Is parking available at the property?

Self parking is available on-site for a fee of BRL 40 per day. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 10 AM.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Poços de Caldas, just steps from Paco das Aguas Shopping Center and Macacos Fountain. It is approximately 0.3 miles from Thermas Antonio Carlos and 0.5 miles from Nossa Senhora da Saude Cathedral.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children under 18 years must be accompanied by a parent or legal guardian. Up to 3 children aged 5 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

Hotel Carlton Plaza in Poços de Caldas

Average nightly price at Hotel Carlton Plaza by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$88
March	US$62
April	US$88
May	US$67
June	US$80
July	US$96
August	US$69
September	US$62
October	US$62
November	US$72
December	US$115

What guests think

Across recent reviews, Hotel Carlton Plaza is praised for attentive staff, comfortable rooms, and a generous breakfast, while recurring complaints focus on paid parking, aging or noisy air conditioning, occasional maintenance lapses, and sporadic noise issues.

Cleanliness is widely commended, though a few guests noted missed replenishment of toiletries or isolated bedding and room cleanliness lapses. Dining feedback is largely positive for variety and taste at breakfast and the restaurant, with some mentions of limited items or quality inconsistencies. Expect a central, walkable base with solid value, noting that some facilities show age and occasional noise is reported.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is paid and across the street, with multiple guests noting lack of advance notice and that it is uncovered. A few reviews also mention a very small pool or temporary closure for renovation.

Related guest reviews

10

CLEIDE MARIA

30 Oct 2023

·

Stayed 2 nights

Hotel bem localizado, bom atendimento, café da manhã bem variado. Achamos o preço da garagem um pouco cara.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $54	3 $71
4 $43	5 $53	6 $69	7 $72	8 $76	9 $110	10 $142
11 $123	12 $55	13 $56	14 $60	15 $57	16 $78	17 $84
18 $44	19 $56	20 $59	21 $60	22 $63	23 $76	24 $74
25 $47	26 $49	27 $50	28 $51	29 $53	30 $100	31 $142

Su	Mo	Tu	We	Th	Fr	Sa
1 $123	2 $83	3 $52	4 $65	5 $68	6 $126	7 $93
8 $49	9 $48	10 $51	11 $49	12 $70	13 $94	14 $91
15 $63	16 $58	17 $51	18 $53	19 $95	20 $115	21 $132
22 $46	23 $48	24 $51	25 $52	26 $54	27 $90	28 $108
29 $46	30 $49

Prices for Hotel Carlton Plaza

Monthly average prices

About this property

Location

Room options

Deluxe Triple Room

Room (Suite)

Deluxe Double Or Twin Room

Guest reviews of Hotel Carlton Plaza

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Carlton Plaza

Prices for upcoming dates