Flamingos One Week Stays at Villa del Palmar Nuevo Vallarta
From
219 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
219 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure, un toboggan aquatique et un bain à remous. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine mexicaine proposée par El Patron, l'un des 4 restaurants de ce complexe touristique ou profitez du service d'étage, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. L'hébergement vous invite à la détente dans un de ses 2 bars/lounges.
Chambres
Les 277 chambres de l'hébergement vous invitent à la détente et comprennent un micro-ondes et une TV connectée. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux.
Emplacement
Nouveau Nayarit ne manque pas de choses à découvrir ; Villa Del Palmar Flamingos Beach Resort and Spa vous fait profiter d'un séjour au bord de la plage et se trouve à 1 min en voiture de Baie de Banderas et à 8 minutes de Plage de Nuevo Vallarta. Ce complexe touristique au bord de la plage se trouve à 19,2 km de Terminal de croisière et à 23,8 km de Malecón.
À proximité
Baie de Banderas(0.3 miles)
Playa Bucerías(1.1 miles)
Promenade Artistique Bucerias(1.6 miles)
Club de golf Flamingos(1.7 miles)
Promenade du Baiser(1.8 miles)
Plage de Nuevo Vallarta(1.8 miles)
Paroisse de Notre-Dame de la Paix(1.9 miles)
Les Arroyos Verdes(2 miles)
Golf El Tigre à Paradise Village(2.2 miles)
Centre de Céramique Contemporaine Tuna(2.3 miles)
Marché Fermier de la Riviera de Nuevo Vallarta(3.7 miles)
Centre commercial Plaza Lago Real(3.8 miles)
Centre commercial Paradise Plaza(3.9 miles)
Vallarta Adventures(4.5 miles)
Club de golf d'El Tigre(4.6 miles)
Aéroport principal le plus pratique pour rejoindre Villa Del Palmar Flamingos Beach Resort and Spa : Aéroport international Licenciado Gustavo Diaz Ordaz (PVR)(9.9 miles)
Emplacement
Paseo de los Cocoteros 750, Bahía de Banderas, Nayarit, Mexique
Baie de Banderas (0.3 miles)
Playa Bucerías (1.1 miles)
Promenade Artistique Bucerias (1.6 miles)
Club de golf Flamingos (1.7 miles)
Promenade du Baiser (1.8 miles)
Plage de Nuevo Vallarta (1.8 miles)
Options de chambre
6
Junior Suite
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
427 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Kitchenette
16
Two Bedroom Ocean View
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
1270 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
12
Suite, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
861 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
12
One Bedroom Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
854 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
17
Suite, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
1270 ft²
Balcon ou patioSalle à manger séparéeClimatisationWi-Fi (gratuit)Cuisine
6
Junior Suite Ocean View
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
420 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Cuisine
Avis des voyageurs sur Flamingos One Week Stays at Villa del Palmar Nuevo Vallarta
8.2
Très bien
Basé sur 1 000 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Villa del Palmar Flamingos, les clients apprécient l'environnement magnifique en bord de mer, les grandes piscines et l'atmosphère familiale, ainsi que les chambres spacieuses avec kitchenette et de nombreuses vues sur l'océan. Ils soulignent cependant souvent un enregistrement lent ou chaotique et une pression constante pour la vente de parts de temps.
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Ce qu'en disent des voyageurs
Au Villa del Palmar Flamingos, les clients apprécient l'environnement magnifique en bord de mer, les grandes piscines et l'atmosphère familiale, ainsi que les chambres spacieuses avec kitchenette et de nombreuses vues sur l'océan. Ils soulignent cependant souvent un enregistrement lent ou chaotique et une pression constante pour la vente de parts de temps.
Les avis sur les restaurants sont mitigés : le buffet de petit-déjeuner est fréquemment salué, mais certains estiment que les menus sont limités, le service peut être lent et les prix sont élevés. Les installations impressionnent par leur accès à la plage et les activités familiales, mais les clients signalent des pannes d'ascenseur, des travaux de rénovation en cours, des problèmes d'entretien des jacuzzis ou des piscines, et une pénurie de transats et de parasols. Le service de ménage et la maintenance peuvent être irréguliers, et certains signalent des frustrations liées aux factures ou aux dépôts, mais dans l'ensemble, l'établissement convient aux voyageurs à la recherche d'un complexe balnéaire décontractant.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines en bord de mer et les activités familiales sont un point fort, et beaucoup apprécient le calme des lieux. Les inconvénients récurrents incluent les pannes d'ascenseur et les travaux de rénovation, des problèmes occasionnels d'entretien des jacuzzis ou des piscines, et une pénurie de transats/parasols entraînant une réservation des chaises.
