Capital O Swan Inn Comstock Park

No trash cans in the room? Not sure why. Tv would not work says no WiFi and not channels for signal. Tried to call the main office with no answer. All WiFi networks were locked. Google says this place is permanently closed so that’s also weird. Overall room was clean but definitely looked like they were still remodeling. No dishes but stove and everything in room also weird usually when we stay anywhere with a stove there’s at least plates and silverware.

This was the absolute worse played we ever stayed. If it wasn't so late we would have demanded a refund nd went somewhere else. Hotels.com needs to remove this from their listings. The room was filthy, stunk like smoke, had dead and live bugs throughout. There was a tv but no power cord! There was two of us, and they gave us one towel. There was not even a garbage can in room. The carpet was completely stained and full of burn holes. The chair in room was disgusting also. Outside the room were piles of random stuff almost blocking the door! This place had a 7.8 rating, I don't know how, it should be like a 0.8. DO NOT STAY HERE!!

When we arrived the receptionist had no way to look up our reservation. Apparently their computer system was not installed yet. She accepted the reservation that I showed her on my phone that I made through Expedia and the rate that it stated I owed. We chose to pay in cash on site upon arrival. She gave me a hand written receipt and advised me to cancel my reservation through Expedia so that my credit card was not charged. Unfortunately I couldn't do that because it was past the cancellation time. We were given a room we have stayed in before (about 3 years ago) and we were good with that because we knew what it should have been like. It was not what we remember. The floors were dirty, the cable remote needed batteries (the receptionist found used replacements in the office), the TV remote had batteries that had exploded inside but still worked, we only had one set of towels for the two of us, a light bulb was burned out in the bathroom so there was not adequate light. There were no nightstands next to the bed. There was an ice machine in the office entryway but no other amenities of any kind. The coffee machine was nonfunctional. We felt bad for the receptionist because she did what she could to help us with no support for owners or management. They weren't around. If we needed assistance there were phone numbers taped to the check in window to call. Don't let the pictures that make this place look good fool you.