Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered at a fee of EUR 30 per day, which includes in/out privileges. There is also limited parking available.

What type of breakfast is offered and what are the serving hours?

Breakfast options include breakfast in the room, and guests can enjoy Mediterranean cuisine at the hotel's restaurant. Specific serving hours are not mentioned.

Are pets allowed at the property?

Yes, pets are allowed at the property with a fee of EUR 80 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of EUR 250 per vehicle (one-way, maximum occupancy 6). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms may also be wheelchair accessible.

Where is the property located in relation to key landmarks?

The property is located in Sóller, a 2-minute drive from Port de Sóller Marina and 14 minutes from sa Caleta. It is approximately 9.5 mi (15.3 km) from Cala Deia and 11 mi (17.7 km) from Son Marriog.

Does the property have a swimming pool?

Yes, the property features 3 outdoor swimming pools, including a heated pool. The seasonal pool is open from March to November.

What are the policies for guests staying with children?

Children are welcome at the property. Up to 2 children aged 3 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs, but specific details about availability and associated costs are not provided. It is recommended to contact the property in advance to confirm these details.

Jumeirah Mallorca Hotel in Port de Sóller

Average nightly price at Jumeirah Mallorca by month, last 12 months (USD)
Month	Average price
February	US$687
March	US$435
April	US$697
May	US$1,009
June	US$1,213
July	US$1,393
August	US$1,332
September	US$1,229
October	US$815
November	US$525
December	US$652

What guests think

Across recent reviews, Jumeirah Mallorca stands out for breathtaking cliffside views, welcoming staff, and a relaxing ambience, though some guests note service inconsistencies, bees at outdoor breakfasts, and occasional dining disappointments such as lackluster tasting or barbecue nights.

Many highlight the spa, on-site restaurants, and the Sunset Lounge as standout features. Getting around can be awkward for some, with limited shuttle availability on certain days and navigation through multiple lifts slowing movement between areas. Rooms are spacious and comfortable with sweeping sea views, though some report upgrade or allocation frustrations and an uncomfortable extra bed. Expect a luxurious stay with superb views and amenity-rich comfort, with logistics that sometimes require extra planning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and on-site dining are standout features, with the Sunset Lounge and infinity pool bar noted; the hillside resort offers a shuttle to the port, though frequency and navigation via multiple lifts can be inconvenient.

Related guest reviews

10

Stephen

2 Oct 2024

·

Stayed 2 nights

Awesome place to stay with very nice staff and super nice amenities. Also a very picturesque view from all over the hotel.

10

Rupal

6 Aug 2023

·

Stayed 2 nights

We booked a last minute weekend to Jumeirah Port Soller Hotel and Spa for my husbands birthday. The holiday was absolutely amazing and surpassed all expectations. We wondered if being a Jumeirah hotel the service would be like that received in Dubai, exceptional. I have to say we were not disappointed. The service by every single person on the team was excellent. They were all so attentive. If I could name each and every one of the I would. ROOM: Very spacious, beautiful decor and unbelievable views. There is no such thing as a bad view from anywhere in this hotel. SPA: Exceptional is the only word I can use. The views from the hydropool were out of this world and there were so many rooms in the spa area. You did not need to have a massage to be able to enjoy it. RESTAURANTS: Breakfast was excellent and once again service exceptional, The dining experience was beyond brilliant, the food amazing and so well thought out. If you are looking to eat dinner at the hotel, half board was good value, the restaurants are not cheap but the food quality is great. Sunset lounge, we did not have time to visit other than pipping in to see the venue. Stunning for evening drinks or a meal. SHUTTLE SERVICE: There is a service that runs from the hotel directly to the port through out the day. Thank you to every member of the Jumeirah Port Soller Team for making our staying exceptional and delivering beyond expectations.

8

Jamie

19 Jul 2025

·

Stayed 7 nights

The hotel has stunning views and the property is amazing. The service is meh but that is the same across Europe where nobody is in a hurry to do anything. The staff were friendly but they didn’t go out of their way to help you get from the hotel to the port etc. this is the biggest complaint. The hotel sits 1.7kms up a very steep hill from the port. Lack of shuttles and help getting rides was awful. I’d never go back. Dripping sweat everyday time we had to walk down or up. If you go rent a car or scooter. Cause it ruined the stay.

