Name: Hotel Umu
Address: Av. Bernardo Santareno, 38, Cidade de Santarém, Santarém, Portugal, Santarém, Santarém District, Portugal
Rating: 7.88

Guest reviews

7.9

Good

Based on 1,680 verified reviews

Who stays here?

Business

28%

Couple

21%

Family

17%

Group

18%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Umu comes through as a modest, somewhat dated option with notably friendly front desk and breakfast staff, generally well liked breakfasts, and mixed room experiences, while its less central location and occasional noise draw some criticism.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

JUDITH

4 Jan 2026

·

Stayed 2 nights

The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.

10

Stella

6 Oct 2025

·

Stayed 1 night

People working at the front desk were amazing. We have to check out earlier, before breakfast. They packed us togo lunch boxes and made fresh coffee at 6:45 am!

10

Charles

12 Sept 2025

·

Stayed 1 night

A

10

jose

17 Aug 2025

·

Stayed 1 night

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.

10

GONZALO

16 Jun 2025

·

Stayed 1 night

a bit old in infraestructure and lack of plugs for work in the room

Av. Bernardo Santareno, 38, Cidade de Santarém, Santarém, Portugal

Location

With a stay at Hotel Umu in Santarém, you'll be within a 15-minute walk of Convento de São Francisco and Igreja do Seminario. This spa hotel is 1.3 mi (2 km) from Igreja da Santa Clara and 1.5 mi (2.3 km) from Torre das Cabacas.

Convento de São Francisco(0.8 Miles)

Igreja do Seminario(0.8 Miles)

Igreja da Santa Clara(0.9 Miles)

Torre das Cabacas(1.1 Miles)

Igreja da Graca(1.1 Miles)

Portas do Sol(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel in advance.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to inquire directly with the hotel.

The hotel is located in Santarém, within a 5-minute drive of Convento de São Francisco and Igreja da Santa Clara. It is approximately 1.5 miles from Igreja da Graca and Torre das Cabacas.

Hotel Umu

Amenities

Property description

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Guest reviews