Is parking available at the property?

Free self parking is available onsite, and it is limited. Parking is on-site and not covered. No reservation is required.

What are the check-in and check-out times?

Check-in time is from 16:00 to 21:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the property in relation to key landmarks?

The property is located in a state park, just steps from Watkins Glen State Park and 8 minutes by foot from Seneca Lake. It is 4.5 miles from Watkins Glen International and 0.2 miles from The Tasting Room.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for staying free are not mentioned.

The Colonial Inn & Creamery in Dix, USA

Average nightly price at The Colonial Inn & Creamery by month, last 12 months (USD)
Month	Average price
January	$118
February	$113
March	$134
April	$113
May	$240
June	$219
July	$213
August	$191
September	$201
October	$288
November	$98
December	$65

What guests think

At The Colonial Inn & Creamery, travellers consistently praise the walkable, central location near Watkins Glen State Park, while feedback is divided on the dated rooms, maintenance issues, and the contactless model that some find convenient and others frustrating.

Noise and light from the street affect some front-facing rooms. Guests frequently enjoy the on-site creamery and occasional pizza options. Overall, it serves as a straightforward base with uneven comfort and support.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site creamery and occasional wood-fired pizza are a popular perk mentioned across reviews. Parking is generally easy, though a few guests found spaces limited or tight.

Related guest reviews

8

John

Sep 25, 2025

·

Stayed 1 night

Super friendly staff. Nice clean room. Easy parking. We were able to leave the car there and walk to the Park despite checking out. ALSO - You can’t beat the free ice cream ❗️

2

Gladys

Oct 4, 2025

·

Stayed 1 night

Parking very limited with tight spaces. Window view, horrible. No TV connection.

10

William

May 27, 2023

·

Stayed 1 night

Manager was outstanding and accommodating, personalized service. Great food recommendations- the ice cream at The creamery was fantastic, made in house. Outstanding experience, will definitely call again!! Thank you!!

8

Rhonda

Sep 18, 2025

·

Stayed 1 night

The owners are fantastic! The ice cream was delicious! You can’t beat the location! The facilities were old fashioned, but well cared for. And I feel they compensated for that with a very reasonable price.

8

Allison

Jul 13, 2025

·

Stayed 1 night

Colonial Inn and Creamery is in a nice central location. The room was clean and equipped with small refrigerator, microwave and toiletries. Check-in was contactless with a door code. Ice cream at the creamery was excellent.

10

elissa

Jul 9, 2025

·

Stayed 1 night

It was very quiet and they made the process for check in and check out seemless. The ice cream onsite was great. Parking was easy and the instructions they provided were very clear about the whole check in process.

10

Deborah

Sep 18, 2025

·

Stayed 1 night

200 yr old hotel with lots of character. Ice cream is great 👍

10

Dan

Sep 29, 2023

·

Stayed 1 night

They have an home made ice cream shop on site, delicious treat! Very convenient for walking in town and especially Watkins Glen State park. Older building and rooms, very well maintained and clean.

10

Susan

May 30, 2023

·

Stayed 3 nights

Great staff. Very convienent! Good ice cream on site. Pizza food shack was okay. Also, on site.

10

Sher

Jul 7, 2023

·

Stayed 2 nights

The original building was constructed in 1837 so this is an interesting historic building. We selected a traditional inn-style room versus a typical hotel room and were not disappointed. The room was very clean and included a tv,refrigerator, microwave, and air conditioning…all in good working condition. A coffee-bar is located in the guest lobby. A creamery (which offers vegan ice cream for those who should avoid dairy) and out-door pizza and grill are on site. The inn is located 5 minutes walking distance from the main entrance to Watkins Glen State Park. The staff is so very friendly and accommodating, From owner, management, house keeping, and food handlers everyone is your friend. What a nostalgic place to stay in Watkins Glen!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some rooms were reported clean, but many noted musty odors, stained or worn carpets, and missed cleaning between stays. Housekeeping during multi-night visits was often absent.

Related guest reviews

10

John

Nov 7, 2025

·

Stayed 1 night

Simple hotel in a good location. Room was clean and comfy. They sent us a door code so we didn't have to worry about the check in time.

2

Jeffrey Allen

Nov 12, 2023

·

Stayed 4 nights

Good location. The room was moldy and musty with lots of cobwebs. Extremely tiny shower. Furnishings were outdated. Not what we expected. We left after one night due to mold and mildew.

