Hotel Casa Palopo
From
353 $US
/nuit
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From
353 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. L'hébergement vous invite à la détente et propose de nombreuses infrastructures de loisirs, notam...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. L'hébergement vous invite à la détente et propose de nombreuses infrastructures de loisirs, notamment une piscine extérieure et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, un personnel polyglotte et une consigne à bagages. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à 6.8 Palopó, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner continental gratuit est servi tous les jours de 07 h 00 à 10 h 00.
Chambres
Les 15 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
Pratique pour explorer Santa Catarina Palopó, Hotel Casa Palopó - Relais & Chateaux se situe à la montagne, à 1 min en voiture de Peindre Santa Catarina Palopó et à 7 min de Église Saint-François. Cet hôtel de luxe se trouve à 5,3 km de Marché municipal de Panajachel et à 5,6 km de Centre artistique de Casa Cakchiquel.
À proximité
Lac Atitlán(0.2 miles)
Église Santa Catarina Palopo(0.6 miles)
Peindre Santa Catarina Palopó(0.7 miles)
Église Saint-François(3.2 miles)
Marché municipal de Panajachel(3.3 miles)
Galerie d'Art La Galeria(3.3 miles)
Centre artistique de Casa Cakchiquel(3.5 miles)
Pierre du Zope(3.6 miles)
Musée archéologique Azul Maya(3.7 miles)
Jardin des Papillons de la Réserve Atitlan(4.5 miles)
Point de vue de San Jorge(5.8 miles)
Volcan Tolimán(13.1 miles)
Réserve Naturelle Tzantizotz(13.3 miles)
Volcan Atitlan(15.5 miles)
Spa Los Elementos(15.5 miles)
Quetzaltenango (AAZ-Aéroport de Los Altos)(52.7 miles)
Aéroport international La Aurora (GUA)(72.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Km. 6.8 Carretera a San Antonio Palopó Santa Catarina Palopó, Sololá, Santa Catarina Palopó, Guatemala
Lac Atitlán (0.2 miles)
Église Santa Catarina Palopo (0.6 miles)
Peindre Santa Catarina Palopó (0.7 miles)
Église Saint-François (3.2 miles)
Marché municipal de Panajachel (3.3 miles)
Galerie d'Art La Galeria (3.3 miles)
Options de chambre
5
Chambre Deluxe (San Lucas)
Détails de la chambre
2 Lits Simples
Couchages 2
183 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
7
Chambre Deluxe (San Juan)
Détails de la chambre
1 Grand Lit Double
Couchages 2
161 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
7
San Francisco Superior
Détails de la chambre
1 Grand Lit Double
Couchages 2
280 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
4
Suite Junior (San Pablo)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
215 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
7
Santiago Junior Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
BalconWi-Fi (gratuit)Salle de bain privéeMini bar
7
San Rafael Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
280 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
17
Suite (Atitlan Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
1
Villa (Palopo)
Détails de la chambre
3× Très Grands Lits Doubles
Couchages 6
BalconWi-Fi (gratuit)Salle de bain privéeMini bar
5
Santa Clara Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
517 ft²
BalconWi-Fi (gratuit)Salle de bain privéeMini bar
5
Chambre Deluxe (San Marcos)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
161 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
4
Suite (Santa Catarina Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
474 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
7
San Pedro Junior Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
431 ft²
BalconWi-Fi (gratuit)Salle de bain privéeMini bar
19
Cerro De Oro Grand Master Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconWi-Fi (gratuit)Salle de bain privéeMini bar
5
Suite (San Antonio)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
474 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
5
San Andres Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
312 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
12
Suite (Toliman)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
269 ft²
BalconWi-Fi (gratuit)Salle de bain privéeLits pliants ou supplémentaires (frais supplémentaires)
Avis des voyageurs sur Hotel Casa Palopo
9.3
Superbe
Basé sur 280 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
62%
Familles
18%
Groupes
13%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Hôtel Casa Palopo, les clients soulignent les vues imprenables sur le lac et le volcan, les espaces magnifiquement décorés et un cadre paisible sur une colline avec des piscines, tout en notant que la disposition en terrasses implique de nombreux escaliers et peut être difficile pour les personnes à mobilité réduite.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Hôtel Casa Palopo, les clients soulignent les vues imprenables sur le lac et le volcan, les espaces magnifiquement décorés et un cadre paisible sur une colline avec des piscines, tout en notant que la disposition en terrasses implique de nombreux escaliers et peut être difficile pour les personnes à mobilité réduite.
