Flamingos One Week Stays at Villa del Palmar Nuevo Vallarta
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From
219 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, un tobog...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, un tobogán acuático y una bañera de hidromasaje. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
Comida
Degusta algo de cocina mexicana en El Patron, uno de los 4 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones y una cafetería. Relájate con un buen refresco en uno de los 2 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 277 habitaciones con microondas y Smart TV. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo.
Ubicación
Si decides alojarte en Villa Del Palmar Flamingos Beach Resort and Spa de Nuevo Nayarit, estarás a pie de playa y a apenas 1 min en coche de Bahía de Banderas y a 8 de Playa Nuevo Vallarta. Además, este complejo de playa se encuentra a 19,2 km de Terminal de cruceros y a 23,8 km de Malecón.
Qué hay cerca
Bahía de Banderas(0.3 millas)
Playa Bucerías(1.1 millas)
Art Walk Bucerías(1.6 millas)
Club de golf Flamingos(1.7 millas)
Paseo Del Beso(1.8 millas)
Playa Nuevo Vallarta(1.8 millas)
Parroquia de Nuestra Señora de la Paz(1.9 millas)
Los Arroyos Verdes(2 millas)
El Tigre Golf at Paradise Village(2.2 millas)
Centro de Cerámica Contemporánea Tuna(2.3 millas)
Riviera Farmers Market Nuevo Vallarta(3.7 millas)
Centro comercial Plaza Lago Real(3.8 millas)
Centro comercial Paradise Plaza(3.9 millas)
Vallarta Adventures(4.5 millas)
Club de golf El Tigre(4.6 millas)
El aeropuerto más práctico para llegar a Villa Del Palmar Flamingos Beach Resort and Spa se encuentra en Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Díaz Ordaz Intl.)(9.9 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Ubicación
Paseo de los Cocoteros 750, Bahía de Banderas, Estado de Nayarit, México
Bahía de Banderas (0.3 millas)
Playa Bucerías (1.1 millas)
Art Walk Bucerías (1.6 millas)
Club de golf Flamingos (1.7 millas)
Paseo Del Beso (1.8 millas)
Playa Nuevo Vallarta (1.8 millas)
Opciones de habitación
6
Junior Suite
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
427 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
16
Two Bedroom Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
1270 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
12
Suite, 1 habitación
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
861 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
12
One Bedroom Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
854 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
17
Suite, 2 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
1270 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
6
Junior Suite Ocean View
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
420 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre Flamingos One Week Stays at Villa del Palmar Nuevo Vallarta
8.2
Muy bueno
Basado en 1000 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Villa del Palmar Flamingos, los huéspedes elogian la hermosa ubicación frente a la playa, las amplias piscinas y el ambiente familiar, así como las espaciosas habitaciones con cocinetas y muchas vistas al mar. Sin embargo, señalan repetidamente un proceso de registro lento o caótico y una insistente presión para la venta de multipropiedades.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Villa del Palmar Flamingos, los huéspedes elogian la hermosa ubicación frente a la playa, las amplias piscinas y el ambiente familiar, así como las espaciosas habitaciones con cocinetas y muchas vistas al mar. Sin embargo, señalan repetidamente un proceso de registro lento o caótico y una insistente presión para la venta de multipropiedades.
Las opiniones sobre la restauración son variadas: el bufé de desayuno recibe elogios frecuentes, pero algunos consideran los menús limitados, el servicio puede ser lento y los precios son altos. Las instalaciones impresionan por el acceso a la playa y las actividades familiares, pero los huéspedes mencionan fallas en los ascensores, renovaciones en curso, problemas de mantenimiento en los jacuzzis o las piscinas, y escasez de tumbonas y sombrillas. El servicio de limpieza y el mantenimiento pueden ser inconsistentes, y algunos informan sobre frustraciones con las facturas o los depósitos, pero en general, es adecuado para los viajeros que buscan un complejo relajante junto al mar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas frente a la playa y las actividades familiares son un punto destacado, y a muchos les gusta el ambiente relajante. Los inconvenientes recurrentes incluyen fallas en los ascensores y trabajos de renovación, problemas ocasionales de mantenimiento en los jacuzzis o las piscinas, y escasez de tumbonas/sombrillas, lo que lleva a que los huéspedes reserven las sillas con antelación.
