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Grand Jatra Hotel Pekanbaru - Image 1
Grand Jatra Hotel Pekanbaru - Image 2
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Grand Jatra Hotel Pekanbaru


Amenities

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Guest reviews

Facilities

7

Cleanliness

6.8

Rooms

6.9

Service

7

Location

7.2

Dining

6.9

2

Asim

IAN-logo

29 Dec 2025

·

Stayed 1 night

Poor service. very hard to contact the hotel.
Poor service. very hard to contact the hotel.

8

Nie

EXP-logo

21 Dec 2025

·

Stayed 1 night

Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.
Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.

4

Chang Ming, Carey

EXP-logo

6 Oct 2022

·

Stayed 4 nights

My toilet was flooded with water. Drainage was stuck
My toilet was flooded with water. Drainage was stuck

4

Tomokazu

IAN-logo

21 Aug 2025

·

Stayed 1 night

外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。
外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。

4

Mario

EXP-logo

10 Jul 2022

·

Stayed 1 night

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!

Jl. Tengku Zainal Abidin No 1 Komplek Mal Pekanbaru, Pekanbaru, Indonesia

Location

Located in Pekanbaru, Grand Jatra Hotel Pekanbaru is in the city center and near the airport. Pekan Baru Mall and Ciputra Seraya Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senapelan Tunjuk Ajar Integritas Park and Pekanbaru Lake.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 00:00


FAQs

Complimentary parking is available for guests at the hotel.


A complimentary breakfast is offered daily, ensuring guests start their day with a delicious meal.


No pets and no service animals are allowed at this property.


Check-in time starts at 14:00 and ends at 00:00. Check-out time is until 00:00. Early or late check-in/check-out may be available upon request.


Yes, an airport shuttle service is available at a fee of IDR 300000 per vehicle (one-way, maximum occupancy 3).

The hotel features step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.


The hotel is located in the city center of Pekanbaru, near the airport and key shopping areas like Pekan Baru Mall and Ciputra Seraya Mall.


Yes, the hotel features two outdoor swimming pools, including a seasonal outdoor pool, providing a refreshing retreat for guests.


Children 1 year old and younger can stay for free when occupying the parent or guardian's room using existing bedding.


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