Mansion House Hotel

The dining room for evening meals was closed, although this had no affect on our overnight stay. The full Scottish breakfast was lovely. The "sleigh" bed was very comfy. Check in and breakfast staff were welcoming, friendly and helpful.

Very disappointing stay. Looks and photos are fab. But internally hotel was empty of staff. No bar or restaurant ! Dead in evening! Hotel has had better days. Now underloved and seems to be dying. Breakfast was good with lovely staff in the morning. Was expensive, poor value as atmosphere was zero.

This was over priced and did not represent value for money. The only positive things I can say are: 1. A fabulous building in a good location! But you need it... 2. Pleasant, helpful staff! 3. A great breakfast - superb in fact! Apart from the coffee (my subjective opinion of course) Sadly... Currently no dinner option available. So you need to stride out! Or call in a meal! I was in the "Lodge". Its a fair distance from the main building so factor that if mobility is an issue. There are stairs, so consider accessibility! My room was cold. Adjusting the radiator valve made no change - (suspect the boiler off!) I had a "private bathroom" but it was several pacss across the main access hall way, passing another room, and required a physical key to unlock! A total palaver - lock room door, dash across the hall, unlock bathroom - and the reverse when you are done. A dressing gown was provided - but it was probably sized for a teenager. Rooms are tired and need a deep clean and fresh decor. There was tea and coffee making facilities - but no water in the room...so out of the room, lock the door, off to the kitchen, fill the kettle ...you get the picture! Overall - average! And I think I'm being generous.

Our room (sled bed) was huge and really nice. It was quiet, comfortable and clean. Staff were pleasant and breakfast was tasty. Only 3 stars though as they seem to be trying to run it down/close up. The restaurant is shut so can't have dinner there. Some family came to visit us for a drink and we discovered that they close the bar at 9.30pm and don't allow extension even for residents to charge to room. While our in room bathroom was nice the downstairs shared toilets need attention/modernising.

The hotel is advertised as 4 star. I am sure at its peak (a number of years ago) it was worthy of this rating. However, this is certainly not the case now. It is a shame as the building has lots of character and the lounge and other reception and social spaces are presented in a grand house manner. Our bedroom was very clean and the bed very comfortable as well as a very nice ensuite bathroom. The only issue with the room as well as the hotel is that it all seems to need brightening up and refreshed... The issue with the facilities is that there is no restaurant in the evening, no bar and virtually no staff around the hotel! However, the hotel does offer a well staffed breakfast room with plenty of options on the menu, great attentive staff and I'm guessing the owner/manager pleasantly greeting all guests in the foyer. The whole experience left us with mixed feelings as we didn’t necessarily have a bad stay and there were plenty of positives, added to some frustrating negatives.

Disappointed that there was no evening restaurant service especially after a long journey. The hotel is in need of attention but our room was clean and comfortable

Nice place with comfortable room. The wifi in the room was rubbish . There was also no restaurant available for an evening room. So B&B only

Amazing hotel and staff were very helpful and friendly. However bar is only manned by The receptionist and no restaurant at hotel. Stunning hotel but lets it self down having no facilities.

Excellent parking. Staff were welcoming and helpful. Rooms were excellent. Breakfast however was very disappointing. Scrambled egg and tomato was very peppery. Hash brown was very thin and difficult to cut through. Struggled to chew it and we left most of it. Mushroom was only a very slim sliver. On second morning we didn't risk cooked breakfast.

Did not have the breakfast Room cold Water cold No bar open No restaurant open

The carpets need updating- they are srained and tatty. Hiwever the beds were very comfortable and the staff were friendly and helpful. The breakfast was disappointing and didnt taste very nice.

A lovely old house full of character and very clean and comfortable. Excellent breakfast. Helpful staff.

Neat old historic property on the banks of a small river. Ample and easy parking. Desk and dining staff was great. Breakfast was in abundance. Condition of the guest room carpets would be the only drawback.

Very helpful staff, pleasing to deal with. The room was a little dated but comfortable. The bathroom was spotless and the water was ample and very hot. The breakfast was fantastic.

Clean rooms

It’s a beautiful place but not clean enough!

Very clean, spacious room with excellent facilities. Great breakfast. Felt like staying in a mini castle. Staff were very friendly and helpful. Would recommend and happily stay again.

Clean and tidy room. Well appointed. Very comfy sleigh bed (so good to have a bed I fit in, as I’m 6 foot 6 inches tall. Will definitely stay again when I’m up in Elgin

When we pulled up the property looks amazing. Even the inside has great rooms. Then there was apparent and visible water damage and a musty smell in the air. A great building that just needs some TLC. Room was large and comfortable.

We stayed here while in town working It’s a beautiful old building The rooms were very clean and comfortable a bit tired but still a great place The beds were very comfortable The staff could not do enough to help And also a great breakfast was included We would stay here again while back in town

This was over priced and did not represent value for money. The only positive things I can say are: 1. A fabulous building in a good location! But you need it... 2. Pleasant, helpful staff! 3. A great breakfast - superb in fact! Apart from the coffee (my subjective opinion of course) Sadly... Currently no dinner option available. So you need to stride out! Or call in a meal! I was in the "Lodge". Its a fair distance from the main building so factor that if mobility is an issue. There are stairs, so consider accessibility! My room was cold. Adjusting the radiator valve made no change - (suspect the boiler off!) I had a "private bathroom" but it was several pacss across the main access hall way, passing another room, and required a physical key to unlock! A total palaver - lock room door, dash across the hall, unlock bathroom - and the reverse when you are done. A dressing gown was provided - but it was probably sized for a teenager. Rooms are tired and need a deep clean and fresh decor. There was tea and coffee making facilities - but no water in the room...so out of the room, lock the door, off to the kitchen, fill the kettle ...you get the picture! Overall - average! And I think I'm being generous.

Terrible issue with the hot water. First night, no bother, 2nd night had no hot water so was unable to shower before going out. Informed the guy on reception as I was going out. Came back three hours later to find he’d been on my room and had left the shower running! It was like a sauna in there - everything was damp! 3rd night and had to run the shower for 20 minutes before the hot water came through. Nobody on reception when I checked out to complain to and despite emailing them I’m still waiting for my invoice. Think I’ll give this place a miss on my twice yearly visits to the area.

Tv didn’t work, otherwise all was great.

Huge king bed was unexpected but loved it!

Charming Stay at Mansion House Elgin We recently stayed at Mansion House Elgin and were thoroughly impressed. The hotel is conveniently located just a short stroll from the town centre, making it ideal for exploring local shops and attractions. On-site parking was a huge plus. Our room was spacious, well appointed, and very comfortable, with a massive bed that guaranteed a great night's sleep. The breakfast was excellent, offering a generous selection of hot and cold options. Service throughout our stay was warm and attentive. The staff were friendly, professional, and always happy to help. Overall, Mansion House Elgin provided a relaxing and enjoyable experience.

When we booked the room on Hotels.com, we simply chose our bed size preference. There was no transparency on whether the room was in the main Mansion House or in the dated guest house ("Lodge"). When we arrived, we were immediately told (by a very hard to understand middle-Eastern man) that we were not in the main house, but were instead in the "Lodge' down the road. He tried to explain it was ,"down the road past the trees". We were carrying our luggage and he could tell we were confused. So, he eventually walked out to the parking lot with us to point where the Lodge was. We asked if we should drive there and he assured us it was "just past the cut tree". We asked if there was parking there and he said there was a little spot there. We asked if there was room for to park and he chuckled and said there is "plenty of room to park right here" (in the main parking lot by the Mansion). So, we begrudgingly carried our luggage down the road about 100 yards to the Lodge. When we arrived there, we immediately noticed there was parking for three cars so i eventually went back for the car. When we went inside, we climbed the small flight of stairs to our room and were again disappointed to find a room of mismatched garage sale furniture. The room was clean, but old, and the bed was comfortable, just disappointing. When searching the website for the hotel and Hotels.com, not surprisingly, this particular room is never photographed.