Avis de voyageur à ce sujet
6
DOROTA
5 déc. 2023
·
A séjourné 6 nuits
5 days of my stay at the pool during the cleaning process, the water was not clean, the HOT Tub water was cold and the jets were not working /it was fixed after 5 days/I was leaving that day. I asked the service desk 2 times and other people also asked...nothing was done for 5 days of my stay, and no shampoo was delivered for 2 days. I was promised on the 1st day to get a massage and spa service with a discount but never did. Just do not promise if you are unable to keep the promise...The servers at the pool area, bell person, and restaurant were outstanding. If you came to us, not a member you just received bad service, water drinks, etc. I see the difference because I am a member but this time I was just the tourist staying in the hotel paying the price comparable to other 4.5-5-star hotels. I got the treatment of 2-3 stars....It wasn't right
5 days of my stay at the pool during the cleaning process, the water was not clean, the HOT Tub water was cold and the jets were not working /it was fixed after 5 days/I was leaving that day. I asked the service desk 2 times and other people also asked...nothing was done for 5 days of my stay, and no shampoo was delivered for 2 days. I was promised on the 1st day to get a massage and spa service with a discount but never did. Just do not promise if you are unable to keep the promise...The servers at the pool area, bell person, and restaurant were outstanding. If you came to us, not a member you just received bad service, water drinks, etc. I see the difference because I am a member but this time I was just the tourist staying in the hotel paying the price comparable to other 4.5-5-star hotels. I got the treatment of 2-3 stars....It wasn't right
6
Rocio
5 août 2024
·
A séjourné 1 nuit
Elevator did not work. I was not notified during reservation. Dining was mediocre. Better food at fast food restaurant. It took 40 minutes to check in. While 4 people in member services were sitting there- cross train! The only positive is that service staff were fantastic - personable, approachable, and helpful.
Elevator did not work. I was not notified during reservation. Dining was mediocre. Better food at fast food restaurant. It took 40 minutes to check in. While 4 people in member services were sitting there- cross train! The only positive is that service staff were fantastic - personable, approachable, and helpful.
8
MIGUEL
21 mai 2025
·
A séjourné 2 nuits
Nice property all around. Quite and calm. Could use more entertainment!
Nice property all around. Quite and calm. Could use more entertainment!
10
Anthony
27 févr. 2024
·
A séjourné 21 nuits
nice property, friendly staff, great breakfast buffet. only issue is the lack of lounge chairs at pool and beach and difficulty in obtaining one.
nice property, friendly staff, great breakfast buffet. only issue is the lack of lounge chairs at pool and beach and difficulty in obtaining one.
2
Garth Steven
4 déc. 2023
·
A séjourné 10 nuits
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
8
Bridget
22 janv. 2025
·
A séjourné 1 nuit
Pools and beach are very nice. Staff is excellent.
Pools and beach are very nice. Staff is excellent.
8
James
5 août 2024
·
A séjourné 4 nuits
Property had elevator outages and construction going on. Would like to have known that upfront
Property had elevator outages and construction going on. Would like to have known that upfront
10
Fred
16 déc. 2022
·
A séjourné 19 337 nuits
Like the area around the pool and the beautiful beach area. Found that there were no where near enough umbrellas at the beach side. So many chairs and so few umbrellas. We were only able to take advantage of the beach side once as we could never get an umbrella. Also, the chairs around the pool get taken very early in the morning by people putting towels out and then leaving them there for hours on end. Not sure what, but there has to be a better system.
Like the area around the pool and the beautiful beach area. Found that there were no where near enough umbrellas at the beach side. So many chairs and so few umbrellas. We were only able to take advantage of the beach side once as we could never get an umbrella. Also, the chairs around the pool get taken very early in the morning by people putting towels out and then leaving them there for hours on end. Not sure what, but there has to be a better system.
6
Raul
30 juil. 2024
·
A séjourné 5 nuits
We were "upgraded" to "better" room. In that tower the elevator was not working. We were in a 4th floor, carrying up and down our stuffs and sometimes the kids. Not great time.
We were "upgraded" to "better" room. In that tower the elevator was not working. We were in a 4th floor, carrying up and down our stuffs and sometimes the kids. Not great time.
10
Erika
8 mai 2025
·
A séjourné 3 nuits
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux commentaires décrivent la propriété et les chambres comme propres et bien entretenues. Cependant, on note des problèmes récurrents de clarté de l'eau de la piscine et des oublis occasionnels du service de ménage (surfaces poussiéreuses, serviettes tachées ou manquantes, sols non lavés).
Avis de voyageur à ce sujet
4
Arlett Elivier
2 janv. 2024
·
A séjourné 6 nuits
I rate this place 3 out of 10. Hortencia at the front desk was extremely kind and patient. We checked in on Christmas Day only to be told that we did not pay for the “all inclusive”. However, I specifically searched for all inclusive hotels which is how we came about in choosing this resort. The family and I had been traveling since 2am, so we were extremely tired and hungry checked in about 3-4pm. Hortencia tried calling Travelocity but no one answered so we ended up paying for “all inclusive” yet again. Reason I’m rating this hotel so poorly is because of room issues. 1. The phone did not work, it took 3 x of us complaining before it got fixed. The first time we complained they sent someone, he came and said they would need to replace the phone and never came back. 2. The bathroom fan did not work, there was a leak under the sink that soaked a bunch of our toiletries. We had to put towels down to try and catch some of the water that seemed to slowly pour out from under the sink and between the wall, but not sure exact location but towels were extremely soaked by the am - the leak never got fixed. 3. Two out of the 6 days we stayed at this hotel towels had blood stains, we complained they brought new ones - also, we were a family of 4 and sometimes we would only have 3 sets of towels, so having to call for an extra set was extremely annoying. Oh, the pool area. Towels were sometimes hard to come by. There never seemed to be enough chairs for everyone but we made it work.
I rate this place 3 out of 10. Hortencia at the front desk was extremely kind and patient. We checked in on Christmas Day only to be told that we did not pay for the “all inclusive”. However, I specifically searched for all inclusive hotels which is how we came about in choosing this resort. The family and I had been traveling since 2am, so we were extremely tired and hungry checked in about 3-4pm. Hortencia tried calling Travelocity but no one answered so we ended up paying for “all inclusive” yet again. Reason I’m rating this hotel so poorly is because of room issues. 1. The phone did not work, it took 3 x of us complaining before it got fixed. The first time we complained they sent someone, he came and said they would need to replace the phone and never came back. 2. The bathroom fan did not work, there was a leak under the sink that soaked a bunch of our toiletries. We had to put towels down to try and catch some of the water that seemed to slowly pour out from under the sink and between the wall, but not sure exact location but towels were extremely soaked by the am - the leak never got fixed. 3. Two out of the 6 days we stayed at this hotel towels had blood stains, we complained they brought new ones - also, we were a family of 4 and sometimes we would only have 3 sets of towels, so having to call for an extra set was extremely annoying. Oh, the pool area. Towels were sometimes hard to come by. There never seemed to be enough chairs for everyone but we made it work.
8
Mari Lyn
6 mai 2025
·
A séjourné 6 nuits
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
2
Garth Steven
4 déc. 2023
·
A séjourné 10 nuits
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
The pool was unsafe to swim and from what we are hearing this has been an on going problem . The water was green due to Algae as the pumps were not working and it’s been like that for a few months now. There is absolutely no entertainment and the hotel pretty well is a ghost town at 8:30 at night. You would think Expedia would stop sending people to a resort like this due to water problems. We were at this resort for 10 days and not once were we in the pool . People were finding themselves with flu like symptoms because of the water conditions that they decided to swim in .
10
Robert
8 mai 2025
·
A séjourné 5 nuits
Liked the view of the pools and resort. Very friendly staff. Clean and quiet.
Liked the view of the pools and resort. Very friendly staff. Clean and quiet.
8
Bruce
16 nov. 2023
·
A séjourné 8 nuits
Villa Del Palmar has been a favorite destination of ours for 20 years. The staff are the best!! Always quick to help and with a friendly smile. Many of them are like close friends. We look forward to seeing Agustine at the pool, Antonio and Louis always make us feel at home when they greet us at the front. Our only complaint was the condition of the resort was not as clean as years past. The pool was so cloudy, I would not put my head under water it was bad! I informed them several times. It was not fixed the whole 8 days we were there. The sidewalks around the pool did not look like they were being washed regularly. Having said that, we are planning on returning in the spring. Hopefully these were just temporary issues.
Villa Del Palmar has been a favorite destination of ours for 20 years. The staff are the best!! Always quick to help and with a friendly smile. Many of them are like close friends. We look forward to seeing Agustine at the pool, Antonio and Louis always make us feel at home when they greet us at the front. Our only complaint was the condition of the resort was not as clean as years past. The pool was so cloudy, I would not put my head under water it was bad! I informed them several times. It was not fixed the whole 8 days we were there. The sidewalks around the pool did not look like they were being washed regularly. Having said that, we are planning on returning in the spring. Hopefully these were just temporary issues.
10
Ricardo
16 nov. 2024
·
A séjourné 4 nuits
Un hotel muy bonito, limpio y bien cuidado.
Un hotel muy bonito, limpio y bien cuidado.
10
Joseph
7 juin 2025
·
Loved the friendly staff, property well kept and beautiful.
Loved the friendly staff, property well kept and beautiful.
8
Fatima
31 août 2025
·
A séjourné 3 nuits
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
10
juan
25 sept. 2024
·
A séjourné 4 nuits
Room was never swept or mop
Room was never swept or mop
10
Teresa
20 avr. 2023
·
A séjourné 1 nuit
Very nice property and clean
Very nice property and clean
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, souvent avec kitchenette et vue sur l'océan. Certaines unités montrent leur âge ou présentent des problèmes d'entretien tels qu'un climatiseur bruyant, des lumières clignotantes, des problèmes de porte/téléphone ou un type de lit incorrect.
Avis de voyageur à ce sujet
10
Esmeralda Liñan
16 août 2025
·
A séjourné 5 nuits
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
8
Saul
21 déc. 2024
·
A séjourné 3 nuits
Size of rooms were above average and clean. Property is showing its age a bit but still recommend. More eating options would be nice too.
Size of rooms were above average and clean. Property is showing its age a bit but still recommend. More eating options would be nice too.
8
David
8 déc. 2024
·
A séjourné 7 nuits
I like that the rooms have a kitchenette or full kitchen. Also the staff is friendly and welcoming. The location is great also. I didn’t like that the water in the shower was not warm enough. This was the first time this happened. I had stayed there several times and it was not a problem. But overall it’s my favorite resort so far.
I like that the rooms have a kitchenette or full kitchen. Also the staff is friendly and welcoming. The location is great also. I didn’t like that the water in the shower was not warm enough. This was the first time this happened. I had stayed there several times and it was not a problem. But overall it’s my favorite resort so far.
8
Mari Lyn
6 mai 2025
·
A séjourné 6 nuits
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
8
Kerry
23 avr. 2025
·
A séjourné 5 nuits
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
6
Natalie
6 mars 2023
·
A séjourné 1 nuit
Air conditioner was very loud. Only sheets on the bed, no duvet.
Air conditioner was very loud. Only sheets on the bed, no duvet.
8
John
30 oct. 2023
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A séjourné 5 nuits
Excellent staff and food. Spacious one bedroom room. Rooms need updating. Technology poor.
Excellent staff and food. Spacious one bedroom room. Rooms need updating. Technology poor.
10
Steven
26 mars 2024
·
A séjourné 2 nuits
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
8
Ian
22 janv. 2025
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A séjourné 9 nuits
I always said I would never stay in a room with two beds and only one chair and there we were and expensive too
I always said I would never stay in a room with two beds and only one chair and there we were and expensive too
2
Megan
28 avr. 2024
·
A séjourné 1 nuit
The resort itself is okay. But checking in was an absolute nightmare. Someone with the resort told us to check out of our other resort next door early and they would get us in early… we got there at 9:30 am and they kept giving us a different time that our room would be ready. We didn’t get into our room until 4:30pm. Just to find out that they put us until a room with two double beds instead of one king sized bed like I paid for. For the amount of money I paid to stay here, I am extremely disappointed.
The resort itself is okay. But checking in was an absolute nightmare. Someone with the resort told us to check out of our other resort next door early and they would get us in early… we got there at 9:30 am and they kept giving us a different time that our room would be ready. We didn’t get into our room until 4:30pm. Just to find out that they put us until a room with two double beds instead of one king sized bed like I paid for. For the amount of money I paid to stay here, I am extremely disappointed.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme amical et serviable dans tout le complexe. D'autre part, l'enregistrement est souvent lent ou désorganisé, les ventes de parts de temps semblent agressives, et certains clients ont rencontré des problèmes de facturation, de dépôt ou de non-respect des avantages.
Avis de voyageur à ce sujet
2
Jeffrey
29 nov. 2025
·
A séjourné 2 nuits
Two beds instead of one king reserved Check in at this property is always chaotic.
Two beds instead of one king reserved Check in at this property is always chaotic.
10
Britney
16 juil. 2025
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A séjourné 4 nuits
The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back.
The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back.
6
Randall
16 mai 2024
·
A séjourné 13 nuits
Nice building and room The staff were great with the exception of the check in. It took 1 hour & 45 minutes to move four spots forward to make it to the check in desk. Then we were assigned a room already given to someone else. So we took a room for one night and changed to what was acceptable for a room for 13 nites the next day. Not enough staff ever at the front desk - should be prepared to staff up!
Nice building and room The staff were great with the exception of the check in. It took 1 hour & 45 minutes to move four spots forward to make it to the check in desk. Then we were assigned a room already given to someone else. So we took a room for one night and changed to what was acceptable for a room for 13 nites the next day. Not enough staff ever at the front desk - should be prepared to staff up!
10
Genevieve
12 févr. 2025
·
A séjourné 5 nuits
Wonderful service!
Wonderful service!
8
Martha
20 sept. 2025
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A séjourné 3 nuits
I am rating too low because they did NOT give me the deposit back yet. It’s been over a month I am still waiting for any good response from the hotel. The hotel is nice but the staff is not helping with the deposit back. In most of hotels take $100.00 dls and in this hotel $7,000.00 pesos
I am rating too low because they did NOT give me the deposit back yet. It’s been over a month I am still waiting for any good response from the hotel. The hotel is nice but the staff is not helping with the deposit back. In most of hotels take $100.00 dls and in this hotel $7,000.00 pesos
8
John
26 juil. 2025
·
A séjourné 1 nuit
Great hotel, however check-in was absolutely horrible! Waited over an hour standing in the lobby to even get to the check-in desk. There was only a couple parties in front of us, but staff was extremely slow!!! Slowest check in that I’ve ever had!!!
