms due to bed bugs in the room they gave me. I will not be staying here again.
2
Ben
18 Aug 2025
·
Stayed 2 nights
I almost never write reviews, but I feel I have to for this property. The property is currently being renovated and I think there is a name change as the sign out front did not read Capri motor inn. I understand that there would be renovation equipment in the hallways in the stairwells, but the room itself was quite dirty, and certain things like the screen on the window was not working. The worst thing about this motel was that I noticed some itchy bumps appear on my arms, neck and shoulders the evening after my first night that began to get much more itchy the next day. It is a parent that this place has bedbugs. I can’t seem to submit photos of the bedbug bites on this site. Will need to disinfect my entire luggage when I get home.
I almost never write reviews, but I feel I have to for this property. The property is currently being renovated and I think there is a name change as the sign out front did not read Capri motor inn. I understand that there would be renovation equipment in the hallways in the stairwells, but the room itself was quite dirty, and certain things like the screen on the window was not working. The worst thing about this motel was that I noticed some itchy bumps appear on my arms, neck and shoulders the evening after my first night that began to get much more itchy the next day. It is a parent that this place has bedbugs. I can’t seem to submit photos of the bedbug bites on this site. Will need to disinfect my entire luggage when I get home.
2
Adam
17 Jul 2025
·
Stayed 1 night
One bed sheet had a huge stain on it and there was visible vomit on the wall in 3 places. We asked them to switch rooms or fix or clean it and the refused to do both. We have stayed in many places and this was the worst experience by far...
One bed sheet had a huge stain on it and there was visible vomit on the wall in 3 places. We asked them to switch rooms or fix or clean it and the refused to do both. We have stayed in many places and this was the worst experience by far...
4
Loretta
19 Oct 2025
·
Stayed 2 nights
Hotel was not finished. Holes in walls, evidence of bed bugs, no hot water in first room, construction dirt everywhere. The staff tried really hard to improve my stay but a lot of work needs to happen before this hotel should be open
Hotel was not finished. Holes in walls, evidence of bed bugs, no hot water in first room, construction dirt everywhere. The staff tried really hard to improve my stay but a lot of work needs to happen before this hotel should be open
6
Glenn P
25 Aug 2025
·
Stayed 2 nights
Run down and somewhat dirty
Run down and somewhat dirty
2
Glenn
28 Oct 2025
·
Stayed 1 night
The room was very stinky when we came in, we have to ask the reception for a deodorizer. Carpets in the hallway are terrible they smell bad and very filthy. The bathroom we have in room 207 does have a broken shower knob, so we couldn't even use the shower. And when I clean up our stuff before we check-out and pull out the beddings, i noted a yellow staining that looks like from a feces stain that looks like it didn't came out from there washing maybe. It was gross. I can't imagine sleeping all night not knowing that someone had poop on that bed sheets i sleep overnight. This hotel shouldn't be using those sheets if there are stains from bodily fluids,it is a health hazard.
The room was very stinky when we came in, we have to ask the reception for a deodorizer. Carpets in the hallway are terrible they smell bad and very filthy. The bathroom we have in room 207 does have a broken shower knob, so we couldn't even use the shower. And when I clean up our stuff before we check-out and pull out the beddings, i noted a yellow staining that looks like from a feces stain that looks like it didn't came out from there washing maybe. It was gross. I can't imagine sleeping all night not knowing that someone had poop on that bed sheets i sleep overnight. This hotel shouldn't be using those sheets if there are stains from bodily fluids,it is a health hazard.
2
Adnan
3 Oct 2024
·
Stayed 1 night
Dirty
Dirty
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and many were unfinished during renovations, with broken or missing amenities like AC or TVs and occasional noise. Positives include comfortable beds, some spacious layouts (including family rooms), and Wi‑Fi that several guests found slow or unreliable.
Related guest reviews
2
Diwa
20 Jul 2025
·
Stayed 1 night
The AC didn’t work resulting in waking up multiple times due to the heat.
The AC didn’t work resulting in waking up multiple times due to the heat.
6
Colin
7 Jun 2025
·
Stayed 1 night
Older property in reasonable condition; WIFI was deadly slow despite there being few rooms occupied; poor lighting over the bed made reading difficult.
Older property in reasonable condition; WIFI was deadly slow despite there being few rooms occupied; poor lighting over the bed made reading difficult.
10
Tom
16 Aug 2025
·
Stayed 1 night
The room we got had 3 beds with 2 separate rooms off of the main one. Perfect setup for our needs. The overall condition of the hotel needs work, but they are in the process of renovations.