Reseñas de huéspedes relacionadas
6
DOROTA
5 dic 2023
·
Se alojó 6 noches
5 days of my stay at the pool during the cleaning process, the water was not clean, the HOT Tub water was cold and the jets were not working /it was fixed after 5 days/I was leaving that day. I asked the service desk 2 times and other people also asked...nothing was done for 5 days of my stay, and no shampoo was delivered for 2 days. I was promised on the 1st day to get a massage and spa service with a discount but never did. Just do not promise if you are unable to keep the promise...The servers at the pool area, bell person, and restaurant were outstanding. If you came to us, not a member you just received bad service, water drinks, etc. I see the difference because I am a member but this time I was just the tourist staying in the hotel paying the price comparable to other 4.5-5-star hotels. I got the treatment of 2-3 stars....It wasn't right
5 days of my stay at the pool during the cleaning process, the water was not clean, the HOT Tub water was cold and the jets were not working /it was fixed after 5 days/I was leaving that day. I asked the service desk 2 times and other people also asked...nothing was done for 5 days of my stay, and no shampoo was delivered for 2 days. I was promised on the 1st day to get a massage and spa service with a discount but never did. Just do not promise if you are unable to keep the promise...The servers at the pool area, bell person, and restaurant were outstanding. If you came to us, not a member you just received bad service, water drinks, etc. I see the difference because I am a member but this time I was just the tourist staying in the hotel paying the price comparable to other 4.5-5-star hotels. I got the treatment of 2-3 stars....It wasn't right
6
Rocio
5 ago 2024
·
Se alojó 1 noche
Elevator did not work. I was not notified during reservation. Dining was mediocre. Better food at fast food restaurant. It took 40 minutes to check in. While 4 people in member services were sitting there- cross train! The only positive is that service staff were fantastic - personable, approachable, and helpful.
Elevator did not work. I was not notified during reservation. Dining was mediocre. Better food at fast food restaurant. It took 40 minutes to check in. While 4 people in member services were sitting there- cross train! The only positive is that service staff were fantastic - personable, approachable, and helpful.
8
MIGUEL
21 may 2025
·
Se alojó 2 noches
Nice property all around. Quite and calm. Could use more entertainment!
Nice property all around. Quite and calm. Could use more entertainment!
10
Anthony
27 feb 2024
·
Se alojó 21 noches
nice property, friendly staff, great breakfast buffet. only issue is the lack of lounge chairs at pool and beach and difficulty in obtaining one.
nice property, friendly staff, great breakfast buffet. only issue is the lack of lounge chairs at pool and beach and difficulty in obtaining one.
2
Garth Steven
4 dic 2023
·
Se alojó 10 noches
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
8
Bridget
22 ene 2025
·
Se alojó 1 noche
Pools and beach are very nice. Staff is excellent.
Pools and beach are very nice. Staff is excellent.
8
James
5 ago 2024
·
Se alojó 4 noches
Property had elevator outages and construction going on. Would like to have known that upfront
Property had elevator outages and construction going on. Would like to have known that upfront
10
Fred
16 dic 2022
·
Se alojó 19.337 noches
Like the area around the pool and the beautiful beach area. Found that there were no where near enough umbrellas at the beach side. So many chairs and so few umbrellas. We were only able to take advantage of the beach side once as we could never get an umbrella. Also, the chairs around the pool get taken very early in the morning by people putting towels out and then leaving them there for hours on end. Not sure what, but there has to be a better system.
Like the area around the pool and the beautiful beach area. Found that there were no where near enough umbrellas at the beach side. So many chairs and so few umbrellas. We were only able to take advantage of the beach side once as we could never get an umbrella. Also, the chairs around the pool get taken very early in the morning by people putting towels out and then leaving them there for hours on end. Not sure what, but there has to be a better system.
