Douro Scala
Property description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a health club, and an outdoor pool. Additional features at this hot...
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Guest reviews
8.7
Fabulous
Based on 2,017 verified reviews
Facilities
8.8
Cleanliness
8.8
Rooms
8.4
Service
8.5
Location
8.5
Dining
8.3
Who stays here?
Business
1%
Couple
62%
Family
24%
Group
10%
Solo
0%
6
Nick
18 Feb 2026
·
Stayed 1 night
The property was what we hoped. The issue we had was not typical but it maybe worth noting. After our stay we noticed we had left an expensive jacket behind. After many failed attempts to reach the hotel we have accepted the loss. After unanswered emails and lengthy times on hold and finally speaking to someone we were asked to call back the next day. We followed their direction and called the next day. Unfortunately that was the last time we had any communications with the hotel. We called many different times of the day to be put on hold then never answered. The hotel was not busy at all due to low season. We felt this was a chance to provide an exceptional service when it was really needed. The Douro Scala failed. Our request seemed beyond their capabilities. We simply needed to talk with someone.
The property was what we hoped. The issue we had was not typical but it maybe worth noting. After our stay we noticed we had left an expensive jacket behind. After many failed attempts to reach the hotel we have accepted the loss. After unanswered emails and lengthy times on hold and finally speaking to someone we were asked to call back the next day. We followed their direction and called the next day. Unfortunately that was the last time we had any communications with the hotel. We called many different times of the day to be put on hold then never answered. The hotel was not busy at all due to low season. We felt this was a chance to provide an exceptional service when it was really needed. The Douro Scala failed. Our request seemed beyond their capabilities. We simply needed to talk with someone.
10
Anna
14 Nov 2025
·
Stayed 1 night
Nice view for our room, and the massager woman from Brazil, Analina was excellent. I would highly recommend her if you are into massage
Nice view for our room, and the massager woman from Brazil, Analina was excellent. I would highly recommend her if you are into massage
10
Lars Sommer
11 May 2025
·
Stayed 1 night
Really great place with an fantastic view. Clean and all staff very proffesional and friendly. Will go again next year
Really great place with an fantastic view. Clean and all staff very proffesional and friendly. Will go again next year
10
GEORGE
29 Jun 2023
·
Stayed 2 nights
It’s a very relaxing environment in addition to the spectacular scenery! And the hotel staff are very attentive.
It’s a very relaxing environment in addition to the spectacular scenery! And the hotel staff are very attentive.
10
YI
27 May 2023
·
Stayed 1 night
Love the dinner and breakfast. Room layout is nice too.
Love the dinner and breakfast. Room layout is nice too.
Quinta do Paço de Cidadelhe, Cidadelhe, Mesão Frio, Portugal
Location
Located in Mesão Frio, Hotel Rural Douro Scala is in a rural location, within a 15-minute drive of Duoro River and Adega - Cadão Douro. This spa hotel is 6.6 mi (10.6 km) from Dourocaves Winery and 6.7 mi (10.9 km) from São Silvestre Chapel.
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