Great hotel, however check-in was absolutely horrible! Waited over an hour standing in the lobby to even get to the check-in desk. There was only a couple parties in front of us, but staff was extremely slow!!! Slowest check in that I’ve ever had!!!
4
Kim A.
8 mai 2024
·
A séjourné 5 nuits
Our stay started with a tour for membership. The representative they gave us the tour whose name is Ulysses was incredibly mean, disrespectful, and insulting, not only to me, but especially my wife. Called us fools and idiots. After this, we had to spend the next four days at a resort that made us feel like they hated us. Completely terrible experience and although I’ve stayed there three times before I will never be coming back. This hotel experience was very poor from all aspects. Some of the staff was nice to us, but overall they seem to be an angry group. On top of that the food was incredibly disappointing and did not match any of the food that we had off of premises. Again terrible experience and would not do it again. Kym Lewin.
Our stay started with a tour for membership. The representative they gave us the tour whose name is Ulysses was incredibly mean, disrespectful, and insulting, not only to me, but especially my wife. Called us fools and idiots. After this, we had to spend the next four days at a resort that made us feel like they hated us. Completely terrible experience and although I’ve stayed there three times before I will never be coming back. This hotel experience was very poor from all aspects. Some of the staff was nice to us, but overall they seem to be an angry group. On top of that the food was incredibly disappointing and did not match any of the food that we had off of premises. Again terrible experience and would not do it again. Kym Lewin.
2
Robert
7 mars 2024
·
A séjourné 7 nuits
staff was terrible
staff was terrible
10
Joseph
7 juin 2025
·
Loved the friendly staff, property well kept and beautiful.
Loved the friendly staff, property well kept and beautiful.
8
Mark
5 sept. 2025
·
A séjourné 5 nuits
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement en bord de mer avec un accès facile à la plage et une ambiance plus calme, orientée famille ; Bucerias est accessible à pied pour certains. L'établissement est plus éloigné du centre-ville et de nombreux restaurants, il est donc courant d'utiliser des taxis, Uber ou une voiture.
Avis de voyageur à ce sujet
10
Tracey
11 déc. 2024
·
A séjourné 6 nuits
The staff were amazing! Friendly and very helpful. Always positive and eager to enhance our stay in any way possible. The rooms were clean and the housekeeping staff were fast and efficient in cleaning our rooms. The pool staff and waiters were friendly, and worked very hard to meet every guest’s needs. We did not do the all inclusive so I cannot comment on the food. We ate in local restaurants and walked to Bucerias daily. Would definitely return to this hotel.
The staff were amazing! Friendly and very helpful. Always positive and eager to enhance our stay in any way possible. The rooms were clean and the housekeeping staff were fast and efficient in cleaning our rooms. The pool staff and waiters were friendly, and worked very hard to meet every guest’s needs. We did not do the all inclusive so I cannot comment on the food. We ate in local restaurants and walked to Bucerias daily. Would definitely return to this hotel.
10
Mary Kay
1 août 2023
·
A séjourné 5 nuits
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
10
Jagadeesh
10 juin 2025
·
A séjourné 4 nuits
Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!
Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!
8
Kerry
23 avr. 2025
·
A séjourné 5 nuits
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
8
porfirio
5 juin 2023
·
A séjourné 3 nuits
Great stay, beach is awesome, place is great. Didn't the all inclusive so yeah 5 bucks a can of beer. Was promised a bottle of wine per the stay never got it even after calling the second day to remind them. Overall great, renting a car was a must since its a way from nearby restaurants and activities.
Great stay, beach is awesome, place is great. Didn't the all inclusive so yeah 5 bucks a can of beer. Was promised a bottle of wine per the stay never got it even after calling the second day to remind them. Overall great, renting a car was a must since its a way from nearby restaurants and activities.
8
Jacqueline Sheree
2 août 2023
·
A séjourné 4 nuits
Property was at the end of the hotel district. Loved the area if you are wanting a more relaxed vacation. It’s 45 mins to downtown if you want to be around more of the restaurants.
Property was at the end of the hotel district. Loved the area if you are wanting a more relaxed vacation. It’s 45 mins to downtown if you want to be around more of the restaurants.
10
Paul
7 mai 2023
·
A séjourné 4 nuits
Nice property. Good location
Nice property. Good location
10
Steven
26 mars 2024
·
A séjourné 2 nuits
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
Swimmable beach, beautiful rooms , beautiful view. Friendly staff
8
Fatima
31 août 2025
·
A séjourné 3 nuits
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
Todo se encuentra limpio y ordenado, el acceso a la playa es muy rápido. Sin duda volvería a este lugar ☺️
10
Erika
8 mai 2025
·
A séjourné 3 nuits
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
El hotel hermoso. Habitaciones cómodas, libres de ruido. Personal atento. Todo limpio. Alberca hermosa. Playa hermosa.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le buffet du petit-déjeuner est largement salué. L'expérience globale en matière de restauration est mitigée, avec des signalements de service lent, de variété limitée et de prix élevés ; les règles relatives aux bons ou aux réductions créent également de la confusion.
