Casuarina Tree

The staff are very friendly, and the place is clean. It comes with a complimentary breakfast, which is a nice bonus. There are enough parking spaces available. I would highly recommend it for a safe, budget-friendly stay in Mitcham.

Good value for money. The pub below features wonderful Indian food. Very close to the Tram. Great staff.

Dear Customer Service Team, I am writing to formally raise a serious complaint regarding a recent booking I made through your platform. The condition of the hotel I was assigned was completely unacceptable, far below any reasonable standard, and frankly shocking. From the moment I entered the room, there was a strong, unpleasant smell that made it extremely uncomfortable to stay. The entire environment felt unclean and neglected. Most concerning of all, the bed sheets were visibly dirty and appeared not to have been changed at all. This is something I find absolutely unacceptable, especially considering I was travelling with my baby. Due to these conditions, my baby was unable to sleep, and I did not feel it was safe or hygienic for us to remain in the room. The situation became so distressing that I had no choice but to immediately leave the hotel in the middle of the night. I had to call my husband, who travelled all the way from Birmingham to come and pick us up. This experience was extremely stressful, inconvenient, and completely ruined our stay. I trusted your platform to provide safe and clean accommodation, and this booking failed in every possible way.

Overall, everything was good. Seal on the bottom of the shower door dust stop water from escaping. The bathroom floor was swimming. No real drama though, I would stay again

Room was clean. Information said breakfast available 7am til 9am. No breakfast wasavailable. Advised by cleaner that