Le service est largement salué pour sa chaleur, son attention et son efficacité, avec des petites attentions et une aide pour organiser les transports et les activités. Les chambres sont élégantes et confortables avec des vues panoramiques ; certains notent l'absence de climatisation, des nuisances sonores occasionnelles et des problèmes d'entretien tels que des fuites de climatisation ou des problèmes de chauffage. Les restaurants reçoivent à la fois des éloges et des critiques : beaucoup apprécient les restaurants, mais d'autres trouvent les prix élevés, le petit-déjeuner faible ou la qualité inégale, y compris des commentaires mitigés sur Kinnik. Dans l'ensemble, attendez-vous à un havre de paix serein et pittoresque, idéal pour des séjours détendus.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, dont une piscine à débordement et un jacuzzi avec vue sur le lac, ainsi que des kayaks et des paddles. L'accès au sein de la propriété nécessite de nombreux escaliers ; certains mentionnent un jacuzzi sale ou une piscine peu attrayante.
Avis de voyageur à ce sujet
10
Miss Holly
17 oct. 2025
·
A séjourné 3 nuits
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
10
Sandra
28 oct. 2025
·
A séjourné 3 nuits
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
8
JULIAN
6 oct. 2025
·
A séjourné 3 nuits
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
10
Flora
16 déc. 2024
·
A séjourné 3 nuits
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
10
Maria
10 janv. 2025
·
A séjourné 2 nuits
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
2
Masoud
12 déc. 2025
·
A séjourné 3 nuits
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
10
Glenda
20 nov. 2025
·
A séjourné 2 nuits
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
10
Fadi
8 janv. 2025
·
A séjourné 3 nuits
Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
10
katherine
4 juil. 2024
·
A séjourné 4 nuits
Casa Palopo is heaven on earth. Every part of the hotel is thoughtfully decorated and stunning- with the kind of originality one can only find in an independent boutique hotel. Refreshing pools surrounded by curated cactus gardens, backed by the mountainous jungle and overlooking the teal Lake Atitlan. Kayaks and paddle boards are provided to make the most of the lake. The restaurant serves incredible cocktails and cuisine. The team is friendly, fun and very attentive. Little touches make the stay pure magic- a selection of wellness drinks to start your day and a unique gift in the room each nigh.
Casa Palopo is heaven on earth. Every part of the hotel is thoughtfully decorated and stunning- with the kind of originality one can only find in an independent boutique hotel. Refreshing pools surrounded by curated cactus gardens, backed by the mountainous jungle and overlooking the teal Lake Atitlan. Kayaks and paddle boards are provided to make the most of the lake. The restaurant serves incredible cocktails and cuisine. The team is friendly, fun and very attentive. Little touches make the stay pure magic- a selection of wellness drinks to start your day and a unique gift in the room each nigh.
6
Fabian
3 juil. 2024
·
A séjourné 1 nuit
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté générale et le service de ménage sont loués, plusieurs notant des chambres impeccables et des attentions particulières au moment du coucher. Certains signalent des problèmes d'entretien - des fuites de climatisation, pas d'eau chaude, du linge usé - et un jacuzzi sale.
Avis de voyageur à ce sujet
10
Miss Holly
17 oct. 2025
·
A séjourné 3 nuits
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
10
Beatriz
29 oct. 2025
·
A séjourné 2 nuits
O tratamento da equipe é de outro mundo, todos muito educados e gentis o tempo todo, realmente nos faz nos sentir muito bem. O quarto e comodidades da casa são impecáveis. Foi uma experiência incrível. 10/10!
O tratamento da equipe é de outro mundo, todos muito educados e gentis o tempo todo, realmente nos faz nos sentir muito bem. O quarto e comodidades da casa são impecáveis. Foi uma experiência incrível. 10/10!
10
Sandra
28 oct. 2025
·
A séjourné 3 nuits
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
8
JULIAN
6 oct. 2025
·
A séjourné 3 nuits
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
4
James
25 mars 2023
·
My wife and I were highly looking forward to staying at Casa Polopo. We have stayed at Relais and Chateaux properties around the world and have grown to expect a certain level of luxury and service. Actually our main reason to visit Guatemala was the lake and property and views it provides. Keep in mind the price for 3 nights with taxes was $1600 USD The property did inform us several days after booking (and also after booking the flight) that there is some construction going on. There is not a lot of other luxury hotels in the area, so after discussing with the hotel we decided to stay there anyway. I was told that it was not in the lobby or by the rooms. Upon arrival, the actual road to the property was closed, my wife and I had to walk 10 minutes to the gate and the taxi waited 45 minutes for the road Blockage to clear in order to bring our bags. The front gate had about 20 workers and I thought we were at the wrong hotel. There were workers within 10 feet of our room using hammers and chisels all day long. There is no air conditioning at the property. It was impossible for us to stay in the room and relax due to the noise, which is a main reason to visit the property. I left feeling like I was scammed out of a luxury hotel experience. I asked them for a discount for the inconvenience. They did offer a complimentary dinner for the inconvenience which is almost laughable. The lake offers incredible views but spend your time at another property.
My wife and I were highly looking forward to staying at Casa Polopo. We have stayed at Relais and Chateaux properties around the world and have grown to expect a certain level of luxury and service. Actually our main reason to visit Guatemala was the lake and property and views it provides. Keep in mind the price for 3 nights with taxes was $1600 USD The property did inform us several days after booking (and also after booking the flight) that there is some construction going on. There is not a lot of other luxury hotels in the area, so after discussing with the hotel we decided to stay there anyway. I was told that it was not in the lobby or by the rooms. Upon arrival, the actual road to the property was closed, my wife and I had to walk 10 minutes to the gate and the taxi waited 45 minutes for the road Blockage to clear in order to bring our bags. The front gate had about 20 workers and I thought we were at the wrong hotel. There were workers within 10 feet of our room using hammers and chisels all day long. There is no air conditioning at the property. It was impossible for us to stay in the room and relax due to the noise, which is a main reason to visit the property. I left feeling like I was scammed out of a luxury hotel experience. I asked them for a discount for the inconvenience. They did offer a complimentary dinner for the inconvenience which is almost laughable. The lake offers incredible views but spend your time at another property.
6
Karla
26 juil. 2024
·
A séjourné 2 nuits
No tenía agua caliente, y personal poco atento
No tenía agua caliente, y personal poco atento
2
Masoud
12 déc. 2025
·
A séjourné 3 nuits
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
10
Karla Vanessa
13 oct. 2025
·
A séjourné 1 nuit
Un lugar hermoso, todo limpio y bonito. Cada espacio tiene decoración única. La comida denlos dos restaurantes esta deliciosa y la ubicación con vista al lago es perfecta.
Un lugar hermoso, todo limpio y bonito. Cada espacio tiene decoración única. La comida denlos dos restaurantes esta deliciosa y la ubicación con vista al lago es perfecta.
8
RAYMOND
24 sept. 2025
·
A séjourné 1 nuit
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
4
Jose
6 juil. 2023
·
A séjourné 1 nuit
1. Declined in service. Old and wasted robes and towels. Relation price - service is not at all good. Sooooo expensive for what you are getting. Food is average but really expensive, not worth it.
1. Declined in service. Old and wasted robes and towels. Relation price - service is not at all good. Sooooo expensive for what you are getting. Food is average but really expensive, not worth it.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont élégantes et confortables avec de belles vues et des équipements réfléchis tels que des bains de plein air ou des kits de bien-être et de peinture. Les inconvénients incluent de nombreux escaliers pour accéder à certaines chambres, un manque de climatisation pour certaines, et des nuisances sonores ou des problèmes d'entretien occasionnels.
Avis de voyageur à ce sujet
10
Miss Holly
17 oct. 2025
·
A séjourné 3 nuits
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
10
Sandra
28 oct. 2025
·
A séjourné 3 nuits
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
10
Steven
3 févr. 2024
·
A séjourné 3 nuits
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
8
Javier
23 nov. 2024
·
A séjourné 1 nuit
La propiedad y la atención del personal muy buena, sin embargo, el cuarto donde nos quedamos el 3, no es tranquilo y hay ruido de la terraza de arriba desde las 6 am
La propiedad y la atención del personal muy buena, sin embargo, el cuarto donde nos quedamos el 3, no es tranquilo y hay ruido de la terraza de arriba desde las 6 am
10
Flora
16 déc. 2024
·
A séjourné 3 nuits
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
8
Helen
10 févr. 2024
·
A séjourné 2 nuits
Fantastic views. Friendly staff. Comfortable room. Lovely public areas.