6
Raul
30 jul 2024
·
Se alojó 5 noches
We were "upgraded" to "better" room. In that tower the elevator was not working. We were in a 4th floor, carrying up and down our stuffs and sometimes the kids. Not great time.
We were "upgraded" to "better" room. In that tower the elevator was not working. We were in a 4th floor, carrying up and down our stuffs and sometimes the kids. Not great time.
10
Erika
8 may 2025
·
Se alojó 3 noches
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas describen la propiedad y las habitaciones como limpias y bien mantenidas. Sin embargo, se señalan problemas recurrentes con la claridad del agua de la piscina y fallas ocasionales en el servicio de limpieza (superficies polvorientas, toallas manchadas o faltantes, pisos no fregados).
Reseñas de huéspedes relacionadas
4
Arlett Elivier
2 ene 2024
·
Se alojó 6 noches
I rate this place 3 out of 10. Hortencia at the front desk was extremely kind and patient. We checked in on Christmas Day only to be told that we did not pay for the “all inclusive”. However, I specifically searched for all inclusive hotels which is how we came about in choosing this resort. The family and I had been traveling since 2am, so we were extremely tired and hungry checked in about 3-4pm. Hortencia tried calling Travelocity but no one answered so we ended up paying for “all inclusive” yet again. Reason I’m rating this hotel so poorly is because of room issues. 1. The phone did not work, it took 3 x of us complaining before it got fixed. The first time we complained they sent someone, he came and said they would need to replace the phone and never came back. 2. The bathroom fan did not work, there was a leak under the sink that soaked a bunch of our toiletries. We had to put towels down to try and catch some of the water that seemed to slowly pour out from under the sink and between the wall, but not sure exact location but towels were extremely soaked by the am - the leak never got fixed. 3. Two out of the 6 days we stayed at this hotel towels had blood stains, we complained they brought new ones - also, we were a family of 4 and sometimes we would only have 3 sets of towels, so having to call for an extra set was extremely annoying. Oh, the pool area. Towels were sometimes hard to come by. There never seemed to be enough chairs for everyone but we made it work.
I rate this place 3 out of 10. Hortencia at the front desk was extremely kind and patient. We checked in on Christmas Day only to be told that we did not pay for the “all inclusive”. However, I specifically searched for all inclusive hotels which is how we came about in choosing this resort. The family and I had been traveling since 2am, so we were extremely tired and hungry checked in about 3-4pm. Hortencia tried calling Travelocity but no one answered so we ended up paying for “all inclusive” yet again. Reason I’m rating this hotel so poorly is because of room issues. 1. The phone did not work, it took 3 x of us complaining before it got fixed. The first time we complained they sent someone, he came and said they would need to replace the phone and never came back. 2. The bathroom fan did not work, there was a leak under the sink that soaked a bunch of our toiletries. We had to put towels down to try and catch some of the water that seemed to slowly pour out from under the sink and between the wall, but not sure exact location but towels were extremely soaked by the am - the leak never got fixed. 3. Two out of the 6 days we stayed at this hotel towels had blood stains, we complained they brought new ones - also, we were a family of 4 and sometimes we would only have 3 sets of towels, so having to call for an extra set was extremely annoying. Oh, the pool area. Towels were sometimes hard to come by. There never seemed to be enough chairs for everyone but we made it work.
8
Mari Lyn
6 may 2025
·
Se alojó 6 noches
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
2
Garth Steven
4 dic 2023
·
Se alojó 10 noches
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
10
Robert
8 may 2025
·
Se alojó 5 noches
Liked the view of the pools and resort. Very friendly staff. Clean and quiet.
Liked the view of the pools and resort. Very friendly staff. Clean and quiet.
8
Bruce
16 nov 2023
·
Se alojó 8 noches
Villa Del Palmar has been a favorite destination of ours for 20 years. The staff are the best!! Always quick to help and with a friendly smile. Many of them are like close friends. We look forward to seeing Agustine at the pool, Antonio and Louis always make us feel at home when they greet us at the front. Our only complaint was the condition of the resort was not as clean as years past. The pool was so cloudy, I would not put my head under water it was bad! I informed them several times. It was not fixed the whole 8 days we were there. The sidewalks around the pool did not look like they were being washed regularly. Having said that, we are planning on returning in the spring. Hopefully these were just temporary issues.
Villa Del Palmar has been a favorite destination of ours for 20 years. The staff are the best!! Always quick to help and with a friendly smile. Many of them are like close friends. We look forward to seeing Agustine at the pool, Antonio and Louis always make us feel at home when they greet us at the front. Our only complaint was the condition of the resort was not as clean as years past. The pool was so cloudy, I would not put my head under water it was bad! I informed them several times. It was not fixed the whole 8 days we were there. The sidewalks around the pool did not look like they were being washed regularly. Having said that, we are planning on returning in the spring. Hopefully these were just temporary issues.
10
Ricardo
16 nov 2024
·
Se alojó 4 noches
Un hotel muy bonito, limpio y bien cuidado.
Un hotel muy bonito, limpio y bien cuidado.
10
Joseph
7 jun 2025
·
Loved the friendly staff, property well kept and beautiful.
Loved the friendly staff, property well kept and beautiful.
8
Fatima
31 ago 2025
·
Se alojó 3 noches
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
10
juan
25 sept 2024
·
Se alojó 4 noches
Room was never swept or mop
Room was never swept or mop
10
Teresa
20 abr 2023
·
Se alojó 1 noche
Very nice property and clean
Very nice property and clean
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y cómodas, a menudo con cocinetas y vistas al mar. Algunas unidades muestran signos de envejecimiento o tienen problemas de mantenimiento como un aire acondicionado ruidoso, luces parpadeantes, problemas con la puerta/teléfono o tipos de cama incorrectos.
Reseñas de huéspedes relacionadas
10
Esmeralda Liñan
16 ago 2025
·
Se alojó 5 noches
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
8
Saul
21 dic 2024
·
Se alojó 3 noches
Size of rooms were above average and clean. Property is showing its age a bit but still recommend. More eating options would be nice too.
Size of rooms were above average and clean. Property is showing its age a bit but still recommend. More eating options would be nice too.
8
David
8 dic 2024
·
Se alojó 7 noches
I like that the rooms have a kitchenette or full kitchen. Also the staff is friendly and welcoming. The location is great also. I didn’t like that the water in the shower was not warm enough. This was the first time this happened. I had stayed there several times and it was not a problem. But overall it’s my favorite resort so far.
I like that the rooms have a kitchenette or full kitchen. Also the staff is friendly and welcoming. The location is great also. I didn’t like that the water in the shower was not warm enough. This was the first time this happened. I had stayed there several times and it was not a problem. But overall it’s my favorite resort so far.
8
Mari Lyn
6 may 2025
·
Se alojó 6 noches
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
8
Kerry
23 abr 2025
·
Se alojó 5 noches
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
6
Natalie
6 mar 2023
·
Se alojó 1 noche
Air conditioner was very loud. Only sheets on the bed, no duvet.
Air conditioner was very loud. Only sheets on the bed, no duvet.
8
John
30 oct 2023
·
Se alojó 5 noches
Excellent staff and food. Spacious one bedroom room. Rooms need updating. Technology poor.
Excellent staff and food. Spacious one bedroom room. Rooms need updating. Technology poor.
10
Steven
26 mar 2024
·
Se alojó 2 noches
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
8
Ian
22 ene 2025
·
Se alojó 9 noches
I always said I would never stay in a room with two beds and only one chair and there we were and expensive too
I always said I would never stay in a room with two beds and only one chair and there we were and expensive too
2
Megan
28 abr 2024
·
Se alojó 1 noche
The resort itself is okay. But checking in was an absolute nightmare. Someone with the resort told us to check out of our other resort next door early and they would get us in early… we got there at 9:30 am and they kept giving us a different time that our room would be ready. We didn’t get into our room until 4:30pm. Just to find out that they put us until a room with two double beds instead of one king sized bed like I paid for. For the amount of money I paid to stay here, I am extremely disappointed.
