Is parking available at the hotel?

Nearby parking is available at a cost of EUR 25 per day, located approximately 1640 feet away and open 24 hours. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available at a cost of approximately EUR 28 per person. The specific serving hours are not mentioned.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers disabled access, including elevators and wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located in relation to key attractions?

The hotel is situated in Kreuzberg, Berlin, just a 15-minute walk from the Berlin State Library and a 20-minute walk from the Brandenburg Gate and Checkpoint Charlie. The Anhalter Bahnhof S-Bahn Station is only 0.2 miles away, providing easy access to other parts of the city.

Crowne Plaza Berlin - Potsdamer Platz Hotel

Average nightly price at Crowne Plaza Berlin - Potsdamer Platz by month, last 12 months (USD)
Month	Average price
January	$106
February	$158
March	$149
April	$131
May	$176
June	$203
July	$146
August	$106
September	$225
October	$185
November	$149
December	$137

What guests think

At Crowne Plaza Berlin - Potsdamer Platz, travellers praise the convenient location near S- and U-Bahn and generous breakfast, value spacious and quiet rooms, but often note weak or unreliable air conditioning, some maintenance issues, and limited spa or restaurant hours.

Staff are frequently described as friendly and helpful, though service can be inconsistent. Overall, this is a comfortable, well-connected base if you prioritise transport access over extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Wellness facilities are limited or occasionally out of order, with restricted opening hours; the gym is small/basic. Bar and restaurant hours can be limited, and parking is limited or off-site.

Related guest reviews

8

Jimmi

Mar 31, 2024

·

Stayed 3 nights

Super fint hotel med rigtigt godt værelse. Hyggelig bar til en aften øl og morgenmaden var helt i top til en fair pris. Det eneste som jeg vil sætte en finger på og som jeg har oplyst til hotels.com og selve stedet er, at deres spa afdeling kun har åbent fra kl. 16-20, det burde fremgå på deres side, så man vidste det på forhånd og så havde de kun 5 cykler til udlejning, som selvfølgelig var lejet ud. Måske man med fordel kunne have nogle flere til sådan et stor hotel. Men udover det, så var alt godt.

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6

michael andrew

Mar 21, 2023

·

Stayed 2 nights

It was advertised as having all day lobby bar serving food, this was not the case, the bar closed at 10:00 on the saturday that we were there

6

NICHOLAS RODNEY

Nov 11, 2024

·

Stayed 3 nights

We are in our 70s which seemed to qualify us for the wheelchair friendly room which was not requested. Room cleaning average, reception staff OK. No restaurant on Sundays and Mondays... why?? No wonder it seemed so quiet. In a word ... SOULLESS!

10

Bianka

Jun 18, 2025

·

Stayed 2 nights

Gutes Hotel mit allen Annehmlichkeiten, die man braucht. Grosses Zimmer und ein riesiges Bad mit herrlicher Regendusche. Unser Zimmer war nach hinten raus und somit sehr ruhig. Das Fruehstueck war ausgezeichnet. Es gab eine grosse Auswahl an Speisen und man konnte sogar Eier nach den eigenen Wuenschen zubereiten lassen. Einziger Nachteil: Das Restaurant des Hotels ist immer sonntags und montags geschlossen, genau an den beiden Tagen, an denen wir im Hotel waren. Schade!

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10

Jesper

Jul 23, 2025

·

Stayed 1 night

Super sødt personale men hotellet har dårlige parkeringspladser

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10

Trifon

Mar 9, 2025

·

Stayed 12 nights

The hotel is perfect, helpful staff, very good breakfast, comfortable bed, clean and quiet. Spa area working only for 4 hours, between 16 and 20 o'clock, i see only once time steam bath working fine and be carefully with sauna, i think the hotel make repair and they lacquer the wood, this is not healthy with sure.

8

Anika

Jan 28, 2024

·

Stayed 1 night

overall we had a very pleasant stay. The rooms are comfortable and it is quite. Nice breakfast area with good choice. We chose the hotel because it has well was facilities, unfortunately those were disappointing: not really well maintained (e.g. no flight in the ladies changing rooms/toilets) and a string sewage smell.

8

Stephen David

May 19, 2025

·

Stayed 3 nights

Lacked a bar being open before 5pm and a reasonably pricked restaurant but good places within a five minute walk.

