Patricia self-check-in Apartments & Spa Access at Alpen Resort
209 USD
/natt
Gj.snitt. for september
Priser for Patricia self-check-in Apartments & Spa Access at Alpen Resort
Velg datoer for å se priser og tilgjengelighet
209 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Patricia self-check-in Apartments & Spa Access at Alpen Resort er prisen per natt i gjennomsnitt 187 USD i den billigste måneden (november) og 514 USD i den dyreste måneden (desember), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 385 USD |
| februar | 422 USD |
| mars | 367 USD |
| april | 259 USD |
| mai | 233 USD |
| juni | 274 USD |
| juli | 257 USD |
| august | 278 USD |
| september | 209 USD |
| oktober | 208 USD |
| november | 187 USD |
| desember | 514 USD |
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sep · 209 USD
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Dyreste: desember (ca. 514 USD)
Billigste: november (ca. 187 USD)
Om denne eiendommen
Residence Patricia provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The serviced apartment offers reception amenities i...
Beliggenhet
Located in Zermatt, Patricia self-check-in Apartments & Spa Access at Alpen Resort is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.
Parkering
Rom for ikke-røykere
Betjent parkering
Bankboks
Hage
Sykling
Romalternativer
11
Three-Bedroom Apartment with Mountain View
Romdetaljer
2 Enkeltsenger
2 Enkeltsenger
2 Enkeltsenger
1 Sovesofa
Sover 7
1076 ft²
Utsikt mot fjellBalkongOppvarmingKjøkkensafe-boks
10
Two-Bedroom Apartment with Balcony
Romdetaljer
2 Enkeltsenger
2 Enkeltsenger
1 Sovesofa
Sover 5
753 ft²
Utsikt mot fjellBalkongOppvarmingKjøkkensafe-boks
4
Superior Studio
Romdetaljer
2 Enkeltsenger
Sover 3
269 ft²
BalkongOppvarmingKjøkkensafe-boks
11
Apartment with Mattherhorn View
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
538 ft²
Utsikt mot fjellBalkongOppvarmingKjøkkensafe-boks
5
Three-Bedroom Penthouse with Matterhorn View
Romdetaljer
2 Enkeltsenger
2 Enkeltsenger
2 Enkeltsenger
1 Sovesofa
Sover 7
1076 ft²
Utsikt mot fjellBalkongOppvarmingKjøkkensafe-boksPeis
7
One-Bedroom Apartment with Balcony
Romdetaljer
2 Enkeltsenger
1 Sovesofa
Sover 3
484 ft²
Utsikt mot fjellBalkongOppvarmingKjøkkensafe-boks
5
Standard Studio
Romdetaljer
2 Enkeltsenger
Sover 2
215 ft²
BalkongOppvarmingTekjøkkensafe-boks
Gjesteomtaler av Patricia self-check-in Apartments & Spa Access at Alpen Resort
8.3
Veldig bra
basert på 1 224 verifiserte omtaler
Hvem bor her?
Par
43%
Familie
34%
Grupper
17%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Leilighetene Patricia får skryt for sine romslige, godt utstyrte leiligheter og hyppige utsikt over Matterhorn, samt generelt rene og rimelige opphold innen en 10–15 minutters gåavstand fra Zermatt stasjon og supermarkeder. Opplevelser varierer imidlertid avhengig av rom og forventninger.
Les merVar dette til hjelp?
Hva gjestene synes
Leilighetene Patricia får skryt for sine romslige, godt utstyrte leiligheter og hyppige utsikt over Matterhorn, samt generelt rene og rimelige opphold innen en 10–15 minutters gåavstand fra Zermatt stasjon og supermarkeder. Opplevelser varierer imidlertid avhengig av rom og forventninger.