The resort itself is okay. But checking in was an absolute nightmare. Someone with the resort told us to check out of our other resort next door early and they would get us in early… we got there at 9:30 am and they kept giving us a different time that our room would be ready. We didn’t get into our room until 4:30pm. Just to find out that they put us until a room with two double beds instead of one king sized bed like I paid for. For the amount of money I paid to stay here, I am extremely disappointed.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable y servicial en todo el complejo. Por otro lado, el registro suele ser lento o desorganizado, la venta de multipropiedades se siente agresiva y algunos huéspedes se enfrentaron a problemas con las facturas, los depósitos o el cumplimiento de los beneficios.
Reseñas de huéspedes relacionadas
2
Jeffrey
29 nov 2025
·
Se alojó 2 noches
Two beds instead of one king reserved Check in at this property is always chaotic.
Two beds instead of one king reserved Check in at this property is always chaotic.
10
Britney
16 jul 2025
·
Se alojó 4 noches
The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back.
The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back.
6
Randall
16 may 2024
·
Se alojó 13 noches
Nice building and room The staff were great with the exception of the check in. It took 1 hour & 45 minutes to move four spots forward to make it to the check in desk. Then we were assigned a room already given to someone else. So we took a room for one night and changed to what was acceptable for a room for 13 nites the next day. Not enough staff ever at the front desk - should be prepared to staff up!
Nice building and room The staff were great with the exception of the check in. It took 1 hour & 45 minutes to move four spots forward to make it to the check in desk. Then we were assigned a room already given to someone else. So we took a room for one night and changed to what was acceptable for a room for 13 nites the next day. Not enough staff ever at the front desk - should be prepared to staff up!
10
Genevieve
12 feb 2025
·
Se alojó 5 noches
Wonderful service!
Wonderful service!
8
Martha
20 sept 2025
·
Se alojó 3 noches
I am rating too low because they did NOT give me the deposit back yet. It’s been over a month I am still waiting for any good response from the hotel. The hotel is nice but the staff is not helping with the deposit back. In most of hotels take $100.00 dls and in this hotel $7,000.00 pesos
I am rating too low because they did NOT give me the deposit back yet. It’s been over a month I am still waiting for any good response from the hotel. The hotel is nice but the staff is not helping with the deposit back. In most of hotels take $100.00 dls and in this hotel $7,000.00 pesos
8
John
26 jul 2025
·
Se alojó 1 noche
Great hotel, however check-in was absolutely horrible! Waited over an hour standing in the lobby to even get to the check-in desk. There was only a couple parties in front of us, but staff was extremely slow!!! Slowest check in that I’ve ever had!!!
Great hotel, however check-in was absolutely horrible! Waited over an hour standing in the lobby to even get to the check-in desk. There was only a couple parties in front of us, but staff was extremely slow!!! Slowest check in that I’ve ever had!!!
4
Kim A.
8 may 2024
·
Se alojó 5 noches
Our stay started with a tour for membership. The representative they gave us the tour whose name is Ulysses was incredibly mean, disrespectful, and insulting, not only to me, but especially my wife. Called us fools and idiots. After this, we had to spend the next four days at a resort that made us feel like they hated us. Completely terrible experience and although I’ve stayed there three times before I will never be coming back. This hotel experience was very poor from all aspects. Some of the staff was nice to us, but overall they seem to be an angry group. On top of that the food was incredibly disappointing and did not match any of the food that we had off of premises. Again terrible experience and would not do it again. Kym Lewin.
Our stay started with a tour for membership. The representative they gave us the tour whose name is Ulysses was incredibly mean, disrespectful, and insulting, not only to me, but especially my wife. Called us fools and idiots. After this, we had to spend the next four days at a resort that made us feel like they hated us. Completely terrible experience and although I’ve stayed there three times before I will never be coming back. This hotel experience was very poor from all aspects. Some of the staff was nice to us, but overall they seem to be an angry group. On top of that the food was incredibly disappointing and did not match any of the food that we had off of premises. Again terrible experience and would not do it again. Kym Lewin.
