La Pasion hotel boutique
64 US$
/ noche
Promedio para octubre
Precios para La Pasion hotel boutique
Selecciona fechas para ver precios y disponibilidad
64 US$
/ noche
Promedio para octubre
Precios medios mensuales
En La Pasion hotel boutique, los precios por noche son de 36 US$ de media en el mes más barato (septiembre) y de 117 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 117 US$ |
| febrero | 95 US$ |
| marzo | 54 US$ |
| abril | 49 US$ |
| mayo | 43 US$ |
| junio | 38 US$ |
| julio | 39 US$ |
| agosto | 39 US$ |
| septiembre | 36 US$ |
| octubre | 64 US$ |
| noviembre | 72 US$ |
| diciembre | 106 US$ |
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F
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oct · 64 US$
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Más caro: enero (aprox. 117 US$)
Más barato: septiembre (aprox. 36 US$)
Acerca de esta propiedad
Con una terraza en la azotea y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!
Servicios
Con una terraza en la azotea y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Qué mejor forma de acabar el día que con una bebida en el bar junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 28 habitaciones con aire acondicionado y televisión LCD. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en La Pasion Hotel Boutique by Bunik, disfrutarás de una fantástica ubicación en el centro de Playa del Carmen, a solo 4 min a pie de Quinta Avenida y a 10 min de Playa principal de Playa del Carmen. Además, este hotel se encuentra a 1,1 km de Playa Playacar y a 1,1 km de Terminal marítima de Playa del Carmen.
Qué hay cerca
Calle 12(0.1 millas)
Riviera Gran Casino(0.1 millas)
Plaza central(0.1 millas)
Parroquia de Nuestra Señora del Carmen(0.1 millas)
3D Museum of Wonders(0.2 millas)
Mercado Playa del Carmen(0.2 millas)
Quinta Avenida(0.2 millas)
Chabad de Playa del Carmen(0.3 millas)
Museo Frida Kahlo(0.3 millas)
Centro comercial Calle Corazón(0.3 millas)
Playa del Carmen Lighthouse(0.3 millas)
Centro comercial Quinta Alegría(0.3 millas)
Playa principal de Playa del Carmen(0.5 millas)
Parque Los Fundadores(0.6 millas)
Escultura Portal Maya(0.6 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(22 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(34.8 millas)
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Ubicación
Calle 10 Nte , Esquina Avenida 20 Nte, Centro, Centro de la ciudad de Playa del Carmen, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Calle 12 (0.1 millas)
Riviera Gran Casino (0.1 millas)
Plaza central (0.1 millas)
Parroquia de Nuestra Señora del Carmen (0.1 millas)
3D Museum of Wonders (0.2 millas)
Mercado Playa del Carmen (0.2 millas)
Reseñas de los huéspedes sobre La Pasion hotel boutique
9.1
Genial
Basado en 1171 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
79%
Familia
5%
Grupo
9%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre el Hotel Boutique La Pasion Colonial By Bunik destacan su ubicación céntrica y tranquila, ideal para recorrer la zona a pie, así como su personal amable, con varias piscinas y un ambiente relajado y rústico que ofrece una buena relación calidad-precio, aunque problemas de mantenimiento recurrentes y servicios irregulares disminuyen la experiencia.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre el Hotel Boutique La Pasion Colonial By Bunik destacan su ubicación céntrica y tranquila, ideal para recorrer la zona a pie, así como su personal amable, con varias piscinas y un ambiente relajado y rústico que ofrece una buena relación calidad-precio, aunque problemas de mantenimiento recurrentes y servicios irregulares disminuyen la experiencia.
Muchos huéspedes elogian la limpieza de las habitaciones, la ayuda del personal de recepción y el ambiente tranquilo y arbolado. Entre los inconvenientes comunes se encuentran un ascensor fuera de servicio, jacuzzis que no funcionan, Wi‑Fi inestable y habitaciones anticuadas o pequeñas, con ruido ocasional procedente de la plaza. El desayuno en el restaurante adyacente recibe opiniones variadas, desde sabroso y conveniente hasta raciones limitadas o servicio lento. Se puede esperar una estancia encantadora y con una buena relación calidad-precio si se está dispuesto a aceptar algunas peculiaridades en el mantenimiento.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, incluyendo una en la azotea, y patios arbolados son lo más destacado. Sin embargo, las opiniones señalan repetidamente problemas de mantenimiento como el ascensor fuera de servicio, jacuzzis cerrados o vacíos, y un aparcamiento pequeño operado por el personal.
Reseñas de huéspedes relacionadas
10
Anna
16 sept 2025
·
Se alojó 1 noche
Muy bonito y tranquilo. Super centrico y las habitaciones espaciosas. Las 3 albercas estaban muy agusto
Muy bonito y tranquilo. Super centrico y las habitaciones espaciosas. Las 3 albercas estaban muy agusto
8
Vicki
20 mar 2025
·
Se alojó 1 noche
Pool are fabulous, staff is lovely and kept me feeling welcome and safe. Parking was a breeze.
Pool are fabulous, staff is lovely and kept me feeling welcome and safe. Parking was a breeze.
8
Fiona
22 abr 2025
·
Se alojó 4 noches
Lovely courtyard and rooftop pools. But the property needs maintenance. Elevator is out of service. Jacuzzis havent been operational in a while. Clean otherwise. 24 hr staff are very nice.
Lovely courtyard and rooftop pools. But the property needs maintenance. Elevator is out of service. Jacuzzis havent been operational in a while. Clean otherwise. 24 hr staff are very nice.
6
VERONICA
14 may 2025
·
Se alojó 2 noches
Very small parking space. They have no telephone service and the elevator does not work.
Very small parking space. They have no telephone service and the elevator does not work.