10

Matt

9 Sept 2023

·

Stayed 2 nights

The design of the facilities, location of the property and quality of service are all exceptional. The nicest experience I’ve ever had.

10

Rebecca

21 Mar 2025

·

Stayed 3 nights

It's a lovely hotel, very high on the hill- so don't go if you want to be able to easily walk to town! Otherwise the hill means great views and the service - especially at the infinity pool bar- was excellent

8

Salem

9 Aug 2023

·

Stayed 4 nights

The hotel is great but to reach your room, you need to ride 3 different lifts

10

Dillon

14 Sept 2023

·

Stayed 3 nights

Travelled from Canada from our honeymoon and had a great experience! Property location and views are stunning, but a little ways from the beach in the Port. Service and facilities are wonderful, but expensive compared to the other top resorts we stayed at on the island. Even saying that, really enjoyed our stay and would absolutely return.

10

Amandeep

22 Apr 2025

·

Stayed 4 nights

Very beautiful hotel with amazing restaurants and spa

6

Asma

19 May 2025

·

Stayed 5 nights

The hotel was nice and the staff were friendly and accommodating and made sure that we had the right sleeping arrangements for our baby, however having stayed at other Jumeirah hotels the facilities in general were not great. There was no baby pool, there was no where to walk with a pram and getting to the room required three different lifts. The hotel is small and there is not much to do with young children. Breakfast was average a la carte, like in most hotels, but not the Jumeirah UAE standard which we were looking forward to. I would like to add that the restaurant staff were friendly and room service was helpful, however the options available as standard were limited. We ended up having by to go home early and shortening our stay and Expedia and the hotel were both helpful to accommodate.

10

James

27 Jul 2024

·

Stayed 6 nights

Concierge not 5 star category Food on barbecue night Not great. Spa incredible Property for sure 10 out of 10. 👍

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Cleanliness

Not enough information in reviews.

Related guest reviews

10

Mark

21 Jun 2025

·

Stayed 2 nights

A wonderful place .. the staff are great and friendly attending any wish you may have. We stayed at a junior suite with a balcony sea view which was serene. the hotel is well maintained and has great restaurants onsite. highly recommend for a romantic getaway.

10

Jung

7 Jul 2025

·

Stayed 2 nights

When we first entered the hotel, we were amazed by the breathtaking ocean view, and we were touched again by the kindness of the staff who helped us with check-in. It was quite hot when we visited, but we were grateful to be offered cold towels and refreshing drinks. I still remember the warm smile of the friendly staff member who handed them to us. The Michelin-starred restaurant was outstanding, and the complimentary breakfast was also exceptional. The view, service, food, and cleanliness of the hotel—everything was perfect. It was truly the best hotel and will remain a happy and wonderful memory for a long time. If I get the chance, I would love to go back again

Was this helpful?

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Rooms

Rooms are spacious and comfortable with sweeping sea views, though some report upgrade or allocation frustrations and an uncomfortable extra bed.

Related guest reviews

10

Patrick Petrus

25 Jul 2023

·

Stayed 3 nights

Perfect hotel, fantastisch uitzicht en geweldige kamers

Translate

8

Monica

4 Jul 2024

·

Stayed 3 nights

Got an upgrade.

10

Rupal

6 Aug 2023

·

Stayed 2 nights

We booked a last minute weekend to Jumeirah Port Soller Hotel and Spa for my husbands birthday. The holiday was absolutely amazing and surpassed all expectations. We wondered if being a Jumeirah hotel the service would be like that received in Dubai, exceptional. I have to say we were not disappointed. The service by every single person on the team was excellent. They were all so attentive. If I could name each and every one of the I would. ROOM: Very spacious, beautiful decor and unbelievable views. There is no such thing as a bad view from anywhere in this hotel. SPA: Exceptional is the only word I can use. The views from the hydropool were out of this world and there were so many rooms in the spa area. You did not need to have a massage to be able to enjoy it. RESTAURANTS: Breakfast was excellent and once again service exceptional, The dining experience was beyond brilliant, the food amazing and so well thought out. If you are looking to eat dinner at the hotel, half board was good value, the restaurants are not cheap but the food quality is great. Sunset lounge, we did not have time to visit other than pipping in to see the venue. Stunning for evening drinks or a meal. SHUTTLE SERVICE: There is a service that runs from the hotel directly to the port through out the day. Thank you to every member of the Jumeirah Port Soller Team for making our staying exceptional and delivering beyond expectations.

