Is parking available at the property?

Yes, parking is available on-site, but it is limited. Free self-parking is offered for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays and weekends from 5:30 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of CAD 32.70 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including accessible rooms and facilities. However, specific details on accessibility features are not fully outlined.

Where is the property located in relation to key landmarks?

The property is located in Bonnyville, approximately 0.7 km from Peter Kushnir Ball Park and 1 minute drive from Centennial Centre. It is also 10.3 mi from Moose Lake Provincial Park and 21.4 mi from Casino Dene.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 6:00 AM to 11:00 PM.

Chateau Inn & Suites Bonnyville - Comfy Stay in Canada

Average nightly price at Chateau Inn & Suites Bonnyville by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$117
March	US$98
April	US$94
May	US$105
June	US$103
July	US$104
August	US$96
September	US$102
October	US$100
November	US$96
December	US$96

What guests think

Across many reviews, travellers describe Chateau Inn & Suites Bonnyville as a clean, comfortable, good-value stay with friendly, accommodating staff and useful amenities including a pool, hot tub, sauna, and gym.

Multiple guests reported intermittent issues with facilities, including hot tub or sauna outages, cool pool temperatures, a rough pool floor, and small or insufficient towels. Rooms are generally spacious and modern with comfortable beds, though some cite maintenance problems, low water pressure, noisy or weak HVAC, and occasional noise from pets. Breakfast is widely liked for variety and freshness, but some found items bland or cold, hours short on weekends, and the pancake maker occasionally down; a few also wished for an on-site restaurant. Overall, expect a clean, comfortable mid-range stay with strong service and family-friendly amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, hot tub, sauna, and gym, and parking is ample. Recurring issues include hot tub or sauna outages, cool pool temperatures, a rough or dirty pool floor, and small or scarce pool towels.

Related guest reviews

10

Maurice

19 Aug 2024

·

Stayed 2 nights

Great pool

10

Shalan

27 Sept 2024

·

Stayed 1 night

Good size pool with nice warm water. Comfy beds

10

William

27 Mar 2025

·

Stayed 1 night

Good Continental Breakfast. Nice pool, hot tub, dry sauna.

8

Abdul

29 Oct 2025

·

Stayed 1 night

The room was great but no working sauna and hot tub were the reasons I picked this hotel. After a long drive I do enjoy the relaxing heat of the hot tub or sauna.

10

Albert

9 Oct 2024

·

Stayed 1 night

Great rooms and a decent gym.

6

Matthew

9 Nov 2025

·

Stayed 1 night

They give the tiniest towel for the pool. Room was clean, water pressure in the shower is low. Did the job for a quick stay

10

R.J.

24 Aug 2025

·

Stayed 1 night

Great room, comfortable bed. Good breakfast. Friendly staff. Decent location. Hot tub jets were not working, nor was the sauna, and main pool was quite cold. Pool area was nice otherwise. Plenty of parking.

10

Lorraine

17 Nov 2025

·

Stayed 2 nights

Clean room, great pool and hot tub, good breakfast

10

Tanya

23 Oct 2025

·

Stayed 3 nights

Absolutely loved this hotel! Loved that it had a pool, hot tub, sauna, and gym! Coffee is served all day, vending machines offered on each floor, same with ice, a cantine area as well as a nice dining area for breakfast. I will definitely make this place my go to whenever going to Bonnyville.

10

Val

22 Sept 2025

·

Stayed 1 night

Everything was fine except for the floor at the bottom of the pool was in rough shape.

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Cleanliness

Overall cleanliness is praised across rooms and common areas, with housekeeping often noted as diligent. Several reviews also note lapses such as dirty bathrooms, leftover items, drain flies, and litter near entrances.

Related guest reviews

8

Jessica

15 Feb 2025

·

Stayed 1 night

Staff do an excellent job of keeping this hotel clean. Breakfast was good with a reasonable variety of hot and cold items that were restocked regularly. Ample parking with plug-ins available. Very close proximity to the local arena. One complaint would be that there are drain flies and bathroom sink didn’t drain well. Not a huge issue, but definitely a nuisance.

10

Deepak

29 Sept 2024

·

Stayed 1 night

Great Staff, nice clean and comfortable place to stay.

10

Fern

25 Sept 2024

·

Stayed 1 night

We appreciate the cleanliness of the property and our room. Our room was very spacious with lots of extras. We believe we received an upgraded room. Breakfast was great and we appreciated that it was available till 9:30 so we could sleep in. We will definitely stay again.

10

Rob

21 Jul 2025

·

Stayed 1 night

Check in and check out was fast and easy. Enjoyed the full breakfast. Rooms and hallways all super clean.

6

Yvonne

8 Feb 2026

·

Stayed 1 night

There were someone’s false eyelashes in the face cloth. Hair on bathroom floor. The bed was as comfortable as sleeping on the floor.

10

Sandra

9 Nov 2025

·

Stayed 1 night

Very good stay. Check was easy, host was courteous, friendly & helpful. Rooms were very clean and well appointed. One thing was difficult, we could not access the TV programming, not the regular channel selection, nor the streaming, and there were no instructions on how to do it an where. I have stay in other hotels, where access was much easier, and had instructions if there were issues. No everyone is a device expert. In room instructions to use the TV would be very helpful. Thank you

10

Jaycelyn

30 Jun 2024

·

Stayed 1 night

Very clean and quiet

10

Ben

1 Aug 2025

·

Stayed 3 nights

The rooms were clean and large. Very modern. Our room was close to the elevator but heard no noise. Extremely happy with our stay

6

Trevor

31 Aug 2025

·

Stayed 1 night

Bathroom walls were dirty.

4

Shianne

5 Oct 2025

·

Stayed 1 night

Family stay - At first glance the room was clean. Stained facecloths, blood on the blanket for the pullout couch. No towels in the pool & the bottom of the pool was dirty all you could feel was dirt on your feet. Called down for more towels for our room because there was only 2 after coming up wet from the pool & was told no one could bring them up that we had to go down to get them which whatever I went down & were only given small pool towels because it was all they had clean.

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Rooms

Rooms are typically spacious, modern, and comfortable with good beds. Repeated drawbacks include low water pressure, shallow tubs, noisy or weak HVAC, occasional TV or Wi-Fi issues, and minor maintenance problems like sticky drawers or loose fixtures.

Related guest reviews

10

Jason

10 Oct 2025

·

Stayed 1 night

King room was great with sitting area.

10

Lorraine

9 Jun 2025

·

Stayed 1 night

King suite was very spacious. Pool and hot tub were very enjoyable. Breakfast was tasty and start time very convenient for an early checkout. Quiet location. Would highly recommend.

6

Michael

2 Jul 2024

·

Stayed 4 nights

Wifi in my room was awful

6

Matthew

9 Nov 2025

·

Stayed 1 night

They give the tiniest towel for the pool. Room was clean, water pressure in the shower is low. Did the job for a quick stay

6

Daniel

30 Oct 2024

·

Stayed 2 nights

Only thing I can say about this stay compaired to other times I have been here is the bath tub was Very Very shallow and the water pressure was not good. It took a solid 13 or so minutes to fill the tub.

10

Ben

3 Nov 2025

·

Stayed 8 nights

Clean room , large , friendly staff

10

Jenn

8 Jun 2025

·

Stayed 2 nights

Friendly staff, hotel was well maintained, breakfast was good! Room was spacious and clean, bed was super comfortable!!

6

Troy & Trish

21 Jun 2025

·

Stayed 1 night

Rooms were clean, staff absolutely wonderful the only downside was that the fan/air conditioner in the room was horribly loud

10

Ben

1 Aug 2025

·

Stayed 3 nights

The rooms were clean and large. Very modern. Our room was close to the elevator but heard no noise. Extremely happy with our stay

6

Ryan

29 Jul 2024

·

Stayed 2 nights

Great stay super cosy and comfortable but tv in living area did not connect to cable

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Service

Staff are consistently friendly, helpful, and accommodating, with smooth check-ins noted. A few guests reported service lapses, including slow or erroneous check-in, unreturned calls or towel delivery, strict refund policies, and one report of profiling.

Related guest reviews

10

James vanden

15 Jul 2025

·

Stayed 2 nights

The room was fantastic, as described and clean. The staff were very helpful and nice. We hoped to check in early as we needed showers after the log drive. 4 hours early, the front desk staff were polite and respectfully informed us that the policy is early check was in an hour, but if we needed to we could go across the street to the conference center and they could help us out. She then called ahead and we were able to shower change and get ready for our event. Staff gets a 5 out of 5!