Fantastic views. Friendly staff. Comfortable room. Lovely public areas.
8
RAYMOND
24 sept. 2025
·
A séjourné 1 nuit
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
10
penny
29 nov. 2025
·
A séjourné 2 nuits
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
10
Luis
4 mars 2024
·
A séjourné 2 nuits
The room was excellent!! I will go back every chance I get to it.
The room was excellent!! I will go back every chance I get to it.
10
Edwin
1 juin 2024
·
A séjourné 1 nuit
The properties view and service is excellent. Only wish my room had air conditioning
The properties view and service is excellent. Only wish my room had air conditioning
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Décrit fréquemment comme chaleureux, attentif et serviable, avec une aide pour organiser les transports, les activités et les petits-déjeuners anticipés. Une minorité fait état d'un service lent au restaurant, d'une réception peu serviable ou impolie, et de litiges concernant les remboursements ou les frais supplémentaires.
Avis de voyageur à ce sujet
10
Miss Holly
17 oct. 2025
·
A séjourné 3 nuits
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
8
lakina
1 juil. 2025
·
A séjourné 3 nuits
Loved my stay here, comfortable and clean. I did get sick when I ate at the restaurant both times. Also the guy at the front desk that spoke English as well was rude. Whenever he would be assisting me, he would be helping others at the same time. Whenever I came to the front desk and he was helping someone else he didn’t even speak to me. When I checked out, he didn’t even say thank you or anything. At the price you pay for this hotel you expect the customer service to be on point. Besides him, it was a good stay.
Loved my stay here, comfortable and clean. I did get sick when I ate at the restaurant both times. Also the guy at the front desk that spoke English as well was rude. Whenever he would be assisting me, he would be helping others at the same time. Whenever I came to the front desk and he was helping someone else he didn’t even speak to me. When I checked out, he didn’t even say thank you or anything. At the price you pay for this hotel you expect the customer service to be on point. Besides him, it was a good stay.
8
Sergio
18 sept. 2023
·
A séjourné 2 nuits
El hotel es muy bonito. Pero en muchas ocasiones se sintió que había poco personal para atender a los huéspedes, sobre todo en el servicio de bebidas y restaurante, muy deficiente con los tiempos y formas.
El hotel es muy bonito. Pero en muchas ocasiones se sintió que había poco personal para atender a los huéspedes, sobre todo en el servicio de bebidas y restaurante, muy deficiente con los tiempos y formas.
10
Ran
26 janv. 2026
·
A séjourné 1 nuit
Top notch trained staff, a real upscale experience A bit pricey but worth every penny
Top notch trained staff, a real upscale experience A bit pricey but worth every penny
4
catalina
23 juil. 2023
·
A séjourné 2 nuits
Front desk was very unhelpful. They prnny pinched everything!! Did not honor any expedia VIP benefits, but instead charged extra
Front desk was very unhelpful. They prnny pinched everything!! Did not honor any expedia VIP benefits, but instead charged extra
10
Ariel
23 oct. 2025
·
A séjourné 1 nuit
Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
10
Glenda
20 nov. 2025
·
A séjourné 2 nuits
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
10
Ali
8 oct. 2023
·
A séjourné 3 nuits
We were not able to make it to this hotel due to protests in Guatemela with road closures preventing travel. We can however attest to the fact that the hotel staff checked on us during our travel and kept in touch to make sure we did not get stuck in a road blockade. This level of attention to customer safely shows the level of service provided at this hotel. I would like to give a shout out to Lopez who was very kind and worked with a sister property on Antigua to resolve our dilemma
We were not able to make it to this hotel due to protests in Guatemela with road closures preventing travel. We can however attest to the fact that the hotel staff checked on us during our travel and kept in touch to make sure we did not get stuck in a road blockade. This level of attention to customer safely shows the level of service provided at this hotel. I would like to give a shout out to Lopez who was very kind and worked with a sister property on Antigua to resolve our dilemma
10
penny
29 nov. 2025
·
A séjourné 2 nuits
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
8
Thomas
13 nov. 2025
·
A séjourné 3 nuits
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre pittoresque sur une colline avec vue panoramique près de Santa Catarina Palopó, avec des tuk-tuks facilitant les déplacements vers Panajachel. Certains le trouvent isolé ou éloigné des bateaux publics, ce qui rend la restauration sur place plus pratique.
