BAYU BEACH RESORT

Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend.

Booking done incorrectly, staff was incompetent to correct. Had to re-book cause they couldn’t fix now I have extra room paid for a stay I have to fight for a refund from Orbitz. Unfair and inconvenient that should have been an easy fix at check in.

Pictures were deceiving. WC was leaking when flushed, washroom counter and bathtub was dingy and damaged. Entire room smell mold, bedcovers were not clean, wallpaper was falling off. Entire room was dirty and not as posted.

Great place to stay for the price. Two food plazas nearby. Magnificent beach and pool.

The hotel is outdated. Strong smell in the lift. Large room but Not worth what we pay for.