2
Robert
7 mar 2024
·
Se alojó 7 noches
staff was terrible
staff was terrible
10
Joseph
7 jun 2025
·
Loved the friendly staff, property well kept and beautiful.
Loved the friendly staff, property well kept and beautiful.
8
Mark
5 sept 2025
·
Se alojó 5 noches
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación frente a la playa con fácil acceso a la arena y un ambiente más tranquilo y familiar; Bucerías se puede recorrer a pie para algunos. Está más lejos del centro y de muchos restaurantes, por lo que es común utilizar taxis, Uber o un coche.
Reseñas de huéspedes relacionadas
10
Tracey
11 dic 2024
·
Se alojó 6 noches
The staff were amazing! Friendly and very helpful. Always positive and eager to enhance our stay in any way possible. The rooms were clean and the housekeeping staff were fast and efficient in cleaning our rooms. The pool staff and waiters were friendly, and worked very hard to meet every guest’s needs. We did not do the all inclusive so I cannot comment on the food. We ate in local restaurants and walked to Bucerias daily. Would definitely return to this hotel.
The staff were amazing! Friendly and very helpful. Always positive and eager to enhance our stay in any way possible. The rooms were clean and the housekeeping staff were fast and efficient in cleaning our rooms. The pool staff and waiters were friendly, and worked very hard to meet every guest’s needs. We did not do the all inclusive so I cannot comment on the food. We ate in local restaurants and walked to Bucerias daily. Would definitely return to this hotel.
10
Mary Kay
1 ago 2023
·
Se alojó 5 noches
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
10
Jagadeesh
10 jun 2025
·
Se alojó 4 noches
Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!
Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!
8
Kerry
23 abr 2025
·
Se alojó 5 noches
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
8
porfirio
5 jun 2023
·
Se alojó 3 noches
Great stay, beach is awesome, place is great. Didn't the all inclusive so yeah 5 bucks a can of beer. Was promised a bottle of wine per the stay never got it even after calling the second day to remind them. Overall great, renting a car was a must since its a way from nearby restaurants and activities.
Great stay, beach is awesome, place is great. Didn't the all inclusive so yeah 5 bucks a can of beer. Was promised a bottle of wine per the stay never got it even after calling the second day to remind them. Overall great, renting a car was a must since its a way from nearby restaurants and activities.
8
Jacqueline Sheree
2 ago 2023
·
Se alojó 4 noches
Property was at the end of the hotel district. Loved the area if you are wanting a more relaxed vacation. It’s 45 mins to downtown if you want to be around more of the restaurants.
Property was at the end of the hotel district. Loved the area if you are wanting a more relaxed vacation. It’s 45 mins to downtown if you want to be around more of the restaurants.
10
Paul
7 may 2023
·
Se alojó 4 noches
Nice property. Good location
Nice property. Good location
10
Steven
26 mar 2024
·
Se alojó 2 noches
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
8
Fatima
31 ago 2025
·
Se alojó 3 noches
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
10
Erika
8 may 2025
·
Se alojó 3 noches
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El bufé de desayuno es ampliamente elogiado. En general, las experiencias gastronómicas y en los restaurantes son variadas, con informes de servicio lento, variedad limitada y precios altos; las normas sobre vales o descuentos también crean confusión.
Reseñas de huéspedes relacionadas
10
Esmeralda Liñan
16 ago 2025
·
Se alojó 5 noches
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
10
Hidekazu
16 sept 2025
·
Se alojó 2 noches
ホテルは、最高でした。 プール、海も部屋の前で、また行きたいと思います。 子供もとても楽しい時間を過ごせました。 しかしながら、ホテル内の寿司屋が酷い。 長旅で、皆さん疲れてる中で、待ち時間が長く、提供スピードが遅すぎる、味普通。 過去最高級に酷い店で、その店には2度と行かないです。
ホテルは、最高でした。 プール、海も部屋の前で、また行きたいと思います。 子供もとても楽しい時間を過ごせました。 しかしながら、ホテル内の寿司屋が酷い。 長旅で、皆さん疲れてる中で、待ち時間が長く、提供スピードが遅すぎる、味普通。 過去最高級に酷い店で、その店には2度と行かないです。
10
Mary Kay
1 ago 2023
·
Se alojó 5 noches
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
10
ENRIQUE EFRAIN
19 dic 2023
·
Se alojó 3 noches
Excelente servicio de todo el Personal del Hotel: Julio en Concierge, Monse en la bienvenida nos explico todo en 5 min, los meseros también (Hector en el Snack). El restaurante buffete del desayuno esta muy bueno, con vista al mar. El Restaurante de Japonés también excelente.