Avis de voyageur à ce sujet
10
Miss Holly
17 oct. 2025
·
A séjourné 3 nuits
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
Casa Palopó was easily one of the best hotels we have ever stayed at! The staff were welcoming and helpful from the moment we arrived. They booked us tuktuks to travel around, and allowed us to preorder breakfast and take it early on the day we left. Each time we came back to our room, they had been in to tidy up and leave us a little gift! The hotel and grounds are gorgeous, and the views of Lake Atitlan are breathtaking. The hotel is a short walk from Santa Catarina Palopó, a beautiful Guatemalan town which felt authentic and friendly. We did find that it was easier to eat dinner at the hotel in the evenings, as it got dark very early and we did not want to walk back along the road from the town. It is very much a hideaway, perfect if you are looking for rest and escape. There are activities available at the hotel too, and a wonderful pool and jacuzzi at the villa in the grounds. The decor is truly beautiful, and everything is finished to an excellent standard. Thank you so much for a perfect stay.
10
Sandra
28 oct. 2025
·
A séjourné 3 nuits
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
6
Tameka
31 mars 2025
·
A séjourné 1 nuit
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
10
Aram
29 mai 2024
·
A séjourné 4 nuits
A well managed, serene hotel, with a gorgeous aesthetic. A great place to just relax. The food was excellent. A bit isolated if you are more of a checking boxes off a list type traveler.
A well managed, serene hotel, with a gorgeous aesthetic. A great place to just relax. The food was excellent. A bit isolated if you are more of a checking boxes off a list type traveler.
10
Flora
16 déc. 2024
·
A séjourné 3 nuits
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
10
Maria
10 janv. 2025
·
A séjourné 2 nuits
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
2
Masoud
12 déc. 2025
·
A séjourné 3 nuits
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
10
Dusten
4 nov. 2024
·
A séjourné 6 nuits
Absolutely love Casa Palopo and so glad we decided to stay here during our trip to Lake Atitlan!! The views are amazing and the service and kindness the staff showed us was outstanding. They staff went above and beyond to make sure our stay was comfortable and enjoyable. We had NO issues with communication or hot water in our rooms. So I'm really surprised by the other reviews left. The restaurant in the hotel was lovely and they were happy to accommodate to my food allergies with no problems!!! We found the location we'll worth the views of the lake and Volcanos. And easy walk to Satana Catarina, a beautiful local village. Easy Tuk tuk transport to get to Panajachel for more restaurants, shopping and transport by boat to other towns across the lake. I highly recommend this boutique hotel!!
Absolutely love Casa Palopo and so glad we decided to stay here during our trip to Lake Atitlan!! The views are amazing and the service and kindness the staff showed us was outstanding. They staff went above and beyond to make sure our stay was comfortable and enjoyable. We had NO issues with communication or hot water in our rooms. So I'm really surprised by the other reviews left. The restaurant in the hotel was lovely and they were happy to accommodate to my food allergies with no problems!!! We found the location we'll worth the views of the lake and Volcanos. And easy walk to Satana Catarina, a beautiful local village. Easy Tuk tuk transport to get to Panajachel for more restaurants, shopping and transport by boat to other towns across the lake. I highly recommend this boutique hotel!!
8
Thomas
13 nov. 2025
·
A séjourné 3 nuits
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
8
ruby
27 mars 2025
·
A séjourné 1 nuit
Scenic and restful
Scenic and restful
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Avis mitigés : beaucoup louent les repas savoureux et l'ambiance des restaurants sur place, tandis que d'autres trouvent les prix élevés, le petit-déjeuner faible ou la qualité inégale, avec des opinions variées sur Kinnik au bord du lac.
Avis de voyageur à ce sujet
10
Steven
3 févr. 2024
·
A séjourné 3 nuits
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
10
Norman
24 mars 2025
·
A séjourné 2 nuits
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
10
Dalia
21 mai 2025
·
A séjourné 2 nuits
Five Stars – A Truly Unforgettable Experience at Casa Palopó We absolutely love Casa Palopó and have been visiting this stunning property for several years. Each stay only deepens our appreciation for this truly unique and outstanding hotel. The breathtaking views of Lake Atitlán, framed by beautifully landscaped gardens and majestic volcanoes, are simply unforgettable. The level of gastronomy is exceptional—fine dining at its best. Every dish is thoughtfully prepared and bursting with flavor. The new restaurant menu is fantastic, a true culinary delight. The service is impeccable, with every member of the staff going above and beyond. Special thanks to Fausto, Mary, and Pablo—the new manager—who all made our experience incredibly warm and personal. The new chef has brought a fresh and exciting touch to the kitchen, and it shows in every bite. The villa area is a true gem. With its gorgeous decor, it offers a luxurious and tranquil retreat. Don’t miss the infinity pool and jacuzzi—both are beautifully designed and offer an amazing way to unwind while enjoying panoramic lake and volcano views. Casa Palopó continues to set the standard for world-class hospitality in one of the most beautiful places on Earth. Highly recommended!
Five Stars – A Truly Unforgettable Experience at Casa Palopó We absolutely love Casa Palopó and have been visiting this stunning property for several years. Each stay only deepens our appreciation for this truly unique and outstanding hotel. The breathtaking views of Lake Atitlán, framed by beautifully landscaped gardens and majestic volcanoes, are simply unforgettable. The level of gastronomy is exceptional—fine dining at its best. Every dish is thoughtfully prepared and bursting with flavor. The new restaurant menu is fantastic, a true culinary delight. The service is impeccable, with every member of the staff going above and beyond. Special thanks to Fausto, Mary, and Pablo—the new manager—who all made our experience incredibly warm and personal. The new chef has brought a fresh and exciting touch to the kitchen, and it shows in every bite. The villa area is a true gem. With its gorgeous decor, it offers a luxurious and tranquil retreat. Don’t miss the infinity pool and jacuzzi—both are beautifully designed and offer an amazing way to unwind while enjoying panoramic lake and volcano views. Casa Palopó continues to set the standard for world-class hospitality in one of the most beautiful places on Earth. Highly recommended!
8
Elisa
4 déc. 2024
·
A séjourné 1 nuit
The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
10
Maria
10 janv. 2025
·
A séjourné 2 nuits
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
2
Masoud
12 déc. 2025
·
A séjourné 3 nuits
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
10
Glenda
20 nov. 2025
·
A séjourné 2 nuits
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
6
Fabian
3 juil. 2024
·
A séjourné 1 nuit
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
8
Thomas
13 nov. 2025
·
A séjourné 3 nuits
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
10
Mayling
28 oct. 2025
·
A séjourné 3 nuits
Muy bonita ,el personal muy amable el desayuno no me gusto la frutas sin sabor y la mantequilla que ponen para el pan es ridicula,cenamos 1 noche y la verdad q fue carisimo una ensalada de lechuga que no era nada de especial incluso decia que venia con remolacha y nunca se la pusieron carisimo y sin calidad igual el pollo que pedimos sin nada que lo acomañaea y bien caro de verdad que el restaurante tienen que mejorar los platos ya que cobran los precios caros y no tienen mucha calidad Otra cosas que me parecio un poco abusivo es que a la hora de hacer el check outel hotel cobra una tarifa bastante alta de propinas para el personal que limpia las habitaciones entiendo que se deba dejar propina ya que son muy amables pero casi pagas extra como $15 de propina por noche y eso no te lo dicen al menos deberian decirlo cuando haces la reserva
Muy bonita ,el personal muy amable el desayuno no me gusto la frutas sin sabor y la mantequilla que ponen para el pan es ridicula,cenamos 1 noche y la verdad q fue carisimo una ensalada de lechuga que no era nada de especial incluso decia que venia con remolacha y nunca se la pusieron carisimo y sin calidad igual el pollo que pedimos sin nada que lo acomañaea y bien caro de verdad que el restaurante tienen que mejorar los platos ya que cobran los precios caros y no tienen mucha calidad Otra cosas que me parecio un poco abusivo es que a la hora de hacer el check outel hotel cobra una tarifa bastante alta de propinas para el personal que limpia las habitaciones entiendo que se deba dejar propina ya que son muy amables pero casi pagas extra como $15 de propina por noche y eso no te lo dicen al menos deberian decirlo cuando haces la reserva
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Alvaro
17 nov. 2024
·
A séjourné 1 nuit
.
.
10
Richelle
il y a 3 semaines
·
A séjourné 1 nuit
The staff were all very friendly and helpful. The views of the lake are amazing and the pool up the hill at the villa is gorgeous. There was no air conditioning but with all the windows open and a fan it actually wasn’t bad. It was very quiet and peaceful. My only complaint was when it says “breakfast is included” it was only bread and fruit which is really no breakfast if you a diabetic.
The staff were all very friendly and helpful. The views of the lake are amazing and the pool up the hill at the villa is gorgeous. There was no air conditioning but with all the windows open and a fan it actually wasn’t bad. It was very quiet and peaceful. My only complaint was when it says “breakfast is included” it was only bread and fruit which is really no breakfast if you a diabetic.
10
mirta
il y a 4 semaines
·
A séjourné 2 nuits
Amzimg experience. Lake view staff food. Everything
Amzimg experience. Lake view staff food. Everything
10
Claudia
15 juil. 2026
·
A séjourné 1 nuit
Wonderful place, beautiful views!
Wonderful place, beautiful views!
10
Marcella
3 juil. 2026
·
A séjourné 2 nuits
The 2 restaurants were amazing with the best views of the lake. The beds were so comfortable. Lovely amenities (French press coffee in the room, tea service at night and lovely continental breakfast). The staff were very accommodating.
The 2 restaurants were amazing with the best views of the lake. The beds were so comfortable. Lovely amenities (French press coffee in the room, tea service at night and lovely continental breakfast). The staff were very accommodating.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 22:00
Avant 13:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-27: 419.29589250732425USD
- 2026-09-28: 336.6252119577027USD
- 2026-09-29: 284.1857951552582USD
- 2026-09-30: 300.71745022521975USD
- 2026-10-01: NO DATA
- 2026-10-02: 316.92544235458377USD
- 2026-10-03: 330.7006620259094USD
- 2026-10-04: 323.594720673523USD
- 2026-10-05: 303.10601506210327USD
- 2026-10-06: 303.1458158010864USD
- 2026-10-07: 321.5215428607178USD
- 2026-10-08: 343.87047324646USD
- 2026-10-09: 343.87047324646USD
- 2026-10-10: 400.4092447146607USD
- 2026-10-11: 283.8751099621582USD
- 2026-10-12: 283.84839107025147USD
- 2026-10-13: 377.489189339447USD
- 2026-10-14: 377.489189339447USD
- 2026-10-15: 275.95623764854435USD
- 2026-10-16: NO DATA
- 2026-10-17: 377.489189339447USD
- 2026-10-18: 377.489189339447USD
- 2026-10-19: 305.7035424536133USD
- 2026-10-20: 303.1955753997803USD
- 2026-10-21: 377.489189339447USD
- 2026-10-22: 399.8618891290283USD
- 2026-10-23: 353.23554895935064USD
- 2026-10-24: 505.8335254129029USD
- 2026-10-25: 377.489189339447USD
- 2026-10-26: 384.0477404063416USD
- 2026-10-27: 445.77164249771124USD
- 2026-10-28: 267.18425193626405USD
- 2026-10-29: NO DATA
- 2026-10-30: 377.65838585495USD
- 2026-10-31: 352.240322285614USD
- 2026-11-01: 992.9667412792969USD
- 2026-11-02: 1030.8052726007081USD
- 2026-11-03: 1013.3788643005372USD
- 2026-11-04: 1013.3788643005372USD
- 2026-11-05: 421.9260377668763USD
- 2026-11-06: 561.7652228370667USD
- 2026-11-07: NO DATA
- 2026-11-08: 515.726073691864USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 515.726073691864USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 474.9687289787293USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: 512.0437245890809USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 505.15677405075076USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 505.15677405075076USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. La réception est ouverte tous les jours de 06 h 00 à 21 h 00. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l'hébergement à l'avance pour obtenir les instructions d'enregistrement. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- La piscine est ouverte entre janvier et décembre.
- Piscine accessible de 09 h 00 à 18 h 00.
- Pour les massages, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de moins de 10 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Navette aéroport : 400 USD par véhicule, aller-retour, maximum 4 passager(s)
- Lit d'appoint : 75.0 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Soins pour le visage
Déjeuners à emporter
Petit-déjeuner en chambre
Réservé aux adultes
Beach Sun Loungers
Services
Organisation d'excursions
Ménage
Service de change
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
Concierge Services
Activités
Piscine
Jardin
Randonnée
Piscine extérieure
Piscine extérieure chauffée
Pool (Infinity)
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit