Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

L'hotel è posizionato benissimo sul lungo mare.In un magnifico palazzo storico. Hanno molto personale gentile che si prende cura di te.La colazione è buona e varia. Il letto è comodo.Note negative: l'edificio avrebbe bisogno di un restauro poiché ad esempio la tappezzeria è vecchia andrebbe tolta o sostituita e le finestre lasciano passare il continuo strombazzare dei clacson.

Old classic and rich decor from old heritage. Very spacious rooms. Nice staff and good breakfast on the roof.

Atmospheric Golden Age property with proximity to train station. Good rooftop Turkish restaurant also.serves wine with views. Breakfast included. Friendly staff. Good location and Uber available. Sea view from room. Nearby synogogue and walkable to Roman sites.

Die Aussicht von der Dachterrasse, wo es das Frühstück gibt, ist grandios

First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.

Excellent location and historical. Beautiful gardens

The roof top The location Hospitality

The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.

The View from Rooftop is incredible

Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.

L'hotel è posizionato benissimo sul lungo mare.In un magnifico palazzo storico. Hanno molto personale gentile che si prende cura di te.La colazione è buona e varia. Il letto è comodo.Note negative: l'edificio avrebbe bisogno di un restauro poiché ad esempio la tappezzeria è vecchia andrebbe tolta o sostituita e le finestre lasciano passare il continuo strombazzare dei clacson.

Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.

Cet hotel un peu désuet, propre et sympathique service impeccable...

El hotel esta muy viejo, sucio, el mobiliario hace falta una remocion entera y la carpinteria de ventanas y puertas esta muy deteriorada. No aconsejo a nadie ir a ese hotel.

First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.

Staff is uniquely helpful and pleasant, buildind is old but tried to improve somewhat. As a whole it was nise based on cast.

I stayed 2 nights end of March 2022 and it was fairly horrible. - do not expect the hotel to be as per western standards. Even for Egyptian standards, it was fairly bad - the staff speaks a terrible English for most of them. The man at the reception at night was horribly rude!! - super cold. No heating in the rooms. I had diner at the restaurant. There was rain outside. It was 11°C, with wind blowing through the windows (they do not close completely as it's a roof top). I asked for a heater (gas-heating stove) and even when turning it to maximum, it was still cold. A staff member came to turn it down because I was "using too much gas"... it's not McDonald! You run a 4-star hotel! And my pizza was frozen. I wrote a complain about the cold at the hotel when I left and 2 days later, someone contacted me per Whatsapp! to complain that I complained! - the hotel has probably never been renovated. I assume it was a nice place 100 years ago but today (and the hall still looks nice), it's completely ran down. There's a gap between the window and the window frame in the room. They simply stapled some piece of cloth... how does it stop the wind and rain? (see picture attached) - the hotel is central, can be noisy at night, in a very secure location. Options for diner all around. - Covid measures are yet to be enforced... - the room was quite clean as per local standards - you find 2 small bottle of water in the room when you arrive. One of mine was open.

Fantastiskt vänlig och professionell personal och fin service. Rent och välstädat. Sköna sängar och vårt rum var tyst och vackert. Frukosten utmärkt. Kan inte se hur det skulle kunna bli bättre. En juvel i sitt sammanhang.

Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.

Great location, friendly staff, nice food, need renovations and mentinance,

L'hotel è posizionato benissimo sul lungo mare.In un magnifico palazzo storico. Hanno molto personale gentile che si prende cura di te.La colazione è buona e varia. Il letto è comodo.Note negative: l'edificio avrebbe bisogno di un restauro poiché ad esempio la tappezzeria è vecchia andrebbe tolta o sostituita e le finestre lasciano passare il continuo strombazzare dei clacson.

Old classic and rich decor from old heritage. Very spacious rooms. Nice staff and good breakfast on the roof.

Everything was great about the room, however the shower didn’t have hot water.

I was offered 1 of two options too Wise, one was smelly and the other one was in the the second floor. I requested a higher floor for the view, and I was almost ignored. No one tried to give me an update even after they promised to check the availability and let me know. I had to ask every morning and I was told no.

Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd

First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.

Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,

Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.

The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.

Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.

Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!

Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.

I was offered 1 of two options too Wise, one was smelly and the other one was in the the second floor. I requested a higher floor for the view, and I was almost ignored. No one tried to give me an update even after they promised to check the availability and let me know. I had to ask every morning and I was told no.

This is my second time at the hotel!! I must say that the staff, the property, and the location are outstanding!!! I will definitely book it again!

All good, Manger Adel, Christina and all the staff were great.

Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,

I stayed 2 nights end of March 2022 and it was fairly horrible. - do not expect the hotel to be as per western standards. Even for Egyptian standards, it was fairly bad - the staff speaks a terrible English for most of them. The man at the reception at night was horribly rude!! - super cold. No heating in the rooms. I had diner at the restaurant. There was rain outside. It was 11°C, with wind blowing through the windows (they do not close completely as it's a roof top). I asked for a heater (gas-heating stove) and even when turning it to maximum, it was still cold. A staff member came to turn it down because I was "using too much gas"... it's not McDonald! You run a 4-star hotel! And my pizza was frozen. I wrote a complain about the cold at the hotel when I left and 2 days later, someone contacted me per Whatsapp! to complain that I complained! - the hotel has probably never been renovated. I assume it was a nice place 100 years ago but today (and the hall still looks nice), it's completely ran down. There's a gap between the window and the window frame in the room. They simply stapled some piece of cloth... how does it stop the wind and rain? (see picture attached) - the hotel is central, can be noisy at night, in a very secure location. Options for diner all around. - Covid measures are yet to be enforced... - the room was quite clean as per local standards - you find 2 small bottle of water in the room when you arrive. One of mine was open.

Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep, Would I go back??? NEVER, On the plus side waiters and cleaners work hard .

The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.

The staff are very off hand and the lady in reception is unhelpful. Communication via the app was not answered

Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!

Atmospheric Golden Age property with proximity to train station. Good rooftop Turkish restaurant also.serves wine with views. Breakfast included. Friendly staff. Good location and Uber available. Sea view from room. Nearby synogogue and walkable to Roman sites.

Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd

Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,

Excellent location and historical. Beautiful gardens

I stayed 2 nights end of March 2022 and it was fairly horrible. - do not expect the hotel to be as per western standards. Even for Egyptian standards, it was fairly bad - the staff speaks a terrible English for most of them. The man at the reception at night was horribly rude!! - super cold. No heating in the rooms. I had diner at the restaurant. There was rain outside. It was 11°C, with wind blowing through the windows (they do not close completely as it's a roof top). I asked for a heater (gas-heating stove) and even when turning it to maximum, it was still cold. A staff member came to turn it down because I was "using too much gas"... it's not McDonald! You run a 4-star hotel! And my pizza was frozen. I wrote a complain about the cold at the hotel when I left and 2 days later, someone contacted me per Whatsapp! to complain that I complained! - the hotel has probably never been renovated. I assume it was a nice place 100 years ago but today (and the hall still looks nice), it's completely ran down. There's a gap between the window and the window frame in the room. They simply stapled some piece of cloth... how does it stop the wind and rain? (see picture attached) - the hotel is central, can be noisy at night, in a very secure location. Options for diner all around. - Covid measures are yet to be enforced... - the room was quite clean as per local standards - you find 2 small bottle of water in the room when you arrive. One of mine was open.

Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep, Would I go back??? NEVER, On the plus side waiters and cleaners work hard .

Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.

Great location, friendly staff, nice food, need renovations and mentinance,

Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.

Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.

Old classic and rich decor from old heritage. Very spacious rooms. Nice staff and good breakfast on the roof.

Atmospheric Golden Age property with proximity to train station. Good rooftop Turkish restaurant also.serves wine with views. Breakfast included. Friendly staff. Good location and Uber available. Sea view from room. Nearby synogogue and walkable to Roman sites.

Die Aussicht von der Dachterrasse, wo es das Frühstück gibt, ist grandios

Be for-warned, if you are a light sleeper and have a ocean view room on the main street, the HORNS, horns, beeping from cars, mini buses, motorcycles is just insane and loud, it just never stops. GREAT staff and very helpful. The staff made my 3 night stay, they were wonderful. My flight arrived early from Saudi Aribia and they allowed me access to my room extra early ..... THANK YOU. The light dinner they refer to are just small finger food items. not very good. Great refrigerator, Good Wifi. Wonderful old world charm including the elevator. Again wonderful staff ....THANK YOU. I would return,

I stayed 2 nights end of March 2022 and it was fairly horrible. - do not expect the hotel to be as per western standards. Even for Egyptian standards, it was fairly bad - the staff speaks a terrible English for most of them. The man at the reception at night was horribly rude!! - super cold. No heating in the rooms. I had diner at the restaurant. There was rain outside. It was 11°C, with wind blowing through the windows (they do not close completely as it's a roof top). I asked for a heater (gas-heating stove) and even when turning it to maximum, it was still cold. A staff member came to turn it down because I was "using too much gas"... it's not McDonald! You run a 4-star hotel! And my pizza was frozen. I wrote a complain about the cold at the hotel when I left and 2 days later, someone contacted me per Whatsapp! to complain that I complained! - the hotel has probably never been renovated. I assume it was a nice place 100 years ago but today (and the hall still looks nice), it's completely ran down. There's a gap between the window and the window frame in the room. They simply stapled some piece of cloth... how does it stop the wind and rain? (see picture attached) - the hotel is central, can be noisy at night, in a very secure location. Options for diner all around. - Covid measures are yet to be enforced... - the room was quite clean as per local standards - you find 2 small bottle of water in the room when you arrive. One of mine was open.

Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep, Would I go back??? NEVER, On the plus side waiters and cleaners work hard .

Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.

The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.

Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.