Excelente servicio de todo el Personal del Hotel: Julio en Concierge, Monse en la bienvenida nos explico todo en 5 min, los meseros también (Hector en el Snack). El restaurante buffete del desayuno esta muy bueno, con vista al mar. El Restaurante de Japonés también excelente.
8
Jessica
31 jul 2025
·
Se alojó 3 noches
Hotel is in excellent condition and the beach is amazing. Food and food and beverage service is great. The only 2 things is that air conditionate on room made too much noise, and they charge a 15% tip plus 16% tax on every bill (in Mexico service is charged separetely) so beware on double tipping when paying the bill.
Hotel is in excellent condition and the beach is amazing. Food and food and beverage service is great. The only 2 things is that air conditionate on room made too much noise, and they charge a 15% tip plus 16% tax on every bill (in Mexico service is charged separetely) so beware on double tipping when paying the bill.
8
Mario D
25 jul 2022
·
Se alojó 4 noches
Excelente hotel, alimentos caros y no ricos.
Excelente hotel, alimentos caros y no ricos.
8
Christine
22 oct 2024
·
Se alojó 6 noches
Nice clean quiet resort. Activities staff was great! Dining options were not great. If you’re not all inclusive there’s not much to choose from besides pool or room service. No breakfast menu restaurant- only buffet. The theme night shows are tied into paying for a buffet. Not informed about that and had already ate dinner so no shows for us. The elevator near our room was broken. Mom had a long walk to go anywhere.
Nice clean quiet resort. Activities staff was great! Dining options were not great. If you’re not all inclusive there’s not much to choose from besides pool or room service. No breakfast menu restaurant- only buffet. The theme night shows are tied into paying for a buffet. Not informed about that and had already ate dinner so no shows for us. The elevator near our room was broken. Mom had a long walk to go anywhere.
10
ricardo
4 dic 2025
·
Se alojó 4 noches
En general todo bien, solo que la atención para los restaurantes es tardada, poco personal para atender en los restaurantes, el japonés el mejor , el portones el peor.
En general todo bien, solo que la atención para los restaurantes es tardada, poco personal para atender en los restaurantes, el japonés el mejor , el portones el peor.
4
cesar
22 oct 2023
·
Se alojó 5 noches
The service was horrible waited 40 min or longer for beverages and pool food.
The service was horrible waited 40 min or longer for beverages and pool food.