4

Georgia

Apr 29, 2025

·

Stayed 1 night

The room I stayed in was clearly not cleaned well, visible dust under the bed and someone’s old socks behind the rolling clothing rack. The bed comforter had dark stains on it and was clearly not clean. The bed was set on two small frames which left a gap in the middle that was unsupported, which would start to collapse when laying in the middle.

6

Stamatia

Aug 8, 2024

·

Stayed 1 night

The Inn is really adorable but definitely needs some updating. The room had beautiful wallpaper, cable tv, and air conditioning but the carpets were torn in spots and they felt dirty. The bathroom floor was also so sticky, my feet were dirty after walking around barefoot. There is also no outlet in the bathroom and there’s no full length mirrors. It is self check in and there wasn’t any people around, it didn’t feel very welcoming. Our mini fridge in our room froze everything we put in overnight. Having the ice cream parlor and room with games and books was a great touch, very old town charm. Location is prime. Walking distance to Watkins Glen State Park, Lake Seneca pier, and lots of restaurants and shops right on the same road. Free and easy parking.

2

Jim

Oct 3, 2025

·

Stayed 4 nights

Room in much needed repair. Sheetrock cracked and broken tiles in bathroom. Floor would make your feet dirty. Shower handle was broken. My room was switched and the air conditioning was broken in that room. Both rooms smelled very musty. I ended up after one night on what was a wedding anniversary trip with my wife. Watkins glen is a nice town and beautiful place. I would recommend avoiding staying here

2

Jose

Sep 2, 2025

·

Stayed 3 nights

What they call contactless checkin means there is no staff, no front desk, no way to contact them. They provided several phone numbers that nobody would answer and was not set up to accept messages. We left a day early because we could not sleep on the broken bed again, rugs were filthy and constant black flys flying around, grounds were not kept up, very cramped room, just could not look past so many things not to normal standards…

6

Tammi

Aug 4, 2025

·

Stayed 1 night

Room number 1, the room was clean but had a moldy, musty smell and since the floor was soft near the door, id assume there was some water damage at some point and that is why it smelled like that. Also a queen bed on top of a full size frame and it causes a dip in the middle of the bed. Other than that everything was fine.

4

tina

Sep 18, 2025

·

Stayed 3 nights

Bed was uncomfortable; floor was filthy; no fan in bathroom; shower stall too smal; no soap dish; only one mirror

6

Nelly

Aug 27, 2023

·

Stayed 2 nights

Room was not clean at time of check in, also garbage truck picked up at 3:00 AM making lots of noise and truck lights right next to the room, not a good experience.

8

Adele

Sep 18, 2025

·

Stayed 1 night

Staff was excellent, Very attentive and helpful. The Inn was very clean and quaint. Would definitely stay there again! Thank you a positive experience for our stay!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with comfort varying from very soft beds to small, cramped showers and fluctuating water temperatures; several guests reported TVs or remotes not working and heating/cooling quirks. Street-facing rooms can be noisy with light bleeding through thin curtains.

Related guest reviews

8

Peggy

Aug 2, 2025

·

Stayed 1 night

We booked a room in the Inn portion of this property. Our room faced the main road, which made it very noisy at night. There is a lot of truck traffic. The Inn also keeps a light on over the front door and it shined brightly through the thin curtains. The room was a decent size, but it lacks reading lights by the bed and there is no place to sit except for on the bed. Our TV did not work, but that was due to the cable company upgrading they system and not finishing all the rooms. The staff was extremely nice and having a free ice cream cone with our stay was a special extra! The Inn and our room were extremely clean and the bed was extra comfortable.

8

Kristin

Aug 20, 2025

·

Stayed 1 night

Charming with quirks. If anyone in the inn uses a toilet while you are in the shower, your water will turn scalding hot. This is a great location.

4

George

Sep 28, 2025

·

Stayed 1 night

We didn’t expect a fantastic hotel for the price, but we were disappointed by a doorknob coming off, a broken cabinet drawer, and their free wifi would not come up for my wife and I. The AC filter was also filthy and we had to clean it before using the AC. The location is right in the middle of town, and check in and check out is super easy, so that was the hotel’s saving grace.

6

Praveen

Jul 26, 2024

·

Stayed 3 nights

We didn’t like that the house keeping did not come to clean the room and the bed was not at all comfortable (the mattress needs to be replaced). The bathroom was very conjusted.

