Name: Holiday Inn Southend by IHG
Address: 77 Eastwoodbury Crescent, Southend-on-Sea, Essex (grevskap), GB
Price range: 66 US$–234 US$ per night
Rating: 8.63

Vad gäster tycker

På Holiday Inn Southend by IHG framhäver resenärer ett bekvämt läge nära Southend Airport och tågstationen, rena och bekväma rum som förvånansvärt är tysta, och en genomgående vänlig personal. Många uppskattar också utsikten över landningsbanan från takrestaurangen.

Vanliga klagomål inkluderar extra avgifter för parkering på plats och husdjursvistelse. Frukost och middag är generellt sett populära, men servicen kan vara långsam eller kaotisk under högtrafik, och restaurangen har vid enstaka tillfällen varit stängd. Även om renligheten är hög i allmänhet, rapporterar gäster ibland underhålls- eller städfel samt sporadisk ljud från närliggande rum eller festlokaler. Överlag kan du förvänta dig en praktisk och bekväm flygplatsvistelse med vissa avgifter och serviceproblem under rusningstid.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Takrestaurangen/baren med utsikt över landningsbanan är en höjdpunkt. Det finns parkering på plats, men den kritiseras ofta för extra avgifter. Hotellet är husdjursvänligt, även om flera gäster anser att tillägget är högt.

Relaterade gästrecensioner

10

Anthony

1 jan. 2025

·

Stannade 1 natt

This was the second time I have stayed at this hotel. The hotel is pet friendly, which was why I booked it. I did feel that the surcharge of £30 was a bit high, but then you do get a comprehensive goody bag for your pet. The reception staff were fantastic once again, providing a silky smooth check in. My only gripe is the £10 parking fee. I feel that if you are staying at the hotel this should be wavered. Will definitely stay here again.

8

Ms TANA

28 juni 2025

·

Stannade 1 natt

The hotel is lovely. It’s great that it is dog friendly but the charge for the dog is too steep and there is nowhere to take the dog out. Staff were really good

8

adam

29 nov. 2025

·

Stannade 1 natt

Hotel was fine £15 for parking over night is a rip off

10

steven

19 juni 2025

·

Stannade 1 natt

A one night stay for us, before catching an early flight from Southend Airport, lovely attentive staff throughout the hotel. We dined in the restaurant which has great views over the airport, the food was equally great. A veey pleasurable but short stay.

8

Steve

26 nov. 2025

·

Stannade 1 natt

All staff across the whole hotel were friendly polite and professional, it gave a good vibe/feeling for my overall satisfaction of my stay. Parking charge is too high, I don’t see why a hotel guest has to pay £15.00

6

Colm

26 aug. 2025

·

Stannade 1 natt

Absolute piss take that you charge £10 For parking overnight as a guest!

10

Claire

13 okt. 2024

·

Stannade 1 natt

I was very impressed with the hotel and the staff and would definitely stay here again. It’s a shame there is an extra charge to park but it is as easy to do this with the reception staff. The customer service was great and the rooftop restaurant and bar was great with delicious food for both the lunch and breakfast menu. A real feel good factor. I’m sure we will be back

8

Nicola

12 juli 2025

·

Stannade 1 natt

Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.

10

Ellie

2 aug. 2023

·

Stannade 2 nätter

Place fine, but over charge for pets

8

Holly

16 feb. 2024

·

Stannade 1 natt

Great hotel, very clean and modern. Only issue was we was accidentally charged £70. After speaking to reception this was sorted out immediately and they apologised for the mistake. Rooftop bar is a lovely touch, especially as you can watch the planes coming in.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensioner beskriver ofta rummen och allmänna utrymmena som mycket rena eller fläckfria. Ett mindre antal rapporterar brister som smutsiga föremål, igensatta avlopp eller felaktiga spolningar, samt sporadiska missar från städningen.

Relaterade gästrecensioner

10

Lisa

14 dec. 2025

·

Stannade 1 natt

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

Paul

23 juli 2025

·

Stannade 3 nätter

The room was was mostly clean and tidy apart from some chewed gum found under the desk area. The staff we very helpful and nice. The Hotel was quiet and I liked the toiletries provided in the bathroom.

4

Malcolm

12 mars 2024

·

Stannade 3 nätter

From day 1 we had to report a fault with the toilet flush not flushing properly, it was still faulty on the day we left 2 days later. On the Monday morning the room was not serviced properly. Coffee cups left uncleaned and drinking cups not replaced and last but not least, there was a terrible smell of blocked drains in the toilet.

10

Adrian

4 okt. 2025

·

Stannade 1 natt

Room spotlessly clean and well equipped

10

Darren

13 mars 2023

·

Stannade 2 nätter

The hotel is modern and exceptionally clean and well maintained. The room was a good size with a large comfortable bed. The bathroom was spotless with all the toiletries and fluffy towels. The tea making equipment was laid out perfectly with good quality products. The reception staff were friendly and professional. They were very helpful and even provided a phone charger when we forgot to bring our own.

2

Paresh

30 apr. 2023

·

Stannade 1 natt

We reported a bath room sink which was not draining and when came back in the evening, maintenance had not repaired it as I was promised by reception staff ! Really annoying as the waste from the sink took a long time to clear. In addition hotel would not credit my IHG points saying that my stay had not been booked directly with IHG ??? Really I think this is totally wrong. How can customers be loyal

10

amanda

9 dec. 2025

·

Stannade 1 natt

Immaculately clean room, comfortble bed. Quiet position.

10

Vincent

25 sep. 2025

·

Stannade 1 natt

Another great experience all staff very warm n welcoming. Dinner service n offering was good standard. Good value. Comfortable stay. Cleanliness was let down by uncleaned TV remote and some areas of hotel need some maintenance i.e. damaged corner protection along corridor.

8

Nicola

12 juli 2025

·

Stannade 1 natt

Hotel, modern and clean. Our room had a dirty towel which was unfortunate as the rest of the room was clean. Aircon was good and room was quiet. I think its digusting that you have to pay to park, especially when you already are paying to stay in the hotel and the car park for the retail park next door is free for 4 hours.

10

Yvonne

9 nov. 2024

·

Stannade 1 natt

It was our second stay at The Holiday Inn Hotel in Southend and it was excellent. Easy check in, all staff were friendly and excellent service. The room was a very good size and was spotlessly clean, lovely bathroom with fabulous smelling toiletries. Everything you would need was in the room including a safe. The breakfast was excellent so much choice. Easy parking at the hotel cost £10.00 a night. I highly recommend this hotel.

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Rum

Rummen är rymliga, bekväma och väl ljudisolerade för ett flygplatshotell, med utsikt över landningsbanan tillgänglig. Vissa gäster nämner överdrivet varma rum, enkel inredning eller belysning, samt sporadisk ljud från baren eller närliggande rum.

Relaterade gästrecensioner

10

Lisa

14 dec. 2025

·

Stannade 1 natt

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

Joseph

2 juli 2025

·

Stannade 5 nätter

Premium rooms are huge, air conditioning amazing during this heat wave. Demudifies beautifully

10

richard

6 feb. 2025

·

Stannade 1 natt

Great food. Great staff Rooms too hot

10

Caroline

13 dec. 2025

·

Stannade 1 natt

Location is perfect for an early flight, the room was clean, comfortable and warm, the check in was simple and all the staff were friendly and welcoming.

10

Rory

2 juni 2025

·

Stannade 2 nätter

Right next to airport so good views.

8

Michael

13 juli 2025

·

Stannade 1 natt

Very poor lighting in the bathroom as nothing over the basin, impossible for shaving. Very plain dreary decor in bedroom combined with thin long window giving low natural light levels.

6

Gayna

1 nov. 2025

·

Stannade 1 natt

The bedroom was very comfortable and the bathroom was spotless. The breakfast choice was susbtantial and delicious. The staff were very helpful. However I was woken late at night by a dog barking in a room close to ours and again at 6.00 am and 7.30 in the morning .

10

Gordon

5 jan. 2023

·

Stannade 19 362 nätter

Very nice property overlooking airport, had suite room on 4th floor which was massive and very nice downside was very noisy from bar and restaurant above with foot prints and furniture being moved upto midnight and then at 5.30am onwards which put a dampener on the otherwise excellent hotel

10

Sarah

23 juli 2025

·

Stannade 1 natt

I stayed at the hotel with my two teenage daughters in a family room. It was really spacious, clean and quiet, even though we had the airport runway right outside our window. It was very reasonable and the staff and service was excellent. When we go back to Southend, we will definitely stay there again.

10

Keith

25 maj 2023

·

Stannade 4 nätter

The stay was very enjoyable. I like the hotel, which is a newish building. The proximity to the airport means it is not possible to open windows but relies on air conditioning. The controls could do with a bit more instructions. The staff were very helpful and welcoming.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beröms av många för att vara vänlig, välkomnande och hjälpsam. Däremot rapporterar gäster om inkonsekvent service i restaurangen/frukostmatsalen under högtrafik och några policy- eller kommunikationsproblem, inklusive ett krav på ID som ledde till en nekad incheckning.

