Hotel Sri Puchong

Very bad experience. On Check-In 1) Booked at Hotel.com S$90.63 (RM288) Upon check-in, Sri Puchong asked me to pay RM320 (S$100.70) as I was considered as walk-in guest eventhough I have booked through Hotel.com because I chose to pay at Sri Puchong instead at Hotel.com. There was a big price gap as there was no price guaranteed at all by Hotel.com. Very disappointed. Room Condition 1) Upon checkin Room#315, it was very smelly due to Smoking & Air-con is very noisy eventhough it is cold enough. About 1.30am, I was awaken by loud noise due to AirCon. I could not sleep after that & I have asked for new Room 2) Transferred to Room#318, AirCon still noisy but a bit quiet than Room#315. No Smoking smell. However, I was shocked as there was a big Cockroach(about 2 inches big) inside toilet & I have to spent my time catching it at wee hour instead on bed. 3) Only 2 Free Parking slots available base on 1st come 1st basic. 4) 3rd Floor Corridor has strong smoke smell. I will never & never book at this hotel again. I am sorry to say that.