Avis de voyageur à ce sujet
10
Esmeralda Liñan
16 août 2025
·
A séjourné 5 nuits
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
El hotel muy bien el cuarto no es viejo ni nada así. Todo bien. Me gusto que a diferencia de muchos hoteles Aqui sirven el desayuno de 7am-12pm, y aunque sea tarde, 12pm por ejemplo siempre encontré camastros libres y con sombrillas, porque hay muchas siempre alrededor de la alberca. Las sombrillas se mueven fácil con rueditas atras y adelante es lo único que requería hacer y siempre tuve camastro en sombra. Otra cosa que me gusto que no tienes que dar número y luego entregar con número las toallas, te la prestan en el toallero de la alberca y al final las pones en los cestos y listo. Sin complicaciones. El mar cerquita no tiene que caminar más que 1.5 min de la alberca a la playa. Y muy bonita la playa. De todo el hotel una regadera para quitar l arena era todo lo que no funcionó. Compre solo desayunos incluidos con Expedia y valió la pena. También me dieron mi botella de bienvenida y te dejaban tus chocolates a la hora de abrir camas para la noche. La habitación tenía cocineta, trastes para 4 personas, Micro, frigobqr, fregadero, cafetera, tostador, todo por si quieren hacer algo. Te regalan kit con tes, café y eso. Todo me gusto. Lo único que vi es que para quien tenga TI, considero poco variados los menús, las cartas no tenían mucha variedad y si es caro, alrededor de 300 pesos por opción, más bebidas de unos 100 pesos. Éramos 2 adultos y un niño, y a mi en lo personal Todos me trataron muy amables, desde la recepción , los meseros, por teléfono, mi salida y cuenta OK
10
Hidekazu
16 sept. 2025
·
A séjourné 2 nuits
ホテルは、最高でした。 プール、海も部屋の前で、また行きたいと思います。 子供もとても楽しい時間を過ごせました。 しかしながら、ホテル内の寿司屋が酷い。 長旅で、皆さん疲れてる中で、待ち時間が長く、提供スピードが遅すぎる、味普通。 過去最高級に酷い店で、その店には2度と行かないです。
ホテルは、最高でした。 プール、海も部屋の前で、また行きたいと思います。 子供もとても楽しい時間を過ごせました。 しかしながら、ホテル内の寿司屋が酷い。 長旅で、皆さん疲れてる中で、待ち時間が長く、提供スピードが遅すぎる、味普通。 過去最高級に酷い店で、その店には2度と行かないです。
10
Mary Kay
1 août 2023
·
A séjourné 5 nuits
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.
10
ENRIQUE EFRAIN
19 déc. 2023
·
A séjourné 3 nuits
Excelente servicio de todo el Personal del Hotel: Julio en Concierge, Monse en la bienvenida nos explico todo en 5 min, los meseros también (Hector en el Snack). El restaurante buffete del desayuno esta muy bueno, con vista al mar. El Restaurante de Japonés también excelente.
Excelente servicio de todo el Personal del Hotel: Julio en Concierge, Monse en la bienvenida nos explico todo en 5 min, los meseros también (Hector en el Snack). El restaurante buffete del desayuno esta muy bueno, con vista al mar. El Restaurante de Japonés también excelente.
8
Jessica
31 juil. 2025
·
A séjourné 3 nuits
Hotel is in excellent condition and the beach is amazing. Food and food and beverage service is great. The only 2 things is that air conditionate on room made too much noise, and they charge a 15% tip plus 16% tax on every bill (in Mexico service is charged separetely) so beware on double tipping when paying the bill.
Hotel is in excellent condition and the beach is amazing. Food and food and beverage service is great. The only 2 things is that air conditionate on room made too much noise, and they charge a 15% tip plus 16% tax on every bill (in Mexico service is charged separetely) so beware on double tipping when paying the bill.
8
Mario D
25 juil. 2022
·
A séjourné 4 nuits
Excelente hotel, alimentos caros y no ricos.
Excelente hotel, alimentos caros y no ricos.
8
Christine
22 oct. 2024
·
A séjourné 6 nuits
Nice clean quiet resort. Activities staff was great! Dining options were not great. If you’re not all inclusive there’s not much to choose from besides pool or room service. No breakfast menu restaurant- only buffet. The theme night shows are tied into paying for a buffet. Not informed about that and had already ate dinner so no shows for us. The elevator near our room was broken. Mom had a long walk to go anywhere.