Relaterade gästrecensioner

6

JOHN

6 juli 2023

·

Stannade 3 nätter

Slow restaurant service AND restaurant closed completely on one night. Not acceptable!

10

Steven

17 jan. 2025

·

Stannade 1 natt

I stay here for work on average once a month and the service and welcome is consistently high every time.

6

Yan

25 okt. 2023

·

Stannade 1 natt

Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.

10

Judith

25 aug. 2025

·

Stannade 2 nätter

Very well Maintained and well run hotel. Excellent customer service,professional and well presented staff who spent time with guests. Truly welcoming. Thank you

6

Ingrid

29 maj 2023

·

Stannade 2 nätter

Lovely room and great check-in staff. First day's breakfast service was chaotic, queued 15 minutes for a table at 9.15am, the buffet was sparse, no bread or pastries and fried eggs really hard, definitely not worth the money. When we commented about this on checking out the comment was "sorry about that, its because it's Bank Holiday"! Very expensive £290 fir 2 nights B&B with parking. Service and quality of food didn't warrant this price.

10

Benjamin

9 mars 2025

·

Stannade 1 natt

Excellent stay, very clean, comfortable room. Staff very friendly and helpful.

2

Matthew

8 juli 2025

·

Stannade 6 nätter

An other on reception totally destroyed our stay, the gentleman should not be in any kind of capacity customer facing roll. As for the manager the call back I was promised never came. Shame on yoo.

10

Gina

22 sep. 2024

·

Stannade 1 natt

"We had an exceptional one-night stay at the Holiday Inn Southend. The room was incredibly comfortable, and the reception team genuinely cared about our comfort, even giving us a courtesy call shortly after check-in to ensure everything was perfect. The views of the airport were breathtaking, especially during breakfast on the 5th floor – a truly unique experience. I can't wait to return! A big thank you to the Holiday Inn team for making our stay so memorable."

2

Paul

8 feb. 2025

·

Stannade 1 natt

Despite having paid in full for my stay, I was refused check-in on short notice due to an ID requirement that wasn't clearly communicated at the time of booking. To make matters worse, Hotel.com initially refused to refund me, only to later acknowledge that they were indeed in the wrong—which speaks volumes about the lack of transparency in this hotel's policies. The hotel staff, Anthony and Charles, insisted on scanning my ID using a photocopier, which serves no legitimate legal purpose and raises serious concerns about their data handling practices. The lack of clear policy regarding ID requirements for UK residents is unacceptable. Nowhere in the booking confirmation or Hotel.com’s "Check-in and special instructions" section does it indicate that ID is mandatory for all guests, only that the minimum check-in age is 18. This raises serious concerns—if I had lost my ID on the way to the hotel, would I have been turned away in the same abrupt and dismissive manner, despite having already paid in full? It seems that, without clear guidance, guests are left at the mercy of arbitrary enforcement of policies that should have been outlined beforehand. I was left searching for alternative accommodation at 12am midnight due to their refusal. This experience has completely shattered my confidence in Holiday Inn Southend and IHG hotels in general. If you value transparency, professionalism, and helpful service, I strongly recommend booking elsewhere.

10

David

20 nov. 2025

·

Stannade 2 nätter

Very friendly staff especially in the restaurant / bar. It was clear they were very busy however still ensured no one was kept waiting

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Läge

Utmärkt läge för Southend Airport och tågstation, med många som noterar att det är en enkel promenad. Trots närheten till landningsbanan tyckte flera gäster att det var lugnt.

Relaterade gästrecensioner

10

Caroline

13 dec. 2025

·

Stannade 1 natt

Location is perfect for an early flight, the room was clean, comfortable and warm, the check in was simple and all the staff were friendly and welcoming.

10

Chelsy

26 sep. 2024

·

Stannade 1 natt

Very convenient if you you are flying in and out of SEN airport

10

Claire

16 nov. 2025

·

Stannade 1 natt

Staff Supa friendly with efficient quick chk in. Rooms were spacious and immaculately clean. Being just 5min walk to the airport I’d definitely stay over again particularly for any early flights

10

Iretomiwa

1 okt. 2024

·

Stannade 2 nätter

Beautiful environmental, easy walk ro airport and the train station

10

Rachel

21 juli 2025

·

Stannade 3 nätter

In walking distance of Southend Airport train station

8

Sheree

28 sep. 2024

·

Stannade 1 natt

Perfect one night stay for early check in at Southend Airport. Very comfortable hotel and nice restaurant/bar area.

8

DANIELA

13 aug. 2025

·

Stannade 1 natt

good option really closed to the airport

8

Kathleen

19 juni 2024

·

Stannade 2 nätter

Ideal locality for train travel and walking distance to hotel.