10

Christopher

22 Jan 2025

·

Stayed 3 nights

Exceptional services. Gorgeous view. Beautiful and spacious room. We like it so much that we never left the property.

8

Richard

17 Oct 2023

·

Stayed 4 nights

In regards to the hotel, staff, food, service. Its exceptional! I am however disappointed by the room, its not what I booked or expected...

10

nicholas

7 May 2025

·

Stayed 2 nights

Fabulous service and very comfortable rooms. Wonderful okace

4

serdar

24 Aug 2025

·

Stayed 4 nights

All staff were very inexperienced, there is only one person on concierge desk. It was not like Jumeirah hotel... Moreover third bed in our room were sooooo uncomfortable

10

Mark

21 Jun 2025

·

Stayed 2 nights

A wonderful place .. the staff are great and friendly attending any wish you may have. We stayed at a junior suite with a balcony sea view which was serene. the hotel is well maintained and has great restaurants onsite. highly recommend for a romantic getaway.

10

jeff

6 May 2025

·

Stayed 2 nights

Omg!!! this is a five star hotel Michelin star restaurant so amazing literally the best hotel view from our balcony over the Mediterranean Sea sunset. Every night from our room was amazing. The best spaghetti Bolognese you have ever had love this place.

8

Abdulaziz

29 Aug 2024

·

Stayed 5 nights

Although I was Gold , I was not given an upgrade, however Gor the upgrade to seaview I had to pay 400 euro/day

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Service

Staff are widely praised as warm, attentive, and proactive, including concierge and e-butler support; several reviews cite inexperience, slow or unhelpful responses, and occasional issues at check-in or by the pool.

Related guest reviews

10

Monika

1 Nov 2025

·

Stayed 4 nights

Loved our stay! The room, view, breakfast and staff were all top notch.

10

Scott

24 Mar 2025

·

Stayed 3 nights

Simply outstanding, the staff go above and beyond to ensure you have the time of your life. Faultless

6

Scott Lyons

27 Aug 2025

·

Stayed 7 nights

Beautiful area, nice hotel and good for kids but not worth the price. Not like other jumeriah properties in Dubai. Staff friendly but very young and not experienced. Needs stronger management and leadership during busy periods.

10

Sundeep

7 Oct 2025

·

Stayed 4 nights

Loved everything - sunset lounge is incredible and so is the concierge

4

serdar

24 Aug 2025

·

Stayed 4 nights

All staff were very inexperienced, there is only one person on concierge desk. It was not like Jumeirah hotel... Moreover third bed in our room were sooooo uncomfortable

10

Chi lin

21 Mar 2025

·

Stayed 3 nights

This is the best hotel that I’ve stayed in! The staffs were all friendly and helpful. Especially the e-butler service, he/she gave clear and prompt

6

Nicolas

8 Jun 2025

·

Stayed 7 nights

Perfect stay - my wife and me had a pleasant time, except for the many US-people who are ruining the European behavior of „tipping“… Also some arrogant pool-boy is around that is not very happy in what he is asked…

10

Denis

30 Sept 2025

·

Stayed 6 nights

This venue is spectacular. It is beautifully located with a magnificent view of the Serra de Tramuntana. The shuttle servie to Port Soller was very convenient. The Hotel staff was extremely professional. Would highly recommend this hotel.

8

Oliver

10 Aug 2023

·

Stayed 3 nights

Everybody went out of their way to ensure our stay was wonderful. Other than an issue at check in that should have been trivial (and no update later)…everybody else deserves special recognition. Thank you for a wonderful stay — we can’t wait to come back.

