Name: Casa del Alma Hotel Boutique & Spa
Address: Avenida 16 de Septiembre # 24, San Cristóbal de las Casas, Chiapas, MX
Price range: 114 US$–251 US$ per night
Rating: 9

Hvad siger gæsterne

På Casa del Alma Hotel Boutique & Spa roser rejsende den centrale beliggenhed, hvor man nemt kan gå til diverse steder, og den varme service. Nogle bemærker dog støj fra gården eller andre gæster samt lejlighedsvise problemer med aircondition, forsinkelser ved indtjekning eller restaurantens kvalitet.

Værelserne beskrives bredt som komfortable og velholdte og kombinerer moderne stil med kolonitidens charme. Renlighed er et stærkt punkt på tværs af ophold. Restauranten og spaen på stedet roses begge, og den underjordiske parkering er en stor fordel. Overordnet set kan du forvente et poleret boutique-ophold med gode faciliteter og behagelige rum.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæster sætter pris på spaen og massagebehandlingerne på stedet, samt den underjordiske parkering og elevatoren. Nogle nævner ombygninger, men overordnet set anses faciliteterne for gode.

Relaterede gæsteanmeldelser

10

Carlos

10. jul. 2025

·

Overnattede 2 nætter

Todo bien, remodelando y muy bien ubicado

10

Isaac

3. dec. 2025

·

Overnattede 3 nætter

Realmente es un lugar excelente!!! En todo… el trato.. el lugar … la limpieza…. El restaurant… y no se diga el SPA!!! 10 de 10

10

Karla

4. sep. 2023

·

Overnattede 3 nætter

The staff is very friendly and helpful. The installations are good and you feel safe.

8

Teodoro

7. maj 2025

·

Overnattede 5 nætter

Bien ubicado. Las instalaciones bien. La habitación amplia y cómoda. El restaurante muy bien y el servicio igual.

10

Fili

17. jul. 2023

·

Overnattede 1 nat

Todo muy bien , instalaciones y servicios !!

10

Karla

19. mar. 2024

·

Overnattede 1 nat

PRI cipalmente que tenga elevador y estacionamiento ahí mismo en la propiedad.

10

Angelica

6. apr. 2025

·

Overnattede 4 nætter

Excelente Servicio de todos: Augusto, David, Elizabeth, Manuel. El masaje estuvo riquísimo!!! La comida es muy rica.

10

Sofia Alejandra

18. jul. 2023

·

Overnattede 2 nætter

Excelentes instalaciones, el personal muy atento a tus necesidades, el hotel es muy bonito y accesible para hospedarse.

10

Christian

7. okt. 2025

·

Overnattede 1 nat

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!

10

Cecilia

11. okt. 2024

·

Overnattede 5 nætter

Excelentes instalaciones, personal sumamente amable y siempre dispuesto a brindarte ayuda en cualquier tema.

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Rengøring

Anmeldelser fremhæver konsekvent meget rene værelser og fællesområder med pålidelig rengøring. Der rapporteres ikke om tilbagevendende hygiejneproblemer.

Relaterede gæsteanmeldelser

10

Laura

13. okt. 2024

·

Overnattede 5 nætter

Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!

10

Fernanda

20. okt. 2024

·

Overnattede 4 nætter

Muy agradable hotel, personal muy amable, cuarto muy amplio y limpio. El hotel es muy bonito y la ubicación excelente

10

Marcela Gonzalez

10. aug. 2023

·

Overnattede 3 nætter

Muy bonito y limpio el hotel, el personal amable tanto en recepción como en restaurant

10

Jennifer

28. mar. 2025

·

Overnattede 7 nætter

Hotel excelente, el personal muy amable y todo muy limpio. El reustaraunte muy limpio y rico.

10

SANDRA

23. okt. 2024

·

Overnattede 4 nætter

Me encantó este viaje a Chiapas en familia el Hotel Está excelente ubicado llegas caminando a muchos lugares de san Cristóbal volvería a hospedarme ahí tiene mucha limpieza y la instalaciones son muy bonitas

10

Eduwiges

10. jun. 2025

·

Overnattede 1 nat

Personal amable, buena ubicación, muy limpio

8

Anders

24. nov. 2025

·

Overnattede 3 nætter

Rooms are really nice, spacious and clean. Not a big fan of the carpet, but that is just a personal opinion. The hotel is really beautiful inside and the hotel staff is very friendly. But the restaurant staff are a bit weird and I never felt quite welcome, one day I was told only one cup of coffee was included in the breakfast (which is quite weird for a 4 star hotel) but then suddenly it wasn't ? Perfect location near the center but still nice and quiet.

10

Araceli

19. mar. 2025

·

Overnattede 3 nætter

Limpio, seguro, accesible

10

Christian

7. okt. 2025

·

Overnattede 1 nat

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!

10

Antonio

4. mar. 2024

·

Overnattede 3 nætter

In excelente descanso, todo limpio y en buenas condiciones. Te reciben con cortesías y hacen tu estancia muy agradable

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Værelser

Værelserne er rummelige, komfortable og stilfulde, og nogle suiter tilbyder udsigt over byen. Flere gæster rapporterer støj fra gården eller andre gæster samt lejlighedsvise problemer med aircondition eller manglende kaffemaskiner, med nogle få mindre vedligeholdelsesbemærkninger.

Relaterede gæsteanmeldelser

8

Alicia

31. mar. 2024

·

Overnattede 3 nætter

Great Hotel however it could be very noisy. Had to change my room due to the noise. In the room I changed to the air conditioning didn’t cool, I reported it but they didn’t fix it! The people form the hotel are really nice.

10

Thierry

14. feb. 2022

·

Overnattede 2 nætter

Tres bon hotel bien située, redtzurant fe l hotel fe tred bonne qualité. Un remarsue sur la musique dans le hall de l hotel s entend jusque dans les chambres deux fois j ai demande de baissé ce qu ils ont fait mais ils n ont pas comprit que l on ne doit pas entendre de musisue dans les chambres jamais dans un hotel qui se veut d une categorie supérieure.

10

Jose

19. aug. 2024

·

Overnattede 1 nat

Un hotel lindo, habitación amplia, aunque con detalles de mantenimiento, no se iba bien el agua en el lavabo y el sistema de ventilación se encontraba fallando (de esto último nos informó la recepción al momento de check in y ofrecieron ventiladores portátiles si era necesario).

10

Rafael

18. feb. 2025

·

Overnattede 1 nat

La suite simplemente espectacular la cama, el espacio la atención fueron muy por arriba de lo esperado, la vista de la habitación una maravilla muchas gracias por todo

8

JOSE EDUARDO

27. jun. 2022

·

Overnattede 4 nætter

Es un buen hotel por instalaciones y alimentos. Lo que es importante tomar en cuenta es que las instalaciones son tal cual se aprecia en la foto y eso lo convierte en una área ruidosa ya sea por conversaciones entre huéspedes o empleados. hay bocinas instaladas afuera de los cuartos y la música se apaga a las 11pm y se prende a las 9am o a las 7am Si su idea es un hotel de relajamiento sin ruido este no es la mejor opción

10

Patricia

24. feb. 2025

·

Overnattede 2 nætter

Todo me parecio muy bien lo unico que no me gusto es que no tiene cafetera en la habitación.

8

Anders

24. nov. 2025

·

Overnattede 3 nætter

Rooms are really nice, spacious and clean. Not a big fan of the carpet, but that is just a personal opinion. The hotel is really beautiful inside and the hotel staff is very friendly. But the restaurant staff are a bit weird and I never felt quite welcome, one day I was told only one cup of coffee was included in the breakfast (which is quite weird for a 4 star hotel) but then suddenly it wasn't ? Perfect location near the center but still nice and quiet.

10

J Jesus

10. sep. 2025

·

Overnattede 3 nætter

The only one thing was missing was the cofemaker avaible in the room, other than everything was excellent.

10

Jana

3. feb. 2025

·

Overnattede 3 nætter

Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.

10

Christian

7. okt. 2025

·

Overnattede 1 nat

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!

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Service

Servicen beskrives ofte som venlig, opmærksom og hjælpsom, med ros til receptionen og concierge-servicen og lejlighedsvis tidlig indtjekning. Et par gæster nævner misforståelser eller uhøflige interaktioner og inkonsekvent restaurantservice.

Relaterede gæsteanmeldelser

2

Fernando

3. dec. 2023

·

Overnattede 1 nat

We had a terrible bad experience. The hotel is nice and the beds are comfortable. Unfortunately, there was a gas smell inside the room. It is worrying that the front desk team wasn’t worried about this. At checkout, we agreed with the front desk lady to leave the car parked a few hours more. However, the communication with the parking guy was not clear and he asked us to leave the hotel. He was really rude. It’s a shame that a nice hotel has this kind of service with its clients.

10

Selene

18. nov. 2025

·

Overnattede 4 nætter

All staff of this hotel is Amazing! I really thank them for their hospitality and service to us.

10

Shabbir

14. maj 2024

·

Overnattede 4 nætter

Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.

10

ARTURO

26. aug. 2025

·

Overnattede 4 nætter

El servicio del personal fue de primera. Enrique en la recepción muy amable y atento a orientar y sugerir opciones de visita. En el restaurante , la atención, servicio y explicación de la carta y como se preparan los alimentos por parte de Rolando y Saúl, excelente. Sin duda regresaremos! Una gran experiencia!

10

Angela

29. jun. 2025

·

Overnattede 5 nætter

This was a great location, staff really helpful with booking tours. Close to everything very walkable!

10

Jennifer

23. jul. 2023

·

Overnattede 2 nætter

We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.

10

Rockford

17. maj 2023

·

Overnattede 3 nætter

We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful

10

Javier Carus

6. jun. 2023

·

Overnattede 4 nætter

Me llamo mucho la atención que el personal es súper atento, la gente de recepción, los meseros, todo el personal de 10. Los felicito a todos

6

Nicolas

19. maj 2025

·

Overnattede 4 nætter

Property is quite nice, beds are comfortable, service is ok

10

Christian

7. okt. 2025

·

Overnattede 1 nat

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!

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Lokation

Centralt og let tilgængeligt udgangspunkt nær katedralen, butikker og restauranter; mange seværdigheder ligger en kort gåtur derfra. Nogle gæster fandt det overraskende stille i betragtning af beliggenheden.

Relaterede gæsteanmeldelser

10

Michael

23. jan. 2024

·

Overnattede 2 nætter

Walking distance to shopping and tourist destinations

10

Joseph

7. jul. 2024

·

Overnattede 3 nætter

Cute boutique hotel close to the city center

10

Patricia

6. jun. 2023

·

Overnattede 2 nætter

I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.

10

Ana

21. okt. 2025

·

Overnattede 1 nat

Ubicación y amplitud de la habitación

10

MADELINA

15. apr. 2023

·

Overnattede 5 nætter

Excellent location.

10

Angela

29. jun. 2025

·

Overnattede 5 nætter

This was a great location, staff really helpful with booking tours. Close to everything very walkable!

10

Kathrin

2. feb. 2025

·

Overnattede 1 nat

Super emplacement et grande chambre avec service impeccable!

8

Anders

24. nov. 2025

·

Overnattede 3 nætter

Rooms are really nice, spacious and clean. Not a big fan of the carpet, but that is just a personal opinion. The hotel is really beautiful inside and the hotel staff is very friendly. But the restaurant staff are a bit weird and I never felt quite welcome, one day I was told only one cup of coffee was included in the breakfast (which is quite weird for a 4 star hotel) but then suddenly it wasn't ? Perfect location near the center but still nice and quiet.

10

LILIANA ROJAS

26. mar. 2025

·

Overnattede 4 nætter

El hotel se encuentra en el centro de San Cristóbal de las Casas, por lo que puedes llegar caminando prácticamente a cualquier sitio, tienen restaurantes super cerca, bancos, tiendas, farmacias, la catedral, el parque. Absolutamente todo. En el restaurante del hotel la comida es super rica y a un precio considerable.

10

Christian

7. okt. 2025

·

Overnattede 1 nat

I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!

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Spisning

Restauranten på stedet (El Secreto) modtager stor ros for den lækre mad. Variationen til morgenmad eller kaffepolitikken/kvaliteten fremkalder lejlighedsvis kritik.

Relaterede gæsteanmeldelser

8

??

29. apr. 2023

·

Overnattede 2 nætter

Fui amigo del difunto pintor Akio Hanafuji y desde que se abrio` este hotel, queria hospedarme para apreciar sus obras. Me gusto' mucho la habitacion y sus servicios. La comida del restaurante fue muy rica, pero lamentablemente el cafe y el tenegro no fueron de la calidad apta para este hotel de lujo Como el cconcepto del hotel es "eco", me gustaria mucho tomar el cafe y el te de comercio justo de calidad para exportar que respeta la conservacion de nuestra biofera.

10

Patricia

6. jun. 2023

·

Overnattede 2 nætter

I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.

10

Jennifer

28. mar. 2025

·

Overnattede 7 nætter

Hotel excelente, el personal muy amable y todo muy limpio. El reustaraunte muy limpio y rico.

10

Candelaria

4. jul. 2022

·

Overnattede 1 nat

Excelente estancia como siempre. El restaurante El Secreto excelente, Orlando (Tiene menos de un año) el mesero del desayuno y el mesero de la tarde que nos atendió excelente también. Nos sugirió buenos vinos. La comida deliciosa. Las habitaciones muy bonitas. Soy cliente repetitiva desde que se abrió.

10

Erica

16. aug. 2024

·

Overnattede 2 nætter

Very nice hotel, great location and very good restaurant (El Secreto). I would come back! Only negative thing of our room is that you could hear some noise from the outside (other guests).

8

Jose

3. mar. 2024

·

Overnattede 4 nætter

Excellent hotel. Breakfasts were included, but poor options

10

Candelaria

20. maj 2024

·

Overnattede 1 nat

Es mi hotel favorito en San Cristobal. Me siento como en casa. El Restaurante El Secreto de los mejores en San Cristobal, conozco a los meseros y todos son excelentes y dan un excelente servicio, con buena actitud, el Capitan de meseros siempre da un buen servicio. Hay una persona nueva en Recepcion Cristell fue un gran descubrimiento con una excelente actitud de servicio.

8

Anders

24. nov. 2025

·

Overnattede 3 nætter

Rooms are really nice, spacious and clean. Not a big fan of the carpet, but that is just a personal opinion. The hotel is really beautiful inside and the hotel staff is very friendly. But the restaurant staff are a bit weird and I never felt quite welcome, one day I was told only one cup of coffee was included in the breakfast (which is quite weird for a 4 star hotel) but then suddenly it wasn't ? Perfect location near the center but still nice and quiet.

10

LILIANA ROJAS

26. mar. 2025

·

Overnattede 4 nætter

El hotel se encuentra en el centro de San Cristóbal de las Casas, por lo que puedes llegar caminando prácticamente a cualquier sitio, tienen restaurantes super cerca, bancos, tiendas, farmacias, la catedral, el parque. Absolutamente todo. En el restaurante del hotel la comida es super rica y a un precio considerable.

10

Angelica

6. apr. 2025

·

Overnattede 4 nætter

Excelente Servicio de todos: Augusto, David, Elizabeth, Manuel. El masaje estuvo riquísimo!!! La comida es muy rica.

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sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $148
18 $119	19 $125	20 $119	21	22 $145	23 $251	24 $126
25 $125	26 $118	27 $122	28 $125	29 $114	30 $203	31 $209

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $203	2 $203	3 $194	4 $203	5 $202	6 $211	7 $212
8 $202	9 $202	10 $203	11 $203	12 $218	13 $219	14
15	16 $180	17 $202	18 $227	19 $203	20 $213	21 $213
22 $202	23 $202	24	25	26	27	28
29 $166	30 $169

Casa del Alma Hotel Boutique & Spa

Om dette overnatningssted

Lokation

Værelsesmuligheder

Superior-suite - 1 kingsize-seng - balkon

Suite (Master)

Junior-suite

Standardsuite - 1 kingsize-seng

Standardsuite - 2 dobbeltsenge

Gæsteanmeldelser af Casa del Alma Hotel Boutique & Spa

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Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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