6

Bob

Mar 11, 2025

·

Stayed 1 night

The rooms are very bare bones, which is fine at this price point. The office was very good about sending login information and the check Inwas easy. The room was really hot and turning down the heat didn’t matter. We ended up leaving the windows open in Mid March. The hotel is on the main road and the traffic was really loud. I didn’t think there would be so much traffic but there was was. Finally, when one of the other room flushed their toilet, ours would gurgle really loudly.

6

Lynda

Aug 24, 2025

·

Stayed 1 night

The location is great. TV did not work.

8

DARLENE

Aug 19, 2025

·

Stayed 2 nights

Our room was in front of building so lots of traffic noise. There was also lots of light from street lights that came in through curtains. Could use some blinds. Very limited water pressure on shower.

4

Marion

Aug 19, 2025

·

Stayed 2 nights

The only positive thing to say is the location. The bed was too soft.

4

Stephen

May 6, 2025

·

Stayed 3 nights

Bed and pillows were the worst. Both way too soft with no support. Cheap bedframe with no headboard so pillows kept slipping down the between the wall. Only one chair in the room. Shower very small and uncomfortable. Everything was clean and room was recently remodeled, they just need to focus more on comfort. We left a day early due to the bed.

6

Michael

Dec 14, 2025

·

Stayed 2 nights

Everything was virtual. Room was okay. Heat was difficult to adjust, room way too hot. Broken blind in bathroom. We had front room on street, lots of noise even with my earplugs. Curtains on windows were not adequate to keep light from porch and street out of room. Probably will not stay here again

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: some guests found staff friendly and the contactless check-in straightforward, while others struggled to reach anyone for help and experienced delayed or unresolved issues. Responsiveness varies significantly.

Related guest reviews

2

Margaret

Sep 21, 2025

·

Stayed 2 nights

In our experience the management/staff seem to believe that contactless check-in also means contactless stay. We had no way to communicate that we had multiple problems (toilet, tv, lights) with our room. I was not able to leave a message with the phone number that was provided, email and text didn’t work. Finally, spoke with someone who was rude and condescending. A bad experience overall. But the free ice cream (which was good) at the on-site creamery helped us feel a little bit better. LOL

4

Judy

Oct 29, 2025

·

Stayed 1 night

The location and the safety was the only thing good about this room. It was part of the main so I felt safe as a solo traveler. But actually checking into the hotel was difficult, had to do everything online and called two people before one of them called me back to let me in so very slow process. I waited in the lobby for quite some time. Then ended up back at my car waiting until someone called me back so I could go in and check in. I could not get the TV on the remote control seem to be dead so I turned it on with a button on the TV but I couldn’t do anything else. So I shut it back up.I called that same number a couple of times to say the room was freezing cold. No one ever called me back. I looked in every closet in every drawer and could not find any extra blankets and could not find any, so I had to sleep in layers of my clothes and my nose was frozen. I only slept a couple hours and could not get warm so I left and went out to my car and warmed up with the seat heaters. I would definitely not come again and I definitely would not recommend.

10

Cipriano

Jul 13, 2025

·

Stayed 1 night

The owner and the lady at reception were more than accommodating exceptionally nice

4

George

Sep 28, 2025

·

Stayed 1 night

We didn’t expect a fantastic hotel for the price, but we were disappointed by a doorknob coming off, a broken cabinet drawer, and their free wifi would not come up for my wife and I. The AC filter was also filthy and we had to clean it before using the AC. The location is right in the middle of town, and check in and check out is super easy, so that was the hotel’s saving grace.

10

Asako

Aug 18, 2025

·

Stayed 1 night

We didn’t see any stuff when we arrived at around 7pm as it was contactless check-in. It was clear instruction we received in advance. The room was super clean and kind of a big room. After check-out, we stopped by ice cream store and got free ice cream as hotel guests (free single scoop ice cream for hotel guest)!! Also, location is amazing. We went to Watkins Glen Gorge walk from the hotel which was only a few minutes away. (Park parking is $10/vehicle). Only one thing I wanted to have in the room was a hair dryer. Other than that, it was perfect location and amazing hotel!

6

Tammy

Jun 6, 2025

·

Stayed 1 night

I wouldn't do it again. Loved the location and space in the rooms. However, the check-in process was not the best. Instructions said we would get a code on arrival, we did not. Thankfully Mario and Charlene were there to assist. The room we booked was not ready/available so they did provide an alternative and that was extremely helpful. My room's toilet did not flush correctly and I did report. It's so convenient to Watkins Glenn Park and downtown. Perhaps our stay experience was due the culmination of a very large event weekend? Not sure, but we are unlikely to try again.