The room we got had 3 beds with 2 separate rooms off of the main one. Perfect setup for our needs. The overall condition of the hotel needs work, but they are in the process of renovations.
4
Terry
29 Aug 2025
·
Stayed 1 night
The toilet paper holder fell off when touched. The towel bar fell off when touched. The coffee maker was missing parts so could not be used to make coffee. The TV did not work as not connected to anything. The continental breakfast had hard boiled eggs at room temperature, not on ice as they should be kept. They people we were traveling with had no pillows in there room. No TV at all in the room. A light hanging by wires. Yes the hotel was under renovation but they should not have been accepting guest as they were clearly not ready to properly have people staying there
The toilet paper holder fell off when touched. The towel bar fell off when touched. The coffee maker was missing parts so could not be used to make coffee. The TV did not work as not connected to anything. The continental breakfast had hard boiled eggs at room temperature, not on ice as they should be kept. They people we were traveling with had no pillows in there room. No TV at all in the room. A light hanging by wires. Yes the hotel was under renovation but they should not have been accepting guest as they were clearly not ready to properly have people staying there
6
Michelle
19 Jun 2025
·
Stayed 1 night
Nice little motel. Brand new carpet in our room. Free breakfast included pancakes, muffins, yogurt, coffee, cereal. Great location. Was able to walk to dinner.
Nice little motel. Brand new carpet in our room. Free breakfast included pancakes, muffins, yogurt, coffee, cereal. Great location. Was able to walk to dinner.
4
Kien
19 Aug 2025
·
Stayed 1 night
Room was unfinished.
Room was unfinished.
2
Shannon
24 Aug 2025
·
Stayed 1 night
Motel should not be open, it’s an active renovation / construction site with debris in the hallway and rooms. This could not meet fire code. The only furniture in the room was a bed, cleanliness was marginal, carpet was filthy, towels were stained. Walls were half painted and there were electrical wires on the floor. We cannot recommend at this time
Motel should not be open, it’s an active renovation / construction site with debris in the hallway and rooms. This could not meet fire code. The only furniture in the room was a bed, cleanliness was marginal, carpet was filthy, towels were stained. Walls were half painted and there were electrical wires on the floor. We cannot recommend at this time
4
Eric
18 Jun 2025
·
Stayed 1 night
When I arrived, and asked to check-in, I was told I couldn't check-in until 3PM, it was 2:05 or so. The clerk said I could check-in if I paid an additional fee. When I said I'd just come back, he said never mind, I have a room. I actually liked the size of the room, the layout and spaciousness were good, and it had a microwave. The shower had controls to handle volume and temp separately. However, there were no face towels, and the fridge wasn't cold (which seems to be a common problem). The sheets were also scratchy, I wondered how well they washed them. The worst thing was the WiFi. It started off slow, but then would fade in and out. After dinner, I wanted to write a review as the food was great, but couldn't do it as the WiFi just faded out. (Telly's Grill is great!) It just wasn't a great experience here.
When I arrived, and asked to check-in, I was told I couldn't check-in until 3PM, it was 2:05 or so. The clerk said I could check-in if I paid an additional fee. When I said I'd just come back, he said never mind, I have a room. I actually liked the size of the room, the layout and spaciousness were good, and it had a microwave. The shower had controls to handle volume and temp separately. However, there were no face towels, and the fridge wasn't cold (which seems to be a common problem). The sheets were also scratchy, I wondered how well they washed them. The worst thing was the WiFi. It started off slow, but then would fade in and out. After dinner, I wanted to write a review as the food was great, but couldn't do it as the WiFi just faded out. (Telly's Grill is great!) It just wasn't a great experience here.
4
Carrie
17 Aug 2025
·
Stayed 1 night
Renovating right now so several glitches. Very comfy beds!
Renovating right now so several glitches. Very comfy beds!
4
Ashley
27 Aug 2025
·
Stayed 5 nights
The hotel was under renovation and we were not informed at any point after booking. When i checked into my room furniture was missing, the walls were half painted, and there were no covers on the oultets. I had no phone, no bedside table, no lamps, no garbage can or recycling. When i asked them to fix the issue i was met with pushback and lack of willingness to help. Through our entire stay the place was naoisy with renovation noise and the halleays were crowded with reno supplies and difficult to walk down.