6

Kevin

Jan 17, 2025

·

Stayed 1 night

Sauna was broken entire trip . Everything was far away.

6

Bhabani

Dec 11, 2024

·

Stayed 3 nights

The location was nice. Hotel did not have parking so we had to park in a lot. convenient to all amenities. we did a tour bus and covered much of berlin. The room was comfortable and breakfast had many options.

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Cleanliness

Reviews commonly describe the hotel and rooms as very clean and well kept. A few guests reported issues such as unpleasant drain smells, hair in showers, slow drainage, dust, or missed restocking/housekeeping.

Related guest reviews

10

Julie

May 25, 2025

·

Stayed 5 nights

Close to train stations, several restaurants (try the Bavarian one on the other side of the park/train station!). Rooms were clean. The suite was a great size for a long stay. Staff was very helpful.

4

Henrik

Nov 5, 2025

·

Stayed 1 night

Lobby seemed nice and staff were friendly. Even at first glance the room looks nice enough. But reality hits hard. There was a dreadful drain smell from approx. 19:00 until 06:00. The aircon didn’t work, but it did offer a dazzling blue light that, with the strategic help of a mirror, both turned the room into a budget rave and managed to burn the back of my retinas from the bed. Shower was broken and there were other people's pubes on the shower wall. Nice touch. Awful pillows. In the room, you can pick from either something unbelievably thin or what seemed to feel like a giant balloon. Getting sleep here was a genuine challenge. Thankfully we only stayed for a single night.

8

Robin

Jun 5, 2024

·

Stayed 4 nights

Great building, lovely staff and a great, well equipped room. Only 2 negatives. 1. My room had lots of dust around the tv and surrounding console, and I don’t usually notice that kind of thing. 2. There is no late night menu and every time we tried to get food outside of breakfast the restaurant was closed. I would have expected a 4 star place to have a small room service menu

10

Michaela

May 4, 2025

·

Stayed 3 nights

Super nettes und kompetentes Personal am Empfang und beim Services beim Frühstück. Sauberes, ausreichend grosses Zimmer und auch hervorragend geputzt! . Betten traumhaft

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8

Susanne

Sep 23, 2024

·

Stayed 3 nights

The hotel was very nice. Check-in was 15.00 and not a minute before. The room was a bit strange. There was a big hole in the curtains, the water was stocked in the zink and the shower looks not clean.

10

Ievgeniia

Jun 18, 2025

·

Stayed 1 night

Was nice, clean and quiet night. Enjoyed my stay

6

Steven

Mar 16, 2025

·

Stayed 2 nights

Leider war das Zimmer nicht ganz intakt. Der Abfluss der Dusche funktionierte nicht richtig, der Abzug funktionierte nicht und die Heizung im Bad sprang nicht an.

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8

Alain

Sep 26, 2025

·

Stayed 3 nights

The room and throughout the hotel was kept very clean. The staff was friendly and helpful. It is located in an ideal location for transportation, shops, and restaurants.

10

Wael

Oct 15, 2025

·

Stayed 3 nights

Rent og pænt sted. Gode værelserr

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8

Antigona

Jan 31, 2022

·

Stayed 2 nights

An sich ein schönes Hotel Ein sehr grosses und gutes Frühstücksbuffet. Das einzige entäuschende ist, dass das Housekeeping einfach unser Zimmer nicht gereinigt hat! Obwohl Sie angekloppt hat und ich Ihr mitteilte, Sie solle in 1 Stunde wider kommen. Nie war Sie da

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Rooms

Rooms are generally spacious, modern and quiet, with some featuring high ceilings. Recurrent downsides include underperforming air conditioning in warm weather and some complaints about hard beds or poor pillows, plus limited views from top-floor skylights.

