Holiday Inn Express - Albert Lea by IHG

Pool and hot tub feedback is mixed, with reports of closures, cold water, small size, a dark area with few towels, and occasional cleanliness issues; others found the pool area clean or enjoyed the hot tub. Parking works for many, including trailers, but a few found it tight or difficult; pet walking areas are available.

Cleanliness feedback is mixed: many guests found rooms and common areas clean or very clean, while others reported serious issues like dirty bathrooms, stained carpets and linens, leftover food or trash, and missed housekeeping.

Guests often find beds comfortable and some rooms quiet, but several note dampness and maintenance issues such as nonworking TVs, noisy A/C, door latches, and worn or broken fixtures; noise from above is also mentioned.

Service is frequently described as friendly, helpful, and accommodating, especially at check-in and breakfast. A few guests reported rudeness, communication or billing problems, and reservation mishaps.

Convenient to I-35/I-90 and generally easy to find and quiet despite the freeway. The immediate area is mostly truck stops and industrial, with better dining about 5–10 minutes away; a nearby state park is noted.

Breakfast is generally well liked for variety and quality, with mentions of hot, well-stocked options and even gluten-free items. A few guests found it average or repetitive, and attention to the buffet was occasionally lacking.