10

louella

22 Aug 2024

·

Stayed 2 nights

We liked the swimming pool and jacuzzi. What I didn't like was the Racial profiling one of the Front Desk worker did to me. Once it was Realized that I am a Guest, there Attitude Changed.

10

Vicki

12 Nov 2025

·

Stayed 1 night

We were in Bonnyville for a hockey tournament. Staff were very accommodating for our large group and friendly!! We will pass on the word to other hockey teams.

10

Rob

21 Jul 2025

·

Stayed 1 night

Check in and check out was fast and easy. Enjoyed the full breakfast. Rooms and hallways all super clean.

2

Sixun

21 Jul 2024

·

Stayed 1 night

"We do not have a reservation under your name." "We are fully booked tonight." Turns out they checked my room to someone else. Took an hour to resolve.

2

Andrea

24 Feb 2025

·

Stayed 1 night

Terrible experience at this hotel. The rooms are not clean, the bare minimum. I’m trying not to think about the bedding and if it was even cleaned. Even in the washroom- There were footprints from large work boots clearly visible. Check in clerks were dismissive- when I asked if I could move to room further down from the elevator, they said the other available rooms haven’t been cleaned (not like it makes a difference at this place.) I offered to wait for a later check in and wait for a different room to get cleaned and the clerk then informed me that the rooms aren’t getting cleaned tonight. The hotel was overrun by parents with awful children. I get that these parents don’t want to spend time with their kids, but to let the kids run up and down the hallways yelling till 11:15 at night is excessive- when I called the front desk, surprise surprise no one answers. The heat in the room is faulty- temperature increased by 7° the room was cooking & heat wouldn’t stop. Shower curtain is ripped & barely hanging on. The shower head is in desperate need of replacement & the faucet is loose on the wall. This hotel management doesn’t seem to want to keep the hotel clean or in repair. Definitely give this place a miss. There are many other hotels in town, some right across the street. Avoid this place. I’m surprised this place is even on the hotels.com website

10

Sandra

9 Nov 2025

·

Stayed 1 night

Very good stay. Check was easy, host was courteous, friendly & helpful. Rooms were very clean and well appointed. One thing was difficult, we could not access the TV programming, not the regular channel selection, nor the streaming, and there were no instructions on how to do it an where. I have stay in other hotels, where access was much easier, and had instructions if there were issues. No everyone is a device expert. In room instructions to use the TV would be very helpful. Thank you

6

Ken

9 Jun 2025

·

Stayed 2 nights

Check is was bad due to a 12 persons family checking in right in front of me. There was only one person staffed at the front desk. Otherwise, I had a pet. It would be nice to let me know on checkin that I was place in a dog room at the end of the hotel near stairs for quick exit to take care of my dog outside.

10

Cherie

28 Jul 2025

·

Stayed 1 night

Really appreciate the late check out

4

Shianne

5 Oct 2025

·

Stayed 1 night

Family stay - At first glance the room was clean. Stained facecloths, blood on the blanket for the pullout couch. No towels in the pool & the bottom of the pool was dirty all you could feel was dirt on your feet. Called down for more towels for our room because there was only 2 after coming up wet from the pool & was told no one could bring them up that we had to go down to get them which whatever I went down & were only given small pool towels because it was all they had clean.

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AI-generated summary based on recent guest reviews

Location

Location is convenient and quiet for work or events, with many mentioning proximity to the rec centre or arena and easy highway access. Overall, it suited most travelers' needs.

Related guest reviews

10

Roberta

25 Sept 2024

·

Stayed 1 night

Access to the hotel wasn't great but not horrible also

10

Lorraine

9 Jun 2025

·

Stayed 1 night

King suite was very spacious. Pool and hot tub were very enjoyable. Breakfast was tasty and start time very convenient for an early checkout. Quiet location. Would highly recommend.

8

Kasey-Lee

11 Apr 2024

·

Stayed 1 night

Nice convenient location. Clean rooms

10

Darryl

9 Mar 2025

·

Stayed 1 night

Nice location

10

Craig

21 Sept 2024

·

Stayed 1 night

Comfortable rooms-friendly and helpful staff. Great location near the highway for travel to a wedding.

10

Lorna Jane

27 May 2025

·

Stayed 1 night

Close to arra we eere visiting

8

Roger

13 Apr 2024

·

Stayed 1 night

Location

10

Eric

11 May 2025

·

Stayed 1 night

Good location, right across from the rec centre. Walking distance to good restaurant options.

10

Dale

22 Dec 2024

·

Stayed 1 night

Excellent location

10

Anne

4 Sept 2025

·

Stayed 1 night

This hotel was very quiet & clean, nice location close to what we needed, staff was amazing. They also have a greeaat breakfast! too bad the pancake maker wasn't working but the breakfast was wonderful. We'll definitely stay here again.

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Dining

Breakfast is frequently praised for being hot, fresh, and varied, with attentive hosts. Some found items cold or bland, options limited, hours short, occasional equipment outages, and a few wished for an on-site restaurant.

Related guest reviews

10

Justin

14 Aug 2025

·

Stayed 1 night

They offer a great breakfast, the best free breakfast i've had and the night shift front desk staff is great, they are such professionals and happy people!

6

Tina

6 Jul 2025

·

Stayed 1 night

Overall this property was good. The breakfast hours were very short, running 5:30 am - 9:30am, seems like they are set for people that are checking out and going to work. It should go until at least 10am on the weekends.

8

Richard

20 Aug 2025

·

Stayed 1 night

Limited breakfast options, vending machine (drinks only) did not work on 3rd floor.

10

Cheryl

25 Nov 2025

·

Stayed 2 nights

Large clean room. Good breakfast with staff keeping it full

10

Audrey

25 Sept 2025

·

Stayed 1 night

Check in was great! Breakfast was great and the breakfast host was amazing. The cleaning crew was very cheerful and you could tell they were proud of their work. Great pillows too!!!

10

Dave

7 May 2025

·

Stayed 4 nights

Clean safe hotel. It would be great if they had a restaurant or lounge at location

8

Francis

25 Oct 2025

·

Stayed 1 night

Breakfast fast boring and bland

8

Jenn

16 Dec 2024

·

Stayed 2 nights

Conveniently located across the street from the arena. Breakfast was a zero. cold and gross. ate breakfast at 545 when it opens at 530 and everything was cold... but coffee was great!

4

Steve

28 Dec 2024

·

Stayed 2 nights

I felt missinformed about important details that could of change my decision of stay in this hotel ( no hot breakfast on Christmas day when everything is close. No room services like cleaning or anything. Hotel is very hold room needs update counters cracked very disappointed. Was expected better for the price paid. Specially nothing was mentioned at the payment time only when I was there they told me.

10

Maria-Lynn

7 Aug 2025

·

Stayed 3 nights

The breakfast was great, but the pancake maker was out of order- I feel that although cheese omelets and boiled egg options are good, there should be an option for scrambled eggs. Everything was delicious, hot and fresh, and there were different options including fruit and yogurt. The room was quite large, the bed was very comfortable and the pool area was very clean. I'd recommend this hotel for sure!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $119
11 $105	12 $110	13 $108	14 $111	15 $103	16 $115	17 $112
18 $107	19 $111	20 $105	21 $110	22 $111	23 $122	24 $113
25 $108	26 $103	27 $103	28 $111	29 $109	30 $120	31 $119

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $103	3 $108	4 $103	5 $107	6 $121	7 $113
8 $111	9 $110	10 $111	11 $111	12 $111	13 $122	14 $122
15 $111	16 $111	17 $111	18 $111	19 $111	20 $122	21 $122
22 $111	23 $111	24 $111	25 $111	26 $111	27 $122	28 $122
29 $103	30 $111

Chateau Inn & Suites Bonnyville

Prices for Chateau Inn & Suites Bonnyville

Monthly average prices

About this property

Location

Room options

Deluxe Room with Separate Bedroom, Jetted Tub and Fireplace

Suite Room with Two Queen Beds Plus Sofa Bed in Living Area

Standard King Room with Bathroom Accessibility

Standard Two Queens

Standard King Room

Standard King Room with Roll-In Shower

Suite Room with King Bed Plus Sofa Bed in Living Area

Pet Friendly Standard Two Queen

Suite Room with King Bed Plus Sofa Bed with Bathroom Accessibility

Guest reviews of Chateau Inn & Suites Bonnyville

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chateau Inn & Suites Bonnyville

Prices for upcoming dates