Hotel Trabuco

The Room we were allocated( 210) was not fit for purpose! Air Con unit leaking, cracked tiles on floor, bed leg collapsed, no cover plate on light switch to bathroom, light switch to bedroom sparked when turned on. The safe had been shut by someone, probably previos occupants of room and despite reporting this to reception, nothing was done to rectify it! We spent our entire hollday having to go out with all our money and passports, not acceptable. The Hotel was advertised as having a pool, hairdryer and a fridge in the room, bar and restaurant,but none of these facilities were in place. We were( after complaining) moved to another room(206) which was better. I have already been in touch with my Solicitor who is a good friend of mine and I will decide where we go from here depending on your response. I am looking to receive compensation in the form of a full refund. I await your comments

The hotel is not modern but it is very clean and the beds are comfortable. There is an excellent cafe across the street. It is within walking distance of the beach and several restaurants. The BAM bus from/to Alicante stops less than 1 block away. I have stayed here four times and would come back again.

I arrived from Alicante by bus and the bus stop is directly across the street so I did not need to carry luggage far. The hotel is a short walk from the beach but it is not a tourist area so there are no loud parties in the evening. During the day there is traffic noise but not at night. Both Aldi and Lidl are nearby, a short walk. The room was small but clean. The bathroom was not modern but it was clean and there was a lot of hot water for the shower. I have started here twice and would stay here again.

Town

Good friendly staff, easy check-in, clean tidy room, comfy bed, would stay again at an excellent price.