Nice place with comfortable room. The wifi in the room was rubbish . There was also no restaurant available for an evening room. So B&B only

This is an OLD hold. Looks neat however very LOUD. The pipes 'banged' all night and kept us awake (and yes we had ear plugs in) and we went down to the front desk at 1AM and then called the on call number multiple times. No answer. No return call. Told staff in AM. They promised a manager would call us back and make it right. We called and emailed multiple times. No response from manager. We drove four hours round tip out of our way to stay here because it looked 'neat'. Dont make that mistake! It was a waste of a drive and money! We missed our morning excursion because we were too tired to drive that morning and had to sleep in our car. Horrible communication with management - better yet no communication with management besides they will look into it. Iona (spelling?) was pleasant at check in

Big spacious rooms, furnished to building style - time has worn down the features/walls and the bathroom needed repairs but it was usable. Great night sleep and good breakfast!

Beautiful location the building is fantastic, but they don’t have elevators. Also, they don’t have air-conditioning.

Very disappointing stay. Looks and photos are fab. But internally hotel was empty of staff. No bar or restaurant ! Dead in evening! Hotel has had better days. Now underloved and seems to be dying. Breakfast was good with lovely staff in the morning. Was expensive, poor value as atmosphere was zero.

A charming historic mansion within strolling distance of Elgin's main town centre. Well preserved, an interesting waltz into the past, comfortable lounge and games area. Wonderful dinner service and a super friendly and informative waiter. We were well cared for. Our room was a generous size and comfortable.

Excellent stay. The property was wonderful and we could walk to a good bit of dining and shops. The staff was very friendly and accommodating. Breakfast was really good!

Lovely staff, especially on check-in & at Breakfast. Stay here regularly when working in the area. It's a gorgeous old building but the staff make it a nice place to stay.

Wonderful place filled with antique charm. Amazing and so friendly staff.

Charming Stay at Mansion House Elgin We recently stayed at Mansion House Elgin and were thoroughly impressed. The hotel is conveniently located just a short stroll from the town centre, making it ideal for exploring local shops and attractions. On-site parking was a huge plus. Our room was spacious, well appointed, and very comfortable, with a massive bed that guaranteed a great night's sleep. The breakfast was excellent, offering a generous selection of hot and cold options. Service throughout our stay was warm and attentive. The staff were friendly, professional, and always happy to help. Overall, Mansion House Elgin provided a relaxing and enjoyable experience.

This is an OLD hold. Looks neat however very LOUD. The pipes 'banged' all night and kept us awake (and yes we had ear plugs in) and we went down to the front desk at 1AM and then called the on call number multiple times. No answer. No return call. Told staff in AM. They promised a manager would call us back and make it right. We called and emailed multiple times. No response from manager. We drove four hours round tip out of our way to stay here because it looked 'neat'. Dont make that mistake! It was a waste of a drive and money! We missed our morning excursion because we were too tired to drive that morning and had to sleep in our car. Horrible communication with management - better yet no communication with management besides they will look into it. Iona (spelling?) was pleasant at check in

Had booked two rooms, they hadn't noticed and only one was available. The manager had quit and left keys with chef half an hour before we arrived, so the whole thing chaotic and the poor guy had no idea what to do. Eventually got a room, but it wasnt comfortable and place was as tired as the poor staff.

Excellent parking. Staff were welcoming and helpful. Rooms were excellent. Breakfast however was very disappointing. Scrambled egg and tomato was very peppery. Hash brown was very thin and difficult to cut through. Struggled to chew it and we left most of it. Mushroom was only a very slim sliver. On second morning we didn't risk cooked breakfast.

The best start of the day breakfast Staff friendly Parking was good

A charming historic mansion within strolling distance of Elgin's main town centre. Well preserved, an interesting waltz into the past, comfortable lounge and games area. Wonderful dinner service and a super friendly and informative waiter. We were well cared for. Our room was a generous size and comfortable.

Elgin was a wonderful town with great access to Speyside area, and this property was a nice /a good stay especially due to the wonderful staff but the property is in need of some updates and walking into town for restaurants involved crossing several roads (not ideal for traveling with kids or elderly). Worth the stay.

