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Novotel Bangkok Platinum Pratunam - Check-in/check-out kiosk
Novotel Bangkok Platinum Pratunam - Room
Novotel Bangkok Platinum Pratunam - Room
Novotel Bangkok Platinum Pratunam - View from room
Novotel Bangkok Platinum Pratunam - Pool

Novotel Bangkok Platinum Pratunam

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet acces...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Novotel Bangkok Platinum Pratunam stands out for its central location by Platinum Mall and walkable access to major shopping, with generally friendly staff, comfortable rooms, and a breakfast buffet many guests rate highly.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Mixed

Location

Central

Dining

Inconsistent

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8

Soraya

IAN-logo

3 weeks ago

·

Stayed 2 nights

Clean & modern hotel strategically located above Platinum mall in Bangkok & near Centralworld mall. Breakfast selection is great with mediterranean spread for vegetarians. However, the frosted glass wall separating the shower & room is quite see through & I think it's only appropriate for couples. They should install a curtain or replace the glass with a proper wall. I stayed with a friend & it was awkward. Because of this, I won't stay here again until they change the glass wall.
Clean & modern hotel strategically located above Platinum mall in Bangkok & near Centralworld mall. Breakfast selection is great with mediterranean spread for vegetarians. However, the frosted glass wall separating the shower & room is quite see through & I think it's only appropriate for couples. They should install a curtain or replace the glass with a proper wall. I stayed with a friend & it was awkward. Because of this, I won't stay here again until they change the glass wall.
10

Jefferson

IAN-logo

3 weeks ago

·

Stayed 3 nights

Very good location and very nice room
Very good location and very nice room
10

DOROTHY

IAN-logo

19 Apr 2026

·

Stayed 5 nights

Excellent hotel. Came during Songkran with family.
Excellent hotel. Came during Songkran with family.
4

David

IAN-logo

19 Apr 2026

·

Stayed 2 nights

I am always using my name. David Chan for hotel check in for the last 10 over years. This hotel staff questioned me and asked why my passport does not show David Chan but my dialect name Chan Eng Seng. I explained to her I stayed this Novotel before for many times does not have any issues checking in and I shown my booking number/ details and my name card which shown David Chan. She insisting me contact Hotels.com to get verification. I tried to contact hotels.com but its chat messages which I your staff took long time to respond and could not solve my issue with the hotel. I wasted a long time at check in counter. I am disappointed with hotels.com too for slow respond and could not like have an agent to call back. Really disappointed………
I am always using my name. David Chan for hotel check in for the last 10 over years. This hotel staff questioned me and asked why my passport does not show David Chan but my dialect name Chan Eng Seng. I explained to her I stayed this Novotel before for many times does not have any issues checking in and I shown my booking number/ details and my name card which shown David Chan. She insisting me contact Hotels.com to get verification. I tried to contact hotels.com but its chat messages which I your staff took long time to respond and could not solve my issue with the hotel. I wasted a long time at check in counter. I am disappointed with hotels.com too for slow respond and could not like have an agent to call back. Really disappointed………
10

Ismawati

IAN-logo

6 Apr 2026

·

Stayed 4 nights

Friendly and helpful staff, clean room, great distance to malls and eateries.
Friendly and helpful staff, clean room, great distance to malls and eateries.
220 Petchaburi Road, Ratchathewi, Thanon Phetchaburi, Bangkok, Bangkok (and vicinity), Thailand

Location

With a stay at Novotel Bangkok Platinum Pratunam in Bangkok (Bangkok City Centre), you'll be steps from Pratunam Market and Platinum Fashion Mall. This family-friendly hotel is 0.5 mi (0.8 km) from CentralWorld and 0.4 mi (0.7 km) from Erawan Shrine.

Pratunam Market(0.1 Miles)

Platinum Fashion Mall(0.1 Miles)

Baiyoke Tower II(0.4 Miles)

Erawan Shrine(0.4 Miles)

CentralWorld(0.5 Miles)

Central Chidlom Department Store(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site.

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately THB 420 per person.

No pets and no service animals are allowed at this property.

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available, and arrangements can be made through the property.

The property offers limited wheelchair accessibility, including elevators and step-free entrances.

The property is located steps from Pratunam Market and Platinum Fashion Mall, approximately 0.5 mi from CentralWorld and 0.4 mi from Erawan Shrine.

Yes, there is an outdoor swimming pool available, and it operates seasonally.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of THB 1600 per night, and advance request or confirmation is required.

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Instant AI responses are based on hotel information

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