Flere anmeldelser nevner selvbetjent innsjekking med lite støtte på stedet, sporadiske feilfunksjoner og strenge klokkeslett for innsjekking (16:00), hvor noen gjester har trengt hjelp fra partnerhotellet Alpen Resort. Bruk av partnerhotellets spa og basseng er vanligvis mulig mot en ekstra kostnad, og inkluderinger eller avgifter har skapt forvirring. Gjester har også nevnt varierende renhold og vedlikehold, samt støy fra bygging eller helikopterplassen i nærheten. Generelt kan du forvente et selvhusholdnings opphold med god valuta for pengene og begrensede tjenester på stedet.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene på stedet er begrensede; gjester har vanligvis tilgang til partnerhotellet Alpen Resorts spa og basseng mot en avgift, selv om noen rapporterte forvirring eller uventede kostnader. Et skirom er tilgjengelig, og bagasjeoppbevaring håndteres på søsterhotellet.
Relaterte gjesteomtaler
6
Jami
29. mars 2023
·
Overnattet 5 netter
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
8
patrick
15. juni 2022
·
Overnattet 1 natt
Frais caché pour la piscine. Il faut très bien lire les conditions de l’hôtel. Très décevant.. Lit très confortable. Très belle sur le Cervin
Frais caché pour la piscine. Il faut très bien lire les conditions de l’hôtel. Très décevant.. Lit très confortable. Très belle sur le Cervin
8
Claire
10. des. 2021
·
Overnattet 2 netter
Personnel très accueillant, très beau SPA
Personnel très accueillant, très beau SPA
8
Rishi
27. sep. 2022
·
Overnattet 2 netter
Für Zermatt hatten wir ein sehr schönes und grosses Zimmer mit Blick auf das Matterhorn. Das Bad mit der integrierten Dusche ist dann eher klein und nicht ganz optimal aufgeteilt, so dass relativ viel Wasser auf den Boden gelangt. Leider ist der sehr schöne Wellness und Spa Bereich nicht im Zimmerpreis inklusive und wird bei Benützung mit einem Sondertarif berechnet
Für Zermatt hatten wir ein sehr schönes und grosses Zimmer mit Blick auf das Matterhorn. Das Bad mit der integrierten Dusche ist dann eher klein und nicht ganz optimal aufgeteilt, so dass relativ viel Wasser auf den Boden gelangt. Leider ist der sehr schöne Wellness und Spa Bereich nicht im Zimmerpreis inklusive und wird bei Benützung mit einem Sondertarif berechnet
8
KONATSU
27. juni 2022
·
Overnattet 2 netter
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
10
Richard
20. mars 2023
·
Overnattet 2 netter
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
4
HuiChou
3. aug. 2025
·
Overnattet 6 netter
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
8
Deryk
25. des. 2023
·
Overnattet 2 netter
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
4
SEOHEE
19. feb. 2026
·
Overnattet 2 netter
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Sandrah
16. mai 2025
·
Overnattet 2 netter
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renhold er blandet: mange fant leilighetene rene, men andre rapporterte lukt, skadedyr eller overflater som ikke var grundig rengjort, samt sporadiske vedlikeholdsproblemer som påvirket badene eller apparatene.
Relaterte gjesteomtaler
10
Chellan
21. sep. 2025
·
Overnattet 1 natt
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
10
Tracey
12. juli 2025
·
Overnattet 2 netter
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
10
William
7. nov. 2025
·
Overnattet 1 natt
Comfort, Clean, Modern, Location, Staff
Comfort, Clean, Modern, Location, Staff
8
KONATSU
27. juni 2022
·
Overnattet 2 netter
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
2泊目が掃除されてなかったのがとても残念だった。 サウナやプール、部屋は広くて料理もできてとても良かった。
10
Ron
27. mai 2025
·
Overnattet 4 netter
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
6
Carlos
11. feb. 2023
·
Overnattet 5 netter
El departamento estaba un poco sucio, como si se hubiera limpiado rápidamente y no a profundidad. (Suciedad en baños y pisos). Muy incómodo para dormir, la calefacción no funciona bien. la cama tiene plástico y se suda mucho, o tienes frío o mucho calor. Deberían mejorar urgentemente en sus colchones y calidad de blancos. La ubicación hay que caminar un poco si vas a pie, o hay parada bus muy cerca. Nosotros caminamos a la central de tren y estuvo ok
El departamento estaba un poco sucio, como si se hubiera limpiado rápidamente y no a profundidad. (Suciedad en baños y pisos). Muy incómodo para dormir, la calefacción no funciona bien. la cama tiene plástico y se suda mucho, o tienes frío o mucho calor. Deberían mejorar urgentemente en sus colchones y calidad de blancos. La ubicación hay que caminar un poco si vas a pie, o hay parada bus muy cerca. Nosotros caminamos a la central de tren y estuvo ok
4
HuiChou
3. aug. 2025
·
Overnattet 6 netter
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
4
SEOHEE
19. feb. 2026
·
Overnattet 2 netter
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Craig
8. apr. 2025
·
Overnattet 2 netter
Wonderful place, so spacious, so clean
Wonderful place, so spacious, so clean
10
Sandrah
16. mai 2025
·
Overnattet 2 netter
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Leilighetene er generelt romslige og moderne med velutstyrte kjøkken og balkonger, hvor mange tilbyr utsikt over Matterhorn. Noen gjester nevnte mindre planløsninger eller kompakte bad, varierende dusjtemperaturer eller sporadisk støy fra byggeplasser og helikopterplassen i nærheten.
