Name: Best Western Pontypool Metro Hotel
Address: Lower Mill Field Pontypool, Cardiff (et environs), Torfaen, GB
Price range: 64 $US–138 $US per night
Rating: 8.5

Ce qu'en disent des voyageurs

Le Best Western Pontypool Metro Hotel est souvent salué comme un arrêt pratique et offrant un bon rapport qualité-prix, situé à proximité des routes principales et de restaurants, avec des séjours généralement paisibles et un parking sécurisé sur place que de nombreux voyageurs trouvent facile d'utilisation pour de courts séjours et des voyages en continuation.

Le personnel est fréquemment décrit comme aimable, serviable et efficace. Les chambres sont propres et fonctionnelles, mais les inconvénients récurrents incluent l'absence de climatisation (des ventilateurs sont fournis), du bruit de la circulation dans les chambres donnant sur la route, des matelas ou des canapés-lits occasionnellement inconfortables, et une pression d'eau parfois faible à la douche. Les commentaires sur le petit-déjeuner sont mitigés et il n'y a pas de restaurant complet le soir, bien que plusieurs établissements de restauration soient à proximité. Dans l'ensemble, attendez-vous à une base simple et fiable pour les courts séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking sécurisé sur place est abondant et facile d'accès, et il y a un petit bar dans le hall d'accueil. Il n'y a pas d'ascenseur, et la recharge pour véhicules électriques est disponible mais signalée comme lente avec des frais fixes élevés.

Avis de voyageur à ce sujet

10

Barry

7 avr. 2025

·

A séjourné 1 nuit

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow

10

Anne-Marie

22 sept. 2025

·

A séjourné 2 nuits

We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room

10

Jack

14 oct. 2025

·

A séjourné 3 nuits

The parking was very accessible and there were always plenty of spaces available.

10

Sarah

29 juin 2025

·

A séjourné 1 nuit

I was really impressed by this hotel, it was only really a bed for a night so I had low expectations but I was absolutely happy with how clean and comfy the room was. I wasn’t expecting a bar either or the secure free parking so this was all a nice surprise. Will definitely be using this hotel again.

8

Leanne

13 févr. 2025

·

A séjourné 2 nuits

Great budget hotel, chose because it stated EV charging - which was £30 connection fee and a slow destination charger so same cost weather it put 200 miles in or 30. Breakfast was a very small buffet but ok, rooms were clean and comfortable.

8

Gregory

23 juin 2024

·

A séjourné 2 nuits

If you’re in a motorcycle be aware that you can’t get in if the barrier is down as it doesn’t recognise motorcycles. Check in was quick and good. The hotel is in the services with a McDonald’s, KFC and Starbucks very close by, there is also a petrol station.

8

James

21 févr. 2025

·

A séjourné 2 nuits

The hotel was clean & tidy, with helpful staff. There is a car park security barrier and cameras which is reassuring when you have a work vehicle parked there.

10

Ricky

3 mai 2024

·

A séjourné 1 nuit

Reasonably priced, polite staff. Bar in reception.

2

Patrick

23 nov. 2025

·

A séjourné 1 nuit

No towels, pillows missing enable to call reception because the phone did not work so as a disable person i have to walk back to reception 3 time to sort problems. 3 disable parking spaces all full for cars with no blue badages. Told reception and they said they would have them moved, on my return after 3 hours the same 3 cars park in them. As a disabled war veteran with 30 years servers in the Royal Navy. This is the worst experience iv have. I through the best western hotel in Weymouth was bad which i stayed in a few months ago, but this place was disgusting. I will no be staying in a best western again and i will be spreading the word across the military net work.. extremely disappointed 😞

10

Liam

30 oct. 2025

·

A séjourné 1 nuit

Fab staff, great shower, comfortable bed, lots of parking

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Propreté

Les chambres et les espaces communs sont généralement très propres. Quelques clients signalent des problèmes tels que des moquettes collantes, des rideaux de douche sales, des odeurs de fumée persistantes et des saletés occasionnelles dues à l'entretien.

Avis de voyageur à ce sujet

8

Hannah

28 mai 2024

·

A séjourné 2 nuits

Lovely staff, couldnt do more. Arrived and shower had leaked all over the floor with wet towels just in the shower tray and some dirt on the bed / carpet.

8

Simon

27 oct. 2025

·

A séjourné 2 nuits

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.

10

Stephen

30 sept. 2025

·

A séjourné 1 nuit

Great staff, clean and comfortable

10

Allie

28 oct. 2024

·

A séjourné 1 nuit

Really clean and nice room

10

Karen

27 août 2024

·

A séjourné 1 nuit

Very clean.. comfy bed. Friendly helpful staff. Overall a great place to stay

8

Tasha

17 févr. 2025

·

A séjourné 1 nuit

Friendly staff. Quiet for a hotel, bar the door into the lobby which seemed to slam with some people coming in. Any issue resolved quickly. Couldn’t get hot water to the basin, but in the end figured you turn the mixer tap to the left and on fully for a few minutes or had to use a glass from the bath tap. Bath tap seemed to have oil in as bath was getting a ring of black when filling it. But overall good budget hotel, basic amenities, but close to eateries including KFC, McDonalds and Harvester. Breakfast was alright and convenient. Just off the main roads so good to get to Newport and Cardiff etc.

10

Jeremy

1 oct. 2025

·

A séjourné 1 nuit

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Sue

9 sept. 2025

·

A séjourné 2 nuits

The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful

8

Bronwen

19 août 2024

·

A séjourné 1 nuit

The reception staff very friendly and helpful... Room was comfortable. But the bathroom needed a good clean.. Especially the shower curtain was dirty and disgusting....

8

Nathan

28 févr. 2024

·

A séjourné 1 nuit

Everything about the place was fine other than the room smelling of stale smoke.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples et fonctionnelles avec un bon Wi-Fi et beaucoup trouvent les lits confortables. Les inconvénients courants sont l'absence de climatisation (des ventilateurs sont fournis), du bruit de la circulation, une pression d'eau parfois faible à la douche, et des matelas ou des canapés-lits inconfortables.

Avis de voyageur à ce sujet

8

Laura

22 avr. 2025

·

A séjourné 3 nuits

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

6

Bronwen

30 juin 2025

·

A séjourné 1 nuit

The check in staff were excellent... Very efficient.... The bed was terrible.. Very uncomfortable and the mattress should be replaced immediately... Looked like an elephant had been sleeping on the bed.. Worse bed iv ever slept on.....

6

stephen

26 août 2025

·

A séjourné 1 nuit

Overall the property was fine, though I found the bed badly affected my back

6

Sheoragh J

17 juil. 2025

·

A séjourné 4 nuits

Room was far too warm we did have a fan needs air con

8

Sarah

29 juil. 2025

·

A séjourné 1 nuit

No air conditioning even it said the hotel is air conditioned.

4

Thomas

24 janv. 2025

·

A séjourné 1 nuit

Arrived very late but check in good. Booked for 3 adults yet the sofa bed wasn’t ready which would have been nice not to have to sort out with arriving so late. Having said that the sofa bed was awful. The mattress was non existence and I felt every movement. Awful sleep

8

Simon

28 avr. 2025

·

A séjourné 2 nuits

Nice and clean service very good but location is near busy roundabout so was noisy

2

Helen

24 nov. 2025

·

A séjourné 1 nuit

I could hear cars passing all night very loudly.

6

Darren

2 juin 2024

·

A séjourné 2 nuits

No air conditioning in the room and the window only opens an inch. So could not get any airflow into the room. There was a free-standing fan but that wasn’t a huge help. Consequently I did not sleep well at all on the two nights I was there.

10

Anne

26 mai 2025

·

A séjourné 2 nuits

All of the staff were very friendly and helpful. The room was a bit on the small side, in my view, but it was clean and tidy Water pressure in the shower wasn't as strong as I would have like but that might just be a personal preference rather than anything else

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Service

Le service est largement salué comme aimable, serviable et efficace à l'arrivée et pendant tout le séjour. Une minorité mentionne une absence de personnel à la réception ou des interactions peu utiles.

Avis de voyageur à ce sujet

8

Laura

22 avr. 2025

·

A séjourné 3 nuits

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

10

Iona

31 juil. 2025

·

A séjourné 3 nuits

Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.

8

Mark

14 janv. 2025

·

A séjourné 1 nuit

The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.

10

Mike

21 juil. 2025

·

A séjourné 1 nuit

Great value for money. Excellent staff

10

Katie

5 juin 2025

·

A séjourné 3 nuits

The staff were very friendly, helpful, chatty and smiley. Accommodating to my request to help store my medicine in the fridge.Everything was clean and neat. I felt very comfortable and would highly recommend this place to another. Thank you for your hospitality!

10

CHRIStopher

22 juin 2025

·

A séjourné 1 nuit

Superb reception staff.

10

Jerry

23 oct. 2024

·

A séjourné 1 nuit

We were in tight spot with one of us being in the hospital and needed to extend day by day and they allowed it as well as allowing us to remain in the same room. Thank you

10

Eileen

16 juil. 2023

·

A séjourné 1 nuit

Callum, the receptionist, was helpful, courteous and highly efficient. Will definitely revisit this hotel.

10

Tony

13 oct. 2025

·

A séjourné 1 nuit

The lady who was on reception was excellent! Great service, very friendly and very helpful. Best receptionist I have ever met.

10

Pia

12 nov. 2024

·

A séjourné 2 nuits

Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.

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Emplacement

Idéalement situé près du réseau routier et à proximité de nombreux restaurants ; beaucoup trouvent l'endroit calme malgré son environnement. Certains signalent du bruit de la circulation, des itinéraires ou une signalisation piétonne difficiles, et des déchets dans la zone de service environnante.

Avis de voyageur à ce sujet

10

Peter

30 sept. 2025

·

A séjourné 1 nuit

Handy for road network.

8

Laura

22 avr. 2025

·

A séjourné 3 nuits

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

8

Nigel

10 mai 2025

·

A séjourné 1 nuit

Property is hidden behind the services We didn't eat there but there is a Harvester opposite also McDonald's and KFC next door, very friendly staff

10

Arthur

14 juil. 2025

·

A séjourné 1 nuit

A lot of litter and rubbish by KFC next to the hotel

10

Cavan

8 sept. 2025

·

A séjourné 1 nuit

Good location

8

Simon

28 avr. 2025

·

A séjourné 2 nuits

Nice and clean service very good but location is near busy roundabout so was noisy

10

Jeremy

1 oct. 2025

·

A séjourné 1 nuit

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Nicky

27 janv. 2025

·

A séjourné 3 nuits

Conveniently close to M4 but without too much noise

10

Bruce

27 mai 2025

·

A séjourné 3 nuits

Great quiet spot for the rugby weekend, train station close by although the lack of a footpath makes it a longer walk. Staff were nice and the place is clean and tidy, couldn’t ask for more.

10

Gilly

12 août 2025

·

A séjourné 2 nuits

Good location for our needs.

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Repas

Les commentaires sur le petit-déjeuner sont mitigés, allant de très bon à médiocre avec des articles en rupture de stock. Il n'y a pas de restaurant complet sur place le soir, mais un fast-food et un Harvester sont à proximité.

Avis de voyageur à ce sujet

10

John

29 sept. 2024

·

A séjourné 2 nuits

Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.

8

Andrew

17 janv. 2025

·

A séjourné 3 nuits

Very convenient local MacDonalds, Subway, Kentucky, and a very good restaurant across the roundabout. Handy as the hotel food is limited in the evening. breakfast is very good and free.

8

Nik

25 nov. 2024

·

A séjourné 1 nuit

Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.

2

Nigel

4 juin 2023

·

A séjourné 2 nuits

i booked this hotel as it said there was a restaraunt within, so we did not have to go outside of the hotel after a long day, when we arrived we had a veru unhelpful staff member when i showed him the page re restaraunt he replied that was before covid, this ruined the experianec

8

Donald

6 juin 2025

·

A séjourné 2 nuits

No evening meals served but fast food options on the complex

8

DEREK

29 avr. 2025

·

A séjourné 3 nuits

Three night stay for business. Don’t usually stop in Best Western but was pleasantly surprised by this hotel . Good room Good breakfast Good WiFi Free parking . Would use again .

8

Andrew

6 oct. 2024

·

A séjourné 1 nuit

The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".

4

Thomas

23 juil. 2024

·

A séjourné 1 nuit

Good for evening was poor choice on menu ie pizza or microwave meals

8

Theresa

21 juil. 2025

·

A séjourné 1 nuit

All good except breakfast. Some foods run out and when requested was told there wasn't any more. It was a bit early for food to be running out.

10

Iulia

19 mars 2023

·

A séjourné 2 nuits

This was a great find. Good breakfast, excellent parking, quiet and clean. Room was decked with all that was needed for two people, tea & coffee and hairdryer! Been to a place i won't name in Birmingham where you had to pay £20 to be given a hair dryer for your room. Spacious bathroom and good water pressure

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	58 $US
février	66 $US
mars	71 $US
avril	75 $US
mai	83 $US
juin	91 $US
juillet	89 $US
août	84 $US
septembre	81 $US
octobre	77 $US
novembre	77 $US
décembre	66 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $138	21 $99	22 $69	23 $69	24 $91
25 $66	26 $89	27 $100	28 $99	29 $76	30 $64	31 $86

di	lu	ma	me	je	ve	sa
1 $64	2 $83	3 $103	4 $92	5 $70	6 $88	7 $115
8 $64	9 $82	10 $107	11 $92	12 $69	13 $91	14 $110
15 $64	16 $83	17 $102	18 $80	19 $69	20 $90	21 $107
22 $64	23 $83	24 $108	25 $81	26 $70	27 $70	28 $106
29 $64	30 $78

Best Western Pontypool Metro Hotel

Prix pour Best Western Pontypool Metro Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 lits une place, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Standard, 1 lit double, non-fumeurs

Chambre Familiale, 1 lit double, non-fumeurs

Avis des voyageurs sur Best Western Pontypool Metro Hotel

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement