Heart of Gold Hostel & Capsules Berlin

Super

It was my first time in a hostel and let me tell you that was not what I was expecting. Very clean, friendly atmosphere, very helpful, no noise and was a close to main attractions. The breakfast wasn’t great but doesn’t affect.

After I booked this place I red that had some bad reviews so I was a little worried about this place. I booked 3 nights and for me I had a good experience, the communication with their staff was good, the place was clean it has a small kitchenette so I was able to cook some meals. It’s not a 3 or 4 star hotel but I had a goos stay.

Good price and location

I sat myself in the common area and opened a beverage. A beer I had bought in the supermarket. I was told off by a guy in the staff that it wasn’t allowed to. I had to go outside. M’kay. So I did and went to the yard instead. Seconds, the guy below half of my age, came running and yelling after me and sent me with a shouting out onto the street. I was baffled and thought that a staff member should be able to tell and explain a guest the house rules. Without being rude and making me as a guest feeling completely embarrassed.