10

James

27 Jul 2024

·

Stayed 6 nights

Concierge not 5 star category Food on barbecue night Not great. Spa incredible Property for sure 10 out of 10. 👍

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Location

Spectacular cliffside setting with panoramic sea and mountain views; high above Port de Sóller, walking is steep and shuttle usefulness varies by stay.

Related guest reviews

8

Jamie

19 Jul 2025

·

Stayed 7 nights

The hotel has stunning views and the property is amazing. The service is meh but that is the same across Europe where nobody is in a hurry to do anything. The staff were friendly but they didn’t go out of their way to help you get from the hotel to the port etc. this is the biggest complaint. The hotel sits 1.7kms up a very steep hill from the port. Lack of shuttles and help getting rides was awful. I’d never go back. Dripping sweat everyday time we had to walk down or up. If you go rent a car or scooter. Cause it ruined the stay.

10

Mario

26 Oct 2025

·

Stayed 2 nights

Perfect stay. Wonderful views, great location, and many facilities, with excellent staff.

10

Suzanne

30 Sept 2025

·

Stayed 2 nights

Hotel and views were beautiful. Shuttle to Solle. Loved this property and can’t wait to return

10

abdulla

10 Aug 2023

·

Stayed 9 nights

Amazing stay. Amazing views.

10

Benoit

18 Jun 2024

·

Stayed 3 nights

Un vrai 5 étoiles! Spectaculaire rien de moins.

Translate

10

Jung

7 Jul 2025

·

Stayed 2 nights

When we first entered the hotel, we were amazed by the breathtaking ocean view, and we were touched again by the kindness of the staff who helped us with check-in. It was quite hot when we visited, but we were grateful to be offered cold towels and refreshing drinks. I still remember the warm smile of the friendly staff member who handed them to us. The Michelin-starred restaurant was outstanding, and the complimentary breakfast was also exceptional. The view, service, food, and cleanliness of the hotel—everything was perfect. It was truly the best hotel and will remain a happy and wonderful memory for a long time. If I get the chance, I would love to go back again

10

Rebecca

21 Mar 2025

·

Stayed 3 nights

It's a lovely hotel, very high on the hill- so don't go if you want to be able to easily walk to town! Otherwise the hill means great views and the service - especially at the infinity pool bar- was excellent

10

Kevin

9 Jun 2023

·

Stayed 6 nights

Fantastic location. Couldn't ask for anything better and having breakfast each morning overlooking the sea and port was a wonderful start to the day.

10

Dillon

14 Sept 2023

·

Stayed 3 nights

Travelled from Canada from our honeymoon and had a great experience! Property location and views are stunning, but a little ways from the beach in the Port. Service and facilities are wonderful, but expensive compared to the other top resorts we stayed at on the island. Even saying that, really enjoyed our stay and would absolutely return.

10

Denis

30 Sept 2025

·

Stayed 6 nights

This venue is spectacular. It is beautifully located with a magnificent view of the Serra de Tramuntana. The shuttle servie to Port Soller was very convenient. The Hotel staff was extremely professional. Would highly recommend this hotel.

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Dining

Breakfast and restaurants receive strong praise, including a Michelin-starred venue and the Sunset Lounge; negatives include bees disturbing outdoor meals, a few underwhelming dinners, and high prices for some.

Related guest reviews

10

Rupal

6 Aug 2023

·

Stayed 2 nights

We booked a last minute weekend to Jumeirah Port Soller Hotel and Spa for my husbands birthday. The holiday was absolutely amazing and surpassed all expectations. We wondered if being a Jumeirah hotel the service would be like that received in Dubai, exceptional. I have to say we were not disappointed. The service by every single person on the team was excellent. They were all so attentive. If I could name each and every one of the I would. ROOM: Very spacious, beautiful decor and unbelievable views. There is no such thing as a bad view from anywhere in this hotel. SPA: Exceptional is the only word I can use. The views from the hydropool were out of this world and there were so many rooms in the spa area. You did not need to have a massage to be able to enjoy it. RESTAURANTS: Breakfast was excellent and once again service exceptional, The dining experience was beyond brilliant, the food amazing and so well thought out. If you are looking to eat dinner at the hotel, half board was good value, the restaurants are not cheap but the food quality is great. Sunset lounge, we did not have time to visit other than pipping in to see the venue. Stunning for evening drinks or a meal. SHUTTLE SERVICE: There is a service that runs from the hotel directly to the port through out the day. Thank you to every member of the Jumeirah Port Soller Team for making our staying exceptional and delivering beyond expectations.

10

Calliope

8 Jun 2024

·

Stayed 4 nights

I recently stayed at Jumeirah Soller Mallorca and had a delightful experience. This upscale hotel exudes an understated elegance, avoiding any hint of stuffiness. Its modern, clean, minimalist design creates a calming atmosphere perfect for relaxation. The resort offers several dining options, though I would have appreciated at least one more casual restaurant with a greater variety of sandwiches and wraps. Overall, it's an ideal retreat for those seeking a serene and sophisticated getaway.

10

Shabnam

24 Sept 2025

·

Stayed 3 nights

Beautiful report , excellent and helpful staff . The only problem we had were the number of bees that frequently gathered around our breakfast table, disturbed our peace and interrupted us making us having to leave the table.

10

Jung

7 Jul 2025

·

Stayed 2 nights

When we first entered the hotel, we were amazed by the breathtaking ocean view, and we were touched again by the kindness of the staff who helped us with check-in. It was quite hot when we visited, but we were grateful to be offered cold towels and refreshing drinks. I still remember the warm smile of the friendly staff member who handed them to us. The Michelin-starred restaurant was outstanding, and the complimentary breakfast was also exceptional. The view, service, food, and cleanliness of the hotel—everything was perfect. It was truly the best hotel and will remain a happy and wonderful memory for a long time. If I get the chance, I would love to go back again

10

Allan

11 Sept 2023

·

Stayed 6 nights

Well trained, agreeable staff. Good service. Excellent food in all the restaurants. Wi-Fi wasn’t great at times.

10

jeff

6 May 2025

·

Stayed 2 nights

Omg!!! this is a five star hotel Michelin star restaurant so amazing literally the best hotel view from our balcony over the Mediterranean Sea sunset. Every night from our room was amazing. The best spaghetti Bolognese you have ever had love this place.

10

Kevin

9 Jun 2023

·

Stayed 6 nights

Fantastic location. Couldn't ask for anything better and having breakfast each morning overlooking the sea and port was a wonderful start to the day.

10

Dillon

14 Sept 2023

·

Stayed 3 nights

Travelled from Canada from our honeymoon and had a great experience! Property location and views are stunning, but a little ways from the beach in the Port. Service and facilities are wonderful, but expensive compared to the other top resorts we stayed at on the island. Even saying that, really enjoyed our stay and would absolutely return.

8

Megan

28 Sept 2025

·

Stayed 3 nights

What stuck out to me at this hotel is the beautiful sunset views. If you eat at breakfast or lunch at their restaurant beware of the bees that will attack you. I think the staff should let you know about that before seating you as its a well known issue. The tasting menu restaurant food was not good. It was beautiful and the woman explaining everything was awesome but the food did not have flavor.

10

James

27 Jul 2024

·

Stayed 6 nights

Concierge not 5 star category Food on barbecue night Not great. Spa incredible Property for sure 10 out of 10. 👍

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Jumeirah Mallorca

Prices for Jumeirah Mallorca

Monthly average prices

About this property

Location

Room options

Family Suite, 2 Bedrooms, Sea View

Junior Suite, Sea View (Mediterranean)

Premium Room, Mountain View (Tramuntana)

Suite, Terrace (Observatory)

Villa, Private Pool (Mar Blau)

Deluxe Room, Sea View (Mediterranean)

Suite, 2 Bedrooms (Observatory)

Junior Suite, Terrace, Sea View (Grand Terrace)

Deluxe Room, Mountain View (Tramuntana)

Premium Room, Sea View (Mediterranean)

Family Suite, Sea View (Grand Terrace)

Junior Suite (Port Soller View)

Suite, 2 Bedrooms (Lighthouse)

Suite, Terrace (Lighthouse)

Superior Room, Mountain View (Tramuntana)

Guest reviews of Jumeirah Mallorca

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Jumeirah Mallorca

Business details