Relaterte gjesteomtaler
10
tai
18. aug. 2023
·
Overnattet 2 netter
房間很舒適，也很清潔，可以看到Matterhorn ，唯洗手間門比較難關上，如果洗手間內有掛衣服的勾子會更方便
房間很舒適，也很清潔，可以看到Matterhorn ，唯洗手間門比較難關上，如果洗手間內有掛衣服的勾子會更方便
10
Stephanie
2. okt. 2022
·
Overnattet 3 netter
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
10
ALEXANDRE SANTOS
4. aug. 2023
·
Overnattet 2 netter
Foi muito boa a estadia. A vista do Materhorn desde a sacada é indescritível. Única sugestão de melhoria é o chuveiro, que alterna entre água quente e fria várias vezes durante o banho, mas administrável.
Foi muito boa a estadia. A vista do Materhorn desde a sacada é indescritível. Única sugestão de melhoria é o chuveiro, que alterna entre água quente e fria várias vezes durante o banho, mas administrável.
10
Chellan
21. sep. 2025
·
Overnattet 1 natt
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
10
Neil
26. apr. 2025
·
Overnattet 1 natt
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
10
Steve
14. juni 2025
·
Overnattet 3 netter
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
10
Ron
27. mai 2025
·
Overnattet 4 netter
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
8
Siu Mun Tracy
16. okt. 2023
·
Overnattet 2 netter
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
8
Diane
14. okt. 2022
·
Overnattet 3 netter
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
10
Michele
14. okt. 2023
·
Overnattet 2 netter
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet på partnerhotellet Alpen Resort beskrives ofte som vennlig og hjelpsomt, og løser problemer og bistår under forstyrrelser. Imidlertid er eiendommen avhengig av selvbetjent innsjekking med begrenset støtte på stedet, og gjester rapporterte innsjekkingsfeil, strenge tidsfrister og varierende respons på vedlikeholdsforespørsler.
Relaterte gjesteomtaler
10
Chih Min
2. juli 2025
·
Overnattet 2 netter
房間寬敞舒適, 服務人員態度極佳. 陽台和院子很舒服, 從陽台還可以看到馬特洪峰. 若能對入住程序事先用附圖片的mail解釋清楚, 就可以避免我們入住時往返公寓和酒店櫃台間的混亂.
房間寬敞舒適, 服務人員態度極佳. 陽台和院子很舒服, 從陽台還可以看到馬特洪峰. 若能對入住程序事先用附圖片的mail解釋清楚, 就可以避免我們入住時往返公寓和酒店櫃台間的混亂.
10
Stephanie
2. okt. 2022
·
Overnattet 3 netter
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
6
Vivek
13. mai 2022
·
Overnattet 2 netter
It was a totally human less experience, not even a phone in the room to reach out to any one, Any issues you have you had to go down stairs, pick up the common phone and talk to someone...... The rooms were smaller than what gets shown on the net. Access was difficult especially with large baggage, the views form the room were not that great either.
It was a totally human less experience, not even a phone in the room to reach out to any one, Any issues you have you had to go down stairs, pick up the common phone and talk to someone...... The rooms were smaller than what gets shown on the net. Access was difficult especially with large baggage, the views form the room were not that great either.
10
Gordon
22. juli 2024
·
Overnattet 2 netter
Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
4
HuiChou
3. aug. 2025
·
Overnattet 6 netter
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
4
William
2. jan. 2025
·
Overnattet 5 netter
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
10
Jeongae
1. juni 2025
·
Overnattet 1 natt
마테호른뷰이고 방이넓고좋아요 4시이후에셀프체크인하세요 4시5분전에셀프체크인기계로현지세결제했는데 무효가돼서 4시넘어다시결제했어요이것만잘하면최고의방이었어요
마테호른뷰이고 방이넓고좋아요 4시이후에셀프체크인하세요 4시5분전에셀프체크인기계로현지세결제했는데 무효가돼서 4시넘어다시결제했어요이것만잘하면최고의방이었어요
10
Bhawana
30. des. 2023
·
Overnattet 2 netter
Great stay except no service included
Great stay except no service included
4
SEOHEE
19. feb. 2026
·
Overnattet 2 netter
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Sandrah
16. mai 2025
·
Overnattet 2 netter
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Ligger i utkanten av byen, men innen gangavstand – omtrent 10–15 minutters gange til stasjonen – med en nærliggende buss eller skibuss og supermarkeder i nærheten. Bagasjetransport om vinteren og en ujevn oppoverbakke kan være utfordrende; området er generelt rolig med vid utsikt.
Relaterte gjesteomtaler
8
Vivien
2. mai 2024
·
Overnattet 2 netter
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
10
Chellan
21. sep. 2025
·
Overnattet 1 natt
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
6
Muneo
23. apr. 2024
·
Overnattet 3 netter
コストパフォーマンスが非常に高いホテルです。ツェルマット地区の無料バスサービスを使えば、駅から離れている点も問題無くなります。
コストパフォーマンスが非常に高いホテルです。ツェルマット地区の無料バスサービスを使えば、駅から離れている点も問題無くなります。
6
Muneo
24. apr. 2024
·
Overnattet 1 natt
コストパフォーマンスが良いホテルです。近くにスーパーがあり、食費が抑えられます。駅から若干距離がありますが、村内無料循環バスを使えます。
コストパフォーマンスが良いホテルです。近くにスーパーがあり、食費が抑えられます。駅から若干距離がありますが、村内無料循環バスを使えます。
10
Ron
27. mai 2025
·
Overnattet 4 netter
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
10
Luc
21. des. 2021
·
Overnattet 2 netter
Cette hotel se trouve proche du centre et a 10 min de la gare … tres tranquille et le bus pour emmener jusqu’au remontée mecanique est a 2 min pied ..! Top
Cette hotel se trouve proche du centre et a 10 min de la gare … tres tranquille et le bus pour emmener jusqu’au remontée mecanique est a 2 min pied ..! Top
8
Erika
13. feb. 2026
·
Overnattet 2 netter
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
10
CHAOCHEN
21. jan. 2023
·
Overnattet 2 netter
走路10分鐘內，很安靜很寬敞，可以看到馬特宏峰，
走路10分鐘內，很安靜很寬敞，可以看到馬特宏峰，
4
SEOHEE
19. feb. 2026
·
Overnattet 2 netter
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
큰 불폄함은 없었지만 생각보다 낡고 깨끗한 느낌은 아니었습니다. 곰팡이 냄새가 좀 났고 좀벌레도 돌아다녀요. 욕조 마개는 구멍에 맞지 않고, 세면대도 구멍이 나있고 커피머신은 디스케일링 하지 않아 음료가 나오지 않습니다. 자매호텔인 알펜리조트의 시설을 이용할 수 있는건 장점이고 만약 겨울에 방문하다면 눈 때문에 캐리어 끌기 어렵다는걸 명심하세요!! 역에서 아주 먼거리는 아니지만 진짜 힘들어요. 가성비나 방 크기, 취사가 가능한건 좋은거 같습니다. 알펜리조트 호텔의 직원들은 모두 친절했습니다.
10
Rune
19. feb. 2026
·
Overnattet 7 netter
Dejlig stor og ren lejlighed. Meget for pengene i Zermatt. Gå afstand til lift og lige ved skibus.
Dejlig stor og ren lejlighed. Meget for pengene i Zermatt. Gå afstand til lift og lige ved skibus.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Hovedsakelig selvhusholdning: kjøkkenene er godt utstyrt for matlaging og supermarkeder er i nærheten. Det er lite tilbakemelding om bespisning på stedet; under en strømbrudd sørget partnerhotellet Alpen Resort for frokost til gjestene.
Relaterte gjesteomtaler
10
Steve
14. juni 2025
·
Overnattet 3 netter
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
8
Shitong
27. okt. 2024
·
Overnattet 1 natt
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
10
Richard
20. mars 2023
·
Overnattet 2 netter
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
10
Ron
27. mai 2025
·
Overnattet 4 netter
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
10
Katherine
30. mai 2022
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Overnattet 3 netter
We enjoyed our stay here in the shoulder season in Zermatt. The apartment is a ski condo located at the end of town, a bit away from the center. The town is so small the location isn’t a real problem. And in exchange, we got a fabulous view of the Matterhorn from a large wraparound balcony. We prepared breakfasts and a dinner there, which saved us some money in pricey Zermatt. There is a good grocery store nearby to help keep your costs down. A sleeper sofa makes this place good for small families.
We enjoyed our stay here in the shoulder season in Zermatt. The apartment is a ski condo located at the end of town, a bit away from the center. The town is so small the location isn’t a real problem. And in exchange, we got a fabulous view of the Matterhorn from a large wraparound balcony. We prepared breakfasts and a dinner there, which saved us some money in pricey Zermatt. There is a good grocery store nearby to help keep your costs down. A sleeper sofa makes this place good for small families.
8
Deryk
25. des. 2023
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Overnattet 2 netter
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
The apartment is spacious and have everything we need. There is a supermarket within 5 to 6 minutes walk so we can go buy stuffs easily. The apartment's window and balcony all have a view of the Matterhorn. However the apartment does not have reception and can only self check in on or after 4pm. We arrived a few hours early and need to take our luggage to there sister hotel for short storage. We also need to keep the kitchen area clean and take the trash to trash bin outside the apartment.
8
Erika
13. feb. 2026
·
Overnattet 2 netter
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
O quarto é bem aconchegante, bem equipado com itens de cozinha e um bom secador de cabelo. A vista do quarto é muito bonita. Um pouquinho longe do centrinho mas da para caminhar sem problemas,tem um supermercado bem perto. Tudo muito bem explicado...me hospedaria novamente, um dos melhores custo beneficio que achamos em Zermatt.
8
Diane
14. okt. 2022
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Overnattet 3 netter
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
10
Sandrah
16. mai 2025
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Overnattet 2 netter
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
10
Michele
14. okt. 2023
·
Overnattet 2 netter
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
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10
McKenna Lynn
for 3 uker siden
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Overnattet 2 netter
This was the best hotel we visited during our trip. The room was well maintained and completely clean. We had a kitchenette which was fully stocked with cooking utensils and appliances like a nespresso machine and toaster. There was no microwave however. The outside terrace had a perfect view of the tip of Matterhorn which made it easy to wake up and enjoy the sunrise on the mountain. I would definitely stay again.
This was the best hotel we visited during our trip. The room was well maintained and completely clean. We had a kitchenette which was fully stocked with cooking utensils and appliances like a nespresso machine and toaster. There was no microwave however. The outside terrace had a perfect view of the tip of Matterhorn which made it easy to wake up and enjoy the sunrise on the mountain. I would definitely stay again.
8
Gabrielle
17. aug. 2026
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Overnattet 2 netter
Joli appartement situé a l'entrée du village proche de la gare.
Joli appartement situé a l'entrée du village proche de la gare.
6
NABEELA
11. aug. 2026
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Overnattet 1 natt
Appartement spacieux avec 1 salon, 3 chambres et 3 salles de bain. La localisation est légèrement excentrée, 15-20 mn de la gare de Zermatt. Nous avons eu un peu de mal à trouver la résidence, il y avait des travaux juste devant donc la vue n’était pas terrible sauf pour une chambre pour laquelle on avait une vue sur le Cervin. Le personnel est tres professionnel et serviable. Le principal point de mécontentement de ma part est l’heure de disponibilité de l’appartement , fixé à 16h et l’heure de départ de l’appartement à 10h du matin! Au final on profite de l’appartement pour quelques heures uniquement… J’ai noté plusieurs manquements au niveau de la propreté notamment pour la vaisselle mise à disposition, des taches sur le canapé et les fauteuils, la hotte était cassée. Au niveau des chambres, certains éléments étaient vétustes dans les salles de bains et devraient remplacé.
Appartement spacieux avec 1 salon, 3 chambres et 3 salles de bain. La localisation est légèrement excentrée, 15-20 mn de la gare de Zermatt. Nous avons eu un peu de mal à trouver la résidence, il y avait des travaux juste devant donc la vue n’était pas terrible sauf pour une chambre pour laquelle on avait une vue sur le Cervin. Le personnel est tres professionnel et serviable. Le principal point de mécontentement de ma part est l’heure de disponibilité de l’appartement , fixé à 16h et l’heure de départ de l’appartement à 10h du matin! Au final on profite de l’appartement pour quelques heures uniquement… J’ai noté plusieurs manquements au niveau de la propreté notamment pour la vaisselle mise à disposition, des taches sur le canapé et les fauteuils, la hotte était cassée. Au niveau des chambres, certains éléments étaient vétustes dans les salles de bains et devraient remplacé.
10
anken
22. juli 2026
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Overnattet 1 natt
Appartement très grand, propre,moderne, soigné, près du centre, literie impeccable. A recommander sans modération.
Appartement très grand, propre,moderne, soigné, près du centre, literie impeccable. A recommander sans modération.
8
Hee Kwon
10. juli 2026
·
Overnattet 2 netter
기차역에서 조금 떨어져 있고 reception은 근처 알펜 리조트에서 해야 하며 기차역에서 이동은 무료는 아니며 일정 경비를 지출해야 합니다. 다만 시설은 매우 깨끗하고 짐이 없다면 기차역 까지 걸어갈 수 있는 위치 입니다
기차역에서 조금 떨어져 있고 reception은 근처 알펜 리조트에서 해야 하며 기차역에서 이동은 무료는 아니며 일정 경비를 지출해야 합니다. 다만 시설은 매우 깨끗하고 짐이 없다면 기차역 까지 걸어갈 수 있는 위치 입니다
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- 2026-10-15: 243.9205932987213USD
- 2026-10-16: 258.2250688998413USD
- 2026-10-17: NO DATA
- 2026-10-18: 236.88173356292722USD
- 2026-10-19: NO DATA
- 2026-10-20: 235.79135716552733USD
- 2026-10-21: 231.14036150985714USD
- 2026-10-22: 236.88173356292722USD
- 2026-10-23: 245.89463750999448USD
- 2026-10-24: NO DATA
- 2026-10-25: 236.88173356292722USD
- 2026-10-26: 234.7225690862274USD
- 2026-10-27: 236.88173356292722USD
- 2026-10-28: 224.87822599754332USD
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- 2026-10-31: NO DATA
- 2026-11-01: 228.68130675544737USD
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- 2026-11-03: 218.84512275535582USD
- 2026-11-04: 236.88173356292722USD
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- 2026-11-06: 258.2250688998413USD
- 2026-11-07: NO DATA
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- 2026-11-09: 226.22226950981138USD
- 2026-11-10: 236.69820659591673USD
- 2026-11-11: 236.88173356292722USD
- 2026-11-12: 236.88173356292722USD
- 2026-11-13: 257.5040575946045USD
- 2026-11-14: NO DATA
- 2026-11-15: 218.84512275535582USD
- 2026-11-16: 236.88173356292722USD
- 2026-11-17: 231.14036150985714USD
- 2026-11-18: 236.88173356292722USD
- 2026-11-19: 226.22226950981138USD
- 2026-11-20: NO DATA
Check-in time starts at16:00Check-in time ends at23:00Check-out time ends at10:00
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs are allowed;Service animals not allowed;Pets allowed;Pet fee: CHF 18 per pet, per night;
Front Desk Services
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Alpen Resort Hotel & Spa Zermatt]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning deposit: CHF 100 per stay
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
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