The hotel was under renovation and we were not informed at any point after booking. When i checked into my room furniture was missing, the walls were half painted, and there were no covers on the oultets. I had no phone, no bedside table, no lamps, no garbage can or recycling. When i asked them to fix the issue i was met with pushback and lack of willingness to help. Through our entire stay the place was naoisy with renovation noise and the halleays were crowded with reno supplies and difficult to walk down.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many guests describe friendly, accommodating staff, while others experienced slow or disorganized check‑in, room assignment issues, and unresolved billing concerns.
Related guest reviews
6
Jasmine
29 Jul 2025
·
Stayed 1 night
Unfortunately, our stay at the Capri Motor Inn wasn’t the best experience. I had booked a double queen room for four people, but we were initially given a single queen. When I brought it to the front desk's attention, they corrected it... but the new room felt noticeably less cared for. It had a strong, unpleasant smell (possibly from something left in the fridge), and nothing in the room was plugged in. It gave the impression that it hadn’t been used or maintained in quite some time. I appreciated that the staff addressed the issue quickly, but overall the room didn’t feel clean or welcoming.
Unfortunately, our stay at the Capri Motor Inn wasn’t the best experience. I had booked a double queen room for four people, but we were initially given a single queen. When I brought it to the front desk's attention, they corrected it... but the new room felt noticeably less cared for. It had a strong, unpleasant smell (possibly from something left in the fridge), and nothing in the room was plugged in. It gave the impression that it hadn’t been used or maintained in quite some time. I appreciated that the staff addressed the issue quickly, but overall the room didn’t feel clean or welcoming.
10
Oliver
17 Aug 2025
·
Stayed 1 night
Nice and clean room at good reasonable price. Friendly staff. Will stay again for sure .
Nice and clean room at good reasonable price. Friendly staff. Will stay again for sure .
10
Carrie
28 Jul 2025
·
Stayed 3 nights
Very accommodating staff
Very accommodating staff
10
Quesnel
1 Jul 2025
·
Stayed 10 nights
Great service!
Great service!
6
john
4 Aug 2024
·
Stayed 1 night
Smells like stale smoke. Definitely needs an upgrade
Smells like stale smoke. Definitely needs an upgrade
2
Zachary
25 Aug 2025
·
Stayed 1 night
Me and my daughter checked in (obviously having requested 2 beds) Argued with me that I didn’t request that. Had to get out my Expedia app and show her myself… eventually couldn’t argue with me… gave us a room… we had to walk through an unsafe construction zone… got to room.. and it was occupied…. Had to go back down .. wait for another room… eventually got one but 2 smaller beds than I paid for … loud construction first thing in the morning
Me and my daughter checked in (obviously having requested 2 beds) Argued with me that I didn’t request that. Had to get out my Expedia app and show her myself… eventually couldn’t argue with me… gave us a room… we had to walk through an unsafe construction zone… got to room.. and it was occupied…. Had to go back down .. wait for another room… eventually got one but 2 smaller beds than I paid for … loud construction first thing in the morning
2
Jay
18 Aug 2025
·
Stayed 2 nights
We had booked 2 queen beds, upon arrival we went to check in and were told two doubles or come back at 3 and get two queens. So we went back at 3 and were told yes two queens until payment was completed then they said two doubles. So we asked for a refund and was told only 1 night out of two would be refunded. But I wasn't ok with that being lied too twice. Eventually we were given a full refund and then booked a beautiful suite elsewhere.
We had booked 2 queen beds, upon arrival we went to check in and were told two doubles or come back at 3 and get two queens. So we went back at 3 and were told yes two queens until payment was completed then they said two doubles. So we asked for a refund and was told only 1 night out of two would be refunded. But I wasn't ok with that being lied too twice. Eventually we were given a full refund and then booked a beautiful suite elsewhere.
8
Kevin
22 Jun 2025
·
Stayed 1 night
Older motel but easy to check in and friendly staff.
Older motel but easy to check in and friendly staff.
2
Gordon
3 Jul 2025
·
Stayed 1 night
I would have rated 4 stars because of getting a great rate, great coffee, great parking, and acceptable level of shabbiness relative to price. However, an extra charge appeared on my visa statement from Capri and I was unable to have it resolved through the hotel. The first day that I reported the unexplained charge via telephone, no response. Second day, I spoke to the manager, emailed him as instructed, confirmed my phone number, and he said he would respond within hours. No response in 24 hours. I then reported/disputed the charge with my credit card company and it was promptly reversed. I still haven't heard from Capri for an explanation. I would recommend always getting a printed receipt on checkout and if unexplained charges appear, just report them to your credit card company.
I would have rated 4 stars because of getting a great rate, great coffee, great parking, and acceptable level of shabbiness relative to price. However, an extra charge appeared on my visa statement from Capri and I was unable to have it resolved through the hotel. The first day that I reported the unexplained charge via telephone, no response. Second day, I spoke to the manager, emailed him as instructed, confirmed my phone number, and he said he would respond within hours. No response in 24 hours. I then reported/disputed the charge with my credit card company and it was promptly reversed. I still haven't heard from Capri for an explanation. I would recommend always getting a printed receipt on checkout and if unexplained charges appear, just report them to your credit card company.
4
Sonya
18 Sept 2025
·
Stayed 5 nights
Check in took longer than an hour. Lobby and hallways a mess with renovations and no cleaning done. Same mess at heck in was there at checkout and more. Room was open when entering after check in. Painters tape everywhere. Someone’s lunch was left in the room. Credit card machine did not work. Needed a walker accessible room but the hall was littered with dry clothes, painting supplies and other renovation material. Very noisy from renovations ongoing at all hours. Very disappointing stay. 5 nights of very restless sleep and days filled with worry if my room would be entered due to doors being left open for renovations. Garbage strewn outside front door and never picked up. Worst hotel experience ever.
Check in took longer than an hour. Lobby and hallways a mess with renovations and no cleaning done. Same mess at heck in was there at checkout and more. Room was open when entering after check in. Painters tape everywhere. Someone’s lunch was left in the room. Credit card machine did not work. Needed a walker accessible room but the hall was littered with dry clothes, painting supplies and other renovation material. Very noisy from renovations ongoing at all hours. Very disappointing stay. 5 nights of very restless sleep and days filled with worry if my room would be entered due to doors being left open for renovations. Garbage strewn outside front door and never picked up. Worst hotel experience ever.
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AI-generated summary based on recent guest reviews
Location
Convenient, walkable location near downtown, restaurants, and Highway 16. A few guests had trouble finding the property due to name changes or limited signage.
Related guest reviews
8
Janice
31 Jul 2025
·
Stayed 1 night
It would have been nice to know the name of the hotel (and sign) changed - we had to go in and ask if we found the right place
It would have been nice to know the name of the hotel (and sign) changed - we had to go in and ask if we found the right place
4
Diana
6 Aug 2025
·
Stayed 1 night
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
8
Robert
10 Jun 2024
·
Stayed 7 nights
Walking distance to almost everything, comfortable beds and convenient parking. Prices were fair.
Walking distance to almost everything, comfortable beds and convenient parking. Prices were fair.
10
Flavia
26 Jul 2025
·
Stayed 1 night
It is a good motel, clean, comfy beds, great for the price and next to the Highway 16. It accepts pets.
It is a good motel, clean, comfy beds, great for the price and next to the Highway 16. It accepts pets.
8
Barbara
28 Aug 2024
·
Stayed 1 night
Good room, clean and had a fridge. Fairly quiet and continental b'fast included. Food nearby, by phone, Boston Pizza delivered to the room. Wine and beer store across the hwy 16. Easy to walk to in 2 mins.
Good room, clean and had a fridge. Fairly quiet and continental b'fast included. Food nearby, by phone, Boston Pizza delivered to the room. Wine and beer store across the hwy 16. Easy to walk to in 2 mins.
6
Michelle
19 Jun 2025
·
Stayed 1 night
Nice little motel. Brand new carpet in our room. Free breakfast included pancakes, muffins, yogurt, coffee, cereal. Great location. Was able to walk to dinner.
Nice little motel. Brand new carpet in our room. Free breakfast included pancakes, muffins, yogurt, coffee, cereal. Great location. Was able to walk to dinner.
10
JAMIE
6 Aug 2025
·
Stayed 1 night
Central location friendly staff
Central location friendly staff
8
Cecil
4 Apr 2025
·
Stayed 1 night
Access to downtown amenities, easy walking.
Access to downtown amenities, easy walking.
8
Rosely
26 May 2025
·
Stayed 1 night
There are plenty of restaurants within walking distance
There are plenty of restaurants within walking distance
10
Melody
5 Aug 2024
·
Stayed 1 night
I stopped here for one night and decided to stay here for the rest of the 10 days I need to be in Smithers. The manager kindly found me another room more suitable for a longer stay. Breakfast is nice too. Everything clean, quiet, and comfortable. Lots of restaurants and grocery stores, Main Street, all very walkable from the Capri.
I stopped here for one night and decided to stay here for the rest of the 10 days I need to be in Smithers. The manager kindly found me another room more suitable for a longer stay. Breakfast is nice too. Everything clean, quiet, and comfortable. Lots of restaurants and grocery stores, Main Street, all very walkable from the Capri.
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AI-generated summary based on recent guest reviews
Dining
Continental breakfast is included but frequently very basic and inconsistently stocked; coffee is often appreciated. Some guests found it adequate, others skipped it.
Related guest reviews
6
Julie
1 Aug 2025
·
Stayed 1 night
Pretty run down. AC did not work but staff quickly responded helpfully. The room was in fair condition. There was grab and go breakfast with limited option. Upside: opens at 5 am and good coffee machine.
Pretty run down. AC did not work but staff quickly responded helpfully. The room was in fair condition. There was grab and go breakfast with limited option. Upside: opens at 5 am and good coffee machine.
4
Steve
12 Aug 2025
·
Stayed 1 night
Construction debris in the hallway. A pail of something toxic with warning symbols next to our door. Holes in our walls that were poorly patched and unpainted. Back exit was wide open through construction area. Front desk staff was also trying to stock breakfast, which meant that breakfast didn’t get stocked. We had originally planned to stay there again on our return and decided to cancel. Baseboards missing in our room. Dirty handprints on the wall. Some of the towels were dirty. Need I continue? I think you get the message. If you ever wondered what it would be like to work on a rig and stay in camp, check this place out.
Construction debris in the hallway. A pail of something toxic with warning symbols next to our door. Holes in our walls that were poorly patched and unpainted. Back exit was wide open through construction area. Front desk staff was also trying to stock breakfast, which meant that breakfast didn’t get stocked. We had originally planned to stay there again on our return and decided to cancel. Baseboards missing in our room. Dirty handprints on the wall. Some of the towels were dirty. Need I continue? I think you get the message. If you ever wondered what it would be like to work on a rig and stay in camp, check this place out.
6
willem
17 Aug 2025
·
Stayed 1 night
Motel name on Expedia did not match name displayed at motel, and from the curb, the hotel appeared closed, so I thought I was at the wrong place. It is undergoing renovations. Free breakfast, but very basic.
Motel name on Expedia did not match name displayed at motel, and from the curb, the hotel appeared closed, so I thought I was at the wrong place. It is undergoing renovations. Free breakfast, but very basic.
10
kym
14 Sept 2024
·
Stayed 1 night
Breakfast was good. Cereal, toast, yogurt, muffins, oatmeal, coffee, tea. Basic but better than going to a restaurant that early. Room was clean and beds were comfy. Would definitely stay again.
Breakfast was good. Cereal, toast, yogurt, muffins, oatmeal, coffee, tea. Basic but better than going to a restaurant that early. Room was clean and beds were comfy. Would definitely stay again.
4
Terry
29 Aug 2025
·
Stayed 1 night
The toilet paper holder fell off when touched. The towel bar fell off when touched. The coffee maker was missing parts so could not be used to make coffee. The TV did not work as not connected to anything. The continental breakfast had hard boiled eggs at room temperature, not on ice as they should be kept. They people we were traveling with had no pillows in there room. No TV at all in the room. A light hanging by wires. Yes the hotel was under renovation but they should not have been accepting guest as they were clearly not ready to properly have people staying there
The toilet paper holder fell off when touched. The towel bar fell off when touched. The coffee maker was missing parts so could not be used to make coffee. The TV did not work as not connected to anything. The continental breakfast had hard boiled eggs at room temperature, not on ice as they should be kept. They people we were traveling with had no pillows in there room. No TV at all in the room. A light hanging by wires. Yes the hotel was under renovation but they should not have been accepting guest as they were clearly not ready to properly have people staying there
6
harpreeti
9 Aug 2025
·
Stayed 2 nights
Overall it wasn’t too bad but It’s undergoing renovations and it’s quite filthy and unsafe at the moment. We kept scraping ourselves from the undone panelling along around the floor and metal popping out of the bed base. The breakfast was nice and the staff was friendly.
Overall it wasn’t too bad but It’s undergoing renovations and it’s quite filthy and unsafe at the moment. We kept scraping ourselves from the undone panelling along around the floor and metal popping out of the bed base. The breakfast was nice and the staff was friendly.
8
Terrence
21 Feb 2025
·
Stayed 1 night
Bfast a little sparse but certainly better than nothing. We would stay again. Thanx
Bfast a little sparse but certainly better than nothing. We would stay again. Thanx
6
William
5 Jun 2025
·
Stayed 1 night
Okay place for a night. Terrible breakfast.
Okay place for a night. Terrible breakfast.
4
Tara
12 Jul 2025
·
Stayed 7 nights
Location is good, walking distance to town. Continental breakfast is really bad, not many options, didn’t appear to be very clean. Some days there was toast but nothing to put on it. No fresh fruit. There was a package of oatmeal one day then never saw that again. I guess they don’t make up the room during your stay unless you ask them to. I could go on but I think you get the point.
Location is good, walking distance to town. Continental breakfast is really bad, not many options, didn’t appear to be very clean. Some days there was toast but nothing to put on it. No fresh fruit. There was a package of oatmeal one day then never saw that again. I guess they don’t make up the room during your stay unless you ask them to. I could go on but I think you get the point.
8
Jannie
3 Dec 2023
·
Stayed 2 nights
The room was very clean and quiet. The staff were friendly and accommodating. I enjoyed the breakfast selection, especially the coffee choices.
The room was very clean and quiet. The staff were friendly and accommodating. I enjoyed the breakfast selection, especially the coffee choices.
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AI-generated summary based on recent guest reviews
10
Dave
17 Jan 2023
·
Stayed 1 night
Nothing spectacular - had a very very late arrival due to travel conditions - very friendly check in
Nothing spectacular - had a very very late arrival due to travel conditions - very friendly check in
6
Taya
29 Jan 2022
·
Stayed 1 night
Na
Na
Property policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Capri Motor inn
Is parking available at the property?
Free self parking is available on-site.
Does the hotel allow pets?
Yes, the property is pet friendly. Specific pet policies, including fees and maximum numbers, are not detailed.
What are the standard check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability and costs are not specified.
Where is the hotel located in relation to key landmarks?
The property is centrally located in Smithers, a 5-minute walk from Bulkley Valley Museum and a 3-minute drive from Smithers Golf & Country Club. It is 1.5 miles from Ski Smithers and 2.4 miles from Smithers Par 3 & RV.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 137.15011639846801USD
- 2026-10-23: 140.11768039749145USD
- 2026-10-24: 132.704811355896USD
- 2026-10-25: 114.89941024856566USD
- 2026-10-26: 114.7177195135498USD
- 2026-10-27: 114.7177195135498USD
- 2026-10-28: 114.7177195135498USD
- 2026-10-29: 114.7177195135498USD
- 2026-10-30: 114.89941024856566USD
- 2026-10-31: 114.89941024856566USD
- 2026-11-01: 114.89941024856566USD
- 2026-11-02: 114.89941024856566USD
- 2026-11-03: 114.89941024856566USD
- 2026-11-04: 114.89941024856566USD
- 2026-11-05: 114.89941024856566USD
- 2026-11-06: 110.46622134429931USD
- 2026-11-07: 103.04124472099303USD
- 2026-11-08: 95.64049181770324USD
- 2026-11-09: 103.04124472099303USD
- 2026-11-10: 103.04124472099303USD
- 2026-11-11: 103.04124472099303USD
- 2026-11-12: 103.04124472099303USD
- 2026-11-13: 103.04124472099303USD
- 2026-11-14: 117.8669742475891USD
- 2026-11-15: 92.6729278186798USD
- 2026-11-16: 103.04124472099303USD
- 2026-11-17: 103.04124472099303USD
- 2026-11-18: 103.04124472099303USD
- 2026-11-19: 77.09622018859862USD
- 2026-11-20: 103.04124472099303USD
- 2026-11-21: 103.04124472099303USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 107.31696661026USD
- 2026-11-28: NO DATA
- 2026-11-29: 76.97509303192138USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: 100.0736807219696USD
- 2026-12-05: 100.0736807219696USD
- 2026-12-06: 85.99892074226379USD
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: 85.99892074226379USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: 76.89030573356628USD
- 2026-12-18: 82.37728207641601USD
- 2026-12-19: NO DATA
- 2026-12-20: 74.49202910301209USD
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
Popular amenities
General
Room service
Restaurant
Pet friendly
Air conditioned
Non-smoking rooms
Refrigerator
Coffee/Tea maker
Microwave
Hair dryer
Allergy-free room available
Vending machines
Kitchenette
Services
24-hour reception
Meeting rooms
Photocopier
Designated smoking area
Internet
Free wi-fi