Nice clean quiet resort. Activities staff was great! Dining options were not great. If you’re not all inclusive there’s not much to choose from besides pool or room service. No breakfast menu restaurant- only buffet. The theme night shows are tied into paying for a buffet. Not informed about that and had already ate dinner so no shows for us. The elevator near our room was broken. Mom had a long walk to go anywhere.
10
ricardo
4 déc. 2025
·
A séjourné 4 nuits
En general todo bien, solo que la atención para los restaurantes es tardada, poco personal para atender en los restaurantes, el japonés el mejor , el portones el peor.
En general todo bien, solo que la atención para los restaurantes es tardada, poco personal para atender en los restaurantes, el japonés el mejor , el portones el peor.
4
cesar
22 oct. 2023
·
A séjourné 5 nuits
The service was horrible waited 40 min or longer for beverages and pool food.
The service was horrible waited 40 min or longer for beverages and pool food.
8
Mark
5 sept. 2025
·
A séjourné 5 nuits
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
The grounds and property are very nice especially the pool area. The included breakfast buffet was really amazing. Everything you could want. The staff is generally very attentive and every evening they delivered a dessert complimentary to our room. The property was maybe 20% occupancy during our stay. The main downside was the high pressure sales pitch that you are forced into the day you arrive. They told us our room wasn’t ready and that a man would “review the property and services with us”. That was for about 2 minutes of a 25 minute pitch to try to get us to attend an “informative membership presentation” the next morning. They offered discounts for the restaurants, a discounted tour, 15 free drinks and even bottles of liquor. We had no interest, but he persisted. Later even offering a free tour. He was unhappy with our rejection which made us both a bit uncomfortable if the staff was unhappy with us. Of course our room was ready after the pitch. This seems mandatory so please expect this sales pitch. Also, the exchange rate was VERY LOW at the hotel and they tried to force us to use taxis (double the cost vs. Uber). We wish we knew this before arriving and may have played a role in our decision to stay here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Sandra
24 sept. 2023
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A séjourné 6 nuits
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6
maxence
26 mai 2023
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A séjourné 3 nuits
Dans l’ensemble bon séjour, la chambre vue mer est grande, propre, lit king size, mais avec un matelas beaucoup trop mou. Malheureusement le service est totalement absent, personnel de la réception très désagréable, au check in, on m’a informé que j’avais droit à une bouteille de vin offerte, blanc ou rouge, qui me serait livrée dans ma chambre, j’ai donc fait le choix d’une bouteille de vin blanc. Cependant j’ai dû réclamer quatre fois à l’accueil et deux fois à la femme de ménage avant de l’obtenir, résultat, je l’ai eu la dernière soirée, et pas la version demandee. le personnel n’est pas du tout souriant, ne propose pas d’aide pour traverser le resort et amener les bagages jusqu’à la chambre, je n’ai pas eu droit non plus aux réduction proposées normalement avec hôtels.com, et en fin de séjour, personne ne m’a demandé comment ça s’était passé. Tout le personnel veut parler anglais, car il y a 99 % de nord-américain, ce n’est pas mon cas, j’aurais apprécié pouvoir parler espagnol avec les gens. Les piscines sont grandes mais chauffée, en cette saison, c’est totalement inutile et beaucoup trop chaud, de même que les ventilateurs tournent en permanence sur certaines terrasses, ce n’est pas du tout écologique. je ne peux pas évaluer la prestation nourriture puisque je ne l’ai pas utilisé et on ne me la pas proposé. De même que le spa, je n’ai reçu aucune information dessus. Pour le même prix il vaut mieux privilégier un autre établissement de la côte.
Dans l’ensemble bon séjour, la chambre vue mer est grande, propre, lit king size, mais avec un matelas beaucoup trop mou. Malheureusement le service est totalement absent, personnel de la réception très désagréable, au check in, on m’a informé que j’avais droit à une bouteille de vin offerte, blanc ou rouge, qui me serait livrée dans ma chambre, j’ai donc fait le choix d’une bouteille de vin blanc. Cependant j’ai dû réclamer quatre fois à l’accueil et deux fois à la femme de ménage avant de l’obtenir, résultat, je l’ai eu la dernière soirée, et pas la version demandee. le personnel n’est pas du tout souriant, ne propose pas d’aide pour traverser le resort et amener les bagages jusqu’à la chambre, je n’ai pas eu droit non plus aux réduction proposées normalement avec hôtels.com, et en fin de séjour, personne ne m’a demandé comment ça s’était passé. Tout le personnel veut parler anglais, car il y a 99 % de nord-américain, ce n’est pas mon cas, j’aurais apprécié pouvoir parler espagnol avec les gens. Les piscines sont grandes mais chauffée, en cette saison, c’est totalement inutile et beaucoup trop chaud, de même que les ventilateurs tournent en permanence sur certaines terrasses, ce n’est pas du tout écologique. je ne peux pas évaluer la prestation nourriture puisque je ne l’ai pas utilisé et on ne me la pas proposé. De même que le spa, je n’ai reçu aucune information dessus. Pour le même prix il vaut mieux privilégier un autre établissement de la côte.
8
Maria Leonor Martinez
17 mai 2023
·
A séjourné 7 nuits
Ambiance relaxante, excellente nourriture avec choix variés. Chambre avec petite cuisine disponible Seul inconvénient mais qui vient plus d’expedia est que lorsqu’on réserve sur expedia on a l’impression que le tout inclus fait déjà partie du prix cependant ce n’est pas le cas.
Ambiance relaxante, excellente nourriture avec choix variés. Chambre avec petite cuisine disponible Seul inconvénient mais qui vient plus d’expedia est que lorsqu’on réserve sur expedia on a l’impression que le tout inclus fait déjà partie du prix cependant ce n’est pas le cas.
10
Alejandro
il y a 3 semaines
·
A séjourné 3 nuits
Todo estuvo excelente muy tranquilo limpio con personal muy atento, nos súper encantó
Todo estuvo excelente muy tranquilo limpio con personal muy atento, nos súper encantó
8
HUMBERTO
28 juin 2026
·
A séjourné 1 nuit
Es buen hotel Buena actitud del personal Alberca hermosa Jacuzzi excelente Solo...... Los restaurantes no buenos Y la comida no buena
Es buen hotel Buena actitud del personal Alberca hermosa Jacuzzi excelente Solo...... Los restaurantes no buenos Y la comida no buena
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 174.15818167648314USD
- 2026-09-18: 177.16092315216062USD
- 2026-09-19: 179.1627332725525USD
- 2026-09-20: 178.10673999938965USD
- 2026-09-21: 176.67616440811156USD
- 2026-09-22: 170.29559076690674USD
- 2026-09-23: 168.80800742111205USD
- 2026-09-24: 170.95386204299925USD
- 2026-09-25: 194.3771598358154USD
- 2026-09-26: 185.16819869384764USD
- 2026-09-27: 163.08570505599974USD
- 2026-09-28: 176.59710383834837USD
- 2026-09-29: 165.43439999999998USD
- 2026-09-30: 183.24755275039672USD
- 2026-10-01: 185.16819869384764USD
- 2026-10-02: 184.1672848686218USD
- 2026-10-03: 196.57329066925047USD
- 2026-10-04: 197.2557008377075USD
- 2026-10-05: 184.1672848686218USD
- 2026-10-06: 196.4492304359436USD
- 2026-10-07: 182.39848430328368USD
- 2026-10-08: 196.4492304359436USD
- 2026-10-09: 184.1672848686218USD
- 2026-10-10: 172.1563715560913USD
- 2026-10-11: 196.4492304359436USD
- 2026-10-12: 184.1672848686218USD
- 2026-10-13: 183.24755275039672USD
- 2026-10-14: 183.13590379943847USD
- 2026-10-15: 196.57329066925047USD
- 2026-10-16: 184.1672848686218USD
- 2026-10-17: 182.39848430328368USD
- 2026-10-18: 198.85011236801145USD
- 2026-10-19: 198.85011236801145USD
- 2026-10-20: 216.53710127792357USD
- 2026-10-21: 216.53710127792357USD
- 2026-10-22: 199.17611889038085USD
- 2026-10-23: 187.40549010772705USD
- 2026-10-24: 182.39848430328368USD
- 2026-10-25: 181.68318774261473USD
- 2026-10-26: 181.68318774261473USD
- 2026-10-27: 184.1672848686218USD
- 2026-10-28: 181.68318774261473USD
- 2026-10-29: 203.1596496826172USD
- 2026-10-30: 193.12779247283933USD
- 2026-10-31: 193.84308903350828USD
- 2026-11-01: 211.72529268951413USD
- 2026-11-02: 176.67616440811156USD
- 2026-11-03: 190.3694901512146USD
- 2026-11-04: 183.86794156723022USD
- 2026-11-05: 183.86794156723022USD
- 2026-11-06: 280.3929561309814USD
- 2026-11-07: 271.80950258331296USD
- 2026-11-08: 273.9553572052002USD
- 2026-11-09: 170.95386204299925USD
- 2026-11-10: 183.86794156723022USD
- 2026-11-11: 292.2218373023987USD
- 2026-11-12: 305.97092616577146USD
- 2026-11-13: 293.2681364524841USD
- 2026-11-14: 316.0971301574707USD
- 2026-11-15: 176.67616440811156USD
- 2026-11-16: 183.83072525024414USD
- 2026-11-17: 183.86794156723022USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Supplément en cas de départ tardif : 1000 MXN (sous réserve de disponibilité)
- Lit d'appoint : 360.0 MXN par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Spa et centre de bien-être
Chambre familiale
Services
24-Hour Front Desk
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Jardin
Plage (à proximité)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit