Hotel Emma

Name: Hotel Emma
Address: Prästgatan 31, Östersund, Sweden, Östersund, Jamtland County, Sweden
Rating: 9.07

"Loved the spacious bathroom"

"Delicious food"

"Great location"

"Immaculate rooms"

"Well-sized rooms"

"Welcoming staff"

Amenities

Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Cycling
Luggage Storage
Allergy-Free Room Available

Show all

Property description

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

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Guest reviews

9.1

Superb

Based on 1,207 verified reviews

Who stays here?

Business

22%

Couple

38%

Family

19%

Group

13%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, Hotel Emma is praised for its warm, personal service and very central pedestrian street location, while the older building brings quirks like dated decor and occasional noise, and practical considerations around access can affect some stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

sean

Oct 25, 2025

·

Stayed 6 nights

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

10

Andrii

Oct 18, 2025

·

Stayed 1 night

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

10

Anna

Aug 26, 2025

·

Stayed 1 night

We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.

10

Michael

Aug 18, 2025

·

Stayed 1 night

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.

8

Sergey

Jul 2, 2025

·

Stayed 1 night

Frendly staff.

Prästgatan 31, Östersund, Sweden

Location

With a stay at Hotel Emma in Östersund, you'll be just steps from Stadsmuseum and Kärnan Östersund. This hotel is 0.2 mi (0.4 km) from Badhusparken and 0.2 mi (0.4 km) from Ostersund Town Hall.

Stadsmuseum(0.1 miles)

Kärnan Östersund(0.2 miles)

Ostersund Town Hall(0.2 miles)

Mittpunkten Mall(0.2 miles)

Badhusparken(0.2 miles)

Östersund Centrum(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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