2

Abhijit Tanaji

Jun 7, 2025

·

Stayed 3 nights

The check-in process was smooth and straightforward, which we appreciated. The property has a cozy feel, and we understand it's a family-run business, which often means limited on-site staffing. However, several aspects of our stay were disappointing. The room was not properly cleaned upon arrival, and there was no housekeeping service during our 3-day stay. We requested cleaning and trash removal after day two, but no one came. As the temperature dropped in the evenings, we discovered that the central heating had been turned off. Despite requesting a space heater, none was provided, which made the nights uncomfortable. Another major concern was the lack of support—there was no staff on-site, the provided phone numbers were unreachable, and there was no reception desk to assist with even basic needs. While we appreciate the charm and intention behind a family-run property, some basic services and a reliable way to reach someone for help would make a significant difference. We hope these issues can be addressed, as it has the potential to be a much more pleasant stay in the future.

10

Clarence

Feb 3, 2024

·

Stayed 1 night

Really liked the contactless check in and the codes for each individual door, that was nice. Even though we didn’t follow it correctly the first time the staff were so incredibly patient and helpful!! Would definitely come back!

2

Angelo

Jun 1, 2025

·

Stayed 1 night

No towels in our room. Check in procedures are bizarre. No one answers the phone.

8

Adele

Sep 18, 2025

·

Stayed 1 night

Staff was excellent, Very attentive and helpful. The Inn was very clean and quaint. Would definitely stay there again! Thank you a positive experience for our stay!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent central location a short walk to Watkins Glen State Park, restaurants, shops, and the lake. Street-facing rooms may experience significant traffic noise and bright exterior lighting at night.

Related guest reviews

8

Peggy

Aug 2, 2025

·

Stayed 1 night

We booked a room in the Inn portion of this property. Our room faced the main road, which made it very noisy at night. There is a lot of truck traffic. The Inn also keeps a light on over the front door and it shined brightly through the thin curtains. The room was a decent size, but it lacks reading lights by the bed and there is no place to sit except for on the bed. Our TV did not work, but that was due to the cable company upgrading they system and not finishing all the rooms. The staff was extremely nice and having a free ice cream cone with our stay was a special extra! The Inn and our room were extremely clean and the bed was extra comfortable.

8

Antonio

Jul 1, 2025

·

Stayed 1 night

The hotel was very convenient for our visit to Watkins Glen, only 5 minute walk with variety of restaurants nearby.

10

Leonard

Apr 17, 2023

·

Stayed 2 nights

Loved the rocking chairs out front and the location in the middle of town within easy walking distance of the entire town.

10

Natalie

Aug 14, 2025

·

Stayed 1 night

Great location, close to everything by foot.

6

Jamey

Apr 18, 2023

·

Stayed 3 nights

This property is in a great location - walkable to the state park and to the lake and town.

8

Lindsey

Aug 28, 2025

·

Stayed 2 nights

Great location. Will stay here again.

8

Jae

Sep 14, 2024

·

Stayed 1 night

Especially easy to access to Watkins Glen State Park and Seneca Lake.

8

Gregory

May 30, 2023

·

Stayed 1 night

The room was very clean,nice bed and furniture and conveniently located in town so we walked to the state park and later in the evening to a local restraunt within a few minutes.and there is a public acess area to seneca lake within a 5min.drive.And a few briew words with the staff and she was very friendly.

4

Eric

Oct 11, 2024

·

Stayed 2 nights

The noise from the Main Street was horrific. Even with blankets over windows and ac running to mitigate noise, there was barely sleep. Only after 3 am when truck traffic and locals were asleep did it quiet so the kids could sleep. My family didn’t stay the second night and found other accommodations. Due to paid in full ahead of Time, attempting a refund for 2nd night but it may be lost. It was worth finding other accommodations and spend more than to remain. The inn keeper made a special remark that it’s a 7 day warning to cancel the second night - how was I suppose to know 7 days ahead of time at a place I’ve never stayed… that it would be the worst night sleep at a lodging I’d ever had to cancel the second night. Very little empathy, especially for the kids. The inn was nice otherwise and enjoyed the building and history. But I’d not be returning. I do hope this posting is kept up for others to read, and I’m sure others had a better experience. But not for the other two folks I spoke to in the hallway the next morning. Wish it was better - was excited about the place.

8

Chad

Aug 11, 2025

·

Stayed 2 nights

Great location. Walking distance to all of downtown Watkins Glen. Clean and comfortable Inn.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site creamery is frequently praised (often with a free scoop for guests) and the pizza is well-liked, though a few had negative experiences. Coffee and pastry offerings were limited or inconsistent in availability.

Related guest reviews

10

Ranjini

Aug 11, 2025

·

Stayed 1 night

Staff serving icecream on Aug 4 around 7:30 pm was rude. Deliberately kept ignoring us when I asked him till what time they were open. I asked him 3 times for him to respond. He was not busy but just kept ignoring like h dint hear us.

6

Ellie

May 28, 2025

·

Stayed 1 night

This is a cheap 2 star motel at most. Bed is comfortable and clean but that’s it. No staff here most of the time. Even the coffee machine didn’t work in the morning and no one here to help.

10

Charles

Jul 23, 2025

·

Stayed 2 nights

Superb location. Quiet, homey and cool despite the hot weather. Two minute walk to Watkins Glen State Park. Great ice cream and pizza. Highly recommended.

8

Jessica

Jun 5, 2025

·

Stayed 1 night

Overall the place is cute. The bed was actually very comfortable. There was no regular coffee out when we went down to get some and the pastries were the same from the night before. The bathroom does not have a door which I was not a fan of but we managed. The bathroom also needs hand towels and washclothes. I would stay again but hope they will put out fresh regular coffee for the morning. You have to text the inn as the front desk is not regualry manned and they never answered with several requests for a slightly later checkout. Even a no would have been better than no answer. Oh well. Id still stay again because the location is ideal and the bed was clean and comfy.

8

Rhonda

Sep 18, 2025

·

Stayed 1 night

The owners are fantastic! The ice cream was delicious! You can’t beat the location! The facilities were old fashioned, but well cared for. And I feel they compensated for that with a very reasonable price.

10

christine

Sep 2, 2024

·

Stayed 2 nights

Peaceful & friendly

8

maria

Aug 27, 2025

·

Stayed 2 nights

They give you ice-cream but it taste like ice and the cones are old. The cleanliness of room was very good.

10

Dan

Sep 29, 2023

·

Stayed 1 night

They have an home made ice cream shop on site, delicious treat! Very convenient for walking in town and especially Watkins Glen State park. Older building and rooms, very well maintained and clean.

10

Susan

May 30, 2023

·

Stayed 3 nights

Great staff. Very convienent! Good ice cream on site. Pizza food shack was okay. Also, on site.

10

Sher

Jul 7, 2023

·

Stayed 2 nights

The original building was constructed in 1837 so this is an interesting historic building. We selected a traditional inn-style room versus a typical hotel room and were not disappointed. The room was very clean and included a tv,refrigerator, microwave, and air conditioning…all in good working condition. A coffee-bar is located in the guest lobby. A creamery (which offers vegan ice cream for those who should avoid dairy) and out-door pizza and grill are on site. The inn is located 5 minutes walking distance from the main entrance to Watkins Glen State Park. The staff is so very friendly and accommodating, From owner, management, house keeping, and food handlers everyone is your friend. What a nostalgic place to stay in Watkins Glen!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $75	4 $74	5 $210	6 $205	7 $204
8 $204	9 $205	10 $205	11 $208	12 $211	13 $205	14 $205
15 $204	16 $203	17 $203	18 $210	19 $210	20 $204	21 $204
22 $205	23 $206	24 $211	25 $204	26 $212	27 $212	28 $207
29 $205	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
		1 $205	2 $204	3 $202	4 $200	5 $221
6 $221	7 $202	8 $221	9 $213	10 $226	11 $214	12 $203
13 $212	14 $203	15 $200	16 $213	17 $214	18 $226	19 $221
20 $203	21 $234	22 $221	23 $227	24 $226	25 $203	26 $226
27 $203	28 $221	29 $228	30 $228	31 $221

The Colonial Inn & Creamery

Prices for The Colonial Inn & Creamery

Monthly average prices

About this property

Location

Room options

1 Queen Bed, Inn Style

1 King Bed, Motel Style

Standard Double Room

2 Bedroom Suite, Inn Style

1 Full Bed, Inn Style

Standard Single Room, 1 Bedroom

2 Full Beds, Motel Style

Guest reviews of The Colonial Inn & Creamery

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Colonial Inn & Creamery

Prices for upcoming dates