Peebles Hydro

Staff excellent, hotel excellent, dinner menu quite restricted unless vegetarian or fish eater, wine not my choice and not what is normally given for Chardonnay or Pinot Grigio. Breakfast excellent. Room large very clean with beautiful views.

Clean room but old carpet and amenities. Fantastic & very helpful staff. Breakfast was excellent. Food great

I found returning here after 15 years to be a sad form of nostalgia. We used to come here in the late 90's as a large family group and have so many fond memories of this place. We remember having a grand evening dining experience with a man in a kilt waiting for us at the top of the grand staircase, and adults dressing in their fine clothes for the evening meal while children would eat in the Bannockburn room. Things have changed, and while I accept there is a need to modernise things, the whole soul of this place has gone now. The state of disrepair of the property is very obvious, but what was sad is that I felt some of the repairs would be very simple to do. We paid just under £300 for our rooms and feel this was completely out of line with the experience. Our balcony which was 2 floors up was literally crumbling apart and had caution tape on it to suggest 'don't lean here'. This is completely unacceptable for a room at this price. The old fashioned but classy feel of the rooms have been replaced with a soulless modern chich vibe and it was all just quite depressing. One of the ceiling lights in my room wasn't even working and the room felt bare with two cheap sofas stuck in the middle to fill the space. There was peeling paint work and rotten wood everywhere and a general sense of 'we don't care anymore'. At 10pm my room was freezing. I called 3 times and went in person to reception to resolve this. The heating never came on and I slept the night COLD.

The Spa was shut when we attended, the hot tub was broken and the hotel was slightly worn down in places. A very beautiful hotel from the outside, but the paint was damanged inside, the room was dark and empty and it felt more like a normal hotel than a spa. It is very child friendly, to a fault, as there are kids constantly running around doing treasure hunts and playing in the corridors. The food was subpar and fairly pub food like. This would be a fine place to stay for a family having fun for a few days, its not a couples retreat.

The whole stay was excellent. Check in was perfect, the room was great, restaurant great and a fantastic breakfast. The staff were extremely efficient and friendly. Would stay again without hesitation.