New Marwa Palace

Everything good

En lo personal la habitacion no era mala pero tampoco fue la manejor, al final tuvimos problemas con entregar la habitacion porque mencionaban que habia una cobija sucia la cual nosotros notamos desde nuestra llegada , pero nunca se nos dio por tomar foto. Al ingresar de nuestros recorridos nos hicieron esperar en recepcion sin explicacion alguna.

It was dirty like I had to have them switch my room also fridge didn’t work. They don’t give u any towels and if they do you’re lucky if you get 4. The hotel needs to be updated and they need channels that isn’t just in Arabic. I will never go back there oooo ya I had to buy dish soap so I can wash my coffee cups do I need to say more

The hotel is incredible, very clean and the breakfast is to die for. The area is the only thing I would mention to anyone; you should be in a taxi as soon as you step out as it is not the safest area.

The hotel somehow exceeded our expectations price versus service. Maybe is not a 4 star in European standards but the price we paid against other big name hotels in downtown Cairo is unrivalled. The superior double room are very spacious and clean and provides a fridge (very noisy tho and kept us awake until unplugged) and a big wardrobe with a safe, tho didn’t work in our room. We reported it to the receptionist but nobody fixed it. They usually tend to tell you yes yes yes to please you, but then nobody sorts out the issue. However it wasn’t a big problem as we didn’t have any issues with leaving our belongings in a locked luggage or they offered to leave them at the reception. The breakfast is good enough, don’t expect English breakfast but plenty of choices and egg/ omelette station, fresh juices and lots of local food and cakes/ croissants options. The location of the hotel is ok as close to a bank and a very convenient and very cheap supermarket Metro opposite the hotel but there is no good restaurants around the area or you won’t be able to walk anywhere to downtown attractions. However the location in Cairo doesn’t really matter as you will use Uber all the time as it is a brilliant service very convenient, easy and safe and mostly so so cheap .. rides of 30-40 minutes for instance from hotel to the pyramids for less then 2£ one way!! All our rides across the city were under 1£ each way. The hotel has very competitive prices for food too! Overall we were very pleased.