Lenox Hotel and Suites

One of our party needed to switch rooms because of the bleach/ammonia fumes, which triggered his asthma. One lady did not feel comfortable in her room as there was no deadbolt lock, only a privacy chain. There were Insufficient electrical outlets, so there were multiple appliances plugged into surge protectors. A curling iron caused a tripped circuit in the bathroom. The air conditioner never got the temperature below 70 degrees.

This is a historic hotel and very beautiful. However, the room smelled of bleach so much so it gave me a migraine. Because of preserving its history there are no amenities except a fridge and air conditioning. We were there for an event so as a place to sleep it was good. However, pricing is a big issue for me because there’s no reason for what I got that it should’ve been 200$.

Staff and hotel were satisfactory.

Excellent hotel. Staff were excellent. Room was clean. Real vintage bathroom but in impeccable condition. Great hotel to stay at and I can see no reason to find another. Close to all. Great place to stay!!! Thank you

this is a no frills hotel, just a room-with a small fridge freezer and one basic tiny coffee maker in the room, nothing else. normally it is ok for us but this time was bad. first we had to change rooms-the chemical smell was overwhelming-the second room was better and had more than a pedestal sink as the first room, but it also had strong smell of chemical. At first not sure why, since we stayed there several times prior with no smell, but then noticed little things flying around. They allow dogs and after coming home with several flea bites, I imagine they use strong chemical now because there is a flea problem. It is a shame since it was affordable but chemical and fleas is below what we expect. This hotel needs to either no longer allow dogs or keep them to an upper level from a difference entrance.