Related guest reviews

4

Jane

Jul 22, 2025

·

Stayed 2 nights

Hotel location was lovely and very family friendly. We arrived off a redeye and the staff found us a room early so I could get my 1yo down for a nap, which was incredibly considerate. After a few hours, we realized our room hadn’t cooled down and the staff confirmed it was broken and switched us to another room. Despite confirming that the new room had working A/C, we couldn’t get the temperature below 27 degrees (80 Fahrenheit). The windows were slanted to the sky and we couldn’t open them due to heavy rain. Thankfully the staff provided fans so the baby kept cool enough. The second night wasn’t as bad because the heat broke and we could open the windows. The staff was incredible and gave us the support they could, but the lack of air conditioning made this a stressful and uncomfortable experience

8

Andre

Jul 25, 2024

·

Stayed 1 night

Im Großen und Ganzen ein wirklich schönes Hotel und ein fantastisches Frühstück. Die Zimmer sind geräumig und bequem. Das Bad ist auch sehr schön. Einziger Kritikpunkt, die Kopfkissen im Bett sind absolut fürchterlich. Total weich und substanzlos. Ich habe tatsächlich 3 nehmen müssen, um das Gefühl zu haben, etwas unter dem Kopf zu haben. Hatte daher eine wirklich schlechte Nacht. Werde auch leider deswegen nicht mehr in dieses Hotel zurückkehren. Es ist schade, da ich 1x die Woche nach Berlin komme und mir derzeit noch ein gutes Hotel hierfür suche. Bis auf die Kissen trifft dieses Hotel alle Anforderungen, aber mein Nacken ist noch immer ganz steif von der Nacht.

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6

jimmy

Jun 27, 2025

·

Stayed 3 nights

The air condioning is virtually non existent. Nice hotel fine staff. NO AC. The have vents that blow air. These vents are connected to equipment that DOES NOT COOL. it was cooler outside. Where sleeping is free.

8

Stephne

May 27, 2024

·

Stayed 4 nights

Great location. Shame breakfast wasn’t included for the price paid. Our room was on the 5th floor and so windows were velux in the ceiling so at times felt like you was in an attic and down side was you couldn’t see outside to see what weather was. Tea/coffee in room but it’s only enough for one drink per day so had to ask for more. Room serviced daily which was great. Bar staff were great and make some awesome cocktails.

4

jimmy

Jun 29, 2025

·

Stayed 1 night

Nice staff... nice hotel......no air condioning. The hotel has an AC system.THE AC DOES NOT WORK. Our room was 83 degrees during the day.....finally there as rain....75 degrees. Truly a horrible experience. There was a heat wave in europe. THAT IS WHY THERE SHOULD BE A WORKING AIR CONDITIONER DURING A HEAT WAVE!!!!!

10

Melissa

Aug 2, 2025

·

Stayed 3 nights

Very comfortable stay. Not quite in the heart of the action but well connected to the rest of the city. Room was clean and comfortable, WiFi was good, staff was friendly.

6

Mikael

Oct 11, 2025

·

Stayed 3 nights

Rent och fräscht överlag. Däremot väldigt hårda sängar. Rummen saknade ”hall” så var svårt att hänga upp ytterkläder och ställa undan skor och väskor. Väldigt få galgar att hänga upp med kläder med i garderoben också. Luftkonditioneringen funkade helt ok men började låta ganska illa så var tvungen att stänga av om nätterna.

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10

Andre

Oct 23, 2025

·

Stayed 3 nights

The hotel is very comfortable. The room is large with very high ceilings. There is a subway station a few hundred meters away.

10

Stephen

Aug 24, 2024

·

Stayed 4 nights

Rooms are spacious, great bathrooms with huge shower. Breakfast had a great range of food available and was kept very well stocked throughout service. Quite area with easy access to S-Bahn, quite limited choice of shops and restaurants near the hotel but short distance into centre of the city so not really an issue

10

Danny

Nov 9, 2025

·

Stayed 1 night

Hochwertige große Zimmer mit hohen Decken.

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Service

Service is widely praised as friendly, attentive and helpful across front desk, breakfast and bar teams. Reports of inconsistent experiences include abrupt check-in, slow or understaffed moments, miscommunication about eco or deposit policies, and a few room assignment issues.

Related guest reviews

10

JANE MASRI

Sep 30, 2025

·

Stayed 4 nights

Great breakfast! Friendly staff. Very much enjoyed it.

6

Phär

Nov 29, 2023

·

Stayed 2 nights

It does not seem that the leadership is consistant. I experienced extremy good service and extremely poor ditto. Bad: the poor guy trying to check everybody out could not print an invoice as well as the lying breakfast chef. Good: the lady who checked me in was great as well as the people at the bar and the restaurant counter - in particular Milena (from Uruguay). Take good care of her!

6

William

Jun 30, 2025

·

Stayed 4 nights

Booking in very abrupt. Asked for late check out and told fully booked and none available. Went back night before leaving and told no problem.

6

Carl

Jun 22, 2025

·

Stayed 3 nights

The hotel is just fine and is ideally located. However, a few issues during our stay. The air conditioning for the whole hotel was not working, on the hottest weekend of the year. Limited information from hotel staff on when, and if it would be fixed. It wasn’t for the three nights we stayed. There was a significant event on at the Temprodome next door, not for the first time and highly predictable, however, the bar was woefully understaffed. We were told ‘you can stand there but I really don’t know when I’ll be able to serve you, I’m on my own’. Similarly, only one working coffee machine at breakfast led to long lines at the entrance to the breakfast room. Like I say not a bad place but let down by a lack of foresight and urgency to rectify a pretty fundamental problem on a very hot weekend.

10

Elizabeth

Jun 9, 2025

·

Stayed 3 nights

We stayed for a weekend as were at a gig at the Tempodrom which was literally across the road. The staff were so friendly and nothing was too much trouble. Absolutely gorgeous hotel. Staying on the 5th floor, the room was very spacious with plenty of light. Breakfast was a dilemma on what actually to have as there was so much choice, all of which was delicious. The hotel also has a bar and the staff and service here was second to none. We would definitely come back and stay again.

10

Raquel

Jul 29, 2025

·

Stayed 3 nights

Feels like home away from home. Excellent breakfast! Excellent staffs service!

10

Ericka

Dec 28, 2022

·

Stayed 19,346 nights

Excellent staff throughout property (front desk, breakfast restaurant, housekeeping). They took incredible care of us over out stay, and even lent a helping hand with trying to recover our lost baggage.

8

Gordon

Sep 30, 2025

·

Stayed 4 nights

Front desk staff were very helpful.

10

Renee

Dec 5, 2024

·

Stayed 3 nights

All the staff were friendly but Singh(?) was amazing. He was so helpful and knowledgeable about issues I had with several things including train travel. He is an asset to the Crown Plaza. Please let him know how much we appreciated him.

10

kurt

Aug 31, 2023

·

Stayed 4 nights

All was splendit I must share specialy thanks with late night shift Reception lady she was diligent , true guest satisfaction driven person! But rude and un professional Night Mng! This man must be assigned non guest contact behind the operation positions !

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Location

Location is convenient for sightseeing, close to S-/U-Bahn and the Tempodrom/Potsdamer Platz area, and generally quiet. Some note it is not right in the centre or that nearby streets feel a bit dark, but transport links make getting around easy.

Related guest reviews

10

Julie

May 25, 2025

·

Stayed 5 nights

Close to train stations, several restaurants (try the Bavarian one on the other side of the park/train station!). Rooms were clean. The suite was a great size for a long stay. Staff was very helpful.

10

Khalid

Apr 17, 2025

·

Stayed 4 nights

Close to centrsl areas

8

Celine

Nov 24, 2024

·

Stayed 3 nights

Für uns war der Aufenthalt sehr schön im Crown Plaza. Zum Potsdamer Platz war es nicht weit zu Fuß.

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10

Mark

Feb 14, 2025

·

Stayed 2 nights

Stayed there for a concert at the Temodrom… Brilliant location.

8

Wendy

Oct 16, 2024

·

Stayed 3 nights

The area was a little bit dark and I would have felt uneasy on my own

10

Melissa

Aug 2, 2025

·

Stayed 3 nights

Very comfortable stay. Not quite in the heart of the action but well connected to the rest of the city. Room was clean and comfortable, WiFi was good, staff was friendly.

10

Andre

Oct 23, 2025

·

Stayed 3 nights

The hotel is very comfortable. The room is large with very high ceilings. There is a subway station a few hundred meters away.

10

Christopher

May 13, 2025

·

Stayed 2 nights

Very good hotel in a great location.

10

Michael

Oct 27, 2023

·

Stayed 2 nights

This is a quiet hotel that is close to public transit and has excellent staff

10

Vanja

Oct 12, 2025

·

Stayed 3 nights

Bra läge nära tunnelbanan men ändå lugnt.

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Dining

Breakfast is frequently praised for variety and quality, with eggs to order and plenty of options. At busy times there can be queues or a tight seating area, and a few guests were disappointed with the restaurant or evening options.

Related guest reviews

10

Graham

Mar 4, 2025

·

Stayed 3 nights

This is an excellent hotel. Without question I would recommend staying here. Close to transport links. A terrific range of options for breakfast make this an ideal choice for anyone travelling to Berlin. We had a great time staying here.

10

Dean

Dec 23, 2024

·

Stayed 3 nights

Great room and amazing breakfast buffet

6

Carl

Jun 22, 2025

·

Stayed 3 nights

The hotel is just fine and is ideally located. However, a few issues during our stay. The air conditioning for the whole hotel was not working, on the hottest weekend of the year. Limited information from hotel staff on when, and if it would be fixed. It wasn’t for the three nights we stayed. There was a significant event on at the Temprodome next door, not for the first time and highly predictable, however, the bar was woefully understaffed. We were told ‘you can stand there but I really don’t know when I’ll be able to serve you, I’m on my own’. Similarly, only one working coffee machine at breakfast led to long lines at the entrance to the breakfast room. Like I say not a bad place but let down by a lack of foresight and urgency to rectify a pretty fundamental problem on a very hot weekend.

10

Peter

Apr 30, 2025

·

Stayed 4 nights

Great position for access to central Berlin with S-Bahn and bus stops only 5 min walk. Away from busy main roads so quiet. Splendid buffet breakfast definitely a big plus.

8

Sonja

Apr 4, 2025

·

Stayed 5 nights

Preis-Leistung passt. Das Frühstück ist wirklich toll. Es gibt frisches Obst und man kann sich Eier nach Wunsch zubereiten lassen.

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6

Rodrigo

Jul 6, 2024

·

Stayed 3 nights

Restaurante ruim, cardápio ruim. Horários muito restritos. Café da manhã bem ruim, nem suco natural tinha. Quarto ruim. Roupa de cama velha e de péssima qualidade . Localização ruim. Único destaque para o atendimento da equipe do HOTEL, em especial um brasileiro que trabalha na recepção. Gentil demais.

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10

Erik

Oct 13, 2025

·

Stayed 2 nights

Superfint rum, nytt,fräscht och tyst!!! Riktigt bra frukost med, lyxig och genomtänkt!

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10

Rebecca

Mar 14, 2025

·

Stayed 2 nights

Great location and very good staff! Breakfast was amazing!

8

Ian

Dec 27, 2024

·

Stayed 3 nights

Really lovely hotel close to an S bahn station. Our only criticism is that the breakfast room is a bit small considering the size of the hotel - travelling as a 4 we didn’t always get a table together. Overall tho it’s a very clean hotel with good facilities.

10

Lene

Oct 26, 2025

·

Stayed 2 nights

Frokosten var nydelig og hadde alt man trenger, samt gode åpningstider

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $248	5 $206	6 $154	7 $215
8 $114	9 $201	10 $163	11 $307	12	13	14 $126
15 $101	16 $169	17 $343	18	19 $273	20	21
22 $109	23	24	25	26 $158	27	28 $153
29	30 $108

Crowne Plaza Berlin - Potsdamer Platz

Prices for Crowne Plaza Berlin - Potsdamer Platz

Monthly average prices

About this property

Location

Room options

Executive Suite

Premium Room

Room Standard

Junior Suite Junior Suite Capacity 1

Junior Suite

Double Superior Room

Superior Double Room

Superior Twin Room

Triple Supreme Room

Single Premium Room

Single Superior Room

Supreme Room

Superior Room

Double Standard

Junior Suite with Double Bed

Twin Superior Room

Double Premium Room

Twin Superior

Junior Suite Capacity 3

Double Superior

Guest reviews of Crowne Plaza Berlin - Potsdamer Platz

Who stays here?

What guests think

Property Policies

FAQs about Crowne Plaza Berlin - Potsdamer Platz

Considering this hotel for your Berlin trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $165	3 $194	4 $699	5
6 $95	7	8 $285	9	10	11 $197	12 $141
13	14 $106	15 $104	16	17 $104	18	19 $193
20 $159	21 $167	22	23	24	25	26
27 $98	28	29 $97	30 $173	31