10

Mick

19 dec. 2024

·

Stannade 1 natt

It is quite central for getting to Southend and surrounding areas. It's restaurant has a view directly over Southend Airport runways, which I thought was cool.

10

Attila

24 okt. 2025

·

Stannade 3 nätter

Despite the hotel being next to the airport, it's very quiet. Staff is very kind and helpful.

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Måltider

Frukosten och restaurangen på plats får ofta beröm och många njuter av utsikten över flygplatsen. Upplevelserna varierar under högtrafik, med rapporter om långa väntetider, brist på varor, enstaka kvalitetsbrister och att restaurangen var stängd en kväll.

Relaterade gästrecensioner

6

JOHN

6 juli 2023

·

Stannade 3 nätter

Slow restaurant service AND restaurant closed completely on one night. Not acceptable!

10

Lisa

14 dec. 2025

·

Stannade 1 natt

The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely

10

IAN

30 nov. 2025

·

Stannade 1 natt

Lovely room. Spacious and clean. Super checkin at midnight. Liked all the staff. Very nice breakfast room.

8

Diane

21 nov. 2025

·

Stannade 1 natt

Room was originally very cold but warmed up when turned off. Breakfast was extremely busy and food kept running low even though thstaff wer continually working.

6

Yan

25 okt. 2023

·

Stannade 1 natt

Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.

8

Vincent

30 juni 2025

·

Stannade 1 natt

Easy to locate hotel, better entrance direction signage is needed. Receptionist was very welcoming n warm. Room was comfortable. Would prefer walk in showers. Evening dinner at top floor overlooking airport side was impressive. Food was above average but not top chef cooking sadly.

6

Ingrid

29 maj 2023

·

Stannade 2 nätter

Lovely room and great check-in staff. First day's breakfast service was chaotic, queued 15 minutes for a table at 9.15am, the buffet was sparse, no bread or pastries and fried eggs really hard, definitely not worth the money. When we commented about this on checking out the comment was "sorry about that, its because it's Bank Holiday"! Very expensive £290 fir 2 nights B&B with parking. Service and quality of food didn't warrant this price.

10

steven

19 juni 2025

·

Stannade 1 natt

A one night stay for us, before catching an early flight from Southend Airport, lovely attentive staff throughout the hotel. We dined in the restaurant which has great views over the airport, the food was equally great. A veey pleasurable but short stay.

8

Sandra

29 maj 2025

·

Stannade 7 nätter

We stayed here before and have always been really happy. This time the food in the restaurant was doughy batter on fish for our fish and chips. We raised this with staff and was told they would speak to chef. We had to pay full price and no apology so didn't bother eating in restaurant again. The hotel is well placed, excellent rooms, lovely staff, just the one bad meal.

6

Tasneem

9 jan. 2024

·

Stannade 2 nätter

Great hotel. Vegetarian options for breakfast could do with an uplift. Had to specifically request vegetarian sausages which took a. While to arrive. They were dry when they did.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	81 US$
februari	86 US$
mars	91 US$
april	93 US$
maj	99 US$
juni	112 US$
juli	126 US$
augusti	125 US$
september	117 US$
oktober	108 US$
november	98 US$
december	93 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $229	21 $234	22 $100	23 $96	24 $129
25 $86	26 $108	27 $142	28 $98	29 $89	30 $83	31 $121

sö	må	ti	on	to	fr	lö
1 $66	2 $91	3 $110	4 $85	5 $83	6 $85	7 $120
8 $67	9 $83	10 $112	11 $101	12 $84	13 $85	14 $199
15 $66	16 $83	17 $114	18 $96	19 $89	20 $84	21 $124
22 $72	23 $84	24 $109	25 $84	26 $81	27 $85	28 $130
29 $67	30 $88

Holiday Inn Southend by IHG

Priser för Holiday Inn Southend by IHG

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Standardrum - 2 enkelsängar (Airport View)

Standardrum - 1 kingsize-säng (Airport View)

Standardrum - 1 dubbelsäng

Svit - 1 kingsize-säng (Airport View)

Standardrum - 1 kingsize-säng

Standardrum - 2 enkelsängar

Premium-rum - 1 kingsize-säng - tillgänglighetsanpassat

Premium-rum - 1 kingsize-säng - utsikt mot staden

Standardrum - 1 dubbelsäng med bäddsoffa

Standardrum

Premium-rum - 1 kingsize-säng (Airport View)

Standardrum - 1 dubbelsäng (Airport View)

Standardrum - 1 dubbelsäng - tillgänglighetsanpassat

Gästrecensioner för Holiday Inn Southend by IHG

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum