Name: Hotel Serena Suite
Address: Parcela 2 Lote 3C, Ruta 5 Norte - Kilometro 470, La Serena, Chile, La Serena, Elqui Province, Chile
Rating: 7.5

Guest reviews

7.5

Good

Based on 1,344 verified reviews

Facilities

7.7

Cleanliness

8.6

Rooms

7.3

Service

8.5

Location

7.4

Dining

7.4

Who stays here?

Business

25%

Couple

36%

Family

30%

Group

7%

6

tora

Feb 25, 2026

·

Stayed 1 night

The staff was not that friendly and we didn’t get a nice welcome. We asked basic questions about gym and other stuff and didn’t get much detail answer. No facial expression from the girl in reception but the older guy was nice. Nice area and pool! Ok room!

10

Jorge

Mar 24, 2025

·

Stayed 2 nights

Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.

8

José Luis

Jan 18, 2026

·

Stayed 6 nights

Si es bastante buena para la familia. Es muy baja si, pero para niños ideal. Está lejos de tiendas, pero cerca del mall y supermercado. Si quieres artesanías o ir a la playa debes moverte en auto.

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10

Katherine

Sep 22, 2025

·

Stayed 1 night

Muy bueno

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8

Sieglinde

Aug 24, 2025

·

Stayed 3 nights

Gut war: Dass sehr freundliche Personal. Die Heizung im Zimmer. Schneller Laundry Service. Nicht gut war: Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel. Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.

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Parcela 2 Lote 3C, Ruta 5 Norte - Kilometro 470, La Serena, Chile

Location

When you stay at HOTEL SERENA SUITE in La Serena, you'll be connected to the convention center, within a 5-minute drive of Mall Plaza La Serena and Observatorio Turístico Collowara. This hotel is 1.1 mi (1.8 km) from La Portada Stadium and 1.1 mi (1.8 km) from Puerta del Mar Mall.

Mall Plaza La Serena(0.6 miles)

Observatorio Turístico Collowara(1 miles)

La Portada Stadium(1 miles)

Cuatro Esquinas Beach(1.1 miles)

Puerta del Mar Mall(1.2 miles)

Casa Carmona(1.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Yes, pets are allowed with a fee of CLP 29,750 per pet per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel has limited wheelchair accessibility. It features step-free entrances and accessible facilities in public areas.

The hotel is located within a 5-minute drive of Mall Plaza La Serena and Observatorio Turístico Collowara. It is approximately 1.1 miles from La Portada Stadium and Puerta del Mar Mall.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Operational hours are not specified.

Hotel Serena Suite

Amenities

Property description

Book on Vio

Guest reviews