Aura Tachibana
301 USD
a notte
Media per novembre
Prezzi per Aura Tachibana
Seleziona le date per controllare prezzi e disponibilità
301 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Aura Tachibana, il prezzo per notte è in media di 213 USD nel mese più economico (febbraio) e di 328 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 236 USD |
| febbraio | 213 USD |
| marzo | 280 USD |
| aprile | 286 USD |
| maggio | 305 USD |
| giugno | 230 USD |
| luglio | 242 USD |
| agosto | 264 USD |
| settembre | 287 USD |
| ottobre | 328 USD |
| novembre | 301 USD |
| dicembre | 244 USD |
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nov · 301 USD
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Prezzo più alto: ottobre (circa 328 USD)
Prezzo più basso: febbraio (circa 213 USD)
Informazioni su questa struttura
Relax in a ryokan with hot springs, sauna, and two restaurants in the heart of Hakone.
Posizione
Aura Tachibana si trova a Hakone, in Yumoto. Terme di Hakone e Onsen Tenzan sono due tappe fondamentali per chi ama le attività. A livello naturalistico, invece, tra le principali attrazioni della zona ci sono Parco nazionale Fuji-Hakone-Izu e Parco Hakone Gora. Anche Hakone Kowakien Yunessun e Museo del giocattolo di Hakone meritano una visita.
Parcheggio
Sauna
Camere non fumatori
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Posizione
Yumoto 574, Yumoto, Hakone, Distretto di Ashigarashimo, Giappone
Opzioni camera
12
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Dettagli della camera
2 Letti Singoli
Posti letto: 2
506 ft²
Bagno privato
2
Camera Doppia Luxury
Dettagli della camera
2 Letti Singoli
Posti letto: 2
420 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
2
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Served from 7:30- Japanese
Dettagli della camera
2 Letti Singoli
Posti letto: 2
506 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
4
Camera Doppia Con Letti Speciali In Stile Giapponese Tower
Dettagli della camera
2 Letti Singoli
Posti letto: 2
431 ft²
Vista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
4
Camera Lusso Torre
Dettagli della camera
2 Letti Singoli
e 2 Futon
Posti letto: 4
624 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
2
Camera Di Lusso In Stile Giapponese-Occidentale A Torre
Dettagli della camera
2 Letti Singoli
e 2 Futon
Posti letto: 4
624 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
4
Standard Tower Japanese Style Room (Twin Beds) Served from 7:30- Japanese
Dettagli della camera
2 Letti Singoli
e 3× Futon
Posti letto: 5
431 ft²
Vista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
12
Camera Di Lusso In Stile Giapponese A Torre
Dettagli della camera
2 Letti Singoli
e 2 Futon
Posti letto: 4
646 ft²
Bagno privato
7
Camera Torre In Stile Giapponese-Occidentale
Dettagli della camera
6× Futon
Posti letto: 6
431 ft²
Vista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
2
Camera Torre In Stile Giapponese
Dettagli della camera
6× Futon
Posti letto: 6
431 ft²
Vista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
9
【Adult Only】Luxury Tower Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Dettagli della camera
2 Letti Singoli
Posti letto: 2
420 ft²
Bagno privato
4
Tower Luxury Deluxe Twin Room
Dettagli della camera
2 Letti Singoli
Posti letto: 2
506 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
4
Tower Japanese Style Luxury Twin Room With Open-Air Bath
Dettagli della camera
2 Letti Singoli
Posti letto: 2
420 ft²
Vista sulle montagneVista su una strada tranquillaAria condizionataRiscaldamentoCassetta di sicurezz
Recensioni degli ospiti su Aura Tachibana
8.4
Molto buono
Sulla base di 957 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
In coppia
53%
Famiglia
31%
Gruppo
14%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Aura Tachibana si distingue per le sue rilassanti sorgenti termali pubbliche e private con vista sulle montagne e per le camere in stile tradizionale, anche se alcuni ospiti trovano la struttura datata e la posizione in salita impegnativa, con un servizio navetta che opera con orari limitati.
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Cosa pensano gli ospiti
Aura Tachibana si distingue per le sue rilassanti sorgenti termali pubbliche e private con vista sulle montagne e per le camere in stile tradizionale, anche se alcuni ospiti trovano la struttura datata e la posizione in salita impegnativa, con un servizio navetta che opera con orari limitati.
Il personale è descritto frequentemente come cortese, professionale e disponibile, con un servizio efficiente all'arrivo e per il trasporto dei bagagli. Molti segnalano ambienti spaziosi e viste panoramiche, ma alcuni menzionano arredi datati, materassi scomodi, occasionali problemi di manutenzione o di controllo della temperatura, e alcune segnalazioni di cimici da letto o altri insetti. I pasti sono ampiamente elogiati per il gusto e la presentazione, anche se alcuni ospiti hanno avuto difficoltà ad adattare i menu alle proprie esigenze dietetiche o hanno trovato i piatti insipidi o serviti tiepidi, e gli orari dei pasti possono essere rigidi. Ideale per i viaggiatori che cercano un'autentica e tranquilla esperienza in un onsen con un servizio attento.
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Servizi
Le sorgenti termali pubbliche e private sono un punto forte, e alcune camere dispongono di bagni all'aperto; è presente una terrazza panoramica con vista e una recensione menziona una sauna. Un ospite ha segnalato orari di apertura del bar molto limitati.
Recensioni degli ospiti correlate
10
Michelle
27 gen 2025
·
Soggiorno di 1 notte
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Adrian Eduardo
16 feb 2025
·
Soggiorno di 1 notte
La mejor experiencia el Onsen privado
La mejor experiencia el Onsen privado
10
Mikako
9 feb 2025
·
Soggiorno di 1 notte
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
8
James
17 apr 2023
·
Soggiorno di 1 notte
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
10
Cassandra
1 ott 2025
·
Soggiorno di 2 notti
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
10
Yuko
3 mar 2023
·
Soggiorno di 1 notte
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Philip
18 set 2025
·
Soggiorno di 1 notte
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Rocio
17 mag 2023
·
Soggiorno di 1 notte
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
10
Sally
18 dic 2025
·
Soggiorno di 2 notti
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Mayuresh
14 set 2025
·
Soggiorno di 3 notti
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
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Pulizia
Molti ospiti hanno trovato la struttura pulita, ma alcuni hanno segnalato problemi seri tra cui cimici da letto e altri insetti, oltre a polvere o arredi rotti. Il feedback è contrastante.
Recensioni degli ospiti correlate
4
Jonathan
24 nov 2024
·
Soggiorno di 2 notti
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
2
Daniel
11 ott 2025
·
Soggiorno di 1 notte
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
10
Glenda
23 lug 2025
·
Soggiorno di 2 notti
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
8
Po Sze
1 lug 2024
·
Soggiorno di 2 notti
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
2
Eric
19 dic 2023
·
Soggiorno di 1 notte
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
6
CHIE
28 mag 2023
·
Soggiorno di 1 notte
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
6
Catherine
8 ott 2024
·
Soggiorno di 1 notte
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
10
Luke
20 ott 2023
·
Soggiorno di 1 notte
Had a great stay. Was well kept and clean.
Had a great stay. Was well kept and clean.
10
Yuko
3 mar 2023
·
Soggiorno di 1 notte
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Satoshi
11 apr 2025
·
Soggiorno di 1 notte
清潔な旅館でした。
清潔な旅館でした。
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Camere
Le camere sono generalmente spaziose, con vista sulle montagne, e molte dispongono di bagni all'aperto privati e tradizionali pavimenti in tatami. Diverse recensioni menzionano arredi datati, letti scomodi e occasionali problemi di manutenzione o di controllo della temperatura.
Recensioni degli ospiti correlate
4
Jonathan
24 nov 2024
·
Soggiorno di 2 notti
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
10
Michelle
27 gen 2025
·
Soggiorno di 1 notte
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Jeremiah
19 ott 2024
·
Soggiorno di 1 notte
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
4
Louis
16 set 2025
·
Soggiorno di 2 notti
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17 apr 2023
·
Soggiorno di 1 notte
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
??
21 mar 2024
·
Soggiorno di 1 notte
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
8
Janna
25 set 2024
·
Soggiorno di 1 notte
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Susan Khinh
15 apr 2024
·
Soggiorno di 1 notte
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
8
Chris
21 set 2024
·
Soggiorno di 2 notti
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
10
Sally
18 dic 2025
·
Soggiorno di 2 notti
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
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Servizio
Il servizio è ampiamente elogiato per la sua cordialità, cortesia e disponibilità, inclusa l'assistenza all'arrivo, per il trasporto dei bagagli e per il servizio ai tavoli. Diverse recensioni segnalano una flessibilità limitata per le modifiche al menu e orari rigidi.
Recensioni degli ospiti correlate
2
Beatrice
13 apr 2023
·
Soggiorno di 2 notti
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
bo seon
3 ott 2025
·
Soggiorno di 1 notte
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
4
Louis
16 set 2025
·
Soggiorno di 2 notti
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Arnab
17 mar 2025
·
Soggiorno di 1 notte
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
10
Po Yu
18 gen 2026
·
Soggiorno di 1 notte
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
10
ミチオ
17 ago 2025
·
Soggiorno di 1 notte
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
10
Amanda
9 apr 2024
·
Soggiorno di 2 notti
Excellent staff and service
Excellent staff and service
10
Gabrijela
23 mar 2024
·
Soggiorno di 2 notti
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
10
Michael
25 feb 2026
·
Soggiorno di 2 notti
The staff were incredible, they made our stay incredibly comfortable
The staff were incredible, they made our stay incredibly comfortable
10
Mayuresh
14 set 2025
·
Soggiorno di 3 notti
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
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Posizione
Situato in salita rispetto a Hakone-Yumoto, a circa 10-15 minuti a piedi che possono essere difficili con i bagagli. Un servizio navetta gratuito aiuta, ma opera con orari limitati; la posizione è tranquilla con poche opzioni nelle vicinanze e una bella vista.
Recensioni degli ospiti correlate
10
SZE MAN
5 nov 2022
·
如酒店提供更多班次接送客人往來箱根站會更好
如酒店提供更多班次接送客人往來箱根站會更好
10
Stéphanie
1 mag 2024
·
Soggiorno di 1 notte
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
8
Benjamin
26 mar 2025
·
Soggiorno di 2 notti
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16 set 2025
·
Soggiorno di 2 notti
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17 apr 2023
·
Soggiorno di 1 notte
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
Janna
25 set 2024
·
Soggiorno di 1 notte
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Chris
21 set 2024
·
Soggiorno di 2 notti
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
8
Wes
18 nov 2022
·
Soggiorno di 1 notte
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
10
Sally
18 dic 2025
·
Soggiorno di 2 notti
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
8
Geoffery
18 gen 2025
·
Soggiorno di 2 notti
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
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Ristorazione
I pasti sono spesso elogiati per la qualità e la presentazione, in particolare le cene kaiseki e le colazioni giapponesi. Diversi ospiti hanno segnalato orari dei pasti rigidi, difficoltà ad adattare i menu alle proprie esigenze dietetiche o piatti insipidi o serviti tiepidi.
Recensioni degli ospiti correlate
2
Beatrice
13 apr 2023
·
Soggiorno di 2 notti
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
MIRAT
16 apr 2025
·
Soggiorno di 1 notte
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
8
Benjamin
26 mar 2025
·
Soggiorno di 2 notti
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16 set 2025
·
Soggiorno di 2 notti
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Po Yu
18 gen 2026
·
Soggiorno di 1 notte
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
8
Aimee
6 feb 2023
·
Soggiorno di 1 notte
Dinner dishes are fast which made food quality turn to col
Dinner dishes are fast which made food quality turn to col
10
Philip
18 set 2025
·
Soggiorno di 1 notte
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Sally
18 dic 2025
·
Soggiorno di 2 notti
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Vincent
11 mag 2025
·
Soggiorno di 1 notte
Dinner and breakfast were very good in terms of presentation and taste.
Dinner and breakfast were very good in terms of presentation and taste.
10
Mayuresh
14 set 2025
·
Soggiorno di 3 notti
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
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8
Luca
20 lug 2025
·
Soggiorno di 2 notti
Esperienza grandiosa dal punto di vista dell’immersione nella tradizione Giapponese. Non molto confortevole il materasso direttamente a terra e le sedie, però il posto è molto bello e l’onsen di altissimo livello.
Esperienza grandiosa dal punto di vista dell’immersione nella tradizione Giapponese. Non molto confortevole il materasso direttamente a terra e le sedie, però il posto è molto bello e l’onsen di altissimo livello.
10
Susanne
3 settimane fa
·
Soggiorno di 1 notte
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
6
Ian
2 ott 2026
·
Soggiorno di 1 notte
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
10
Katherine
18 ago 2026
·
Soggiorno di 2 notti
We loved our stay at this ryokan in Hakone - it was our favourite stay during a rent Japan trip. This was our first time staying at a ryokan in Japan. We walked from the train station to the ryokan but you must walk about a steep hill with luggage, so yiu need to be fit. I would suggesting calling and tsking advantage of the free shuttle offered by the property. We used the shuttle to go back to the train station. We stayed two nights which was great. The service was amazing - everyone was so kind and professional. We had our breakfaat and dinner included which was wonderful. The meals were amazing! They did a great job accommodating dietary allergies in our group. The meals were a highlight of our trip. We loved trying all the different Japanese foods. Even the picky eaters in our group found enough to fill them up. We wore the traditional Japanese clothing found in our room to dinner, as did most of the other hotel guestd. We had a choice of dinner times and then enjoyed the onsen after dinner. There were 3 times to chose from for breakfast 7:30 am, 8 am or 8:30 am. We loved the choice. The bathrooms in the rooms are dated but we never used the bathrooms because we always used the hotel onsens. We had a room without a private onsen and did not feel like we were missing out on anything. There is rooftop onsens that can be booked but we found the temperature of these too hot. Overall, an amazing stay. I would definitely return again!
We loved our stay at this ryokan in Hakone - it was our favourite stay during a rent Japan trip. This was our first time staying at a ryokan in Japan. We walked from the train station to the ryokan but you must walk about a steep hill with luggage, so yiu need to be fit. I would suggesting calling and tsking advantage of the free shuttle offered by the property. We used the shuttle to go back to the train station. We stayed two nights which was great. The service was amazing - everyone was so kind and professional. We had our breakfaat and dinner included which was wonderful. The meals were amazing! They did a great job accommodating dietary allergies in our group. The meals were a highlight of our trip. We loved trying all the different Japanese foods. Even the picky eaters in our group found enough to fill them up. We wore the traditional Japanese clothing found in our room to dinner, as did most of the other hotel guestd. We had a choice of dinner times and then enjoyed the onsen after dinner. There were 3 times to chose from for breakfast 7:30 am, 8 am or 8:30 am. We loved the choice. The bathrooms in the rooms are dated but we never used the bathrooms because we always used the hotel onsens. We had a room without a private onsen and did not feel like we were missing out on anything. There is rooftop onsens that can be booked but we found the temperature of these too hot. Overall, an amazing stay. I would definitely return again!
10
Tran Anh
11 ago 2026
·
Soggiorno di 1 notte
Great staffs, great hot tub
Great staffs, great hot tub
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 18:00
Prima delle 10:00
Hai delle domande?
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Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
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dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 355.216897328125USD
- 2026-11-14: 646.4206809375USD
- 2026-11-15: 391.08828434375USD
- 2026-11-16: NO DATA
- 2026-11-17: 334.3096643359375USD
- 2026-11-18: 367.8244294921875USD
- 2026-11-19: 449.13456459375USD
- 2026-11-20: 449.13456459375USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 391.84832711718747USD
- 2026-11-24: 439.4873695078125USD
- 2026-11-25: 516.622043875USD
- 2026-11-26: NO DATA
- 2026-11-27: 516.622043875USD
- 2026-11-28: NO DATA
- 2026-11-29: 391.84832711718747USD
- 2026-11-30: 230.4658890625USD
- 2026-12-01: 391.84832711718747USD
- 2026-12-02: 212.03410104296876USD
- 2026-12-03: 224.45557878515623USD
- 2026-12-04: 389.9221880859375USD
- 2026-12-05: NO DATA
- 2026-12-06: 222.48543994140624USD
- 2026-12-07: 224.45557878515623USD
- 2026-12-08: 223.34532584765626USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 224.45557878515623USD
- 2026-12-12: 597.912574765625USD
- 2026-12-13: 227.03675490234374USD
- 2026-12-14: 225.08497180859374USD
- 2026-12-15: 225.60534382421875USD
- 2026-12-16: 225.08497180859374USD
- 2026-12-17: 224.45557878515623USD
- 2026-12-18: 238.33978035546875USD
- 2026-12-19: 479.72793115625USD
- 2026-12-20: 238.76334603515625USD
- 2026-12-21: 227.050167421875USD
- 2026-12-22: 225.08497180859374USD
- 2026-12-23: 329.3601578203125USD
- 2026-12-24: 391.84832711718747USD
- 2026-12-25: 322.5577665625USD
- 2026-12-26: 296.8659588671875USD
- 2026-12-27: 505.4733889296875USD
- 2026-12-28: NO DATA
- 2026-12-29: 564.192792078125USD
- 2026-12-30: 481.2223388984375USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 265.40700396875USD
- 2027-01-04: 253.79845987890624USD
- 2027-01-05: 253.79845987890624USD
- 2027-01-06: NO DATA
- 2027-01-07: NO DATA
- 2027-01-08: 254.12258733203126USD
- 2027-01-09: 296.134866890625USD
- 2027-01-10: 406.32180225USD
- 2027-01-11: 220.41022792578124USD
Check-in time starts at15:00Check-in time ends at18:00Check-out time ends at10:00
Il check-in deve essere effettuato da una persona con almeno 18 anni.
CheckIn Restrictions
Late check-in fee for check-in between 10:00 AM and 11:00 AM; Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM. This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance. Guests are requested to contact the property in advance for Yukata and amenity selections.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Cuisine: Asian;Adult:Contact property;Additional breakfast fees are not included in the total and need to be paid at the property.
Fees
- Late check-in fee for check-in between 10:00 AM and 11:00 AM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Servizi popolari
Parcheggio
Sauna
Camere non fumatori
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Servizi
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
24-Hour Front Desk
Concierge Services
Attività
Karaoke
Terrazza
Internet
Wi-fi gratuito
Informazioni generali
Camere non fumatori
Sauna
Massaggi
Trattamenti corpo
Trattamenti viso
Distributori automatici
Family room
Parcheggio
Parcheggio
Parcheggio gratuito
Area Shuttle (free)
Parking Onsite