Hotel Shawandha Costa Rica

could have been better

Unfortunately, we were seduced by the beautiful pictures on the net, which must be a „little older “. Our bungalow did not correspond to the description - so the windows had no panes, but only nets. With it you can live well in the jungle, after all you can follow the outside noises perfectly. But the nets were badly damaged. The mattresses were through and under the sheets you should also better not look. When a heavy rain fell, the power initially went out for a long time - even if you are surprised that there is no generator or the garden apparently not well kept in a hotel of this category, also okay. However, we had to find that a huge tree in the parking lot had fallen on several cars and motorcycle rental cars. Our car was also affected-total damage. Not to imagine if we had arrived at the hotel a few minutes later. No one can do anything for that, but for the subsequent handling. We were virtually expelled from the hotel. Communication with police, car rental etc. were not possible. However, the promise to reimburse our accommodation costs - we had just moved into the room - was not respected in retrospect: Expedia as our travel portal referred to the rejection by the hotel. The Shawandha Lodge, in turn, referred to the cancellation policy. Multiple emails and phone calls with employees of the facility could not solve the issue.

Shawandha Ecolodge had incredibly kind and helpful staff. The bungalow was charming and comfortable. The food at the restaurant was tasty and plentiful. The only thing that made my stay less than ideal was the construction 2 bungalows away from me. I understand there’s no truly great time to do construction, but having saws and hammering begin at 8 am and not stop until after 5 pm made it impossible to sleep in or get rest during the daytime, and for me that was kind of a big deal. I was forced to leave the property in order to have quiet. Otherwise this was a fabulous place to stay.

Cabins arranged in well landscaped area which gave privacy. Staff was friendly and helpful. Rooms were clean, well stocked with modern decor and beds were very comfortable.

great stay, only exception WIFI! Not the best!