8
Mark
5 sept 2025
·
Se alojó 5 noches
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Alejandro
hace 3 semanas
·
Se alojó 3 noches
Todo estuvo excelente muy tranquilo limpio con personal muy atento, nos súper encantó
Todo estuvo excelente muy tranquilo limpio con personal muy atento, nos súper encantó
8
HUMBERTO
28 jun 2026
·
Se alojó 1 noche
Es buen hotel Buena actitud del personal Alberca hermosa Jacuzzi excelente Solo...... Los restaurantes no buenos Y la comida no buena
Es buen hotel Buena actitud del personal Alberca hermosa Jacuzzi excelente Solo...... Los restaurantes no buenos Y la comida no buena
10
DIEGO IVAN TORRES
13 may 2026
·
Se alojó 3 noches
Muy buena atención, la comida muy rica, muy limpio, en general muy buen hotel
Muy buena atención, la comida muy rica, muy limpio, en general muy buen hotel
6
Victor
4 ene 2026
·
Se alojó 1 noche
Te dicen q el check un es a las 3 y te no te dan el cuarto hasta las 4, 4:30. No tiene valet te toca estacionar el carro e irte por partes súper feas del hotel
Te dicen q el check un es a las 3 y te no te dan el cuarto hasta las 4, 4:30. No tiene valet te toca estacionar el carro e irte por partes súper feas del hotel
8
Alejandro
4 ene 2026
·
Se alojó 3 noches
Estuvo muy padre el lugar que me cambiaron por el otro "apartamento en condominio en la playa", gracias por responder Expedia!!todo excelente
Estuvo muy padre el lugar que me cambiaron por el otro "apartamento en condominio en la playa", gracias por responder Expedia!!todo excelente
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 174.11528071864316USD
- 2026-09-18: 177.1172825191345USD
- 2026-09-19: 179.11859952705382USD
- 2026-09-20: 178.06286638018798USD
- 2026-09-21: 176.63264318730162USD
- 2026-09-22: 170.2536412937927USD
- 2026-09-23: 168.76642438929747USD
- 2026-09-24: 170.91175041575622USD
- 2026-09-25: 194.32927827056884USD
- 2026-09-26: 185.12258560229492USD
- 2026-09-27: 163.04553161775206USD
- 2026-09-28: 176.55360209278868USD
- 2026-09-29: 165.39364799999998USD
- 2026-09-30: 183.20241277787778USD
- 2026-10-01: 185.12258560229492USD
- 2026-10-02: 184.12191833546447USD
- 2026-10-03: 196.52486812387082USD
- 2026-10-04: 197.20711019198606USD
- 2026-10-05: 184.12191833546447USD
- 2026-10-06: 196.40083845072934USD
- 2026-10-07: 182.35355348458862USD
- 2026-10-08: 196.40083845072934USD
- 2026-10-09: 184.12191833546447USD
- 2026-10-10: 172.11396371072385USD
- 2026-10-11: 196.40083845072934USD
- 2026-10-12: 184.12191833546447USD
- 2026-10-13: 183.20241277787778USD
- 2026-10-14: 183.09079132977294USD
- 2026-10-15: 196.52486812387082USD
- 2026-10-16: 184.12191833546447USD
- 2026-10-17: 182.35355348458862USD
- 2026-10-18: 198.80112896565245USD
- 2026-10-19: 198.80112896565245USD
- 2026-10-20: 216.4837609813995USD
- 2026-10-21: 216.4837609813995USD
- 2026-10-22: 199.12705518176267USD
- 2026-10-23: 187.35932589682005USD
- 2026-10-24: 182.35355348458862USD
- 2026-10-25: 181.63843312527464USD
- 2026-10-26: 181.63843312527464USD
- 2026-10-27: 184.12191833546447USD
- 2026-10-28: 181.63843312527464USD
- 2026-10-29: 203.1096046977539USD
- 2026-10-30: 193.08021866836546USD
- 2026-10-31: 193.79533902767943USD
- 2026-11-01: 211.67313770162963USD
- 2026-11-02: 176.63264318730162USD
- 2026-11-03: 190.3225958084259USD
- 2026-11-04: 183.82264877229306USD
- 2026-11-05: 183.82264877229306USD
- 2026-11-06: 280.3238860116577USD
- 2026-11-07: 271.7425468543396USD
- 2026-11-08: 273.88787288079834USD
- 2026-11-09: 170.91175041575622USD
- 2026-11-10: 183.82264877229306USD
- 2026-11-11: 292.14985333586117USD
- 2026-11-12: 305.89555534094234USD
- 2026-11-13: 293.19589474763484USD
- 2026-11-14: 316.019264911499USD
- 2026-11-15: 176.63264318730162USD
- 2026-11-16: 183.7854416229248USD
- 2026-11-17: 183.82264877229306USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Cargo por registro de salida tardía: 1000 MXN
- Cama adicional: 360.0 MXN por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Habitación familiar
Servicios
24-Hour Front Desk
Internet
WiFi gratuito
Actividades
Piscina
Jardín
Playa (cercana)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito