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Hotel Emma

$115

/ night

Avg. for September

Hotel Emma - Image 1

Hotel Emma - Room

Hotel Emma - Room

Hotel Emma - Reception

Hotel Emma - Bathroom

Select dates to see prices and availability

$115

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Emma average $89 in April, the cheapest month, and $147 in July, the most expensive, based on the last 12 months.

Average nightly price at Hotel Emma by month, last 12 months (USD)
Month	Average price
January	$90
February	$135
March	$129
April	$89
May	$98
June	$118
July	$147
August	$128
September	$115
October	$108
November	$134
December	$142

Most expensive: July (~$147)

Cheapest: April (~$89)

About this property

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Cycling
Luggage Storage
Allergy-Free Room Available

Location

Prästgatan 31, Östersund, Sweden

Stadsmuseum (0.1 miles)

Kärnan Östersund (0.2 miles)

Ostersund Town Hall (0.2 miles)

Mittpunkten Mall (0.2 miles)

Badhusparken (0.2 miles)

Östersund Centrum (0.3 miles)

More location info

Guest reviews

9.1

Superb

Based on 1,207 verified reviews

Who stays here?

Business

22%

Couple

38%

Family

19%

Group

13%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, Hotel Emma is praised for its warm, personal service and very central pedestrian street location, while the older building brings quirks like dated decor and occasional noise, and practical considerations around access can affect some stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across the reviews, Hotel Emma is praised for its warm, personal service and very central pedestrian street location, while the older building brings quirks like dated decor and occasional noise, and practical considerations around access can affect some stays.

Rooms are generally clean and comfortable, with several noting spacious layouts and good beds. Most diners love the varied, local breakfast, though a few stayed when it was served off site and found it limited or cramped. Access and parking can be inconvenient, with entry stairs before the elevator, no drive-up arrival, and nearby paid garages that are sometimes full or confusing. Expect a friendly, central, character stay with some practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: access involves stairs before reaching the elevator, and there is no on-site parking, with guests using nearby paid garages that can be inconvenient. Complimentary coffee/fika and after-hours self-check-in are appreciated touches.

Related guest reviews

8

Jill

May 13, 2025

·

Stayed 1 night

Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.

Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.

10

PeterB.

Nov 14, 2025

·

Stayed 2 nights

Allt OK, men något besvärlig ingångstrappa (och ingen hiss mot gatan).

Allt OK, men något besvärlig ingångstrappa (och ingen hiss mot gatan).

8

Svein

Dec 29, 2024

·

Stayed 2 nights

Ingen egen parkering. Henvises til parkeringskjelker i nærhet men må betale selv. 150 kr i døgnet.

Ingen egen parkering. Henvises til parkeringskjelker i nærhet men må betale selv. 150 kr i døgnet.

6

Eva

Jul 2, 2025

·

Stayed 1 night

Slitent hotell og parkering altfor langt unna

Slitent hotell og parkering altfor langt unna

4

Sigurd Arnfinn

Jul 8, 2025

·

Stayed 1 night

Vansker med innsjekk, låst inngang. Fant ikke bortgjemt heis..

Vansker med innsjekk, låst inngang. Fant ikke bortgjemt heis..

8

Rolf

Jul 11, 2025

·

Stayed 1 night

Bra hotell, reser med min Far som har lite problem i trappor och det är lite besvärligt att komma åt hissen från bakgården. Jättefin frukost, allt som behövs och ett extra plus för färskpressad apelsinjuice

Bra hotell, reser med min Far som har lite problem i trappor och det är lite besvärligt att komma åt hissen från bakgården. Jättefin frukost, allt som behövs och ett extra plus för färskpressad apelsinjuice

10

Janne Irene

Mar 27, 2023

·

Stayed 2 nights

Veldig hyggelig hotell med sentral beliggenhet. Parkering i parkeringshus like ved. Hyggelig personale, veldig bra frokost og gode senger.

Veldig hyggelig hotell med sentral beliggenhet. Parkering i parkeringshus like ved. Hyggelig personale, veldig bra frokost og gode senger.

6

Heidi

Jul 19, 2025

·

Stayed 1 night

Et eldre hotell med veldig serviceinnstilt personale. Beliggenheten midt i byens gågate, noe som var litt tungvint i forhold til parkering og forflytning av bagasje i hetebølgen. Ved ankomst må man trykke på en ringeklokke, døren blir åpnet og det er en ganske bratt trapp opp en etasje. Deretter heis videre opp til rommene. Koselige rom , oppholdsrom og frokokostrom. Tilgjengelig kaffe og kaker er en hyggelig gest ! Personalet berømmes for sin gode service !!

Et eldre hotell med veldig serviceinnstilt personale. Beliggenheten midt i byens gågate, noe som var litt tungvint i forhold til parkering og forflytning av bagasje i hetebølgen. Ved ankomst må man trykke på en ringeklokke, døren blir åpnet og det er en ganske bratt trapp opp en etasje. Deretter heis videre opp til rommene. Koselige rom , oppholdsrom og frokokostrom. Tilgjengelig kaffe og kaker er en hyggelig gest ! Personalet berømmes for sin gode service !!

10

Janice

Apr 27, 2025

·

Stayed 1 night

Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is

Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is

10

Anne

Mar 29, 2024

·

Stayed 1 night

Fantastisk frokost. Meget bra beliggenhet. Litt vanskelig å finne fordi vi ikke kunne kjøre helt frem.

Fantastisk frokost. Meget bra beliggenhet. Litt vanskelig å finne fordi vi ikke kunne kjøre helt frem.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with many describing rooms as very clean and well maintained. Housekeeping receives repeat compliments.

Related guest reviews

10

Tomas

Jan 10, 2023

·

Stayed 2 nights

Fin frukost, Fantastisk personal, rent o fräscht. Hotell Emma ett bra exempel på hur man sköter ett gammalt hotell och bemöter sina kunder. Inte världens bästa och nyaste hotell eller inredning men allt fungerar är rent och fräscht. Fantastisk personal som hela tiden gör allt för gästens bästa. Har rest i 30 år allt från lyxiga 5-stjärninga hotell till vandrarhem och det är oftast personalen och hotellledningen som gör vistelsen bra eller dålig. Här har man lyckats! Tack för tre fina dagar.

Fin frukost, Fantastisk personal, rent o fräscht. Hotell Emma ett bra exempel på hur man sköter ett gammalt hotell och bemöter sina kunder. Inte världens bästa och nyaste hotell eller inredning men allt fungerar är rent och fräscht. Fantastisk personal som hela tiden gör allt för gästens bästa. Har rest i 30 år allt från lyxiga 5-stjärninga hotell till vandrarhem och det är oftast personalen och hotellledningen som gör vistelsen bra eller dålig. Här har man lyckats! Tack för tre fina dagar.

10

Mona

Aug 16, 2024

·

Stayed 3 nights

Rent och välstädat, vilket jag tycker är det viktigaste. Man har också tänkt till när det gäller vad gäster kan behöva, såsom skohorn, hårtork och småsaker som tops och bomullspads. Ingenting saknades.

Rent och välstädat, vilket jag tycker är det viktigaste. Man har också tänkt till när det gäller vad gäster kan behöva, såsom skohorn, hårtork och småsaker som tops och bomullspads. Ingenting saknades.

8

Anette

Aug 5, 2023

·

Stayed 1 night

Rent och snyggt

Rent och snyggt

6

Vanja

Jun 17, 2025

·

Stayed 1 night

Rent och snyggt

Rent och snyggt

10

Cecilia

Oct 2, 2023

·

Stayed 2 nights

Centralt läge. Välstädat rum , god frukost och trevlig personal. Sköna sängar .

Centralt läge. Välstädat rum , god frukost och trevlig personal. Sköna sängar .

8

Per Ove

Jul 6, 2025

·

Stayed 3 nights

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

10

Kerstin

Jan 18, 2026

·

Stayed 1 night

Mysigt hotell, rent och snyggt och trevlig personal.

Mysigt hotell, rent och snyggt och trevlig personal.

10

sean

Oct 25, 2025

·

Stayed 6 nights

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

10

Andrii

Oct 18, 2025

·

Stayed 1 night

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

10

Rickard

Sep 1, 2023

·

Stayed 2 nights

Hotell Emma är inte det finaste hotellet jag bott på men sköna sängar, otroligt fin frukost, rent, trevlig personal och mitt i centrum. Jag som reser mycket är det viktigt med dessa kriterier och jag behöver inte bubbelpool och bar. Om jag skulle säga något är att det är lite slitet men där av inte så det stör.

Hotell Emma är inte det finaste hotellet jag bott på men sköna sängar, otroligt fin frukost, rent, trevlig personal och mitt i centrum. Jag som reser mycket är det viktigt med dessa kriterier och jag behöver inte bubbelpool och bar. Om jag skulle säga något är att det är lite slitet men där av inte så det stör.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with good beds and some useful in-room amenities, but the decor is dated in places and some bathrooms are small. A few guests report street or venue noise and slow or delayed hot water.

Related guest reviews

6

Lena

Oct 7, 2023

·

Stayed 1 night

Ett trevligt hotell med perfekt läge i centrum. Personligt och med sköna sängar. Nackdelarna är att det var lite bullrigt av kylskåp, ventilation och gatulivet. Det tog evigheter innan det kom varmvatten i duschen. En fin frukostbuffé förstördes av det dåliga brödutbudet, endast mycket sött matbröd fanns att få.

Ett trevligt hotell med perfekt läge i centrum. Personligt och med sköna sängar. Nackdelarna är att det var lite bullrigt av kylskåp, ventilation och gatulivet. Det tog evigheter innan det kom varmvatten i duschen. En fin frukostbuffé förstördes av det dåliga brödutbudet, endast mycket sött matbröd fanns att få.

4

Thomas

Feb 5, 2024

·

Stayed 2 nights

Kaldt rom, tok laaaang tid før det ble varmt vann til å dusje i.

Kaldt rom, tok laaaang tid før det ble varmt vann til å dusje i.

10

Anders

Feb 6, 2026

·

Stayed 1 night

Trevligt rum med bra sängar

Trevligt rum med bra sängar

8

Per Ove

Jul 6, 2025

·

Stayed 3 nights

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

6

Ann-Charlotte

Oct 21, 2025

·

Stayed 1 night

För mycket ljud från gatan

För mycket ljud från gatan

8

Karolina

Jul 28, 2025

·

Stayed 1 night

Enkelt hotell men hade allt man behöver. Vattenkokare, te och kaffe, badrumstillbehör och fläkt. Frukostmatsalen är liten men det lokala utbudet fantastiskt. Våfflorna mwd hjortronsylt satte pricken över i.

Enkelt hotell men hade allt man behöver. Vattenkokare, te och kaffe, badrumstillbehör och fläkt. Frukostmatsalen är liten men det lokala utbudet fantastiskt. Våfflorna mwd hjortronsylt satte pricken över i.

4

Magne

Sep 17, 2023

·

Stayed 1 night

Dårlig standard på rommet med maling som flasser av

Dårlig standard på rommet med maling som flasser av

8

Pia

Aug 12, 2025

·

Stayed 2 nights

Det som drog ned betyget på vistelsen var sängarna som borde bytas ut. Möblerna var slitna. Badrummet var fräscht. I övrigt var städningen mycket bra och personalen hjälpsamma och mycket trevliga. Supergod frukost, fräscht och gott.

Det som drog ned betyget på vistelsen var sängarna som borde bytas ut. Möblerna var slitna. Badrummet var fräscht. I övrigt var städningen mycket bra och personalen hjälpsamma och mycket trevliga. Supergod frukost, fräscht och gott.

10

Gary

Nov 27, 2024

·

Stayed 6 nights

This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.

This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.

8

Mats

Oct 15, 2023

·

Stayed 1 night

Väldigt bra frukost. Men lyhörda rum.

Väldigt bra frukost. Men lyhörda rum.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, friendly, and helpful, with smooth self-check-in and staff offering local tips. A few guests mention confusion at the locked entrance or limited attentiveness at an external breakfast venue.

Related guest reviews

10

Tomas

Jan 10, 2023

·

Stayed 2 nights

Fin frukost, Fantastisk personal, rent o fräscht. Hotell Emma ett bra exempel på hur man sköter ett gammalt hotell och bemöter sina kunder. Inte världens bästa och nyaste hotell eller inredning men allt fungerar är rent och fräscht. Fantastisk personal som hela tiden gör allt för gästens bästa. Har rest i 30 år allt från lyxiga 5-stjärninga hotell till vandrarhem och det är oftast personalen och hotellledningen som gör vistelsen bra eller dålig. Här har man lyckats! Tack för tre fina dagar.

Fin frukost, Fantastisk personal, rent o fräscht. Hotell Emma ett bra exempel på hur man sköter ett gammalt hotell och bemöter sina kunder. Inte världens bästa och nyaste hotell eller inredning men allt fungerar är rent och fräscht. Fantastisk personal som hela tiden gör allt för gästens bästa. Har rest i 30 år allt från lyxiga 5-stjärninga hotell till vandrarhem och det är oftast personalen och hotellledningen som gör vistelsen bra eller dålig. Här har man lyckats! Tack för tre fina dagar.

10

Linda

Nov 30, 2024

·

Stayed 3 nights

Super trevlig personal, Både de som jobbade i receptionen och städerskorna var hur trevliga som helst. Frukosten var också fantastisk. Rummet var fräscht och bra städat. Också väldigt bra barnanpassat med många utrymmen som barnen kunde leka på. Rekommenderar varmt detta hotellet!

Super trevlig personal, Både de som jobbade i receptionen och städerskorna var hur trevliga som helst. Frukosten var också fantastisk. Rummet var fräscht och bra städat. Också väldigt bra barnanpassat med många utrymmen som barnen kunde leka på. Rekommenderar varmt detta hotellet!

8

Per Ove

Jul 6, 2025

·

Stayed 3 nights

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

Meget trivelig og hjelpsom betjening, gode senger, nydelig frokost, gammel bygård og dertil litt slitne rom, bad og fellesrom, men meget godt renhold og god størrelse på vårt rom. Lite bad. Perfekt beliggenhet midt i gågata. Et trivelig hotell med hjemmekoselig stemning, som vi mer enn gjerne kommer tilbake til.

4

Sigurd Arnfinn

Jul 8, 2025

·

Stayed 1 night

Vansker med innsjekk, låst inngang. Fant ikke bortgjemt heis..

Vansker med innsjekk, låst inngang. Fant ikke bortgjemt heis..

6

Karen

Oct 9, 2025

·

Stayed 2 nights

Meget sentral beliggenhet.Stort og romslig familierom.Gode senger.Stort og lyst bad.Frokost på bakeri like ved opplevdes ikke like bra. Begrenset tilbud og lite brødmat som ikke var ferskt.Ikke så imøtekommende personalet ved frokost heller.Alt i alt et ok opphold.

Meget sentral beliggenhet.Stort og romslig familierom.Gode senger.Stort og lyst bad.Frokost på bakeri like ved opplevdes ikke like bra. Begrenset tilbud og lite brødmat som ikke var ferskt.Ikke så imøtekommende personalet ved frokost heller.Alt i alt et ok opphold.

10

Michael

Aug 18, 2025

·

Stayed 1 night

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.

10

Elisabeth

Jun 21, 2025

·

Stayed 2 nights

Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.

Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.

10

Ellinor

Nov 19, 2025

·

Stayed 1 night

Venninnetur til Østersund. Ble møtt av en sprudlende dame i resepsjonen. Fikk tildelt rom og mange tips på byferien vår.

Venninnetur til Østersund. Ble møtt av en sprudlende dame i resepsjonen. Fikk tildelt rom og mange tips på byferien vår.

10

sean

Oct 25, 2025

·

Stayed 6 nights

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

10

Andrii

Oct 18, 2025

·

Stayed 1 night

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central on Östersund's pedestrian street, walkable to shops, restaurants, and the station. However, car access and parking are inconvenient due to the pedestrian zone, and a few report street or venue noise at night.

Related guest reviews

6

Jimmy

Jul 12, 2025

·

Stayed 1 night

Det är struligt att hotellet ligger mitt i Östersund på en otillgänglig gågata för bil.

Det är struligt att hotellet ligger mitt i Östersund på en otillgänglig gågata för bil.

8

Göran

Jan 9, 2026

·

Stayed 1 night

Bra läge, sköna sängar

Bra läge, sköna sängar

10

Karin

Sep 24, 2024

·

Stayed 2 nights

Centralt läge så snabbt att promenera från järnvägsstationen! Trevlig frukost i familjeatmosfär!

Centralt läge så snabbt att promenera från järnvägsstationen! Trevlig frukost i familjeatmosfär!

6

claire

Aug 10, 2023

·

Stayed 1 night

Fint rom, sentralt. Heisen knirket og ristet veldig. Karaoke fredag og lørdag i nabobygget, mye støy. Enkel frokost. Parkeringen som kunne tilbys mot et pristillegg var full.

Fint rom, sentralt. Heisen knirket og ristet veldig. Karaoke fredag og lørdag i nabobygget, mye støy. Enkel frokost. Parkeringen som kunne tilbys mot et pristillegg var full.

10

Mikael

Dec 22, 2024

·

Stayed 2 nights

Fantastiskt mysigt hotell mitt i centrala Östersund. Nära till allt och gångavstånd till allt.

Fantastiskt mysigt hotell mitt i centrala Östersund. Nära till allt och gångavstånd till allt.

6

Heidi

Jul 19, 2025

·

Stayed 1 night

Et eldre hotell med veldig serviceinnstilt personale. Beliggenheten midt i byens gågate, noe som var litt tungvint i forhold til parkering og forflytning av bagasje i hetebølgen. Ved ankomst må man trykke på en ringeklokke, døren blir åpnet og det er en ganske bratt trapp opp en etasje. Deretter heis videre opp til rommene. Koselige rom , oppholdsrom og frokokostrom. Tilgjengelig kaffe og kaker er en hyggelig gest ! Personalet berømmes for sin gode service !!

Et eldre hotell med veldig serviceinnstilt personale. Beliggenheten midt i byens gågate, noe som var litt tungvint i forhold til parkering og forflytning av bagasje i hetebølgen. Ved ankomst må man trykke på en ringeklokke, døren blir åpnet og det er en ganske bratt trapp opp en etasje. Deretter heis videre opp til rommene. Koselige rom , oppholdsrom og frokokostrom. Tilgjengelig kaffe og kaker er en hyggelig gest ! Personalet berømmes for sin gode service !!

10

Gary

Nov 27, 2024

·

Stayed 6 nights

This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.

This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.

10

Jimmy

Aug 16, 2025

·

Stayed 1 night

Trevlig personal och läget är alldeles utmärkt då det ligger mitt i city!!

Trevlig personal och läget är alldeles utmärkt då det ligger mitt i city!!

8

Michael

Jul 13, 2025

·

Stayed 2 nights

Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten

Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten

10

Anne

Mar 29, 2024

·

Stayed 1 night

Fantastisk frokost. Meget bra beliggenhet. Litt vanskelig å finne fordi vi ikke kunne kjøre helt frem.

Fantastisk frokost. Meget bra beliggenhet. Litt vanskelig å finne fordi vi ikke kunne kjøre helt frem.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for quality and local products, frequently called fantastic or the best. A minority experienced a simpler off-site breakfast at a nearby café with limited selection or less attentive service.

Related guest reviews

10

niklas

Aug 6, 2024

·

Stayed 2 nights

Underbar frukost! Trevlig personal väldigt central. Ingen lyx men väldigt bra

Underbar frukost! Trevlig personal väldigt central. Ingen lyx men väldigt bra

8

Egil

Nov 23, 2025

·

Stayed 3 nights

Jeg vill dele noen tanker om oppholdet vårt på Hotell Emma. Selv om hotellet i seg selv har mye sjarm, historie og en trivelig atmosfære, som vi satte stor pris på, opplevde vi dessverre en litt skuffende start på dagen. Vi endte opp med å ta frokosten på en nærliggende kafé, som viste seg å være trang og hadde et begrenset utvalg. I tillegg var oppfølgingen fra betjeningen ikke helt på topp. Dette stod i sterk kontrast til de positive anmeldelsene vi hadde lest om en herlig frokostbuffé, som faktisk var en av hovedgrunnene til at vi valgte dette hotellet. Til tross for frokostopplevelsen, vil jeg likevel anbefale Hotell Emma for de som setter pris på sjarmerende atmosfære og historie. Alt i alt var det en blandet opplevelse, men det er jo gjerne slik det er med hoteller.

Jeg vill dele noen tanker om oppholdet vårt på Hotell Emma. Selv om hotellet i seg selv har mye sjarm, historie og en trivelig atmosfære, som vi satte stor pris på, opplevde vi dessverre en litt skuffende start på dagen. Vi endte opp med å ta frokosten på en nærliggende kafé, som viste seg å være trang og hadde et begrenset utvalg. I tillegg var oppfølgingen fra betjeningen ikke helt på topp. Dette stod i sterk kontrast til de positive anmeldelsene vi hadde lest om en herlig frokostbuffé, som faktisk var en av hovedgrunnene til at vi valgte dette hotellet. Til tross for frokostopplevelsen, vil jeg likevel anbefale Hotell Emma for de som setter pris på sjarmerende atmosfære og historie. Alt i alt var det en blandet opplevelse, men det er jo gjerne slik det er med hoteller.

8

Johan

Jan 26, 2025

·

Stayed 3 nights

Frukosten är hotellets hjärta, den är helt suverän med närproducerade produkter. Väldigt tillmötesgående och vänlig personal ett stort plus också.

Frukosten är hotellets hjärta, den är helt suverän med närproducerade produkter. Väldigt tillmötesgående och vänlig personal ett stort plus också.

10

Margareta

Aug 19, 2023

·

Stayed 1 night

Jöttefin frukost! Trevlig serviceinriktad personal

Jöttefin frukost! Trevlig serviceinriktad personal

8

Eva

Jul 13, 2025

·

Stayed 1 night

Charmigt hotell centralt i Östersund. Underbar frukost med många lokala varor(the, marmelader, ostar osv).

Charmigt hotell centralt i Östersund. Underbar frukost med många lokala varor(the, marmelader, ostar osv).

10

Ulla

Sep 9, 2024

·

Stayed 1 night

Ett trevligt hotell på gågatan. Fantastisk god frukost med hembakat bröd och lokalt pålägg m.m.

Ett trevligt hotell på gågatan. Fantastisk god frukost med hembakat bröd och lokalt pålägg m.m.

6

Karen

Oct 9, 2025

·

Stayed 2 nights

Meget sentral beliggenhet.Stort og romslig familierom.Gode senger.Stort og lyst bad.Frokost på bakeri like ved opplevdes ikke like bra. Begrenset tilbud og lite brødmat som ikke var ferskt.Ikke så imøtekommende personalet ved frokost heller.Alt i alt et ok opphold.

Meget sentral beliggenhet.Stort og romslig familierom.Gode senger.Stort og lyst bad.Frokost på bakeri like ved opplevdes ikke like bra. Begrenset tilbud og lite brødmat som ikke var ferskt.Ikke så imøtekommende personalet ved frokost heller.Alt i alt et ok opphold.

10

sean

Oct 25, 2025

·

Stayed 6 nights

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

10

Jeanette

Jul 12, 2025

·

Stayed 1 night

Fantastisk lokal frukost 👍

Fantastisk lokal frukost 👍

10

Jessica

Aug 29, 2023

·

Stayed 1 night

Fantastisk frukost - världsklass!

Fantastisk frukost - världsklass!

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AI-generated summary based on recent guest reviews

10

sean

Oct 25, 2025

·

Stayed 6 nights

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.

10

Andrii

Oct 18, 2025

·

Stayed 1 night

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.

10

Anna

Aug 26, 2025

·

Stayed 1 night

We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.

We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.

10

Michael

Aug 18, 2025

·

Stayed 1 night

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.

8

Sergey

Jul 2, 2025

·

Stayed 1 night

Frendly staff.

Frendly staff.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs about Hotel Emma

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms with a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival for arrangements.

What is the location of the property in relation to key landmarks?

The property is located just steps from Stadsmuseum and Kärnan Östersund, approximately 0.2 miles from Badhusparken and Ostersund Town Hall, and 0.4 miles from Mittpunkten Mall.

What are the policies for guests staying with children?

Children can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of SEK 75 per night, and rollaway beds are available for a fee of SEK 375 per day. Advance request is required for both.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $92	5 $84
6 $69	7 $111	8 $95	9 $97	10 $103	11 $116	12 $157
13 $101	14	15 $116	16 $111	17 $116	18 $116	19 $113
20 $102	21 $118	22 $118	23 $118	24 $118	25 $118	26 $116
27 $102	28 $98	29	30 $176

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.