A fascinating and historic hotel with good parking in a quiet location yet only minutes from major shops and the centre of Elgin. The staff could not have been more helpful, the bed was huge and comfortable and the breakfast was plentiful and well cooked.

Very convenient next to Tesco Superstore and walking distance to the main town centre. Lovely large property but is aging and needs a good refurb. Stains in carpet, kettle power cable too short to reach mains have to ask for an extension. Nice accommodating staff.

Very clean and cosy room. Nice quiet location but within easy walking distance to town centre. Great breakfast choice

Charming Stay at Mansion House Elgin We recently stayed at Mansion House Elgin and were thoroughly impressed. The hotel is conveniently located just a short stroll from the town centre, making it ideal for exploring local shops and attractions. On-site parking was a huge plus. Our room was spacious, well appointed, and very comfortable, with a massive bed that guaranteed a great night's sleep. The breakfast was excellent, offering a generous selection of hot and cold options. Service throughout our stay was warm and attentive. The staff were friendly, professional, and always happy to help. Overall, Mansion House Elgin provided a relaxing and enjoyable experience.

The Mansion House is well located near the center of Elgin, with beautiful grounds and a very helpful staff.

Great breakfast. Very central

The Mansion House Hotel was a beautiful old property that has been transferred into a hotel. It was clean and friendly with beautiful surroundings within easy walking distance to the town.

Great location, great look and appeal, affordable stay, while easy drive to most sight-seeing locations and distilleries in Speyside.

Beautiful. room with nice views . Breakfast was exceptional.

The dining room for evening meals was closed, although this had no affect on our overnight stay. The full Scottish breakfast was lovely. The "sleigh" bed was very comfy. Check in and breakfast staff were welcoming, friendly and helpful.

This was over priced and did not represent value for money. The only positive things I can say are: 1. A fabulous building in a good location! But you need it... 2. Pleasant, helpful staff! 3. A great breakfast - superb in fact! Apart from the coffee (my subjective opinion of course) Sadly... Currently no dinner option available. So you need to stride out! Or call in a meal! I was in the "Lodge". Its a fair distance from the main building so factor that if mobility is an issue. There are stairs, so consider accessibility! My room was cold. Adjusting the radiator valve made no change - (suspect the boiler off!) I had a "private bathroom" but it was several pacss across the main access hall way, passing another room, and required a physical key to unlock! A total palaver - lock room door, dash across the hall, unlock bathroom - and the reverse when you are done. A dressing gown was provided - but it was probably sized for a teenager. Rooms are tired and need a deep clean and fresh decor. There was tea and coffee making facilities - but no water in the room...so out of the room, lock the door, off to the kitchen, fill the kettle ...you get the picture! Overall - average! And I think I'm being generous.

There was no evening food but breakfast was really excellent - the hotel is a bit tired and could do with a refit but has character

Lovely twin room, excellent size. Very nice breakfast and good options to choose from.

Great stay in a lovely hotel near town with great service - and best scrambled eggs ever!

Breakfast was excellent. Staff were very helpful and friendly. Excellent place to stay in the area.

Charming Stay at Mansion House Elgin We recently stayed at Mansion House Elgin and were thoroughly impressed. The hotel is conveniently located just a short stroll from the town centre, making it ideal for exploring local shops and attractions. On-site parking was a huge plus. Our room was spacious, well appointed, and very comfortable, with a massive bed that guaranteed a great night's sleep. The breakfast was excellent, offering a generous selection of hot and cold options. Service throughout our stay was warm and attentive. The staff were friendly, professional, and always happy to help. Overall, Mansion House Elgin provided a relaxing and enjoyable experience.

Excellent parking. Staff were welcoming and helpful. Rooms were excellent. Breakfast however was very disappointing. Scrambled egg and tomato was very peppery. Hash brown was very thin and difficult to cut through. Struggled to chew it and we left most of it. Mushroom was only a very slim sliver. On second morning we didn't risk cooked breakfast.

The best start of the day breakfast Staff friendly Parking was good