10
Mary
19 ene 2026
·
Se alojó 14 noches
The staff are friendly and always go out of their way to assist guests. The location of the hotel of the hotel is minutes from 5th ave, Walmart, Ado bus station. The rooms are clean, air conditioning works well and the balcony for the pool facing rooms are large and comfortable. Beautiful foliage around the two ground level pools. Roof pool has a nice view of playa.
The staff are friendly and always go out of their way to assist guests. The location of the hotel of the hotel is minutes from 5th ave, Walmart, Ado bus station. The rooms are clean, air conditioning works well and the balcony for the pool facing rooms are large and comfortable. Beautiful foliage around the two ground level pools. Roof pool has a nice view of playa.
8
Raymond Barry
31 mar 2025
·
Se alojó 7 noches
This is a beautiful property, very quiet and relaxing. Not very busy. The complaints I have are related to amenities and maintenance. The elevator and hot tubs don't work. They say they have laundry but that is 5 blocks away. Wifi is poor and sometimes hardly works. No coffee maker or microwave in the room. I would gladly pay more if these things were fixed.
This is a beautiful property, very quiet and relaxing. Not very busy. The complaints I have are related to amenities and maintenance. The elevator and hot tubs don't work. They say they have laundry but that is 5 blocks away. Wifi is poor and sometimes hardly works. No coffee maker or microwave in the room. I would gladly pay more if these things were fixed.
10
Jordi
26 abr 2025
·
Se alojó 5 noches
Great property. Only downside were the hot tubs were all empty, it would have made the experience perfect and would have made me stay a bit longer. Otherwise, great location and very clean and friendly staff. I would stay again
Great property. Only downside were the hot tubs were all empty, it would have made the experience perfect and would have made me stay a bit longer. Otherwise, great location and very clean and friendly staff. I would stay again
8
Deneen
11 abr 2025
·
Se alojó 4 noches
Hotel is Rustic, needs some major and minor repairs. Elevator was not working so plenty of stair exercise. 3 Pools were very nice 3 hot tubs not is service. We opted for the breakfast deal and it was good. Lots of food options very close to choose from. Staff very polite and helpful.
Hotel is Rustic, needs some major and minor repairs. Elevator was not working so plenty of stair exercise. 3 Pools were very nice 3 hot tubs not is service. We opted for the breakfast deal and it was good. Lots of food options very close to choose from. Staff very polite and helpful.
10
Jillian
14 nov 2025
·
Se alojó 1 noche
Total reprieve from the world. Staff was friendly and accommodating. Pool was chilly but refreshing. Loved the options of pools. This place has a comfort level of a well loved space. Nothing is shiny and new, but it is lovely and exactly the vibe we wanted. Bathroom is a bit tight with the shower so close to the toilet but it’s totally manageable. For the rate paid it is perfect and there is nearby shopping and gas stations and a Walmart. We felt safe and all was good.
Total reprieve from the world. Staff was friendly and accommodating. Pool was chilly but refreshing. Loved the options of pools. This place has a comfort level of a well loved space. Nothing is shiny and new, but it is lovely and exactly the vibe we wanted. Bathroom is a bit tight with the shower so close to the toilet but it’s totally manageable. For the rate paid it is perfect and there is nearby shopping and gas stations and a Walmart. We felt safe and all was good.
8
Luisa
24 mar 2025
·
Se alojó 4 noches
The hot tub and front elevator not working
The hot tub and front elevator not working
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes están generalmente limpias, y a menudo se elogia el servicio de limpieza. Algunos huéspedes informaron sobre ropa de cama manchada, tumbonas sucias u desgastadas en ocasiones y una sensación anticuada.
Reseñas de huéspedes relacionadas
6
Rannuo
30 abr 2025
·
Se alojó 5 noches
Great location, very close to Walmart and fifth avenue. But the room is small and noisy, can’t sleep without earbuds. Plus all the towels and sheets have stains and the room is super dark.
Great location, very close to Walmart and fifth avenue. But the room is small and noisy, can’t sleep without earbuds. Plus all the towels and sheets have stains and the room is super dark.
8
Camille
4 jun 2025
·
Se alojó 3 noches
Super hotel. L'emplacement est super. Proche du centre de playa del carmen. Beaucoup de plage et de petit commerce si vous avez besoin. Le personnel etait super , répondait à nos questions. La seule problématique était les produits qu'ils utilisent pour nettoyer les chambres. Le produit laisse une odeur très forte de toxique donc je vous recommande d'ouvrir les fenêtre et d'apporter quelque chose pour absorber l'odeur mais sinon c'était super propre et le lit super confortable et la piscine vraiment bien. Je recommande cet hotel🤗
Super hotel. L'emplacement est super. Proche du centre de playa del carmen. Beaucoup de plage et de petit commerce si vous avez besoin. Le personnel etait super , répondait à nos questions. La seule problématique était les produits qu'ils utilisent pour nettoyer les chambres. Le produit laisse une odeur très forte de toxique donc je vous recommande d'ouvrir les fenêtre et d'apporter quelque chose pour absorber l'odeur mais sinon c'était super propre et le lit super confortable et la piscine vraiment bien. Je recommande cet hotel🤗
10
Leonel
21 jul 2025
·
Se alojó 3 noches
Excellent place and also very clean.
Excellent place and also very clean.
6
Tawnya
8 may 2025
·
Se alojó 7 noches
Loved the room and the hotel environment. Bathroom was pretty dirty and hotel did not supply washcloths. Pool was missing some tiles and loungers were pretty grimy.
Loved the room and the hotel environment. Bathroom was pretty dirty and hotel did not supply washcloths. Pool was missing some tiles and loungers were pretty grimy.
10
Juan
30 ago 2024
·
Se alojó 1 noche
Hace años que visitó esta ciudad y siempre me alojo en La Pasión. Lo mejor que puedo destacar de este hotel es su personal, siempre atentos y amables. Las piscinas están siempre en excelente estado y se disfrutan mucho, es un hotel encantador que seguiré frecuentando siempre que pueda.
Hace años que visitó esta ciudad y siempre me alojo en La Pasión. Lo mejor que puedo destacar de este hotel es su personal, siempre atentos y amables. Las piscinas están siempre en excelente estado y se disfrutan mucho, es un hotel encantador que seguiré frecuentando siempre que pueda.
10
Mary
18 feb 2026
·
Se alojó 7 noches
The room was always spotless after cleaning. Staff left chocolate Hershey almond kisses on the bed. What a nice touch!!
The room was always spotless after cleaning. Staff left chocolate Hershey almond kisses on the bed. What a nice touch!!
10
Fatima
24 oct 2025
·
Se alojó 7 noches
Me gusto la ubicacion super centrica, encontramos de todo, el hotel muy bonito, limpio, con estacionamineto propio, el personal muy amable sin duda regresare. 10/10.
Me gusto la ubicacion super centrica, encontramos de todo, el hotel muy bonito, limpio, con estacionamineto propio, el personal muy amable sin duda regresare. 10/10.
10
Mary
21 may 2025
·
Se alojó 8 noches
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
8
ajita
27 may 2024
·
Se alojó 6 noches
I loved that the property is located centrally and very close to shopping at Walmart or Avenida Cinco. Good food choices everywhere around it. On Fridays thru Sunday at the Municipal Palacio is a market and sound stage show that is nice for those that dont want to be close to hustle and bustle on Avenida diez. Since I've been staying here year over year I do think its time for new mattresses as I believe they have reached its lifespan which leaves you achy but nothing the three pools can alleviate somewhat. Also, the shower drainage needs to be maintenance as you are standing in a pool of water as you shower. A good adult friendly place that I will still return to.
I loved that the property is located centrally and very close to shopping at Walmart or Avenida Cinco. Good food choices everywhere around it. On Fridays thru Sunday at the Municipal Palacio is a market and sound stage show that is nice for those that dont want to be close to hustle and bustle on Avenida diez. Since I've been staying here year over year I do think its time for new mattresses as I believe they have reached its lifespan which leaves you achy but nothing the three pools can alleviate somewhat. Also, the shower drainage needs to be maintenance as you are standing in a pool of water as you shower. A good adult friendly place that I will still return to.
10
donna
25 nov 2024
·
Se alojó 10 noches
Stayed 10 days at the hotel. Facilities are clean and staff very friendly. The bed was extremely comfortable and was always with hot water. The housekeeping staff were incredible. Highly recommend!
Stayed 10 days at the hotel. Facilities are clean and staff very friendly. The bed was extremely comfortable and was always with hot water. The housekeeping staff were incredible. Highly recommend!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son sencillas y a menudo compactas, con aire acondicionado potente y balcones en algunas; las camas varían desde muy cómodas hasta bastante firmes. El Wi‑Fi puede ser débil, el agua caliente puede agotarse y el ruido de la plaza afecta a algunas habitaciones.
Reseñas de huéspedes relacionadas
8
koichi
8 may 2025
·
Se alojó 4 noches
ベットが大きいため 荷物の置き場が狭い
ベットが大きいため 荷物の置き場が狭い
8
Jacob
9 jun 2025
·
Se alojó 1 noche
The property was nice. The pools are great. The staff was very professional and friendly. My only complaint was that the hotel is located right next to the main square. The night we were there, it was very noisy and hectic late into the evening. We were worn out from travel and that made it difficult to get to sleep. This isn't the hotel's fault, but be aware, it's in a very active area. If you're after night life, you'll love this place.
The property was nice. The pools are great. The staff was very professional and friendly. My only complaint was that the hotel is located right next to the main square. The night we were there, it was very noisy and hectic late into the evening. We were worn out from travel and that made it difficult to get to sleep. This isn't the hotel's fault, but be aware, it's in a very active area. If you're after night life, you'll love this place.
8
Delane
8 abr 2024
·
Se alojó 1 noche
I stayed 1 night here on my stop over to Tulum. The location is AMAZING for walkability! The room is small but clean and well appointed. I removed 1 star only because the mattress was extremely firm and quite uncomfortable for me. Otherwise, great little spot
I stayed 1 night here on my stop over to Tulum. The location is AMAZING for walkability! The room is small but clean and well appointed. I removed 1 star only because the mattress was extremely firm and quite uncomfortable for me. Otherwise, great little spot
6
Marshall
23 oct 2025
·
Se alojó 7 noches
I booked here based on the strength of the reviews, but I was dubious of the generic, staged room photos. In hindsight I should have chosen elsewhere, but that's mostly due to specific needs. There is nowhere to sit at a desk/table in the room. Usually there's a desk, or a table and mirror for women to do make up etc. I spoke with reception and they told me none of the rooms have this, so it seemed even moving rooms wasn't an option. This is a big issue for me as need to be able to comfortably spend some time on my laptop during my trip. The internet was also intermittent at best and wasn't working most times I needed it. The room itself was ALL bed, there's barely any other space. Even for two people the bed is unnecessarily large. If it was smaller, there would be plenty of room for a desk and other typical comforts. The pools looked nice but the rooftop one was the only one with a good amount of sunshine. The water looked a little murky so I was unsure about using it. The location is great if you want to explore central PDC, but next time I'll stay further afield and get somewhere with more space and useful amenities.
I booked here based on the strength of the reviews, but I was dubious of the generic, staged room photos. In hindsight I should have chosen elsewhere, but that's mostly due to specific needs. There is nowhere to sit at a desk/table in the room. Usually there's a desk, or a table and mirror for women to do make up etc. I spoke with reception and they told me none of the rooms have this, so it seemed even moving rooms wasn't an option. This is a big issue for me as need to be able to comfortably spend some time on my laptop during my trip. The internet was also intermittent at best and wasn't working most times I needed it. The room itself was ALL bed, there's barely any other space. Even for two people the bed is unnecessarily large. If it was smaller, there would be plenty of room for a desk and other typical comforts. The pools looked nice but the rooftop one was the only one with a good amount of sunshine. The water looked a little murky so I was unsure about using it. The location is great if you want to explore central PDC, but next time I'll stay further afield and get somewhere with more space and useful amenities.
8
Laurie
4 feb 2026
·
Se alojó 3 noches
I was disappointed with the weak WiFi signal. I was told by the staff that there are a lot of people staying at the hotel this week, so the WiFi is not strong. Otherwise the hotel is in a good location, close to Walmart and 5th Ave.
I was disappointed with the weak WiFi signal. I was told by the staff that there are a lot of people staying at the hotel this week, so the WiFi is not strong. Otherwise the hotel is in a good location, close to Walmart and 5th Ave.
10
Jennifer
10 abr 2025
·
Se alojó 2 noches
We stayed here for a few days. The property was great, pools were beautiful, hot tubs weren’t filled, but it’s hot so that wasn’t an issue. The hotel is a beautiful old building with cute art features, comfy sitting areas that make you feel at home. The room itself was small, but the bed was super comfortable and the water pressure in the shower was the best we’ve had this trip. Parking was free and very secure, the only way in or out of the garage was through a staff member. We were walking distance to any type of restaurant or street vendor you could imagine, and maybe a 5 minute walk to the beach. We were close enough to everything, but far enough away that it was quiet at night for us to sleep. I would stay here again.
We stayed here for a few days. The property was great, pools were beautiful, hot tubs weren’t filled, but it’s hot so that wasn’t an issue. The hotel is a beautiful old building with cute art features, comfy sitting areas that make you feel at home. The room itself was small, but the bed was super comfortable and the water pressure in the shower was the best we’ve had this trip. Parking was free and very secure, the only way in or out of the garage was through a staff member. We were walking distance to any type of restaurant or street vendor you could imagine, and maybe a 5 minute walk to the beach. We were close enough to everything, but far enough away that it was quiet at night for us to sleep. I would stay here again.
8
Paivi
12 oct 2025
·
Se alojó 1 noche
Nice room with a huge comfy bed. Close to everything but still quite quiet at night. Many little pools and beautiful garden.
Nice room with a huge comfy bed. Close to everything but still quite quiet at night. Many little pools and beautiful garden.
8
ALEXI
13 oct 2025
·
Se alojó 2 noches
Habitación limpia, vista al parque central, con aire acondicionado y balcón
Habitación limpia, vista al parque central, con aire acondicionado y balcón
4
Helen
3 mar 2025
·
Se alojó 2 noches
Staff the first night were unhelpful with parking nightmare due to the event in the surround area. Extremely loud music in the area until at least 1:30am.
Staff the first night were unhelpful with parking nightmare due to the event in the surround area. Extremely loud music in the area until at least 1:30am.
10
Theresa
7 ene 2025
·
Se alojó 5 noches
Excellent hotel for the $$!! Rooms are cleaned daily, reasonably comfortable bed and pillows, air conditioning (nice quiet unit), ceiling fan. Our room had a cute little patio facing the pool. Pools looked super clean, though we did not end up using them. Door staff on duty 24/7, very friendly people. LOTS of water flow (ladies with long hair will understand), which is rare to find in Mexico as far as our experience. Only downfall was the hot water ran out without fail for whichever one of us took the 2nd shower in the morning. Location is excellent - across the street from a park and short walk to join the chaos on 5th Avenue, yet far enough away the hotel is pretty quiet. We would stay here again for sure!
Excellent hotel for the $$!! Rooms are cleaned daily, reasonably comfortable bed and pillows, air conditioning (nice quiet unit), ceiling fan. Our room had a cute little patio facing the pool. Pools looked super clean, though we did not end up using them. Door staff on duty 24/7, very friendly people. LOTS of water flow (ladies with long hair will understand), which is rare to find in Mexico as far as our experience. Only downfall was the hot water ran out without fail for whichever one of us took the 2nd shower in the morning. Location is excellent - across the street from a park and short walk to join the chaos on 5th Avenue, yet far enough away the hotel is pretty quiet. We would stay here again for sure!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se describe con frecuencia como amable y servicial, con personal que ayuda con los traslados y consejos locales. Algunos huéspedes experimentaron interacciones groseras o falta de respuesta, o un servicio lento en el restaurante.
Reseñas de huéspedes relacionadas
10
Nidia
21 jun 2025
·
Se alojó 3 noches
When I first walked into the lobby, I honestly considered turning back—the initial impression wasn’t great. However, once I got to my room and interacted with the staff, my entire opinion changed. The room was clean, comfortable, and far better than expected. What truly made the stay memorable was the incredible service, especially from Omar and Daniel at the front desk. They were professional, helpful, and genuinely welcoming. Their attentiveness and positive attitude really elevated the whole experience. Don’t let first impressions fool you—this hotel turned out to be a great stay, thanks in large part to the team that runs it.
When I first walked into the lobby, I honestly considered turning back—the initial impression wasn’t great. However, once I got to my room and interacted with the staff, my entire opinion changed. The room was clean, comfortable, and far better than expected. What truly made the stay memorable was the incredible service, especially from Omar and Daniel at the front desk. They were professional, helpful, and genuinely welcoming. Their attentiveness and positive attitude really elevated the whole experience. Don’t let first impressions fool you—this hotel turned out to be a great stay, thanks in large part to the team that runs it.
10
Mary
29 nov 2025
·
Se alojó 6 noches
The front desk staff are amazing, going out of their way to ensure their guests are happy and enjoying their stay.
The front desk staff are amazing, going out of their way to ensure their guests are happy and enjoying their stay.
10
monica
27 jul 2025
·
Se alojó 1 noche
The staff were absolutely wonderful. I had surgery and they were great. Very helpful All around great!! Recommend
The staff were absolutely wonderful. I had surgery and they were great. Very helpful All around great!! Recommend
10
Meagan
19 sept 2025
·
Se alojó 5 noches
This property is a hidden gem, right in the heart of playa! The front staff is exceptional and the house keepers kept my room and the hotel so clean! Thank you so much for the perfect stay!
This property is a hidden gem, right in the heart of playa! The front staff is exceptional and the house keepers kept my room and the hotel so clean! Thank you so much for the perfect stay!
8
Uriel
15 dic 2025
·
Se alojó 3 noches
La habitación muy bien, habitacion limpia, cama deliciosa, balcon con buen espacio, los baños son muy pequeños! El elevador fuera de servicio, las albercas bien, el hotel en general bien, la ubicación excelente. El personal es otra historia, para hacer el check-in llegue en la noche y el que me atendio parecia que me estaba haciendo un favor y en el restaurante fue lo PEOR, trato muy diferenciado a extrangeros!! Si eres nacional te atienden al ultimo y con mala cara!! En lo personal tardaron 1 hora en darme mi desayuno y aparte la orden mal tomada! Tal vez sueno quisquilloso pero no cuesta 2 pesos!
La habitación muy bien, habitacion limpia, cama deliciosa, balcon con buen espacio, los baños son muy pequeños! El elevador fuera de servicio, las albercas bien, el hotel en general bien, la ubicación excelente. El personal es otra historia, para hacer el check-in llegue en la noche y el que me atendio parecia que me estaba haciendo un favor y en el restaurante fue lo PEOR, trato muy diferenciado a extrangeros!! Si eres nacional te atienden al ultimo y con mala cara!! En lo personal tardaron 1 hora en darme mi desayuno y aparte la orden mal tomada! Tal vez sueno quisquilloso pero no cuesta 2 pesos!
10
Mary
19 ene 2026
·
Se alojó 14 noches
The staff are friendly and always go out of their way to assist guests. The location of the hotel of the hotel is minutes from 5th ave, Walmart, Ado bus station. The rooms are clean, air conditioning works well and the balcony for the pool facing rooms are large and comfortable. Beautiful foliage around the two ground level pools. Roof pool has a nice view of playa.
The staff are friendly and always go out of their way to assist guests. The location of the hotel of the hotel is minutes from 5th ave, Walmart, Ado bus station. The rooms are clean, air conditioning works well and the balcony for the pool facing rooms are large and comfortable. Beautiful foliage around the two ground level pools. Roof pool has a nice view of playa.
2
Evelyn G
4 feb 2026
·
Se alojó 2 noches
Personal no resuelve los problemas en el hotel
Personal no resuelve los problemas en el hotel
10
Mark
13 ene 2026
·
Se alojó 7 noches
Everyone and everything was professional, I would definitely stay there again
Everyone and everything was professional, I would definitely stay there again
10
LATONYA
27 jul 2025
·
Se alojó 3 noches
We stayed here for our wedding anniversary and it was absolutely lovely. Conrad is the best. He helped us set up our airport shuttle and the staff was extremely friendly. This hotel is beautiful, clean and intimate. We are looking to stay here again.
We stayed here for our wedding anniversary and it was absolutely lovely. Conrad is the best. He helped us set up our airport shuttle and the staff was extremely friendly. This hotel is beautiful, clean and intimate. We are looking to stay here again.
6
LiLiane
7 jun 2024
·
Se alojó 1 noche
Super disappointed with this last day. I’ve stayed here previously for other times. And every single time they’ve made me felt very welcome. This last time I checked in, the guy who checked me in at reception seem aggravated. He would not even make eye contact with me. He spoke to a gentleman who turned translated to me. This has never been an issue anytime I’ve checked in they couldn’t find my reservation as I always book an hour or two within me arriving to the hotel. They had one room left, which I knew because the app stated that. The elevators were not working. We had to lug our suitcases. Up a few flights of stairs from the garage. Thankfully, we had help from the guy translating to bring our bags upstairs. When we checked out, it was a different story for flights of stairs was a lot to go through. The elevator in the main lobby was out, so we had to take all those plates of stairs to the rooftop pool as well. Which was a bit concerning as The top flights were extremely narrow and steep. I’m not a big person, but it was very claustrophobic going through those plates of steps. I can only imagine what my niece was going through who was double my size. We were across the park. Which I don’t mind because I love the festivities. But I don’t know what was going on with the building that it sounded like steam train kept getting turned on from the side of the building. We were at the very corner, so there was nothing attached. I’m not sure where all that noise was coming
Super disappointed with this last day. I’ve stayed here previously for other times. And every single time they’ve made me felt very welcome. This last time I checked in, the guy who checked me in at reception seem aggravated. He would not even make eye contact with me. He spoke to a gentleman who turned translated to me. This has never been an issue anytime I’ve checked in they couldn’t find my reservation as I always book an hour or two within me arriving to the hotel. They had one room left, which I knew because the app stated that. The elevators were not working. We had to lug our suitcases. Up a few flights of stairs from the garage. Thankfully, we had help from the guy translating to bring our bags upstairs. When we checked out, it was a different story for flights of stairs was a lot to go through. The elevator in the main lobby was out, so we had to take all those plates of stairs to the rooftop pool as well. Which was a bit concerning as The top flights were extremely narrow and steep. I’m not a big person, but it was very claustrophobic going through those plates of steps. I can only imagine what my niece was going through who was double my size. We were across the park. Which I don’t mind because I love the festivities. But I don’t know what was going on with the building that it sounded like steam train kept getting turned on from the side of the building. We were at the very corner, so there was nothing attached. I’m not sure where all that noise was coming
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica a poca distancia de la 5th Avenue, la playa, las terminales de autobuses ADO y Walmart. Los eventos de fin de semana en la plaza de enfrente pueden generar ruido y barreras de tráfico ocasionales.
Reseñas de huéspedes relacionadas
8
John
15 ago 2025
·
Se alojó 6 noches
This was my second time staying here. Parking garage provided. Room service every day. Close to everything. Very affordable!
This was my second time staying here. Parking garage provided. Room service every day. Close to everything. Very affordable!
10
Alexander
14 may 2025
·
Se alojó 2 noches
Wonderful hotel and staff. Great restaurant attached. We enjoyed the pools and rooftop very much. The best part is that it’s centrally located. It takes a couple of minutes to walk to the beach, 5th Ave and the ADO bus station.
Wonderful hotel and staff. Great restaurant attached. We enjoyed the pools and rooftop very much. The best part is that it’s centrally located. It takes a couple of minutes to walk to the beach, 5th Ave and the ADO bus station.
10
Alba
11 ago 2025
·
Se alojó 4 noches
Location is great, next to the Municipio building. On the weekends across from the hotel there are stands with arts and crafts and also great food. Try the pozole, marquesitas and the knitted bikinis are really beautiful. The pools at La Pasión are clean and inviting. There is 24 hrs assistance at the front desk. Will visit again.
Location is great, next to the Municipio building. On the weekends across from the hotel there are stands with arts and crafts and also great food. Try the pozole, marquesitas and the knitted bikinis are really beautiful. The pools at La Pasión are clean and inviting. There is 24 hrs assistance at the front desk. Will visit again.
8
Laurie
4 feb 2026
·
Se alojó 3 noches
I was disappointed with the weak WiFi signal. I was told by the staff that there are a lot of people staying at the hotel this week, so the WiFi is not strong. Otherwise the hotel is in a good location, close to Walmart and 5th Ave.
I was disappointed with the weak WiFi signal. I was told by the staff that there are a lot of people staying at the hotel this week, so the WiFi is not strong. Otherwise the hotel is in a good location, close to Walmart and 5th Ave.
10
Helena
3 feb 2026
·
Se alojó 2 noches
We had the best of times. Room very clean and comfortable, staff always helpful and nice. The location perfect, short walk to shopping and beach and just right beside the big square here there were foodfestivals. Can definitely rekommend this hotel
We had the best of times. Room very clean and comfortable, staff always helpful and nice. The location perfect, short walk to shopping and beach and just right beside the big square here there were foodfestivals. Can definitely rekommend this hotel
10
Carine
27 nov 2025
·
Se alojó 2 noches
Bon accueil , très bien situé
Bon accueil , très bien situé
10
Mary
21 may 2025
·
Se alojó 8 noches
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
8
Rocio
10 ene 2025
·
Se alojó 7 noches
Stayed 7 lovely nights. Things I loved : location - you're 2 blocks from quinta avenida (if you like touristy, party and shopping scenes); 3 blocks from 8th avenue public beach and fusion beach club (an inexpensive, chill and very enjoyable beach option with chairs, umbrellas and delicious eats); you're within 5 blocks of truly exceptional local eats like : el fogon, el charco de las ranas, doctores, don luca, Aradias Licoreria y Cafe, Yum Yum, Liquid Prana; you're a block away from a city bike station: we downloaded the app and took an enjoyable ride north to 88th ave beach and Punta Esmeralda : the ride and the beaches were both 10/10; you're also across the street from the plaza that can be enjoyed foot or as a vista from the lovely rooftop pool & hot tubs. hotel - the 3 pools, the hot tubs, the lush gardens throughout, the medieval decor, the staff, the cleanliness, the coffee and tea station, the cookies, the 2 libraries, the bed was comfortable, the room size and layout was just right, the balcony, the quiet, that they started breakfast with fruit.
Stayed 7 lovely nights. Things I loved : location - you're 2 blocks from quinta avenida (if you like touristy, party and shopping scenes); 3 blocks from 8th avenue public beach and fusion beach club (an inexpensive, chill and very enjoyable beach option with chairs, umbrellas and delicious eats); you're within 5 blocks of truly exceptional local eats like : el fogon, el charco de las ranas, doctores, don luca, Aradias Licoreria y Cafe, Yum Yum, Liquid Prana; you're a block away from a city bike station: we downloaded the app and took an enjoyable ride north to 88th ave beach and Punta Esmeralda : the ride and the beaches were both 10/10; you're also across the street from the plaza that can be enjoyed foot or as a vista from the lovely rooftop pool & hot tubs. hotel - the 3 pools, the hot tubs, the lush gardens throughout, the medieval decor, the staff, the cleanliness, the coffee and tea station, the cookies, the 2 libraries, the bed was comfortable, the room size and layout was just right, the balcony, the quiet, that they started breakfast with fruit.
8
Raquel
1 jul 2025
·
Se alojó 5 noches
Centrally located hotel. Staff very helpful and friendly. Room size adequate and aircon was really appreciated!
Centrally located hotel. Staff very helpful and friendly. Room size adequate and aircon was really appreciated!
10
Oeyvind
16 oct 2025
·
Se alojó 2 noches
Nice and helpful staff, the hotel is very near the Riviera and beaches
Nice and helpful staff, the hotel is very near the Riviera and beaches
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno se sirve en el restaurante adyacente y a menudo se considera una buena relación calidad-precio. Las opiniones sobre los límites de las porciones, la calidad del café y la rapidez del servicio son variadas.
Reseñas de huéspedes relacionadas
8
ERICKSON
30 abr 2024
·
Se alojó 4 noches
Hotel bem bacana, com uma decoração diferenciada... piscinas e jacuzzis muito boas!! Quarto espaço e confortável. O q foi decepcionante foi o atendimento da recepção, exceto Carlos, que foi muito simpático e atencioso, os demais mal olhavam na sua cara e resmungavam qdo falavam com eles. Outro ponto muito negativo foi o café da manhã com apenas UMA opção. Ou vc comia omelete ou comia um pão... somente uma opção e sem repetição. Lamentável.
Hotel bem bacana, com uma decoração diferenciada... piscinas e jacuzzis muito boas!! Quarto espaço e confortável. O q foi decepcionante foi o atendimento da recepção, exceto Carlos, que foi muito simpático e atencioso, os demais mal olhavam na sua cara e resmungavam qdo falavam com eles. Outro ponto muito negativo foi o café da manhã com apenas UMA opção. Ou vc comia omelete ou comia um pão... somente uma opção e sem repetição. Lamentável.
10
Damiana
16 oct 2025
·
Se alojó 2 noches
cafe da manhã muito fraco, mais a localização e o hotel muito bom
cafe da manhã muito fraco, mais a localização e o hotel muito bom
10
Nicholas Robert
16 sept 2025
·
Se alojó 7 noches
The staff was very knowleable, accommodating and eager to assist with any questions or concerns. The hotel was conveniently located in the heart of Playa Del Carmen. The breakfast was ok.
The staff was very knowleable, accommodating and eager to assist with any questions or concerns. The hotel was conveniently located in the heart of Playa Del Carmen. The breakfast was ok.
6
Erinn
1 ene 2025
·
Se alojó 3 noches
Inexpensive stay. Upper deck is amazing. Room was nice and clean. Front desk services were nice. Breakfast was connected to the neighbor restaurant very cheap and convenient. But the pools, hot tubs, and entrance lobby lacked cleanliness. Elevators were under maintenance. Lots of stairs so not recommended for anyone handicapped.
Inexpensive stay. Upper deck is amazing. Room was nice and clean. Front desk services were nice. Breakfast was connected to the neighbor restaurant very cheap and convenient. But the pools, hot tubs, and entrance lobby lacked cleanliness. Elevators were under maintenance. Lots of stairs so not recommended for anyone handicapped.
8
Frida
7 ene 2025
·
Se alojó 3 noches
The hotel is okay. You get what you pay for and the pictures gives an okay image. Not more and not much less. The breakfast was surprisingly good for only 100 pesos per persons. Service firm Omar at the reception was good!
The hotel is okay. You get what you pay for and the pictures gives an okay image. Not more and not much less. The breakfast was surprisingly good for only 100 pesos per persons. Service firm Omar at the reception was good!
8
Eliana
25 nov 2025
·
Se alojó 8 noches
Ótima localização, muito limpo, pessoal atencioso, o café da manhã é servido no restaurante ao lado e a qde de itens é limitada por pessoa (o único problema), com garagem sem custo adicional (apesar de ser pequena)
Ótima localização, muito limpo, pessoal atencioso, o café da manhã é servido no restaurante ao lado e a qde de itens é limitada por pessoa (o único problema), com garagem sem custo adicional (apesar de ser pequena)
10
Luis
14 nov 2025
·
Se alojó 2 noches
Good breakfast, but they could start offering refills on the coffee. Elevator was not working but overall we enjoyed our stay, and we felt very safe.
Good breakfast, but they could start offering refills on the coffee. Elevator was not working but overall we enjoyed our stay, and we felt very safe.
10
Jackeira
5 sept 2025
·
Se alojó 1 noche
Good breakfast
Good breakfast
10
Mary
21 may 2025
·
Se alojó 8 noches
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
The staff are terrific, always willing to help out with any questions on the area or suggestions for restaurants depending on what you are looking for. The breakfast service is well managed and the choices are varied and beautifully presented. The pools are clean and a lovely temperature. It’s a charming, laid back Mexican hotel that makes me remember what Playa was like 25 years ago. There is always someone at the front desk and safe. I love that its location is right beside the main square and close to Walmart and 5the avenue.
8
Rocio
10 ene 2025
·
Se alojó 7 noches
Stayed 7 lovely nights. Things I loved : location - you're 2 blocks from quinta avenida (if you like touristy, party and shopping scenes); 3 blocks from 8th avenue public beach and fusion beach club (an inexpensive, chill and very enjoyable beach option with chairs, umbrellas and delicious eats); you're within 5 blocks of truly exceptional local eats like : el fogon, el charco de las ranas, doctores, don luca, Aradias Licoreria y Cafe, Yum Yum, Liquid Prana; you're a block away from a city bike station: we downloaded the app and took an enjoyable ride north to 88th ave beach and Punta Esmeralda : the ride and the beaches were both 10/10; you're also across the street from the plaza that can be enjoyed foot or as a vista from the lovely rooftop pool & hot tubs. hotel - the 3 pools, the hot tubs, the lush gardens throughout, the medieval decor, the staff, the cleanliness, the coffee and tea station, the cookies, the 2 libraries, the bed was comfortable, the room size and layout was just right, the balcony, the quiet, that they started breakfast with fruit.
Stayed 7 lovely nights. Things I loved : location - you're 2 blocks from quinta avenida (if you like touristy, party and shopping scenes); 3 blocks from 8th avenue public beach and fusion beach club (an inexpensive, chill and very enjoyable beach option with chairs, umbrellas and delicious eats); you're within 5 blocks of truly exceptional local eats like : el fogon, el charco de las ranas, doctores, don luca, Aradias Licoreria y Cafe, Yum Yum, Liquid Prana; you're a block away from a city bike station: we downloaded the app and took an enjoyable ride north to 88th ave beach and Punta Esmeralda : the ride and the beaches were both 10/10; you're also across the street from the plaza that can be enjoyed foot or as a vista from the lovely rooftop pool & hot tubs. hotel - the 3 pools, the hot tubs, the lush gardens throughout, the medieval decor, the staff, the cleanliness, the coffee and tea station, the cookies, the 2 libraries, the bed was comfortable, the room size and layout was just right, the balcony, the quiet, that they started breakfast with fruit.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ricardo
10 sept 2026
·
Se alojó 2 noches
Buena ubicación. Personal muy amable. Buenas instalaciones.
Buena ubicación. Personal muy amable. Buenas instalaciones.
10
Carolina
24 jul 2026
·
Se alojó 3 noches
La ubicación es perfecta para salir a caminar, tienes acceso a varios puntos de interés como la Quinta avenida,restaurantes,etc.
La ubicación es perfecta para salir a caminar, tienes acceso a varios puntos de interés como la Quinta avenida,restaurantes,etc.
8
veronica
16 jul 2026
·
Se alojó 1 noche
La cama excelente muy cómoda, la habitación limpia y con suficiente espacio, el baño muy bien es un muy buen hotel nos volveríamos a hospedar ahí. Lo único malo fue el internet, no había en las habitaciones teníamos que movernos a las áreas comunes y deben estar preparados para subir escaleras.
La cama excelente muy cómoda, la habitación limpia y con suficiente espacio, el baño muy bien es un muy buen hotel nos volveríamos a hospedar ahí. Lo único malo fue el internet, no había en las habitaciones teníamos que movernos a las áreas comunes y deben estar preparados para subir escaleras.
10
Yahanna
5 jul 2026
·
Se alojó 1 noche
Excelente estancia
Excelente estancia
10
Arturo
14 jun 2026
·
Se alojó 1 noche
La atención en recepcion muy amables ! Regresaríamos xln gusto !
La atención en recepcion muy amables ! Regresaríamos xln gusto !
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-19: 39.72338733990478USD
- 2026-10-20: 39.67742993414306USD
- 2026-10-21: 44.25500259851074USD
- 2026-10-22: 44.363637372253415USD
- 2026-10-23: 44.243110562866214USD
- 2026-10-24: 44.30066013305664USD
- 2026-10-25: 44.17559241668701USD
- 2026-10-26: 44.24250653656006USD
- 2026-10-27: 44.428529503356934USD
- 2026-10-28: 44.55546927288818USD
- 2026-10-29: 44.428529503356934USD
- 2026-10-30: 52.707571087951656USD
- 2026-10-31: 53.05795346813965USD
- 2026-11-01: 68.18600649945068USD
- 2026-11-02: 68.02429880438233USD
- 2026-11-03: 68.211709746521USD
- 2026-11-04: 67.97275951013184USD
- 2026-11-05: 67.97275951013184USD
- 2026-11-06: 68.07435587805176USD
- 2026-11-07: 68.211709746521USD
- 2026-11-08: 66.6399604720459USD
- 2026-11-09: 68.211709746521USD
- 2026-11-10: 54.95002089147949USD
- 2026-11-11: 55.050130754943844USD
- 2026-11-12: 54.95002089147949USD
- 2026-11-13: 55.06454599267578USD
- 2026-11-14: 54.95002089147949USD
- 2026-11-15: 55.06454599267578USD
- 2026-11-16: 54.95002089147949USD
- 2026-11-17: 55.06454599267578USD
- 2026-11-18: 68.07435587805176USD
- 2026-11-19: 68.211709746521USD
- 2026-11-20: 68.211709746521USD
- 2026-11-21: 68.211709746521USD
- 2026-11-22: 68.211709746521USD
- 2026-11-23: 70.16229489569092USD
- 2026-11-24: 68.211709746521USD
- 2026-11-25: 57.56097814825439USD
- 2026-11-26: 56.48155743591308USD
- 2026-11-27: 55.06454599267578USD
- 2026-11-28: 56.48155743591308USD
- 2026-11-29: 56.62709778857422USD
- 2026-11-30: 56.48155743591308USD
- 2026-12-01: 62.048456647766116USD
- 2026-12-02: 60.340711493041994USD
- 2026-12-03: 60.340711493041994USD
- 2026-12-04: 60.340711493041994USD
- 2026-12-05: 60.340711493041994USD
- 2026-12-06: 60.340711493041994USD
- 2026-12-07: 60.340711493041994USD
- 2026-12-08: 63.16259387915039USD
- 2026-12-09: 62.048456647766116USD
- 2026-12-10: 60.340711493041994USD
- 2026-12-11: 60.340711493041994USD
- 2026-12-12: 61.86652906500244USD
- 2026-12-13: 60.340711493041994USD
- 2026-12-14: 60.340711493041994USD
- 2026-12-15: 60.340711493041994USD
- 2026-12-16: 62.412303245544436USD
- 2026-12-17: 62.048456647766116USD
- 2026-12-18: 60.340711493041994USD
- 2026-12-19: 62.048456647766116USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 15 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 15 años.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Para reservar el aparcamiento en las instalaciones, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- En este alojamiento está prohibido el alcohol.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 008-007-007034/2026
- Transporte al aeropuerto: 1700 MXN por persona solo ida
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
General
Habitaciones para no fumadores
Solárium
Bar en la piscina
Habitaciones antialérgicas disponibles
Solo para adultos
Actividades
Piscina
Jardín
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
Concierge Services
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito