Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG

Room was not clean. The woman at the front desk was a total idiot. She was smug and not knowledgeable about the computer. She did NOT. Give me the gift bag with water. Just passive aggressive. No people skills or hospitality training. I won’t be back unless there’s a valid reason.

Keep up the good work.

very good

The staff and the room very confortable. The breakfast good.

If you want to remove coffee maker from room you should mention at check in that you can get one at the front desk. It would be honest. Who wouldn't love to lug all that to their room with their luggage etc? BTW the new autmated push-button coffee maker in the lobby doesn't taste any better than in room coffee. Guess we're done with HI Express.